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Z
Rating: 5 out of 5
I have been buying their labels for 5 years and they are the best. And super nice!
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Customer reviews of Petit-Fernand
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 53 021 published reviews
Summary of reviews
The store consistently delivers fast shipping and reliable fulfillment, with many reviews noting quick delivery times and packages arriving promptly. Product quality is a clear strength, with observers describing labels as durable, long-lasting through many washes, and designs that are attractive and match the order precisely. Customer service and ordering experience are praised for ease of use, accurate descriptions, and helpful after-sales support when needed. Repeated buyers highlight repeat orders over years, high satisfaction, and strong overall reliability.
Reviews 1, 2, 4 and 5 stars
Reset filtersJ
Rating: 5 out of 5
I got personalized labels for items and clothes: great product, lots of choice and fast service. My daughter had a great time choosing the color and design combinations :) and was overjoyed when they arrived!
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M
Rating: 5 out of 5
Gorgeous and excellent
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E
Rating: 5 out of 5
I purchased the thermoadhesive clothing labels: beautiful and very easy to use. I recommend them!
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V
Rating: 5 out of 5
This is not the first time I have purchased labels from you...they are super cute at an appropriate price!
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A
Rating: 1 out of 5
It took a long time for the order to arrive, I placed it in August and it arrived long after school had started. I also had to buy labels elsewhere because they did not arrive on time.
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Response from Petit-Fernand
We are sorry for the delay of your order Ana. For anything you need, do not hesitate to write us again.
M
Rating: 1 out of 5
I never received the order. I have contacted customer service several times but to date I still have not heard back.
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Response from Petit-Fernand
Good morning Melania, we cannot find your message. We have contacted you to find a solution to this unfortunate inconvenience. Good day Alessio
M
Rating: 5 out of 5
Handy pad complete with everything needed to mark kindergarten materials
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N
Rating: 5 out of 5
Outstanding, very durable and strong. I love all of them. We have been using it since 2020 since my baby started kindergarten.
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S
Rating: 5 out of 5
Fantastic!!!
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R
Rating: 5 out of 5
Very happy with the order fast and everything very well. Congratulations on a job 10??????
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S
Rating: 5 out of 5
Fantastic labels! I chose the elementary school package and found several custom sizes inside. Also great because the label once placed on the item does not come off easily.
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C
Rating: 5 out of 5
Cute and fun to make up together with the kids, quick to receive, wash resistant (even the ones you can stick on without an iron) - Petit Fernand labels are a must for me!
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H
Rating: 1 out of 5
When I placed the order I sent an email because I had ordered the wrong option. I wanted them for clothing. I received an email saying that they would give me an answer in 24 hours approx. and not only did they not give me an answer but they sent me the order which is of no use to me.
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Response from Petit-Fernand
Hi Helena, we have contacted you by email, to help you. Greetings
N
Rating: 5 out of 5
Very nice and quality pardoned labels. I have been buying them for years
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M
Rating: 5 out of 5
Everything is great. Thank you very much!
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S
Rating: 5 out of 5
Very happy with the labels!! Did not use the iron ones yet but i am sure they are perfect
A
Rating: 5 out of 5
Top service and labels
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P
Rating: 5 out of 5
Excellent quality, arrived on time. Beautiful.
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C
Rating: 2 out of 5
I ordered the labels for the second time ! I must say that the first time I had a great time The second time though, very bad ! They took more than 20 days to arrive ! Very slow in shipping ! Absurd ! But the labels are of good quality, that yes !
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Response from Petit-Fernand
Good morning Caterina, we are sorry for this delay from the postal services, it is not normal. We thank you for your understanding and wish you a good day ?
E
Rating: 5 out of 5
Great labels for both books and notebooks
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C
Rating: 1 out of 5
I never got the stickers.
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Response from Petit-Fernand
After having spoken with you, we confirm that the refund has been made. Greetings and apologies for the delay
A
Rating: 5 out of 5
Beautiful, very nice, well made
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M
Rating: 5 out of 5
Bought and used, very clear instructions, not just online. Tried on clothes, shoes and water bottle, they hold up great on first washes is dishwasher as well. Great!!!
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Y
Rating: 5 out of 5
They are great and the presentation and shipping are perfect.
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A
Rating: 5 out of 5
Arrived quickly, easy application and won't come off in the washing machine!
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S
Rating: 5 out of 5
Excellent quality and fast shipping.
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L
Rating: 5 out of 5
All correct, just as I ordered and in a short shipping time. Satisfied with the purchase
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L
Rating: 5 out of 5
Nice labels and good customer service.
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M
Rating: 1 out of 5
Hello, I've been a customer for several years and everything has always gone well, except this time when a month later my order still hasn't arrived. I've called and sent several messages with no reply or without managing to reach anyone. I'm very surprised at the sharp drop in service quality.
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Response from Petit-Fernand
Hello Marie, we apologize for the delay in responding. We've just left you a voicemail on the phone to help you. Have a nice day!
D
Rating: 5 out of 5
The labels varied, beautiful and are of quality, vivid colors, also gave me stickers, you track the order, a serious and organized people.
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I
Rating: 5 out of 5
Everything great, very nice stickers and fast delivery.
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E
Rating: 5 out of 5
Very fast and accurate as usual!
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S
Rating: 4 out of 5
Very nice and sturdy items. Maybe a little pricey but quality
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S
Rating: 2 out of 5
It took me a long time to receive my order. I have written to them explaining it and they have not even answered me. Very unhappy with the service I'm sorry
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Response from Petit-Fernand
Sonia, we have contacted you by email, to help you. Greetings
M
Rating: 5 out of 5
I loved the presentation, and they are very efficient and beautiful . They do not peel off
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G
Rating: 5 out of 5
As always, great, the labels arrived on time and perfect.
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A
Rating: 5 out of 5
I love it!!! Highly recommended product and easy to use.
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T
Rating: 5 out of 5
Everything perfect conforms to the descriptions
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L
Rating: 5 out of 5
Excellent product
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