Customer reviews of Petit-Fernand

I ordered 2 personalized water bottles for my children. The only downside is that the print is already starting to come off on one of the bottles. The white elastic around the stopper doesn't hold and keeps falling into the bottles! They're still pretty bottles though...

I did not receive the order

shipment never arrived

I placed an order that with standard shipping never arrived. I contacted support who kindly re-sent the purchased products with tracking and they arrived after more than 10 days. The shipping is too slow and inadequate. I don't know if I will shop on this site in the future. However, the products received are the same as the photos on the site and well made. But very disappointed with such a long time.

I never received the order so I thought it was a scam.

Positive: I loved the products I bought, both the lunch box and the stickers! Negative: it took too long from my point of view to get the order at home!!!

Product arrived late, despite having paid for expedited shipping

Leaky water bottle and broken cap on second day

Shipping was very slow. The quality of the product was not as expected with respect to the price One of the products came battered.

I ordered labels for both my children from this company, one set of the iron on ones and the other the sticker ones. Mine actually arrived after seeing so many comments that theirs didn't and there were no response from the company, so I was pleased! Here's where it became a waste of money…The sticker ones were practically pointless after a hour, peeling off bottles/clothing- may aswell used a sticker out of a sticker book! The iron on ones seemed very sturdy once applied so I was a bit more hopeful for them, unfortunately after 1 wash they are all falling off. Please save your money and don't use this company and fall for their colourful advertising with false positive reviews- they are also deleting all the negative reviews!

Slow shipping

I have not received

The labels come right off

This is the second time you have sent me my order and it hasn't even arrived yet, I'm starting to get annoyed and think badly because you sell things that you can't even serve?

I have not yet received an order I placed on September 11 when I also ordered and paid for express delivery.

Unfortunately, I have not yet received an order for our daughter (although it was supposed to have been sent) ... it was supposed to be a gift for the start of school and has long since been paid for by bank transfer. The second order (a lunch box) for our other daughter was almost completely destroyed when it arrived...but it will probably be remade and resent.

Never came. It's been 3 weeks since I've received the dispatch email and still haven't received them.

I am extremely disappointed by the delay in delivery and I reported it 2 times to your sales department with no response.

I bought two sets for elementary school and there are very few object stickers. Plus they are really too small and you can barely read the name.

The product is perfect,but by choosing rush shipping and paying dearly for it,I expected the package to arrive sooner,not after a week after ordering.

I have not received the order placed on 5/9/2023.

Product according to the description, they are of good quality. Negative point is that the shipment took more than 10 working days to arrive.

It has taken almost a month to arrive, I don't think this is a reasonable time for stickers.

Good afternoon I have not yet received the stickers I ordered on September 3 and my son is crazy to have them.

Labels well made but delivery time longer than indicated

The product never arrived

It arrived very late and I don't think the quality is great, the stickers peel off.

I cannot value it because I do not

Too bad about the shipping, the products are always great but I had requested expedited shipping and instead they ended up arriving late.

The quality of iron-on labels is poorer than before. They come off. Disappointed

Late and wrong, a total disaster

I did not receive the package

The thermoadhesive labels for clothes have changed format and consequently the availability of characters has decreased (only 15 characters), and I have not been able to carry my daughter's full name and surname.

I am not satisfied at all, at the first wash it fell off, so lousy.

I placed an order ahead of time so that I wouldn't have to wait for school to start. It never arrived. I had to make a claim, which delayed the arrival of my order.

Product never received!

It never came to me

Self-adhesive labels don't stick very well. However, they were stuck on as instructed on the garment labels. After 2 washings, all labels were removed. Quite disappointed.

Because I paid to have it delivered in 48 hours and it took longer!

Fast delivery, careful packaging. Great choice of personalization, the labels are beautiful but do not wash well. After the first wash at 30°, they peeled off. I therefore advise against buying iron-on and glue-on labels.