Customer reviews of Petit-Fernand

The product has not yet arrived for me and at this point I don't even know if it will arrive. I sent a request but got an automated email back.

Very nice labels. However, the water bottle broke right away, I was filling it and the cap slipped and broke off. Plus the inner part where the drinking spout is easily detached, making it difficult for the baby to open it to drink because every time he tries to lift it, it comes off completely. Too bad

It took a long time to arrive

Hello, I have not received my order!

Delivery and everything was fast, but the quality of some of the labels was terrible - I needed Scotch tape to hold them securely on pencils and pens.

I still haven't received my order, I've contacted you several times but no answer as to where my order is?

My daughter's diaper bag looks great.

I ordered on Wednesday and paid 9.50 for it to arrive in 24 hours! In the end it only arrived the following Tuesday.

It was not agreed that there would be any additional taxes to pay, and unfortunately the letter carrier demanded an extra 15 euros for customs.

After 2 weeks the order has still not been delivered and there is no traceability! Very dissatisfied!

Half of the order was forgotten but after a call the order was quickly reshipped. Unfortunately we weren't at home but on vacation and my labels got wet in our letterbox. If I'd received my entire order the first time, this wouldn't have happened because I'd planned ahead to be able to receive them.

I'm really disappointed that despite making a big thing of printing the labels within 48 hours on their marketing, the delivery timescale is 3-10 working days. Why so long to deliver a little pack of labels!!! It's been 10 days since I ordered and still no sign of them.

Nice and good labels. Sorry about the water bottle, it is nice but the cap broke right away

Every year I order stickers but this last time the name does not come in the middle but on the top????.

Hello For the creation of labels impossible to write more than 15 letters How to please when the name and surname is long?

I HAVE NEVER RECEIVED THE PRODUCT

Although I followed the instructions to the letter, it took me longer to get the iron-on labels to stick to the fabric. A friend, who recommended your site to me, had left one of your labels on a garment. I realized that the label was much thicker and fibrous. So I'm very disappointed. I have serious doubts about the gluing process, having had to repeat it several times on fabrics, and having even damaged the cotton collar of a polo shirt with the iron on linen. In addition, the shoe labels didn't hold on some models of leather inner shoes.

The first order went well. For the second, I paid for express delivery (24 hours later, including Saturday) for almost 10 bales and the service was not carried out correctly and I received my labels too late. I contacted the site which sent me an automatic reply "How to track my parcel" before sending me a satisfaction form...

It takes a long time for the product to arrive. When you write it off and claim, that's when it arrives.

We need to improve our shipping so that it arrives on time, especially when we have to pay extra to receive it faster.

PLESE DO NOT BUY !!!!! wrong label arrived after over 3 weeks of waiting..I have contacted customer services and was told that my order will be reprinted... 2 weeks later still no email or response from customer service... my messages are being ignored.... Update:I am more then aware that most businesses do not operate on weekends but i have contacted you on Wed, Thursday, Friday and Sunday all my messages were read and ignored. I have now received answer from yourselves with an update and finally someone replied to me. No I wasn't told any of the information you have provided in the answer below. Let's hope I receive them soon as my daughter already started school and I initially ordered them over months ago. Thank you for addressing this issiue.

Not home yet

Dissatisfied! I placed my order two weeks ago. I've been ordering for over 3 years and my labels haven't arrived for the new school year.

Disappointed, this year the labels don't stick. Last year no problem, they are always on the supplies but this . Nothing to do, they just don't stick.

The order never arrived; I claimed it, they gave me the option to resend it to me free of charge and it still hasn't arrived either.

Disappointed, because after the 1st wash, some of the labels peeled off. I think that's a shame, as my son hasn't started school yet...

I still haven't received anything

The site and the design of the labels are great! Nothing to say about the stickers, they hold up pretty well, but I'm disappointed with the iron-on ones, which come off after only 2 washes. I'm sure I'll try out the ink pads again.

August 16 I place an order. More than 10 calendar days later and I still don't have it. I write and they answer me in French and ask me for a satisfaction survey. I do not recommend until the problem is solved.

Nothing, I never received the order

I ordered some labels for my son's school on August 18. The delivery date was August 23 to September 1. Today is September 3rd and they have not arrived yet. It's an informal company, you can't trust them. I had to use temporary crappy white stickers. I hope I receive them and that they are not lost somewhere. They are not cheap, I spent 30. Honestly it's better to order from Amazon or any other supplier. I have complained and not even an apology or anything. INFORMAL!

I have been using your labels for years and always appreciate the quality,normally the delivery is always very fast but this time it took several days, by the way the order had been processed immediately and sent to shipping but the delivery left something to be desired.

We received a booklet, but half of the labels were in someone else's name... Too bad

Order received quickly but wrong order received (wrong first and last name). The company reacted quickly to send me back the correct order except that it was too late for labelling.

Label too wide and writing too large

Lots of big labels, not practical for toddlers' clothes, but they're very pretty.

Order still not received. Result: no labels for my son's first day of school tomorrow. Problem reported to C-monetiquette but no willingness on their part to solve the problem under cover of very polite emails but no effective action. In short, I don't recommend them. Money wasted.

The labels don't stick well to the pencils etc. They tend to lift up on the corners.

After more than 15 days, the order did not arrive, although I have been refunded the money I had to order from another site because I needed them and I did not have them.

It never arrived and they were not even able to warn me that it would not arrive. I will never buy from !!!!! again.