Petit-Fernand consistently delivers fast shipping and reliable delivery, with many reviews praising quick, on-time arrival and careful handling of products. The product quality is highlighted through durable, well-printed labels that withstand washing and wear, and designs that match customer orders with accurate colors and patterns. Customers repeatedly note ease of use and practicality, from simple application of labels to the usefulness of organized options and thoughtful presentation, with lasting results across clothing, lunchware, and school items. The service is described as excellent, with friendly assistance and dependable resolution, and a strong overall satisfaction that drives repeat orders.
The bottle is actually quite nice, but unfortunately both the print (or rather sticker) on the bottle and the lid are quite smelly. I find it difficult to give the product to small children when my hands stink so much. But the delivery time and processing were great.
Translated reviews
Response from Petit-Fernand
Hello, thank you for your review. We are very sorry that our drinking bottle is causing you problems. For your information, it is not a sticker, but a sublimation print. Please contact us so that we can offer you a solution. Have a nice day, Elise, EsIstMeins
E
Emeline Waloszczyk
Rating: 3 out of 5
Too small for my taste and doesn't necessarily fit very well .
Translated reviews
W
Wacbb
Rating: 1 out of 5
Delivery times far too long.
Translated reviews
Y
Yahya
Rating: 2 out of 5
I am disappointed because a friend spoke to me and I was happy to order but the order arrived much later than expected, I ordered mainly for the so-called speed but sincerely disappointed. The labels are pretty and useful
Translated reviews
A
Anna C.
Rating: 1 out of 5
Disastrous experience it is the second time I order and it arrives after an exhausting request for news Not even if it was a cheap site given the price of things would be the least arrive on time instead it takes months of waiting to receive what bought Really bad experience experienced for several times Very bad site
Translated reviews
A
Alis D.
Rating: 1 out of 5
This site is not even worth one star. I ordered for the second time because I thought it would go well like the first time. Now this time I had a very bad experience. I ordered adhesive labels that were supposed to arrive within 3-10 working days by normal standard letter, then they were supposedly produced again and sent out again by standard letter and I didn't receive them again. For me it is very strange alone that a normal standard letter takes 3-10 working days and with german post if you hack 1-3 working days it means ... well that was the very last time I paid thank god via paypal and thus got my money back.
Translated reviews
Response from Petit-Fernand
Hello, thank you for your review. We sent your order to production a second time on September 10th at our expense. As you can see on your order confirmation, you have chosen the standard delivery. Since production takes 48 hours, your order was shipped on September 11th, less than 48 hours. If you allow 10 working days for delivery, your order should arrive on September 23rd at the latest. As you have requested a refund via Paypal, you will probably receive a free order. We always strive to help our customers as best we can, but we still require respect and courtesy in our email conversation. However, we hope you will enjoy your order. Have a nice day, Elise, EsIstMeins
A
Andréa Travard
Rating: 1 out of 5
I am disappointed with my order. The site is not clear enough when we place an order for the 1st time. I wanted to order labels to stick on the garments, not on the labels already present on the garment! There's no personal interest in ordering personalized labels to stick on a label! I might as well mark the first name directly on the garment label! I've wasted 20 euros and ended up with 100 unusable labels, since they're supposed to be put on a label!
Translated reviews
A
Avesta S.
Rating: 1 out of 5
The website advertises that name labels will be produced within 48 hours. It is now day 10 and there is no sign of the labels. Supposedly they have already been delivered. My children's school supplies were not labeled for days. I then ordered elsewhere. Refund at EsistMeins = no reply. NEVER AGAIN
Translated reviews
Response from Petit-Fernand
Hello, If you have selected standard delivery, the production time is 48 hours, not the delivery time. The latter takes 10 days. Please contact us if you would like more information. Have a nice day, Elise, EsIstMeins
A
Anne-L Jo
Rating: 2 out of 5
Fast delivery, but labels come off after 2 washes.
Translated reviews
M
Maryna H.
Rating: 2 out of 5
I am now very surprised that one page is missing from my order! I do not have a page with iron-on labels! I checked my order and they were ordered and paid for. But they weren't printed!
J
Julie Bourgeois
Rating: 2 out of 5
Hello I came to your brand because you said you could deliver orders in 48 hours and time was a criterion in my choice. However, my order took more than two weeks to arrive. If I had known about this delay I would have gone to another supplier.
Translated reviews
C
Caroline
Rating: 2 out of 5
I wasn't delivered at all to the place I'd expected, which really annoyed me.
Translated reviews
G
Giulia
Rating: 3 out of 5
Shipping not too efficient
Translated reviews
M
Miriana A.
Rating: 1 out of 5
I never received anything, I want a refund
Translated reviews
N
Nuria S.
Rating: 3 out of 5
I like the non-iron clothing labels but the new ones are too small (they used to be bigger).
Translated reviews
K
Katrin K.
Rating: 1 out of 5
My parcel never arrived. I contacted the customer service, no reply. No money back, no new stickers. Awful experience & waste of money. My order number is 4002212495.
C
Client(E)
Rating: 1 out of 5
I am very disappointed. I never received my order.
Translated reviews
L
Louise B.
