Customer reviews of Petit-Fernand

the cap of the gourd broke on first use. The bottle tipped over from its height (no big fall) and the plastic broke directly ....

Beautiful m labels, but they don't stick properly.

I never received my order. No one can tell me where it is. On the other hand, responsive after-sales service. They reproduced my order after the legal deadline for "non-receipt" (September 2), and I'm impatiently waiting for it, as school has already started...

I still haven't received my parcel without receiving any information.

I have not received my order

Hello I glued 24 "object" labels on each of my son's markers and crayons, they didn't hold...they all came off. I had to put tape on each label, 24 times....given the price of your items I thought it was quality ... in addition to the time I had to use an entire roll of tape. I'm not satisfied Many parents around me didn't have your brand of labels and didn't need to use the tape, the label stuck very well to the markers and pencils.

Good morning, as of today I have not received my initial order and neither the order that your company sent in second instance for not having received the first one. I had purchased previously and the order had arrived without any problem, I do not understand what has happened this time.

WASTE OF TIME My labels still haven't arrived 3 weeks later and on my account it shows it's been delivered and yet I have received nothing! I have emailed twice still no reply! My daughter has started school already and I've had to write her name in !

I never received my order, it shows shipped on August 8 and never arrived!

I never received my label!!!

Great products and well made! Shipping arrived a little late.

Placed a order on the 25th of august and it said will be ready for shipment within 48 hours. But did not send till the 28th of august. It is now the 5th of september and still not turned up. Pretty sure it wont. I sent them a email Yesterday saying it has not come. They Send me a reply saying I have to wait till the 9th of september even tho on the website it says the 8th. So i sent a email back saying the 9th is no good I needed them for the 4th. And I would have to go out and buy more from a shop. To which they have not sent me a message back. Never agian. I need my money back now please 6 working days is plenty of time for them to come.

Payment for express delivery Delivery received in 7 days

I still have not received my order after ordering it for the second time since the first one did not arrive either. After 8 working days it hasn't arrived and I don't know if I should order it a third time or get my money back? The fact is that I need them urgently

I placed an order paying an extra 9.50 euros for delivery in 24h and I received it 5 days later. Not very serious.

I paid a surcharge to receive the product in two days and it has been more than 15 days since I received it, and the tracking code for the shipment does not appear in the shipping company's locator. What is the next step?

Nice designs, great choice of personalization, only the label dimensions are sometimes too big and to my great disappointment the labels stick very badly despite following the recommended sticking instructions. Some are starting to peel off

The product has not yet arrived for me and at this point I don't even know if it will arrive. I sent a request but got an automated email back.

Very nice labels. However, the water bottle broke right away, I was filling it and the cap slipped and broke off. Plus the inner part where the drinking spout is easily detached, making it difficult for the baby to open it to drink because every time he tries to lift it, it comes off completely. Too bad

It took a long time to arrive

Hello, I have not received my order!

Delivery and everything was fast, but the quality of some of the labels was terrible - I needed Scotch tape to hold them securely on pencils and pens.

I still haven't received my order, I've contacted you several times but no answer as to where my order is?

My daughter's diaper bag looks great.

I ordered on Wednesday and paid 9.50 for it to arrive in 24 hours! In the end it only arrived the following Tuesday.

It was not agreed that there would be any additional taxes to pay, and unfortunately the letter carrier demanded an extra 15 euros for customs.

After 2 weeks the order has still not been delivered and there is no traceability! Very dissatisfied!

Half of the order was forgotten but after a call the order was quickly reshipped. Unfortunately we weren't at home but on vacation and my labels got wet in our letterbox. If I'd received my entire order the first time, this wouldn't have happened because I'd planned ahead to be able to receive them.

I'm really disappointed that despite making a big thing of printing the labels within 48 hours on their marketing, the delivery timescale is 3-10 working days. Why so long to deliver a little pack of labels!!! It's been 10 days since I ordered and still no sign of them.

Nice and good labels. Sorry about the water bottle, it is nice but the cap broke right away

Every year I order stickers but this last time the name does not come in the middle but on the top????.

Hello For the creation of labels impossible to write more than 15 letters How to please when the name and surname is long?

I HAVE NEVER RECEIVED THE PRODUCT

Although I followed the instructions to the letter, it took me longer to get the iron-on labels to stick to the fabric. A friend, who recommended your site to me, had left one of your labels on a garment. I realized that the label was much thicker and fibrous. So I'm very disappointed. I have serious doubts about the gluing process, having had to repeat it several times on fabrics, and having even damaged the cotton collar of a polo shirt with the iron on linen. In addition, the shoe labels didn't hold on some models of leather inner shoes.

The first order went well. For the second, I paid for express delivery (24 hours later, including Saturday) for almost 10 bales and the service was not carried out correctly and I received my labels too late. I contacted the site which sent me an automatic reply "How to track my parcel" before sending me a satisfaction form...

It takes a long time for the product to arrive. When you write it off and claim, that's when it arrives.

We need to improve our shipping so that it arrives on time, especially when we have to pay extra to receive it faster.

PLESE DO NOT BUY !!!!! wrong label arrived after over 3 weeks of waiting..I have contacted customer services and was told that my order will be reprinted... 2 weeks later still no email or response from customer service... my messages are being ignored.... Update:I am more then aware that most businesses do not operate on weekends but i have contacted you on Wed, Thursday, Friday and Sunday all my messages were read and ignored. I have now received answer from yourselves with an update and finally someone replied to me. No I wasn't told any of the information you have provided in the answer below. Let's hope I receive them soon as my daughter already started school and I initially ordered them over months ago. Thank you for addressing this issiue.

Not home yet

Dissatisfied! I placed my order two weeks ago. I've been ordering for over 3 years and my labels haven't arrived for the new school year.