Customer reviews of Petit-Fernand

I've emailed your services 2 times because I hadn't received my order.

I WAS DISAPPOINTED WITH MY LABELS, WHICH WERE TOO SMALL. THE REPLICATION CHANGED AND I WAS MISINFORMED ABOUT THE DIMENSIONS, WHICH IS A SHAME BECAUSE I REALLY LIKED THIS SITE. WHY CHANGE THINGS WHEN IT WORKS WELL

I never received the labels, and despite a message to notify the team, no response!

Still havnt received my order

Unfortunately, the first stickers have already fallen off during the 1st wash at 30 degrees !!!

Unfortunately, the shipping costs are very high, so a lunch box actually costs 28.00. The first tin lasted almost 3 years.

Haven't received my order, ordered over 8 days ago. Didn't receive a tracking number as stated. Needed these before my son started nursery. And on the website it said 2-3 days shipping.

really bad store,rude saleswoman aesthetically very ugly store,dangerous location because it is on the side of the road.

Unfortunately I have to give a bad rating. I have never waited so long for an order. I have already written 2 emails. Where each time only a prefabricated automatic reply mail comes. So you can't do anything with it. We needed them so urgently by tomorrow. And then that's just extremely annoying! We are curious to see when they will finally arrive. And hope that at least the labels will do a good job.

Too slow shipping

The gourd itself is a very good product, too bad the cap is of very poor quality. I'm on my second broken cap, which I really regret because I love the container and the personalization. But I can't spend all my time buying new caps at 8 euros (an excessive price given the lack of quality) all the time, so I'm forced to change brands.

Delivery takes almost 15 days

Sticky, "branded" or "care advice" labels don't stick and wash off in the 1st wash. Very disappointed

The thermo adhesive stickers have mostly peeled off after washing the clothes in the washing machine. The others are still in place.

Order never received

order never arrived !!!

I have purchased your object labels several times before, but this time I have difficulty removing the labels, more than one does not come off the backing well and the adhesive part remains attached which you can remove later.

Ordered over a month ago and still haven't had it delivered

After the first wash, several labels unfortunately peeled off.

I've been a customer for about three years, and in mid-December I placed an order for labels. Since I still hadn't received anything in January, I sent an e-mail to find out what had happened, and they suggested that I see if my neighbors and friends hadn't received my order (a simple envelope, not a parcel). According to the site, it would have come from the post office...... And of course, unfortunately for me, I still haven't received anything!!!!

Order not received 2 times

The stickers are already usable. But there's far too much garbage around them: stapled with an envelope, space between the stickers and additional stickers that nobody needs.

Forced to iron, when before it wasn't necessary. I bought to label the boots The inside of the shoes

Following a delivery problem, I never received my order. But after contacting the after-sales service, my order was reimbursed within 48 hours. Top-notch after-sales service.

I thought they were fabric labels, but they're plastic. I'm a bit skeptical about the length of time, so I'll see how long it takes.

Hello, last time I ordered labels for 3 different children, as a gift, and I received all 3 in the same booklet. I made photocopies of the instructions for the 3 moms, and detached the 3 packages, which was not presentable. Too bad

I ordered two personalized Goudes 6 months ago. The drawings don't hold, the first names fade and one arrived with part of the drawing already damaged. I'm disappointed with the quality and price. At the price of personalization I thought at least to have quality and it is not the case. I'm disappointed with this purchase.

Not received Yet !

I ordered iron-on labels and received self-adhesive ones. And they don't hold

Unfortunately, the new labels for objects (pencils specifically) no longer stick like the ones I used to take come right off.

Very long wait times. Little clarity on shipping: free for my order (let's be clear, of 60E) but by regular mail and no tracking. From order to receipt took 20 days. For these prices they should provide fast shipping with tracking and free, like other sites

Very good product, too long shipping and delivery time

Good reactivity following my complaint about defects: lack and defective material. Quick return of these items but the replaced lunch box lid is the wrong color.

My order did not arrive, they sent another one and I called to get it sorted out. I placed the order on December 10th and it arrived on January 3rd.

3 gourds ordered, one of which had an indentation on receipt... what a shame! Mail sent but no reply...

I NEVER received my order

Labels peel off in first wash

I am so disappointed with my labels this year. With four children I have used this company for years for my labels. However, the iron-on labels have changed since my last purchase. Despite following the updated instructions, all my labels have come off within three washes. Previously they have been indestructible and stayed on all year through weekly washing and tumble drying. I also wrote an e-mail with feedback but sadly received no response. I unfortunately be looking for a new provider due to the reduced quality.

Labels bought for 5 children, two of them for Christmas presents! The joy of the children when they discovered the pretty labels. The patience of having to wait 48 hours to be able to use the garment, then the big disappointment and tears when the princess labels didn't fit on the clothes! I already found the sale misleading because you have to stick the label on the label of the garment and not on the garment itself, but on top of that, it doesn't fit!!!! Big disappointment and I don't recommend it at all! It's a shame because I'm a foster parent, so I very, very regularly buy labels from a competitor. I wanted to change because the children had seen some nice designs and well, a waste of money!!!!

product arrived soaking wet and when dried out sticky had obviously stopped being sticky so not too impressed. ordered b4 and no issues but not good post wise x