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V
Rating: 5 out of 5
Very good and very fast shipping !!super satisfied ! In fact I will be placing another order soon. Thank you !!!
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Customer reviews of Petit-Fernand
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 53 039 published reviews
Summary of reviews
The store consistently delivers fast shipping and reliable fulfillment, with many reviews noting quick delivery times and packages arriving promptly. Product quality is a clear strength, with observers describing labels as durable, long-lasting through many washes, and designs that are attractive and match the order precisely. Customer service and ordering experience are praised for ease of use, accurate descriptions, and helpful after-sales support when needed. Repeated buyers highlight repeat orders over years, high satisfaction, and strong overall reliability.
Reviews 1, 2, 4 and 5 stars
Reset filtersP
Rating: 5 out of 5
my order never arrived (postal problem) and the after-sales/customer service was just perfect. Responsive, pleasant and super efficient. Thanks again
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Response from Petit-Fernand
Thank you very much Géraldine :)
M
Rating: 1 out of 5
Unfortunately I have still not received the order yet and I have tried getting in touch however have not been able to log in to my account as it has been locked.
Response from Petit-Fernand
Hi Mona, we are sorry if you still did not received your order. Please, confirm your address by answering to our email.
E
Rating: 5 out of 5
Twice that I order from you, no worries, the labels are impeccable. This time I took the ones to stick directly on the washing label. I'll have to wait and see how long they last, but for the moment there's nothing to report, they're beautiful and sturdy?
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I
Rating: 5 out of 5
High quality product at a great price. Helpful customer service and quick response. Could not recommend any better!
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I
Rating: 5 out of 5
O.k?? very very good
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C
Rating: 5 out of 5
Short delivery time and excellent quality of the labels at the graphic level. I have currently tried the thermoadhesive ones for my baby's clothes in preparation for entering kindergarten, and they hold up well to machine washing (40°C). They also do not seem to affect the elasticity of the fabric. Only point of improvement, they are a bit big in my opinion, but I am still satisfied overall.
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N
Rating: 5 out of 5
Great label packet for the nursery! Most useful!!!
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L
Rating: 4 out of 5
Everything is great. Very happy with my order. The only negative criticism I have concerns the time I had to wait to receive my order (20 days since I was notified by email that it had been sent to me). I know that this aspect does not depend directly on Petit Fernand!, but they can use other more efficient courier companies.
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Response from Petit-Fernand
Thank you for your message Lorena. We hope to improve our delivery service. Good day
V
Rating: 5 out of 5
Perfect look great
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Response from Petit-Fernand
Thousands of thanks Vanessa :) Sandra - Petit Fernand
M
Rating: 5 out of 5
Top quality and fast shipping
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C
Rating: 5 out of 5
Super quality. Daily in the washing machine and without any problems.
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R
Rating: 5 out of 5
Great product! my baby is so happy!
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S
Rating: 5 out of 5
Always perfect! And very responsive customer service.
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C
Rating: 5 out of 5
Useful and quality products
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H
Rating: 1 out of 5
I have not received an order? Wait 2 weeks
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Response from Petit-Fernand
Hello Hai, we are sorry that there are delivery problems. The order should be delivered within 2-8 working days. Can you please confirm your address via the email?
M
Rating: 5 out of 5
It is easy to order and they deliver quickly. It usually takes a week at the most.
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Response from Petit-Fernand
Thank you for your confidence Maria Isabel :) Have a nice day, Sandra - Petit Fernand
A
Rating: 5 out of 5
I ordered iron-on labels by mistake and was given a discount code for my next order, thank you very much.
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M
Rating: 5 out of 5
Very fast and everything perfect ?
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Response from Petit-Fernand
Thank you very much for your message :)
E
Rating: 5 out of 5
Very fast shipping, excellent quality! This is my second order, a confirmation of the first one. Top!
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M
Rating: 5 out of 5
Very responsive service that rectified the order error
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I
Rating: 5 out of 5
NOTHING TO SAY, EVERYTHING IS IMPECCABLE.
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P
Rating: 5 out of 5
Beautiful and durable
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R
Rating: 1 out of 5
We have not received our order. I have contacted via the website and received no response. Thank you for response - yes please resend. Thanks
Response from Petit-Fernand
Hi Rachel, thank you for your order. We are sorry to hear that your order still did not arrive. We sent you twice the reply regarding the delivery but you never replied. We will be happy to resend the order again on our cost.
S
Rating: 5 out of 5
For the moment, I have nothing to say as I received them a short time ago! They look fine to me, but I'll have to wait and see after several washes.
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B
Rating: 1 out of 5
Bad. Despite the fact that the order went out some time ago, I have not received it.
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Response from Petit-Fernand
Good morning Barbara, we have just contacted you by email to help you with the tracking of your order. Have a nice day
R
Rating: 5 out of 5
Excellent work and fast delivery
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Response from Petit-Fernand
Thousands of thanks Ramona :)
K
Rating: 1 out of 5
Order placed September 29. So far October 25 nothing has arrived.
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Response from Petit-Fernand
Good morning, We are sorry that you did not receive your order. There seems to be an error in your shipping address. We have taken steps to send you an email to resolve this. Good day Alessio
I
Rating: 1 out of 5
Parcel received 1 week later theoretically in 24h/48h it happens and there more than 1 week
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Response from Petit-Fernand
Our apologies for the delay in delivery. A very nice day
S
Rating: 5 out of 5
Nice label. Stays well.
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L
Rating: 1 out of 5
Order never received
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Response from Petit-Fernand
Hello Lydie, we have just contacted you by email to help you as soon as possible. Have a nice day!
C
Rating: 2 out of 5
I stuck 1 label on one of my son's vests and after a day it wasn't stuck anymore. I ordered on purpose because he's going on a school trip and all the clothes have to be named.
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Response from Petit-Fernand
Hello Perrine, we have contacted you by email to help you. We apologize for this quality anomaly. Have a nice day!
L
Rating: 2 out of 5
I ordered the label to stick with the iron unfortunately once in the machine comes off yet I do as it says! I'm disappointed.
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Response from Petit-Fernand
Hello Laura , we have contacted you by email to help you. We apologize for this quality anomaly. Have a nice day!
B
Rating: 5 out of 5
All correct as always, I love the labels. I have repeated several times.
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Response from Petit-Fernand
Thank you very much for your trust Bego :) Sandra - Petit Fernand
O
Rating: 5 out of 5
Excellent service
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Response from Petit-Fernand
Thousands of thanks for your trust Oriol :) Good morning, Sandra - Petit Fernand
H
Rating: 5 out of 5
Great quality stickers - I've been using these for a few months now on baby bottles which get sterilised at least daily, and on clothes which get regular washing/tumble drying. They've stuck fast, with no movement, lifting or peeling. Really pleased with these!
K
Rating: 5 out of 5
Great quality stickers that don't get lost in the wash.
J
Rating: 1 out of 5
Never received anything
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Response from Petit-Fernand
Good morning, we are sorry for this delivery anomaly by postal services. Please feel free to email us at [email protected] confirming your shipping address and we will do our best to find a solution Good day ? Alessio
N
Rating: 5 out of 5
Very good quality, nice drawings, ideal size for objects. Maybe a little small for clothes but they are ideal too. I would repeat 100%.
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Response from Petit-Fernand
Thousands of thanks Nathalie :)
S
Rating: 4 out of 5
Very happy with my purchase. My iron-on labels are great. Received quickly
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Response from Petit-Fernand
Thank you very much Stéphanie :)