Customer reviews of Petit-Fernand

They indicate short delivery time to get chosen then contacting customer service it turns out that 48 hours for shipping is at least a week and still can't be sure + between 3 and 10 days for shipping (when ordering it was specified that everything would be delivered in 4 business days). Order cancelled

I'm very disappointed with the iron-on labels, although I followed the instructions, they come off the garments.

Doesn't fit the clothes at all

I've been ordering from your site for several years now, and so far I've never been disappointed, and have even recommended it to friends and family. This year, I didn't receive the labels and I'm going back to school without them. Problem with the letter carrier? Address problem? I don't know. But you have quality products and I thank you for that.

The choice of prints is great, the bottles are beautiful but I'm very disappointed, the design started to come off after a week, as well as a letter from her first name ?? even though we take good care of it. I wouldn't recommend it.

I bought a very pretty personalized water bottle, but it's dangerous because it's not watertight. It emptied into my son's schoolbag and I'm sure (because I've checked it a thousand times with my husband) that it wasn't us who didn't close it properly. I've written to customer service and so far there's been no reply.

Big disappointment, it was the third year I bought them and, to my surprise, the stickers are very bad, it costs a lot to peel them off, some are damaged and no longer stick. If you have changed anything, go back to the old ones. I will not order any more from you. I'm not in the mood to throw money away.

I ordered my son's labels on 19/08, to this day I still have nothing. I have not noted any business. I am really not satisfied. Sincerely

Ordered the stick on sticker this time but was really happy with them. They ar3 hard to peel off the backing paying resulting in 1 corner becoming crinkled and then they are easy to peel of the garment. Will be re ordering the iron on ones again as they were great

I never received my order.

The stickers don't seem to have been cut properly. They were very hard to remove from the backing and when I did manage to remove one it was all misshapen on the corners.

I never received my parcel at the relay point. I am aware that this is the delivery company's fault but unfortunately it is still a bad experience. Customer service very good

I can't recommend them at all, unfortunately I can't comment on the quality of the products as I haven't received anything! Order placed on August 27th, confirmation email telling me it would be shipped in 48h maximum (for manufacturing time), money debited immediately from my account, 7 days later no news, order still in "manufacturing" status, two emails sent to customer service without any reply.

I have not received my order??? Sincerely

I am quite disappointed Order placed 15 days before the start of the school year, On the email it was certified that I would receive the order within 3 to 8 days I had to make the labels myself for the start of my children's school year.

Never received the article

I ordered a snack box and I'm disappointed with the result: a simple label stuck on the box. I was expecting something better, too bad. Otherwise it is very beautiful and good quality to see in time.

I have not yet received my order and so I had to find a plan B to label the supplies for my child who came home this morning.

Unfortunately, my order never arrived and I am currently waiting for a refund

I still have not received my order after one month. Could you please tell me where it is located? Thank you

Paid extra for fast delivery (2-4 working days), and took 12 days. Complained for nothing. Never again

I was disappointed that I bought to different name labels they came in the same book But were for two Different family's so not the best gift I could have given Then both I had to break the book re print the instructions

I recently bought the school pack, but unfortunately I'm disappointed with the distribution of the labels. There aren't enough labels for clothes, and I only received one page of labels for shoes, which is insufficient. Conversely, there are far too many labels for objects. This unbalanced distribution has left me short of labels for essential needs. I really don't want to have to buy another 30-pack when this one isn't suitable.

I have ordered stickers from here before and they were great! However, this time the stickers I ordered are virtually impossible to unstick from the backing paper. Which means that by the time I've unstuck them they are all creased and don't stick as cleanly on the labels. I must admit I'm disappointed that the quality is not as good as previously.

Rubbish !!! Already peeling off and items only been washed once . £18 for rubbish ??

First order never received and no response from customer service... I gave myself a second chance with a second order by paying FDP for express shipping. I received my labels after 4 days. Luckily, I still received the labels for my son's first day of school. Product as created. I share....

We were sent the wrong name labels with someone else name on. Now I know mistakes are made and this is fine but it's how a company rectifies it that counts. In order to get the new correct ones delivered in time I asked for them to be sent fast tracked, I was repeatedly ignored. As a result they were sent standard delivery and haven't turned up in time for my kids starting school. I'm very disappointed in the level of service shown

Over the customer service, the gourd arrived damaged and impossible to fill out the claim form because "temporary error" I tried several days to refile and I finally gave up.

Took a long time to arrive, i ordered them in plenty of time for school to start, 4 weeks prior to the start of school, came 2 days before and I received the wrong order!! I've got someone else's children's name stickers and I emailed the company to them just wanting me to send photos over as said a refund will be issued. No apology nothing. 2 days before school starts!! Avoid avoid avoid!!

The stickers are beautiful. The delivery time takes forever.........also if you order then allow plenty of time.

Unfortunately, the labels don't stick really well. Within a week they started to peel off the pens.

Order placed on August 27 for guaranteed delivery by September 2. The order was never shipped, no information on a possible delay... So I cancelled the order and went to see the competition.

I received my article

Good evening, I've been a C-monétiquette customer for years and so far I've been satisfied with both the quality and the service (although last year, delivery of my back-to-school order took a very long time and the labels arrived well after the start of the school year (Belgian); but ok, not a tragedy). This year, I went ahead and had them delivered on time, but I was very disappointed by the quality of the labels: very, very difficult to peel off, almost impossible to do without damaging/creasing a corner of the label, it's as if they were almost or even not pre-cut? I ordered a lot of them this time, in different sizes and for two children, and I'm very disappointed to end up with a large batch so far below the quality I was used to from C-monétiquette... Incidentally, I'm also a little surprised to find, in my order, labels for different children grouped together in the same booklet, not very practical, but not dramatic (unlike the quality of the cut).

The stickers from my order have not arrived. After a complaint was made, the sticker set was to be sent again. Nothing has arrived to date (not even the 2nd delivery)! The school enrollment is long over (it was supposed to be a gift).

I ordered a personalized water bottle 2 weeks ago. Unfortunately for our little girl, the gourd leaks through the lid. It's a shame because it's beautiful and keeps the water fresh.

Very pretty bottles BUT after 5 days of use, my daughter's name comes off. I say "comes off" because it's a sticker. What's more, the color of the bottles is already fading. My daughters are very careful. I'm going to send a message to the after-sales service and hope to be reimbursed. I don't agree with paying so much for them to be damaged 5 days later.

Aesthetically beautiful but unfortunately carrying it around with the eventuality that you might spill it leaks water.

Hello, I'm usually very satisfied, I order some every year, but this year they don't hold at all, they come off the pencils and markers. I had to put Scotch tape on each pencil and felt-tip pen to make them stick. Bof bof. I'll try somewhere else next year.

Order never collected