Customer reviews of Petit-Fernand

Very long shipping, stickers do not deliver what is promised

Overall designing and purchasing was great. However, the stickers were delivered in a paper envelope on a rainy day, therefore the envelope was soaked and so was the book the stickers came in. Maybe in future you change your packaging to plastic or maybe coat the book in a plastic layer.

I loved being able to personalize the labels with my son's favorite colors and characters. The Maternelle kit is complete and I quickly received my order. The only downside is that the iron-on labels for the clothes don't hold up very well after a first wash, and half of them came off. ?? The rest of the labels (objects...) are perfect.

It has arrived more than a month late and with the stickers mixed up from two children. All in all the stickers are the ones I like the most and have good quality.

I haven't received anything. :(

Disappointed with the personalized canvas bag, a bit expensive for so little! Doesn't seem to be very high quality. To be seen in time

Unfortunately, the labels are not what I expected, some of the plastic from the printout is stuck to them and is difficult to remove.

I'm pleased with the labels, but unfortunately a sheet of 10 mini labels was missing for one of my two daughters, which was a problem.

They were as ordered only the adhesive strength was not really good had to help out everywhere with tesa

Parcel not yet received, I will give my opinion when I am in possession of it.

I haven't received anything in my mailbox.

I never received my order of almost 50

To date (August 14), I still have not received my order.

almost 10 days I'm waiting for my order and still nothing, but I've been charged.

After having a delivery problem, the after-sales service was top notch.... Problem solved quickly... thanks I highly recommend... the labels are beautiful

Never received!

I still haven't received anything

Hello, I have not yet received the order, are already 6 days when I wait, so I can not give you a positive review.

Label never received! Very disappointed 28 in the garbage can Never again

Some of the stickers were quite difficult to remove

I did not receive my order and I have no response to my email but the order has been charged.

I didn't receive my envelope, so I lost 30 euros! I would have liked a gesture from you but nothing came! I'll be sure to advertise with you!

I followed all the instructions so that the labels would stick, but in the end I washed a garment twice and the label came off. I wash at 40 degrees, so I'm really disappointed with my investment for my son's first day of school. I had to buy a pad to anticipate the others coming off.

It's twice now that I haven't received my order and no one is helping you apart from telling you to go and see your horrible neighbors!

I still haven't received my order. In addition, I have contacted the service 3 times both by email and via Instagram and I still have no answer.

I received the order quickly, but one of the bottles arrived broken at the top. I'm very disappointed because it's the one for my son who's starting kindergarten. The rest of the order was fine, but I wouldn't recommend it in view of the broken bottle.

It's a pity that the greaseproof paper is missing to be able to use the clothes labels. Package incomplete

Hello, Very disappointed this time the printing was not done correctly. Last time everything was fine and the delivery was very long. But this time it's the opposite

I ordered for 2 children (not from the same family, so not the same name) and received everything in a single booklet. This made it difficult to detach the sheets without damaging them. My advice for next time is either to make a booklet for each child, or a system for detaching the sheets more easily.

I'm disappointed by my daughter's name tags. On the visual, her name was clearly visible with the chosen colors. On the real labels, it's very hard to read, it's very small and the colors don't make it easy to distinguish.

My order never actually arrived dispite been told it was dispatch 2 august

Labels not received, but following my call I had the refund. however I had to manage to note the first name and surname of my son on all his belongings before his summer camp.

Unfortunately, I can't share the experience of fast delivery that I had a day ago. I ordered on 02.08. and to date no order has arrived. What a pity.

I have not received my order and they send me a message that it has arrived and it should have arrived from the 26th to the 31st and nothing at all.

UPDATE: 14.8.23 Customer service has contacted me. I have asked for my delivery to be sent to me by express, as I can't wait another 14 for an order. Unfortunately, my request could not be granted! I now have my money back. But I am disappointed. I would have preferred the goods as they are really great. A real shame! And of course it's very easy to blame everything on the German postal service. Perhaps the French postal service also makes mistakes ;-) It's impossible to trace where the error lies, as the parcel is sent without tracking. I ordered on 31.7. According to the system, my order should arrive on 5.8. However, it also said that it could take up to 10 working days. I wonder how that can be? So I haven't received an order to date and have already contacted customer service after the 10 working days have expired. I received a standardized email. I contacted customer service again today. I will definitely use a different provider next time! School has been in session for a week and the teacher is causing me stress. You really don't need something like that.

Delivery far too slow - not at all clear dispatch is outside of UK Actual stickers are good when they eventually arrive

Nothing received more response g had to recommend elsewhere!

The labels are great, but unfortunately they weren't protected enough during delivery, and the dampness damaged the notebook.

I haven't received my order yet, so I'll give you my opinion.

I'm still waiting for my labels!