Customer reviews of Petit-Fernand

Very disappointed with the water bottle, after a month of use at the kindergarten, the bottle is already all dented, the unicorn design is half gone as well as my daughter's first name. For the price, I thought I'd get better quality.

I don't have my order. Since there were failures in the delivery issue and I am still waiting for my money back.

It took about 3 weeks for the stickers to arrive. School had already started. Too bad.

Labels never received

They lost my order, reshipped it to me and a month later it still hasn't arrived.

I never received my order even though it shows as delivered

it does not hook well at all. very dissatisfied. i have had to iron it many times and still.... bad!

Unfortunately, the product did not help us

The labels to stick on clothes are of the same quality as those I ordered previously. However, the labels for shoes are of lesser quality and I'm disappointed. I don't think they'll stick to the soles as well as the previous ones.

At the first wash of the pants, in cold water, the sticker peeled off. I don't buy any more. On top of that, you sent them to me super late.

I made a purchase on September 4 or 5 and to this day I have not received my order !!!!!!. I will never come back. To buy lousy service !!!!!

It never happened but for the first time the labels came late and wrong too, there was just another name.

Delivery time far too long for labels with just a first name

I find that the labels stick badly sorry

Unfortunately, I received 2 envelopes of labels from 2 different children, neither of which matched the name I ordered. At least the refund was prompt

I placed my order on August 17 and it is just today October 7 when I receive it by post. Other years they sent to the Canary Islands without problem and it was a normal shipment without problems. This year they only allowed point of collection. The surprise is that after a while I find out that it has been returned due to delivery problems at the pick up point without giving me notice. I live right next to that store. I complained and they sent it to my home but it took a long time. Unfortunately you do not offer a good shipping service at this time and I will not repeat my experience with you. My labels arrived a month after the start of school and there is much more choice on the market.

Hello, I have not yet received my order. It is supposed to be shipped on 19/09/2024.

Has not arrived

Significant shipping costs and had to pay an additional 20 euros for customs clearance (for delivery in Luxembourg). Manufactured outside the EU, information not transparent

I was waiting for the labels to start school but they never arrived

The delivery time of 2 weeks is very long. Actually too long. Perhaps this is due to the French postal service. The labels themselves are good, durable and recommendable, so it was the second order.

Label too small ... difficult to hold after several washes ... disappointing

The labels never arrived

I never received them nor did I receive a refund!!!

Ordered early September--never arrived.

Product is good but delivery is unnecessarily long

I never received my package, it was nowhere to be found at the relay store. I don't know what happened.

Satisfied with the product, a little less satisfied with the delivery time

Delivery takes an extremely long time (10 days) Response to complaint comes very quickly, the promised replacement has still not arrived (just over 1 week)

I've stuck the name stickers on the clothes labels as it says to do and after 2-3 washes I've had to put new ones on as they have come off.

The envelope arrived quite damaged, fortunately the stickers were fine.

Unfortunately, the delivery took far too long. I was also not informed or kept up to date transparently. I had to ask where the order was. Too bad

The personalized gourd is of very poor quality, the paint peels off after a few days, the first name fades along with the cute little motifs, and now the cap has just broken. All marketing, no quality. Very disappointing

My order did not arrive

I wanted stick-on labels but I thought they were the iron-on ones I had already bought from you. Instead they came to me to stick on and on some fabrics they don't stick. For me the iron-on ones were more useful!

I was three days late and, of course, not for the start of the course.

Find the same 2 on Ali express

I never received the order even though the chronopost website shows it as delivered.

The shipping was terrible, after sending it the first time to a collection point that was always closed, I tried to have it sent home, and they sent it to the same one again.... After 3 weeks I still can't pick it up.

Delivery too long Labels too big, too bulky Poor quality: they all came off after the 1st wash.