Customer reviews of Petit-Fernand

Hello, I find them a little less sticky than the previous ones (from two years ago). This concerns the labels for objects, not having recommended those for clothes I don't know if they are concerned.

Order never arrived for 2 times

The order was quickly received but the labels quickly came off too.... Not great! maybe they should be wider ...

Order placed on 30/08 and still nothing. Two shipments and two reshipments. Customer service not very responsive. Do not recommend at all.

The colors do not show all the information of the name of the label well.

The thermo-adhesive labels peel off after the 1st wash, I find that very limited, the ones I took last year still stick to the clothes I find that a bit limited...

I have glued with an iron and all the labels have come off without washing them.

They came off in wash and became very sticky but the picture is good washed in cold too

The work and the workplace itself are very pleasant. The only downside is one of the managers. I don't know if the supervisors have any management training, but as an employee you get the feeling that they don't. You can feel it in the way they talk and manage the team. You can feel it in the way they talk and manage the team. Phrases like "I'm disappointed in you", "If your knee really hurt, you wouldn't be able to walk, so that's no reason not to come", "Since you're only pretending to work" can't come from the mouth of a superior. A manager is supposed to give feedback by showing the right way of doing things and explaining why other ways of doing things are not the right ones. All this without letting emotions speak for themselves, because the human element should be at the center, not the emotional. These behaviors have driven people away, and I've thought about it myself. I understand that a company that operates on a seasonal basis, and therefore with a fast-moving team, prefers to keep supervisors who know the work and are involved, but that can't excuse these behaviors, and in any case it can only harm the company in the long term (in my humble opinion).

I used to use another brand, but I wanted to try this one and unfortunately I'm very disappointed. After the 1st wash at 30°C, the labels were already peeling off, even though I had followed the instructions carefully...

The backpack is not suitable for toddlers. It's written for ages 3 and up, but I'm looking for a more suitable one.

Then considering the misunderstandings there were, with the failure to send the personalized bag and the name on the water bottle ruined only after one day, and the immediate resolution provided by petit Fernand I can say that I am quite satisfied with the service.

Unstuck on 1st wash when washed at 30 and on short cycle

I ordered labels, a gourd and a snack box. Two weeks after school and parts of my daughter's name are already missing (2 letters out of 4... ). The Snow Queen drawing is also missing. My 6-year-old daughter doesn't use her water bottle very much. Washing is done by hand. It would have been better to apply a protective coating to the decorative stickers. After all, they're just stickers stuck on the bottles. I really expected a higher quality product, given the purchase price. This was my first and last order with you. I wanted to change this year but I would have had to stay with your competitors.

Perfect, next time I'll add the name next to it.

Ordered iron-on labels, very disappointed, after two washes, half of them have already peeled off... even though I followed the instructions to the letter.

I find it very practical, I love the different labels. The booklet system is also very well done. Honestly, everything is good and the shipping is fast too. But I find that the labels don't hold on certain garments like jeans and certain materials. I'm a bit disappointed, I have a dozen that didn't last two weeks, so I'm going to have to recommend some. It bugs me because it's for my twins who are in kindergarten, I really like the labels. Do you have a buffer system?

Delivery time not respected. I ordered a gourd on 24/08, at the time of the order it was announced a delivery between 2 and 4 days. I received it on 13l09.

Order placed on August 28 spent 14 euros parcel never arrived! You are real thieves And good thing I needed them for the beginning of school

The site is very good and delivery very fast. On the other hand, I find that the labels do not peel off easily from the backing and are damaged before being used.

Clothing labels peel off

Paid extra for fast delivery and it took 12 days. Never again

Nice looking labels and good delivery. However after one wash the stickers came off my sons school Tops. Not had this problem from other label companies before.

Took way to long to get to me over 2 weeks, product nice as always but delivery way to long

The snack box isn't easy for kids to open and isn't watertight. The gourd leaked! You have to be very careful. Promotional codes don't work... The labels are fine.

Easy ordering. Delivery on time. Only objection: product quality. I bought sticky labels for clothes. They all came off after the 1st wash.

Very disappointed, I even wrote an email directly to the site, the gourd leaks my granddaughter can not even take it she has used twice. Very disappointed, I even asked for a refund or commercial gesture and no answer.

You insist on having my opinion but I've already asked you to stop the emails 2 times. Terrible experience.

Ordering express on Friday at 9.90 and having it delivered on Wednesday... that's a steal. Still, the product is of high quality.

I never received my order!

The models are really pretty, but the thermal labels don't hold. After the first wash, they've already peeled off, even though I followed the instructions! What a shame!

Hello my negative opinion does not concern the products but rather the delivery, it is written between 2 and 4 working days concerning me one passed the 7 days and unfortunately I counted on this delivery. And the delivery tracking was also catastrophic, it said parcel delivered when it was not.

I ordered labels to have them for back to school and I never received them. After several calls telling me that it could take up to 10 days to receive them, I was reimbursed. So I didn't get to see the quality of these labels and I'm disappointed.

The products are great. Apart from a gourd that loses its decoration after a week and a customer service department that hasn't replied to my email in 5 days.

Fast delivery, well-designed site but low quality product for the high price.

I'm disappointed with my experience following a first order on the site that I should have received before the start of the school year. First of all, the parcel arrived completely damaged and opened at the post office with items missing. I had to return the order, thinking that the items had been stolen. The postman advised me to refuse the parcel, which was confirmed by the site advisor I spoke to on the phone. The problem was that the items were out of stock and the consultant didn't mention this to me. What's more, I had to wait 2 weeks to receive my second order, even though it was supposed to be sent without delay (which was promised to me by the site's consultant), but she preferred to wait for the order to be returned incomplete, which is not commercial. As a result, I've been unable to label my child's school supplies for the start of the new school year and have had to complete my order elsewhere.

Late shipping. Labels never received for back to school. Waste of time.

At first, I bought sticky clothing labels, but they couldn't withstand the dryer. So I opted for iron-on labels, washed at 40, tumble-dried and several labels have already popped off. The same goes for the shoes, the labels don't stand perspiration, a few years ago a transparent label protected the whole thing, unfortunately this label has disappeared and the labels haven't lasted a week.

Two orders zero receipts I'm still waiting

Order not received ...? Twice !!!!!