Customer reviews of Petit-Fernand

Very few labels... disappointed with the number for the advertised price of the product.

Guaranteed delivery in 2 to 4 working days. Package arrived in 10 days... too late for the camp departure... purchase made for nothing...

Quality of self-adhesive labels correct. Lots of choice but few proposals. Blurred writing if no surname on long labels.

I still haven't received my order

In the last purchases the adhesive is of poorer quality and lifts with washing.

I placed the order forgetting to enter the discount code. I immediately wrote (the order had not yet been processed) to customer service but there was no availability to change the order.

Order not received

Hello, I'm still waiting for a reply and I'm still waiting for my order placed on June 17.

I bought some stickers for clothes, objects and shoes and I have not received the paper to stick it to my clothes, I have asked for it and I am still waiting for it.

The labels were supposed to be free thanks to a CAT code, but it never worked... I ordered anyway, since I had my son choose the patterns. Otherwise, no problem with the labels

I only received one out of two orders even though I was debited.

I bought 2 water bottles with 3 caps type 2014-2023, these caps are impossible to close, it's a horror! You have to put all your strength into it, even an adult can't do it, imagine a child. So unusable! What a waste...

I must have received it... The parcel is still on standby for delivery... God knows where :-(

Hello, I've been using your labels for all my son's clothes for several years now, with several different orders and never a problem. Unfortunately, this time I'm very disappointed with the quality of the labels. I used them on all the clothes my son took with him to seaside classes, and out of twenty or so labels, 7 came off in the 1st wash, whereas the old ones have been on some items for years and despite dozens of washes have never moved.

I'm very pleased with the welcome and respect for delivery. I noticed that the Labels were a little less quality than the previous ones.

The site is not well done, I wanted to order labels for clothes, impossible to find so I ordered labels for objects I hope it will go.

I received them quickly, they're easy to use, but the iron-on labels don't stay on after the 1st wash, disappointing, useful for a school trip but not for a whole school year, so I find the price high for something that doesn't last over time.

Previously satisfied, then an order where all the labels came off in the machine. Very disappointed with the after-sales service, the error is human, but it can be repaired. No reaction because after 3 months (so don't anticipate your orders too much).

I loved these sticker labels but found that a number of the labels are just falling off in wash and so wondered if was fault. Contacted customer service who were uninterested but said would give 20% discount code to buy more. When questioned defect was quoted terms and conditions (French despite buying from UK website). Changed that should be referring to English laws but just ignored and refused to engage, then send satisfaction survey! Would not buy again. If they has simply replaced the faulty stickers my experience would have been very different, but Chiara just is not interested in customer services and unwilling to even apply by the correct laws! *edit following response* The response speaks for itself. 20% discount on more isn't the best solution for the customer who bought a bumper pack that comes away in wash.

Label finally received after an unexpected delay, I had calculated rather well in time to have the delivery on time, but Chronopost was late. I don't understand some of the delivery steps that send my parcel back from where it was to make it come back again. In short, my son went off to school without me being able to use the labels. I have no doubts whatsoever about the C-monetiquette team, who I think do a very good job, the labels look great and are of good quality, but I haven't used them yet, so thanks to them anyway. Too bad things didn't work out with the carrier.

Sorry the gourd is very pretty, but it leaks not waterproof at all, my son's bag soaked every day, we haven't even used it for a week :( so bof bof

Unfortunately, the riders did not arrive this time

Order did not arrive ....

There's already 1 iron-on label that's peeled off, even though I put it on just 15 days ago....and I respected everything.....

The colors are not relevant the orange turned out salmon pink.

always liked it very much, but at the time of buying an extra cap for a bottle, which I had already done a few years ago, I got it wrong because they really took off the line and I didn't notice since it was there before. To give it back, though, I have to pay shipping and it's not convenient for me, so I have a new bottle without a cap and two more caps that I don't need in either of the two different stylus bottles I have.

Disappointing wash removal

Hello, I haven't yet used the labels I ordered for my daughter, but the visual is very nice.

The iron-on labels are pretty but wash out. I'm disappointed.

Out of two orders,only one arrived,regrettable. No possibility of control, no follow-up, payment made for a totality. Bad experience

After 10 days I still have no delivery and no message to keep me informed of the delivery date. I'll have to come up with a plan B for labelling.

Faster delivery service as took quite a few days to receive name labels

Quality products and fast dispatch (as evidenced by the postmark). However, it took the post office 20 days to bring me the labels (even though they were priority items). I contacted the after-sales service, which never replied (normally within 24 hours)!... but which didn't hesitate to call me back so that I could evaluate the after-sales service. In conclusion, C mon etiquette is a serious and reliable site... but you shouldn't encounter any problems because the after-sales service is non-existent. From now on, the rule will be "work it out for yourself!"

Average quality - see how the labels hold up in the wash

Order not received

The labels are always very pretty, but this time I was very disappointed with my order. The self-adhesive labels for objects, clothes and shoes only lasted 48 hours. First time this has happened with C my label.

I never received my products.

Name stickers are great, but hard to get off the page and often the corners curl up.

I was unfortunately very disappointed with my order on the site I received 1 item out of the 3 ordered impossible to make a claim on the site that constantly displays an error message when validating (an error occurred) and this despite my multiple attempts several days later. So I made a paypal dispute and was reimbursed for the missing items. Too bad because I needed these items for my son's birthday. The timing was too late to place a new order, and considering how difficult it is to file a claim, I don't feel like ordering again.

Your customer service always gives error and says to try again later already for 20 days . I can put the order number 3001268793 not all my data here they all read trustpilot had asked me for it and I gave it. Let's get it over with here I throw the flasks is from me confirm bad Francesca