Customer reviews of Petit-Fernand

My order didn't arrive at all and my little boy started school without any of his clothes labelled. Customer Services resent however I received someone else's order. Not reliable, would not recommend.

Hello, quality labels. Conforms to the visual. On the other hand, the big negative point is the delay. I'm used to ordering them and this is the first year it's taken so long.

Good self-adhesive labels, the quality is always there. The iron-on labels aren't as good, I was expecting something with more of a "fabric" feel, but they're still plastic. It's a pity, because I'd taken them for clothes where the label can itch on the neck, but in the end it's the same as the sticky ones, with less practicality. Maybe, on the other hand, they'll last longer... but that's not my intention, as clothes are meant to be worn. The new water bottles are great, but it's a shame we didn't adapt the new caps to the old bottles to take advantage of this evolution. Finally, the relay point didn't have the same opening hours as those indicated on the website, which is very problematic when you're working.

Unfortunately, most of the labels fell off after the 1st wash.

For 15 days my parcel has been in preparation at the sender's. This is my 1st experience and I have never received my parcel. On the other hand, customer service is efficient...immediate reimbursement.

Never received my order and no response from customer service, even after a reminder.

The labels are very pretty. The ones for the objects hold very well, but the iron-on ones come off after just one wash. And yet I left the iron on the label for longer.

The arrival of the package was very delayed, twice they said it was going to arrive and it did not arrive, therefore, the service was very bad.

Ordine effettuato 28/08…mia figlia inizia scuola il 12/09 e ancora niente…penso non arriveranno più visto altre recensioni negative…regalate 14 euro circa! Mai più

I ordered three packs, and the different label pages were mixed up in the packs.

I've been ordering for a long time but I find that the quality is deteriorating a little. It's a shame. I'm still satisfied, but not 100%.

Labels never received, but reactive customer service for the refund (refund in 48h after my email) I would retenter to place order perhaps later to test the products.

The order did not arrive on time. I had to complain several times and finally request a refund. They did not show any courtesy for the inconvenience caused. After two weeks of waiting I was left without my order.

I've been ordering for many years, but this year I'm disappointed. I had taken a flower model for my daughter. But the design remains on the backing and not on the label. too bad! Otherwise the quality is good

I'm not very happy with the quality of the labels and the fact that there are labels for clothes and objects. I usually buy from a competitor and we can all put them on fabric.

The labels are very pretty, but they didn't last a single wash at 30°C. Everything has been respected in the hen procedure attached to the garments and yet they are peeling off. Extremely disappointed, I'll have to order more.

Hello , I simply never received my order . First label for my youngest daughter who starts kindergarten this year, without label. Thank you for your seriousness.

Very disappointed, the iron-on labels don't hold. Classical clothing labels too. I am very disappointed

Considerably disappointed from one year to the next. Missing item sent back 15 days later, so after the start of the school year, and labels that go off as soon as the first wash, whereas in the past they were perfectly clean. I've already placed several orders and this is the first time I've been disappointed with the site.

One self-adhesive label was already damaged after the first wash. A second had peeled off and hung in the machine's drum.

I never received the order.

I received another person's order at the end of August. I sent an email to complain and to this day, I still haven't received my order.

Never received the order.

I ordered a gourd with a straw, but unfortunately it doesn't fit at all. It's not suitable for children. The bottle is poorly designed because it has a small hole (to be able to suck in water) but even when closed, the water leaks if you turn it upside down. So imagine the gourd being handled by any child and ending up in a bag, business and bag soaked. I don't understand how we can design such an object, designed for children, but not adapted to them: my personalized gourd is unusable. I strongly advise against this product. Although it's solid and pretty.

With my first order, the size of the stickers kept changing during the ordering process and so I got stickers that were too big. That's why I paid even closer attention to this with my second order and it didn't happen. Nevertheless, I find the stickers too wide and long for pens, for example. I think you can easily rub them off or they take up a lot of the pen's surface area

The delivery time takes too long! It never arrives on time! The goods had already been sent for 2 weeks and once again the stickers didn't arrive on time for the start of school. The stickers are good, therefore 3 stars!

I love this stickers and use them every year for my kids school uniforms and school tools but this time stickers looks like not good cutted taking off from the paper is so difficult. I never had this problem before. So nit very happy either the last stickers .

Order not received

I think this is the 5th year I've ordered. But this year I came back from vacation just before the start of the school year and I took delivery in 24 hours for 9.50 euros. I received the order 10 days later. Even though the shipping costs were reimbursed. I'm not satisfied with the delivery time.

No order tracking. Package does not arrive. Pouch folded and damaged on arrival. Relay point more than mediocre. 3 weeks waiting for labels !!!!

Order placed on 27 August 2024 and still nothing! Too bad

The delivery was ok, didn't wait too long for a personalised item but when the item arrived it had a different name on it than what I ordered, my daughters name didn't arrive which is very disappointing as there was no time to have remade before she returned to school. I rang for a refund and received straight away so my stars are because of that

Quite disappointed by the labels to stick on clothes. They are very, very difficult to detach from the notebook and are systematically damaged. Otherwise, the iron-on ones and the ones for shoes are pretty good.

Fast service. Expensive stickers. The print is high quality but Already two of the stickers have come off in the wash.

I like the name stickers and the quality is also good. Unfortunately the delivery was a disaster. I waited almost 1 month for the delivery, therefore only 3 stars.

Delivery took quite a long time, approx. 11 days. The quality is good, but the name stickers are difficult to remove, which can be quite annoying if you have to stick a lot of things on.

Very pretty item, but it's a shame that the personalization is glued paper and not engraved.

Normal labels expensive for the number. No better quality than the ones you find in stores. They should be cheaper than the ones we use for clothes.

As the labels arrived 1 week after the start of the school year, despite what was announced on the website, they were useless.

I have not received my order .