English 
N
Rating: 5 out of 5
High quality product. Good price and quick delivery
Customer reviews of Petit-Fernand
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 53 047 published reviews
Summary of reviews
The store consistently delivers fast shipping and reliable fulfillment, with many reviews noting quick delivery times and packages arriving promptly. Product quality is a clear strength, with observers describing labels as durable, long-lasting through many washes, and designs that are attractive and match the order precisely. Customer service and ordering experience are praised for ease of use, accurate descriptions, and helpful after-sales support when needed. Repeated buyers highlight repeat orders over years, high satisfaction, and strong overall reliability.
Reviews 1, 2, 4 and 5 stars
Reset filtersF
Rating: 5 out of 5
Very fast delivery, goods as described. Good contact.
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J
Rating: 5 out of 5
As always, we are very satisfied. Fast delivery, appropriate packaging and great products. If required, again at any time. Yours sincerely, Julia Neuhäuser-Schumann
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E
Rating: 1 out of 5
Bad experience, I did not receive my order, they did not know how to tell me anything and misleading advertising. After several emsil, they paid the order.
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Response from Petit-Fernand
We are sorry there was an anomaly in the delivery. Have a nice day, Sandra , Petit Fernand Team
J
Rating: 5 out of 5
Beautiful, useful and of high quality
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Response from Petit-Fernand
Thousands of thanks for your confidence Juana, Regards, Sandra - Petit Fernand
J
Rating: 5 out of 5
Have now ordered for the 2nd time and were again very satisfied!
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V
Rating: 5 out of 5
Excellent service
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D
Rating: 4 out of 5
This is not the first time I have ordered, everything is fine.
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Response from Petit-Fernand
Thank you very much for sharing your opinion with us :) Aii , we hope to reach the fifth star next time :) Have a nice day, Sandra - Petit Fernand
L
Rating: 5 out of 5
Very nice stickers. Holds well without ironing. Fast shipping
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R
Rating: 5 out of 5
I had a problem with the shipment and they solved it as soon as they were aware of the error. Very satisfied with the customer service.
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Response from Petit-Fernand
Hi Rosa, we have contacted you by email to help you as soon as possible with the follow-up. Have a nice day
H
Rating: 5 out of 5
Everything went great. Fast delivery. Great quality.
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M
Rating: 1 out of 5
I do not receive the order. They do not send tracking number, nor transport company. The customer service phone number that appears on the website, according to the voice message, does not correspond to any customer. No response to emails. I am writing this review in the hope of getting a response.
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Response from Petit-Fernand
Hi Maria, I'm sorry you couldn't reach us by phone. Contact us at : [email protected] We will contact you as soon as possible. Sandra , Petit Fernand Team
N
Rating: 5 out of 5
A great selection ? every child can design their own beautiful stickers. Fast delivery and very good quality.
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F
Rating: 5 out of 5
I ordered both thermo adhesive labels and object labels,they arrived on time,also resistant to washing,definitely recommend them
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J
Rating: 5 out of 5
Price is reasonable Nice motifs to choose from Delivery time is also ok Have already ordered 5 times
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G
Rating: 5 out of 5
Top price-performance ??
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F
Rating: 5 out of 5
I received the personalized labels exactly as I requested them, on time, with postal shipment. The garment on which I ironed a label has not yet been washed, I hope it will stay on after washing. They are very nice and my granddaughter really liked them!
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A
Rating: 5 out of 5
Everything is great :) Fast delivery and great design.
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D
Rating: 5 out of 5
I have placed several orders over time for both thermo adhesive labels and adhesive labels. Always arrived on time. Excellent performance even after several washes
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K
Rating: 5 out of 5
Quality is top, prices are great, delivery is always fast. You have me as a regular customer for sure.
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E
Rating: 2 out of 5
The labels are beautiful but they come off alas!
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Response from Petit-Fernand
Good morning, I am very sorry to hear that you have experienced problems with your labels. It is abnormal for them to come off if the instructions were followed correctly. https://www.petit-fernand.it/applicare-etichetta-termoadesiva-adesiva Please do not hesitate to contact us by email at [email protected] telling us a picture of the defective product and we will do our best to find a solution Good day Alessio
C
Rating: 4 out of 5
Very high performing labels, they stick very well and do not come off easily. I find the clothing labels very useful and well made. The personalization makes little ones happy and makes their things even more recognizable. Only downside, very long shipping....
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E
Rating: 5 out of 5
I love these labels! I love the choices. I can't live without them! Bravo
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Response from Petit-Fernand
That's really nice of you:) We thank you for your trust, and wish you a nice day!
A
Rating: 1 out of 5
I still have not received the order, placed Oct. 13. Customer service claims that the cap is wrong and the order should go back. From the website, the order appears delivered. To whom? Absurd them and their not very credible excuses. Meanwhile they ask me if I want to reorder the labels, denying me a refund for the phantom order. Very bad service.
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Response from Petit-Fernand
Good morning Angelica, we are sorry you did not receive your order. In our exchanges we pointed out to you that the cap entered was wrong attributing to this the cause of the missed shipment. Although the error was not our fault we have equally proposed solutions and made the refund. Good day Alessio
E
Rating: 1 out of 5
The clothing labels never arrived. I have written two emails, without receiving a reply.
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Response from Petit-Fernand
Hello, I am very sorry. What is your order number please? Sandra , Petit Fernand Team
F
Rating: 5 out of 5
Labels arrived on time and beautiful as always !
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P
Rating: 5 out of 5
This is the third time I have taken the labels, and I have always been fine
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K
Rating: 5 out of 5
Everything super, always happy to return
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M
Rating: 5 out of 5
The site is very easy to use, clear and the delivery is fast and efficient. I've never been disappointed and will use this site again.
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M
Rating: 5 out of 5
Great idea for labeling things
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J
Rating: 5 out of 5
I love these little labels. This is the 4th year I've ordered them. They're very practical. I use them for all my school stuff (pens, markers, pencil cases...). They hold very well, even on the water bottle after several washes, the label is still in place. I recommend them 100%.
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Response from Petit-Fernand
Many thanks for your trust and loyalty :) A beautiful day
V
Rating: 5 out of 5
Order as expected! Quality products
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A
Rating: 5 out of 5
Very good quality
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C
Rating: 5 out of 5
Lovely choice of colours and backgrounds, affordable and quick delivery
V
Rating: 5 out of 5
Great product,the glue holds so well, both on objects and clothes. We have been buying these products for years now and are thrilled with them. Let me just tell you that I still have the stickers from last Christmas on my windows!!????
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S
Rating: 5 out of 5
beautiful thermoadhesive labels super customizable and adhere perfectly without coming off are nice and beautiful and do their job excellently
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J
Rating: 2 out of 5
The booklet was in an envelope. It arrived totally curled and creased! As a result, all the pages I bought had a defect or blemish. The letter also looked like it had been wet once. What a pity. Not worth the money in this condition!
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Response from Petit-Fernand
It probably rained on the way! I have just sent you an email so that we can solve the problem.
S
Rating: 5 out of 5
Everything has been great so far. Delivery and hold.
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C
Rating: 5 out of 5
Superb name labels! Variety of designs available, stick-on and iron-on types, all at a very reasonable price. Also quick delivery. Highly recommended!
M
Rating: 5 out of 5
This is not the first time I always order a guarantee!
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