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T
Rating: 5 out of 5
Perfect, very attentive, I did not get one of the orders and it is already solved so great all ok thank you very much for everything.
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Customer reviews of Petit-Fernand
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 53 024 published reviews
Summary of reviews
The store consistently delivers fast shipping and reliable fulfillment, with many reviews noting quick delivery times and packages arriving promptly. Product quality is a clear strength, with observers describing labels as durable, long-lasting through many washes, and designs that are attractive and match the order precisely. Customer service and ordering experience are praised for ease of use, accurate descriptions, and helpful after-sales support when needed. Repeated buyers highlight repeat orders over years, high satisfaction, and strong overall reliability.
Reviews 1, 2, 4 and 5 stars
Reset filtersM
Rating: 5 out of 5
Delivery time met.Very very very nice labels and practical to use.Satisfied.
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A
Rating: 5 out of 5
I have been wanting to try them for a long time. I got the labels for objects ( my children's plates and glasses )and, what can I say, despite the fact that they end up every day in the dishwasher for now they hold up great! So happy with this purchase, I will definitely buy them again
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A
Rating: 5 out of 5
Beautiful and quality labels.
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M
Rating: 5 out of 5
The labels are beautiful ? The material is great !
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S
Rating: 5 out of 5
This is the second time I have ordered the stickers for my daughter. It does what it promises. Even after washing in the washing machine or in the dishwasher (depending on the product), nothing has torn or slipped. Even after very long use. I would recommend it 100%. Recommended for every child. It also looks super nice, better than the conventional white stickers. The children are worth that much?
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I
Rating: 5 out of 5
They are very nice and original.
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M
Rating: 5 out of 5
The labels were chosen by my daughter to her liking and have arrived just as they are, they are great. Easy to create and lots of variety.
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N
Rating: 5 out of 5
All beautiful products , like every year before I start the school year I place an order with things the kids need I am always thrilled when the package arrives. Keep up the good work.
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S
Rating: 1 out of 5
It took a long time to send the package
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Response from Petit-Fernand
Hi Sara, our sincere apologies for the delay.
S
Rating: 5 out of 5
The stickers are great. They stick super well. And the shipping is fast, in a week they are at home.
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A
Rating: 5 out of 5
Beautiful!!!
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N
Rating: 2 out of 5
The products are good and for that reason I have been buying your labels for about 7 years now. BUT the shipping is soooo slow, it always takes much longer than promised. You should look for another way of shipping, because looking at the complaints on the web, many people say the same thing.
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Response from Petit-Fernand
Nieves, we apologize for the delay. We are doing our best so that our deliveries are not so late. Good day
S
Rating: 1 out of 5
The package never arrived I tried to contact you several times to no avail what should I tell you?
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Response from Petit-Fernand
Good morning Serena, we are sorry for this delivery anomaly. We have contacted you to find a solution Good day Alessio
S
Rating: 5 out of 5
It's the 3rd time I've ordered the Petit-Fernand labels for my daughter. They are very good quality and it's a great range of products and background animation to choose from. They last thought washing and tumble drying and overall it's worth the money
M
Rating: 5 out of 5
Everything as expected!
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E
Rating: 5 out of 5
Excellent and perfect!!!
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I
Rating: 5 out of 5
Great efficiency. Impeccable service and fast delivery . The product exactly lived up to expectations!
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C
Rating: 5 out of 5
East to order, prompt delivery and so far the labels have stayed on my childrens uniforms. Really nice designs available too. Pleased with my purchase!
C
Rating: 5 out of 5
This is my second time shopping I must say that I was really well satisfied!!!!
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D
Rating: 1 out of 5
The order arrived to me incomplete. I am still waiting for the labels
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Response from Petit-Fernand
Good morning, we are sorry for this inconvenience. We have been in touch with you to find a solution. Good day Alessio
F
Rating: 2 out of 5
Ordered on 06.09.22 and after 20 days it was finally delivered successfully. As a gesture of goodwill, it was printed a second time and delivered again.
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Response from Petit-Fernand
Hello Melanie. We are very sorry that your first order was lost in the post. We hope that you have received the replacement and that you like the product!
B
Rating: 5 out of 5
I loved the product and how easy and friendly their platform is. Also the customer service is excellent.
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B
Rating: 5 out of 5
Very good company! Lovely personalised stickers, so easy to use!! Normally get them quite quick, the last time I was waiting longer than usual and thought i wont get them so messaged the company. They very kindly offered me refund or send the stickers again but the same day the stickers arrived. Great customers service !!
M
Rating: 4 out of 5
The website is easy to use and has many options. The only thing was the delivery time, in my case, a shipment of 80 stickers took more than 15 days.
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P
Rating: 5 out of 5
I had a small setback with the shipment but Petit Fernand was concerned at all times and attended me in an efficient and professional manner. Finally I received the order in optimal conditions. Very grateful for the treatment received
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M
Rating: 5 out of 5
All correct and fast. It is the second order we do, the first took long to arrive, we assume it was the date, it was summer, but this second has been much faster. We will order again.
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I
Rating: 1 out of 5
Hi, my order never arrived, I wrote to you and have not received a reply. Thank you
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Response from Petit-Fernand
Hi Ingrid, We have sent you an email to help you. Good day
J
Rating: 5 out of 5
I have 2 messy boys, so there clothes need washing alot and the labels are still going strong.
D
Rating: 5 out of 5
Snack holder good material and durable, good labels good adhesive.
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E
Rating: 5 out of 5
Beautiful labels The stickers for clothes stick great and it's very comfortable I have arrived very quickly I give you a 10!
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C
Rating: 1 out of 5
Poor service, failure to meet deadlines
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Response from Petit-Fernand
Good morning Carmen, We have contacted you by email to help you as soon as possible. Best regards
V
Rating: 1 out of 5
Well, my order has not arrived since the first week of September, I am very upset.
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Response from Petit-Fernand
Good morning Virginia, We have contacted you by email to help you as soon as possible. Best regards
M
Rating: 5 out of 5
Wonderful labels arrived in two days
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A
Rating: 5 out of 5
Beautiful labels, on school notebooks they look good!!!!
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D
Rating: 5 out of 5
Perfect service. Labels arrived as I ordered them. Everything ok. To be recommended.
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M
Rating: 2 out of 5
Took too many days to arrive
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Response from Petit-Fernand
We are sorry for the delay in delivery of your order Macarena
L
Rating: 1 out of 5
The order never arrived, I was refunded the money after claiming it at the consumer's office.
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Response from Petit-Fernand
We are sorry for the delay of your order Celia. Please know that in case of delay or loss, we always leave the customer the option of reshipment or refund. Have a nice day
S
Rating: 5 out of 5
High quality exactly looks like what I want for my son
C
Rating: 1 out of 5
The object labels come off after a few days...I had to go over everything with scotch tape
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Response from Petit-Fernand
Good morning, we are sorry to hear that the order did not meet your expectations. please feel free to contact us by email at [email protected] communicating a photo of the defective product and we will do our best to find a solution Alessio