The online store Petit-Fernand excels in product quality, with customers frequently highlighting the durability and effectiveness of the labels, which remain intact even after multiple washes. The water bottles and containers are also noted for their appealing designs and high quality, making them popular gift choices. Delivery is consistently praised for its speed, with many reviews mentioning that orders arrive quickly and in perfect condition.
a little disappointed that the size of the label (chosen to stick on pens) does not allow you to see the drawings printed around the first name (the drawings are intended for larger labels). the quality of the label looks great, to be seen with use over the months.
Translated reviews
N
Nini
Rating: 2 out of 5
The site is great, and label customization is quick and easy. However, I don't find the packs very suitable, especially the distribution of label types. I'd also like to point out that the quality has deteriorated a lot. Last year the labels were of much better quality: washing machine and tumble dryer OK. This year, they've already peeled off after one run through the washing machine.
Translated reviews
M
Melanie
Rating: 1 out of 5
I did not receive my order. I called customer service but they couldn't do anything. I bought another product. Really disappointed for the price there is no quality of service.
Translated reviews
I
IR
Rating: 1 out of 5
I placed an order which unfortunately never arrived and had to complain about it twice. Very sad, there were no errors in the address details and according to Deutsche Post (letter carrier personally known) there was nothing for me.
Translated reviews
Response from Petit-Fernand
Hello, we are sorry that you have not received your order. We have just contacted you to help you. We look forward to hearing back from you. Have a nice day, Elise, EsIstMeins
A
Anne-Laure
Rating: 2 out of 5
The labels are very pretty, but the iron-on ones don't wash well, even though I followed the instructions.
Translated reviews
K
Karen
Rating: 2 out of 5
First order I spent over £20. Order came wrong (different child's name). I understand mistakes happen but no money off or voucher. New order was sent but very long wait time by the time order eventually came second time around my children had started school so stickers were wasted.
E
Esperanca Lubota malila
Rating: 1 out of 5
I never received the mail with the labels.
Translated reviews
V
Veronica M.
Rating: 3 out of 5
The labels for the markers come off. I had to reinforce with tape .
Translated reviews
G
Guacimara Guillén Albertos
Rating: 1 out of 5
You call customer service and it is not available. Order requested on August 13 to a delivery point ... has not arrived ..I send it back and we are 17 September and still nothing and do not answer in customer service ..Very bad the child started school and delivered books and can not label anything with the order and I had to comorar again.
Translated reviews
B
Bine
Rating: 3 out of 5
Long waiting time for the product.
Translated reviews
Response from Petit-Fernand
Hello, we are sorry for the long delivery time. We are a French company, so it takes longer than only in Germany. However, we hope you enjoy your order. Have a nice day, Elise, EsIstMeins
M
Maria
Rating: 1 out of 5
I can't say anything because I never received my order.
Translated reviews
A
Anonyme
Rating: 2 out of 5
Despite all the explanations, the labels don't stick after the first wash. I'm very disappointed, even though I thought the labels were pretty.
Translated reviews
D
Dafni Teleioni
Rating: 1 out of 5
Never received my order!
Translated reviews
C
cindy r
Rating: 3 out of 5
I have no complaints about the way my request was handled by the c mon étiquette site, as everything was sent on time. Unfortunately, having chosen chronopost delivery, I still haven't received my order and chronopost doesn't know where it is... c mon étiquette has already reimbursed me the shipping costs for the 24-hour delivery that was not respected. Unfortunately I still don't have my labels today....
Translated reviews
M
Manuela
Rating: 3 out of 5
Ordered for school, order arrived with wrong name. After report was sent the right Product too bad it arrived after school started.
Translated reviews
M
MARIE-CLAUDE COLOMBO
Rating: 3 out of 5
I ordered labels with a delivery charge of 9.50 for delivery in 24 hours. My label sent the labels very quickly, but the delivery man took more than 24 hours to deliver. Fortunately, my label was willing to reimburse me.
Translated reviews
L
LeiBZ
Rating: 1 out of 5
I have been buying self-adhesive stickers for school clothes on this website for several years because the experience so far has been very positive. However, this last time it has been a disaster. It is noticeable from the first moment that the quality and sealing of the stickers has changed and they no longer last even one wash. Unfortunately, I will change brands.
Translated reviews
M
Marie-Emmanuelle Hoareau
Rating: 1 out of 5
Delivery time not respected (1 week wait instead of 24-48h announced on the site). Call to after-sales service was unsuccessful, as there was no answer as to how my order was progressing. Collection made even though no delivery.
Translated reviews
O
Olivia Ledoux
Rating: 1 out of 5
My order was supposedly shipped on September 2 and I still haven't received anything. I contacted customer service on Thursday September 12 and I still have no returns and still haven't received the labels. I'm outraged!
Translated reviews
P
Pauline Saint-Georges
Rating: 1 out of 5
Order forgotten, written to send (obviously 2 times) and not received. I had to place an express order with a competitor and I didn't get what I wanted for back-to-school despite my being booked 1 month in advance.