Rating: 3 out of 5
a little disappointed that the size of the label (chosen to stick on pens) does not allow you to see the drawings printed around the first name (the drawings are intended for larger labels). the quality of the label looks great, to be seen with use over the months.
Translated reviews
N
Nini
Rating: 2 out of 5
The site is great, and label customization is quick and easy. However, I don't find the packs very suitable, especially the distribution of label types. I'd also like to point out that the quality has deteriorated a lot. Last year the labels were of much better quality: washing machine and tumble dryer OK. This year, they've already peeled off after one run through the washing machine.
Translated reviews
M
Melanie
Rating: 1 out of 5
I did not receive my order. I called customer service but they couldn't do anything. I bought another product. Really disappointed for the price there is no quality of service.
Translated reviews
I
Ir
Rating: 1 out of 5
I placed an order which unfortunately never arrived and had to complain about it twice. Very sad, there were no errors in the address details and according to Deutsche Post (letter carrier personally known) there was nothing for me.
Translated reviews
Response from Petit-Fernand
Hello, we are sorry that you have not received your order. We have just contacted you to help you. We look forward to hearing back from you. Have a nice day, Elise, EsIstMeins
A
Anne-Laure
Rating: 2 out of 5
The labels are very pretty, but the iron-on ones don't wash well, even though I followed the instructions.
Translated reviews
K
Karen
Rating: 2 out of 5
First order I spent over £20. Order came wrong (different child's name). I understand mistakes happen but no money off or voucher. New order was sent but very long wait time by the time order eventually came second time around my children had started school so stickers were wasted.
E
Esperanca Lubota Malila
Rating: 1 out of 5
I never received the mail with the labels.
Translated reviews
V
Veronica M.
Rating: 3 out of 5
The labels for the markers come off. I had to reinforce with tape .
Translated reviews
G
Guacimara Guillén Albertos
Rating: 1 out of 5
You call customer service and it is not available. Order requested on August 13 to a delivery point ... has not arrived ..I send it back and we are 17 September and still nothing and do not answer in customer service ..Very bad the child started school and delivered books and can not label anything with the order and I had to comorar again.
Translated reviews
B
Bine
Rating: 3 out of 5
Long waiting time for the product.
Translated reviews
Response from Petit-Fernand
Hello, we are sorry for the long delivery time. We are a French company, so it takes longer than only in Germany. However, we hope you enjoy your order. Have a nice day, Elise, EsIstMeins
M
Maria
Rating: 1 out of 5
I can't say anything because I never received my order.
Translated reviews
A
Anonyme
Rating: 2 out of 5
Despite all the explanations, the labels don't stick after the first wash. I'm very disappointed, even though I thought the labels were pretty.
Translated reviews
D
Dafni Teleioni
Rating: 1 out of 5
Never received my order!
Translated reviews
C
Cindy R
Rating: 3 out of 5
I have no complaints about the way my request was handled by the c mon étiquette site, as everything was sent on time. Unfortunately, having chosen chronopost delivery, I still haven't received my order and chronopost doesn't know where it is... c mon étiquette has already reimbursed me the shipping costs for the 24-hour delivery that was not respected. Unfortunately I still don't have my labels today....
Translated reviews
M
Manuela
Rating: 3 out of 5
Ordered for school, order arrived with wrong name. After report was sent the right Product too bad it arrived after school started.
Translated reviews
M
Marie-Claude Colombo
Rating: 3 out of 5
I ordered labels with a delivery charge of 9.50 for delivery in 24 hours. My label sent the labels very quickly, but the delivery man took more than 24 hours to deliver. Fortunately, my label was willing to reimburse me.
Translated reviews
L
Leibz
Rating: 1 out of 5
I have been buying self-adhesive stickers for school clothes on this website for several years because the experience so far has been very positive. However, this last time it has been a disaster. It is noticeable from the first moment that the quality and sealing of the stickers has changed and they no longer last even one wash. Unfortunately, I will change brands.
Translated reviews
M
Marie-Emmanuelle Hoareau
Rating: 1 out of 5
Delivery time not respected (1 week wait instead of 24-48h announced on the site). Call to after-sales service was unsuccessful, as there was no answer as to how my order was progressing. Collection made even though no delivery.
Translated reviews
O
Olivia Ledoux
Rating: 1 out of 5
My order was supposedly shipped on September 2 and I still haven't received anything. I contacted customer service on Thursday September 12 and I still have no returns and still haven't received the labels. I'm outraged!
Translated reviews
P
Pauline Saint-Georges
Rating: 1 out of 5
Order forgotten, written to send (obviously 2 times) and not received. I had to place an express order with a competitor and I didn't get what I wanted for back-to-school despite my being booked 1 month in advance.
Translated reviews
M
Myrna Victorin
Rating: 1 out of 5
After a first wash the labels come off disappointed
Translated reviews
D
D Lapeyre
Rating: 3 out of 5
Ordered on August 30th with a promise of delivery by September with Chronopost, received on September 11th even orders shipped from China arrive faster.
Translated reviews
M
Marion
Rating: 1 out of 5
I never received my order
Translated reviews
We use cookies for audience measurement and improving user experience.
English 