Petit-Fernand consistently delivers fast shipping and reliable delivery, with many reviews praising quick, on-time arrival and careful handling of products. The product quality is highlighted through durable, well-printed labels that withstand washing and wear, and designs that match customer orders with accurate colors and patterns. Customers repeatedly note ease of use and practicality, from simple application of labels to the usefulness of organized options and thoughtful presentation, with lasting results across clothing, lunchware, and school items. The service is described as excellent, with friendly assistance and dependable resolution, and a strong overall satisfaction that drives repeat orders.
Disappointed, I received the labels before my daughter went back to school to mark her clothes. Already 3 labels have come off and ended up in the washing machine drum. I only wash at 30 or 40 degrees maximum. The label came off either on the garment itself or on a label on the garment.
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Iolanda Turquier
Rating: 3 out of 5
The rendering is great but disappointed as soon as the promises were not kept, I paid more to be delivered in 48 hours and it was not respected at all.
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Chant
Rating: 2 out of 5
Very fast shipping. Nice design, but the labels don't stick, they go in the wash and dryer!
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Florine R
Rating: 3 out of 5
After my 1st order 1 year ago, I re-ordered for back-to-school, and this time I'm a bit disappointed. The labels don't hold up as well as the first time.
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Perdita I.
Rating: 1 out of 5
I'm actually so disappointed! I bought your multi pack booklet as my friend had recommended them to me. I normally use the stamp from a different brand but due to my daughter having white shirts and checked dress I thought labels would be better. However in the first wash the labels came right off! What an absolute waste of money! I'm so incredibly upset and disappointed.
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Rachel
Rating: 3 out of 5
The labels don't seem as hard as they have in the past I followed the instructions of no wash or wear for 24 hours but had a couple start to peel off
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Morais Lopes
Rating: 3 out of 5
Disappointed for the price, would need to hire someone to supervise the person doing the assembly.
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Nat Blanc
Rating: 1 out of 5
Quite disappointed because I thought they were self-adhesive labels but no. They have to be ironed so they are unusable on the fabrics I was going to stick them on.
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Borrelli E.
Rating: 1 out of 5
I never received what I ordered nor received any response to my complaint
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Cal
Rating: 3 out of 5
I had a good first experience with these labels but the quality dropped with those of my last order, half of the iron-on labels peeled off after only one wash, considering the price, it's not worth it.
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Charlie P.
Rating: 3 out of 5
I emailed but haven't had a response. The stickers are good and we really like them, however the iron on stickers all peeled off after a few days at school. (This is before I had even washed them and I followed all care instructions) I believe I may have had a bad batch as the stickers are good.
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Kate C.
Rating: 1 out of 5
Very disappointing. Waited ages for delivery and then we received someone else's labels. I thought they would have expedited the delivery of replacement labels but they didn't. I had to purchase elsewhere as I couldn't wait
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Alessia T.
Rating: 1 out of 5
after a month I still haven't received anything
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Gugu
Rating: 1 out of 5
the cap of the gourd is too difficult to close and open!!! the neck of the gourd is broken after a year of use only used in the morning 4 × per week!!! for a gourd at 25e is pitiful!
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Annie
Rating: 2 out of 5
I order from them every year. Unfortunately this year I was disappointed. Sending the 4 notebooks would have required a more rigid envelope. The package I received was in terrible condition. I had pickup relay problems. We ask customer service for information but they take a long time to reply. We don't understand why there is so much time between dispatch and receipt. In short, this time will probably be the last.
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Raquel Aljarilla
Rating: 1 out of 5
They sent me the wrong order and it was urgent because I was missing them in a few days. I was told that it would arrive on Monday at the latest and it did not arrive until Thursday. They also told me that to compensate me they would refund 15% of the order amount and they haven't done it either. I will not order again
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Cristina
Rating: 3 out of 5
Delivery was slow, product is average as started to peal after second wash. Not supposed to do that
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Pauline B
Rating: 3 out of 5
The normal labels and the iron-on labels are great, but I'm a bit disappointed with the customizable gourd. It's the first day that my son is taking it to school and the name has already been removed.
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Abbie K.
Rating: 1 out of 5
Order was late despite being told it would arrive on time.
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Tenants
Rating: 3 out of 5
I liked how cute the designs where and how easy to design and iron in, however some of the labels I have ironed in have came out or come loose and the children's uniforms have been washed 5-7 times maximum, quite disappointed
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Dianehauke
Rating: 1 out of 5
Goods not received; refund is also a long time coming. I am very disappointed.
