Customer reviews of Petit-Fernand

I never received the order. I hope it will be sent back to me very soon as announced today by C mon étiquette customer service. 17/07- New order well sent back but they promised me a home delivery except that it was sent to a chronopost relay point which no longer exists. So I'm not going to receive what I bought any time soon?

I had ordered before and they arrived safely. Great. But this last order did not arrive. I emailed customer service and they gave me 2 options: either return the order or reorder it. I chose to do it again. That was over a week ago. 6 days ago they sent me an email that due to the large volume my order would be delayed 2 more days to be manufactured from the email. I check the order status and 6 days later it says in production. Nothing has arrived. This time I am very disappointed. I will write to customer service again to discuss it and ask for a refund and it will be the last time I order. And I love your stickers and your work. What a shame. They should improve on that and deliver what they say when an order doesn't arrive.

I have been ordering for 7/8 years for my 2 sons (schools and camps) and recently for my mother (Ehpad). I have noticed a sharp decline in the quality of the labels, especially for clothing, whether iron-on or to be applied to the clothing labels. I follow the recommended application and waiting period. The labels come off in the wash and are difficult to catch on their backing. I am very disappointed and do not recommend your products. I should have changed a long time ago.

I still haven't received anything.

My iron-on labels come off after washing and even after rain.

The labels are large, unlike the competition. Personally, I was expecting something smaller and more discreet.

The first names of 2 of my children are on the same booklet. They were ordered separately for convenience.

The order and delivery went very well, but several labels came off in the washing machine (30 degrees). Too bad.

Fast delivery Very pretty gourd but seems fragile. Bought for my daughter's summer camp. On its first day, the gourd was all damaged with the outside decoration missing. The straw came off...and was lost...

Good, but a few flaws on some of the label pages. Otherwise good rendering!

Disappointed I thought that the label could be stuck anywhere on the textile of the clothes and in fact it only sticks on the brand label of the clothes.

I find the labels rather nice, I tested a machine wash no problem nickel but what I dislike is that you can remove the label easily without too much effort and a child can do it and I chose these labels precisely for school.

I've been a customer of C mon étiquettes for many years, and unfortunately there was a shipping error on my last 2 orders, even though the correct address was up to date on my account. Fortunately, Elise from customer service was reactive and reshipped my order at their expense. I don't understand how this could happen 2 times in a row a year apart. So I'm wondering whether I should recommend them again.

Very disappointed, I stuck on about twenty labels according to the instructions. All of them, without exception, came off in the first wash.

I did not receive my order

After placing 2 orders, none of them have arrived. A disaster. I will not order any more from your company

The parcel seems to have got lost and I haven't received any concrete reply.

I still haven't received my July 1st order.

I've been ordering from Monetiquette since my eldest went back to school. The labels are beautiful and they love to personalize them themselves. On the other hand, they're holding up less and less. Over the course of the year, many of them have been removed and things have ended up being lost. I ordered them this month for the start of the new school year in September, received them promptly, put them on each of the crayons to get a head start since we'll be going on vacation soon, and the next day when I showed them to my son, half of them had already partly peeled off. What a shame!

I had to repeat the order 2 times because I could no longer find my current basket. This happened when I had to interrupt the order because my daughter was getting into mischief...I came back about 1/2 hour later and my basket had been reset.

We never received the order

I still haven't received anything from my order.....and it's July 12 ...,

My order never arrived, it's the first time this has happened to me but it was a pain.

Order still not collected

After two reslizarlo twice the order never arrived at my house. In comments I see that my case is not isolated and clearly they have a distribution problem or it is a scam. I do not recommend it

My product bought 15 days ago is already damaged. Considering the price, I'm disgusted!

I never received the labels

Nothing to say about the labels, but they were delivered when it was raining, in a simple envelope. As a result, I have damaged labels.

Ordered via Instagram. Paid, said will arrive in few days. Never seen my order. I've asked for a refund.

Very nice labels, but delivery was complicated because the envelope was almost all torn on receipt. Thank you for the return, a very commercial gesture on your part :)

Since the 23rd of June I've been waiting for my labels and nothing, my children have gone to colony and their clothes are branded, I'm really disappointed.

Loved that I was able to pick colours and design to go on the labels but the longevity of the labels aren't there in comparison to other labels I've previously used. The clothing labels aren't even lasting the academic year! I really wanted to convert to these but sadly I've been left disappointed.

Very bad experience. The tracking number takes a long time to activate and after a long wait they confirm that the order has been lost. We try again and again the same problems. I ended up with no labels and processing a refund.

I ordered a stainless steel water bottle for my son with his first name on it. After a while, the top outer layer of the bottle with the designs and personalization started to peel off. The biggest problem is that it's under the stopper, so the material that peels off lands in the bottle's water, which I find very dangerous. I informed my label and the website selling this gourd, which wanted to do absolutely nothing and cleared itself of all responsibility. I don't recommend buying these gourds and I don't recommend this site, which has a deplorable customer service.

I'm not satisfied with the delivery time for a product I ordered on 28/06 and received on Thursday 4/07, and what's more, it was invoiced.

I have never received my labels and my child is leaving in a few hours for summer camp....so I had to write his initials on his labels with what I had, a Bic pen....I'm obviously very disappointed, especially since I paid for it...

I have placed 1 1st order not received made reminder and still nothing to date. My son is leaving on Saturday and still nothing.

I ordered (acknowledgement of receipt received, invoice received, account debited) but I can't find my order on my account...

Visually it is very nice. Unfortunately, the labels on some items of clothing come off again after washing.

I had an offer with Tape a l'il for free labels. My order never arrived.