Translated reviews
M
Myrna Victorin
Rating: 1 out of 5
After a first wash the labels come off disappointed
Translated reviews
D
D Lapeyre
Rating: 3 out of 5
Ordered on August 30th with a promise of delivery by September with Chronopost, received on September 11th even orders shipped from China arrive faster.
Translated reviews
M
Marion
Rating: 1 out of 5
I never received my order
Translated reviews
A
Anonyme
Rating: 2 out of 5
The labels are pretty. However, I was very disappointed from the first wash, they don't hold. I usually order from another site but I wanted to try yours.
Translated reviews
C
Chakib
Rating: 1 out of 5
To this day I am still waiting for the order, no way to contact customer service.
Translated reviews
S
Séverine Metgy
Rating: 1 out of 5
Still haven't received the labels
Translated reviews
B
Bboutique
Rating: 1 out of 5
Your labels are great Only I feel a bit cheated by your way of doing things. Thanks to a purchase at La Redoute, I received an e-mail saying that I was entitled to 20 labels for free, paying only 6 for postage. Yesterday I go on your site and I see that 10 labels cost 3 and free shipping. So that's not very honest.
Translated reviews
W
WILLIAM TRIQUET
Rating: 1 out of 5
Very good delivery time.
Translated reviews
I
Inconnu
Rating: 1 out of 5
In this case, no opinion because I simply never received the labels I ordered?
Translated reviews
L
LAURENCE
Rating: 1 out of 5
Order received quite late. Embroidered bag for the start of the new school year for my daughter. The bag lasted 2 days and then the strap broke. Really poor quality. I'm still waiting for the site to get back to me for a refund.
Translated reviews
M
Myriam
Rating: 2 out of 5
I'm very disappointed with the labels. It's almost impossible to remove them without damaging them ... What's more, the first time I washed a garment with a label, it didn't stand up to washing... Very disappointed
Translated reviews
A
anne dupont
Rating: 2 out of 5
I ordered a water bottle with my son's name engraved on it. The name started to fade after barely a week of use.
Translated reviews
S
Sophie Matrat
Rating: 1 out of 5
Not received!!!
Translated reviews
N
N.A.
Rating: 1 out of 5
The labels don't stand up to washing, and after the first machine (at 30 degrees), they ended up in the drum. Very disappointed with this purchase
Translated reviews
S
Sonia Ruelle
Rating: 2 out of 5
Order placed on 28/08 evening and delivery only on 4/09 although I had chosen a collection point to receive my labels more quickly.
Translated reviews
L
Laura candal fariña
Rating: 2 out of 5
The iron-on labels do not work well. As much as I insist they almost all come off when the garment is washed. Now I bought the stickers and it seems to be a little better.
Translated reviews
I
ISMA
Rating: 2 out of 5
Order placed on 01/09, delivery expected in 3 working days, here we are on 16/09 and still no delivery. Not possible to track the delivery because no elien for tracking and no return to my complaint. I will give a notice if I receive my parcel or not to note the item.
Translated reviews
C
Cindy BASLE
Rating: 2 out of 5
I was disappointed with my first order, the iron-on labels peeled off after the first machine wash. Quite the opposite of what I had read... I don't think I'll do it again.
Translated reviews
Response from Petit-Fernand
Hello, We are very sorry to hear that you are disappointed with your first order. It is unfortunate that the iron-on labels did not meet your expectations and peeled off after the first wash. We have contacted you directly to resolve the iron-on label problem. We hope to find a satisfactory solution for you. The C-MonEtiquette team
L
Laura C.
Rating: 1 out of 5
Order No. 3001355242. They took a good 12 days to arrive (unacceptable time), a full 2 days after school started, and since they were labels for school supplies, they were totally useless. I was forced to turn to another site, fortunately much faster in delivery. I absolutely do not recommend the purchase
Translated reviews
Response from Petit-Fernand
Dear Laura, Thank you for contacting us and we sincerely regret the inconvenience regarding the delivery time of your order No. 3001355242. However, we would like to emphasize that the delays in mail delivery are not our fault. We clearly state on our website that the preparation time is 48 hours and that shipment can take up to 10 working days. From your report, it therefore appears that your order arrived at its destination within the stipulated time. We fully understand the frustration caused by the situation, especially at such an important time as the start of school, and we apologize for the inconvenience. Your comments are valuable and will help us improve our service in the future. We thank you for your feedback and look forward to serving you better in the future. Clare, Petit-Fernand
M
Marlene Suarez Nicot
Rating: 1 out of 5
I received the labels. When I received them, I thought they were of good quality and well presented. Since then, they've been falling off my son's clothes one by one. They don't hold and I'm disappointed.
Translated reviews
Response from Petit-Fernand
Hello, I have just contacted you privately regarding your label order. I understand your disappointment with this problem, as it is quite abnormal for labels to come unstuck. We pride ourselves on the quality of our products, and I want to make sure that we find a solution for you quickly. Thank you again for your patience and trust. The C-MonEtiquette team
We use cookies for audience measurement and improving user experience.
English 