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Response from Petit-Fernand
Hello, As clarified in our email exchange, your order has been successfully dispatched. Unfortunately, we have no control over the postal service and therefore cannot be held responsible for any delays in delivery by the postal service. Do not worry, you will receive your money safely. The accounting department will take care of it. ?? Have a nice day, Elise, EsIstMeins
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Helena P.
Rating: 3 out of 5
The labels are very beautiful and of high quality. The selection of colors and motifs is also satisfactory. However, shipping took a very long time.
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Response from Petit-Fernand
Hello, We are sorry that the delivery took longer than expected, but we are located in France, so it takes a little longer than in Germany. However, we are pleased that you like your order! ?? Have a nice day, Elise, EsIstMeins
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Fátima González Pagola
Rating: 2 out of 5
Not very well glued
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Joyce Bessis
Rating: 3 out of 5
last time I ordered I thought the labels were nicer :-(
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Assunta
Rating: 1 out of 5
Despite prompt assistance in responding, after more than a month I still have not received my order. There is no tracking and I don't know what happened to it!
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Nadège Taero
Rating: 3 out of 5
This is the second time I've ordered. I had paid for my order to be delivered as soon as possible but my order was delayed due to a shortage of a gourd stopper but their customer service reimbursed me and even asked me if I wanted another color of gourd stopper. I think it's great. I think it's great. In any case, their products are always so good ????. I recommend them!
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Leanne P.
Rating: 3 out of 5
I have used this company for years but unfortunately this years batch are just not sticking to the clothing tags which is really frustrating as they always used to stick so well and I have not been doing anything different to my washing.
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A A.
Rating: 3 out of 5
Very cute labels and well printed BUT after a week the shoe labels had fallen off both pairs of shoes I had added them to. Wouldn't buy them again. This is after years of using a different brand - they were impossible to remove.
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Chloe
Rating: 3 out of 5
I'm not sure what to think. Some labels have already come off even though I wash my clothes at 40 degrees maximum. I wouldn't recommend the direct-glue type
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Battista M.
Rating: 1 out of 5
Very bad delivery parcel arrived very late. I did not use the product
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Camille Conflant
Rating: 3 out of 5
I order the labels every year and am very satisfied with the service. However, this year, the order arrived late and I had to start the year without the labels, too bad... I'll use them next year...
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Anna B.
Rating: 1 out of 5
Unfortunately, the product never arrived, I am waiting to receive a refund
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Nuria Biosca
Rating: 3 out of 5
The labels are very easy to apply and adhere perfectly to different surfaces.
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Carla Mendes
Rating: 1 out of 5
1 order did not arrive I was sent the labels a second time, the lady on the phone told me that between 5-6 days I should receive them and nothing. I go on the document to see and I still you in the course of manufacture
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Sophie Schampel
Rating: 1 out of 5
I never received my order but my payment was debited!
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Claudia
Rating: 1 out of 5
Ho fatto un ordine e dopo oltre una settimana di attesa (tempi spedizione geologici non tracciati .. dovrebbero adeguarsi!) mi arrivano le etichette ... ma non sono le mie!!!!!! Il nome è di un altro bambino ... incredibile . Ho scritto al servizio clienti che dice risponde entro 24 ore ... non è vero. Non hanno risposto. Domani quindi lo dovrò chiamare spendendo anche i soldi della telefonata. Mai più ! Aggiorno che ho scritto un'altra volta ma niente . Ho chiamato .. 2 euro di telefonata per farmi rinviare le etichette . Non hanno offerto nemmeno la spedizione più rapida anche se l'errore era stato il loro. Anzi mi ha risposto una tipa pure scocciata !
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Lilia Luchianov
Rating: 1 out of 5
I never received the labels. Nor was I informed by e-mail that the post had arrived. Where is my parcel?
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Madame Madurell
Rating: 3 out of 5
The labels are really superb. However, I have a problem, the first name on the gourd 1 week later is peeling off and clearly at the price of the gourd I'm rather disappointed. I'm going to contact the service department to see if this can be corrected.
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Brigitte Monnet
Rating: 1 out of 5
I made a mistake due to a lack of information on my label order. I wanted to iron-on labels for my clothes and ended up with sticky labels that I have no use for.
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Kerry W.
Rating: 1 out of 5
Labels come off after first wash
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