Customer reviews of Petit-Fernand

I couldn't use the 10% discount code you sent me after my first purchase.

Very good quality and quantity. Good glue. Beautiful design. Too bad I ordered for two brothers and they came mixed and messed up.

The experience is super I recommend you are adorable

I like the product very much, but the delivery times are not very much in line with what the website says.

Very slow and some labels peel off

I paid more for expedited delivery.(48 hours maximum) I placed the order 10 days ago now and still nothing has arrived.

The printed name could hardly be seen

the order was easy, the name tags were as pictured, unfortunately there was no exact description of how to use them, how hot the iron has to be, I first googled, the shipping took 10 days, in a normal letter, I thought that was long.the mail came from France, I didn't know that either.The phone number I gave when I registered was on the outside of the envelope, so much for the fact that they promise to handle the data with care, anyone in the post could read it, I didn't think that was great, I didn't register in the phone book.....ich was on their site because of the instructions, only they don't say how hot the iron should be, each iron has several levels, I then took the highest, only with 8 seconds as described it was not enough, I pressed the iron with pressure on the supplied paper for 30 seconds, whether it survives the laundry I don't know yet, I have given the things to the nursing home ...I'll see if they tell me anything.

Some labels peel off on 1st wash

It doesn't wash well. However, ironing without steam, washing at 30°C...

the stickers are fine, they work, but the shipping was disastrous, arrived late, and got wet in the mailbox, ... the good thing is that it shows that they will hold up well. but it's a shame because the design and utility were good, I do not know if I will buy again.

Where is my order?

Delivery arrived just before my son left for his discovery class I sent an e-mail and got a standard reply reminding me of the delivery times I have always been satisfied except this time.

very long delivery time and a couple of labels are already peeling off on the second/third wash

Very disappointed by the delivery time which was estimated at a short time and delivered too late, so I didn't need the labels I had to buy some elsewhere to be delivered much more quickly it's 10.50 euros that goes into the trash.

Water bottles are terrible quality. One arrived broken and had a terrible customer service experience trying to get a refund, which didn't happen. Very cheap quality and the iron labels have become so too.

I bought a lunchbox. It is very nice but a clip has already broken when I opened it the first time. I have contacted customer service 3 times and have had no returns. As far as I'm concerned, the box was defective to begin with...

I placed an order and in 12 days I did not receive it, I complained and they proceeded to return it. Nefarious service

The order is correct but it took much longer than they say it will

Goods never arrived.....

I will preface this by saying that I followed the instructions (also because it doesn't take a genius). Thermoadhesive labels aesthetically beautiful and easy to apply. Too bad they last just 3/4 washes, then they start to peel off.

It's been over a month since I ordered and I still haven't received anything...

I placed my order on the 13th January with my order being shipped on the 16th January and to date I am still yet to receive my order.

Unfortunately, they don't last in the dishwasher.

They take a long time to ship and to make. They arrived in 15 days

Hello, we have already tried various adhesive labels. The design and size, as well as the customer service are very good. Unfortunately, we now often find that the labels come off. They simply end up in the washing machine or in the daycare backpack. Which is of course very annoying and also not useful. Therefore unfortunately only 2 stars because the actual purpose is not fulfilled.

The order arrived 15 days late. I think this is a bad service that they should consider fixing.

I have not received my order. I have informed them and have not received a reply. I am very dissatisfied

I never received my order...

Late delivery 1 week wait

Great service overall, however stickers do not stick that great for that long. Also, sometimes is tricky to find some features on the website. For example, I wanted single line Max but couldn't fine the option for single line, so I got an empty space and my son's three-letters-name, not that great

24 days to receive my order... I contacted by mail, I had a return but no commercial gesture !!! The labels on the other hand are of good quality, nothing to say about that!

I put only 3 stars because I did not receive the 3 of sharing sponsorship which are always waiting. I placed 2 orders in January and was not able to take advantage of the 3. We exchanged phone calls and emails. And the problem is still not solved

Good product, I recommend it. On the other hand, paying for fast shipping to receive it more than a week later is average.

Hello, I have already reported this. I was very disappointed by the form of communication concerning the shipping time of your products. You announce 48 to 72 hours, but in fact it's the time it takes to prepare your parcel, not the time it takes to receive your order. Maybe I'm stupid, but unfortunately that's what I realized when I wanted to order quickly, and it created frustration and disappointment because I didn't receive the labels in time for my son's Classe De Neige and I found myself having a lot of trouble labeling all his things. That's why I wouldn't recommend you.

Adhesive labels for clothes are resistant to washing,unfortunately,on the other hand,with the thermoadhesive ones I did not find very good because they almost all came off after the first or second wash.I recommend using them on light cotton to make them last a little longer.

I am disappointed I did not receive the right labels this one are to stick with the iron (or I wanted the other )that stick without the iron very disappointed

My order never arrived.

I didn't receive what I ordered! Despite messages left on my voicemail and on the evaluation tool, I was never contacted again. Move on, there are more serious competitors out there!

Some iron-on labels don't really hold, I have to go over them several times. And the labels could have been a bit smaller.