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L
Rating: 5 out of 5
Everything is fantastic!
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Customer reviews of Petit-Fernand
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 53 018 published reviews
Summary of reviews
The store consistently delivers fast shipping and reliable fulfillment, with many reviews noting quick delivery times and packages arriving promptly. Product quality is a clear strength, with observers describing labels as durable, long-lasting through many washes, and designs that are attractive and match the order precisely. Customer service and ordering experience are praised for ease of use, accurate descriptions, and helpful after-sales support when needed. Repeated buyers highlight repeat orders over years, high satisfaction, and strong overall reliability.
Reviews 1, 2, 4 and 5 stars
Reset filtersD
Rating: 5 out of 5
I have been using these name labels for about 5 years, love them, never had a problem they are in the kids wellies,coats, lunch bags, drink bottle! I put them on everything. And love all the different logos and colours
B
Rating: 1 out of 5
I HAVE ALWAYS BUYED FROM THEM WITH NO MAJOR PROBLEMS, ONCE IT HAPPENED TO ME THAT THE LABELS WOULD NOT REMOVE FROM THE SHEET AND THEY SENT THEM BACK TO ME, THIS YEAR IN ADDITION TO THE DELAY NOT ADDUCIBLE TO THEIR IMAGE , THE ADHERENCE OF THE LABELS ON THE COLORS LEAVES TO DESIRE .
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Response from Petit-Fernand
Good morning Barbara, we are sorry to hear that your order did not meet your expectations. Please feel free to contact us by email at [email protected] telling us uan photo of the defective product and we will do our best to find a solution Good day Alessio
G
Rating: 5 out of 5
Well-made products, perfectly adhered to surfaces and garments, personalized and colorful. Arrived in a short time and at a great cost.
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L
Rating: 2 out of 5
The labels look very nice but don't last two washes. It's a shame, because they don't last long when used to mark clothes and are unfortunately not worth the very reasonable price. However, they stick very well (so far and for the last 4 weeks) on flat items and items that are less exposed to wear and tear or do not need to be washed. They can therefore be recommended. I can recommend them less for clothing. Therefore only 2.5 out of 5 stars.
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Response from Petit-Fernand
We apologize for the problem with the labels. Can you please contact our customer service to find a solution?
M
Rating: 5 out of 5
Great experience!!! Labels as description, arrived after a week! So far after several washes a few corners have turned up but they are holding
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A
Rating: 5 out of 5
I very well, the really bad thing was that I spent 40 and a little more and still they charged me 6 shipping. I needed it urgently so I took it but there will be no next time. I will prepare myself and buy from another one that was recommended to me. Thank you.
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M
Rating: 5 out of 5
Good product and on-time delivery?
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S
Rating: 5 out of 5
Stickers are always great
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A
Rating: 1 out of 5
I have brought from you for years for my daughters school uniform and this year they iron on labels have came off after 2 washes! I emailed but was told because I purchased them in July there is nothing you can do! Disappointed and won't be purchasing from you again.
Response from Petit-Fernand
Dear Abbie, we are sorry again about this situation. Our policy stated that the claim can be taken into account within a period of one month after the purchase. We are very sorry we could not help you in this particular situation. We will surely think of changing the terms and conditions in the future.
R
Rating: 5 out of 5
These guys go above and beyond. Thank you
G
Rating: 5 out of 5
Excellent Stickers for school clothes, use them each year now Easy to create with lots of choice.
L
Rating: 5 out of 5
These labels look nice and are very secure.
J
Rating: 5 out of 5
Great labels, easy to iron onto my daughters clothes.
M
Rating: 4 out of 5
excellent product
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M
Rating: 5 out of 5
Loyal happy customer! Pleased with the quality, service and quality of the stickers. Design is eye-catching.
Y
Rating: 5 out of 5
Very good quality and they hold up very well, I've been using them for a few years and I'm very happy.
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B
Rating: 5 out of 5
I saw the advert on Instagram and read some reviews so I ordered some for my sons, while checking out, I forgot to put my post code as I only added my house number, I sent an email to the customer service and was promised another one incase the one I ordered doesn't get delivered. I received my order and it was so beautiful and exactly what I wanted and as advertised. I will be ordering some more from them. Thank you so much for a smooth transaction and great customer service.
A
Rating: 5 out of 5
Excellent products, already tested in 2020
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M
Rating: 5 out of 5
Super cool, personalized labels for objects and school clothes. Easy to apply and resistant.
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S
Rating: 2 out of 5
Ordered iron on labels for daughters school uniform. Look amazing however started peeling after first wash.
Response from Petit-Fernand
Dear Stephanie, our sincere apologies! Please, see the offer over the email.
M
Rating: 5 out of 5
Fast delivery, attractively packaged, good product!
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L
Rating: 1 out of 5
Hello, I have already given my opinion but no response from you. I left you my cell number to reach me on September 19, 2022. It's been almost a month since I ordered my labels and I haven't received any labels or tracking. Very disappointed with the company. Yet the amount is deducted from my card
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Response from Petit-Fernand
Hello Lyne, sorry for the late reply, I noticed that your email was in the spam folder, so we didn't receive it. We have contacted you to find a solution as soon as possible. Have a nice day? Alessio
F
Rating: 5 out of 5
Very cute backgrounds and themes. super appreciated by children and resistant to washing and daily use
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C
Rating: 5 out of 5
I bought these labels last year and I really like their quality. The designs are beautiful. This year I bought them again for my two daughters. I use the labels for books, toys, clothes and school supplies.
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M
Rating: 5 out of 5
Excellent material, design, fulfillment and customer satisfaction 100% recommendable.
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L
Rating: 5 out of 5
I have been ordering labels for both pens and pencils and clothes for 2 years already and they are all perfect! I absolutely recommend the purchase. Very fast shipping
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M
Rating: 5 out of 5
They are very nice stickers and they really stick well.
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C
Rating: 4 out of 5
Always a little long delivery, not cheap, but durable.
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A
Rating: 5 out of 5
They met expectations, everything went very well. I purchased both labels to iron on clothes and labels to stick on items.
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F
Rating: 5 out of 5
good labels that hold up well
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P
Rating: 2 out of 5
The quality of iron-on garment labels has declined dramatically.
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Response from Petit-Fernand
Patricia, contact us by email in private so we can contact you to better understand and help you. Greetings
M
Rating: 1 out of 5
Slow in delivery and, most importantly, labels that come off after just one wash (I used the thermo-adhesive one for clothes)!
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Response from Petit-Fernand
Dear Martina, I am very sorry to hear that you have experienced problems with your labels. It is abnormal for them to come off if the instructions were followed correctly. https://www.petit-fernand.it/applicare-etichetta-termoadesiva-adesiva If the problem persists, please do not hesitate to contact us by email at [email protected] telling us uan photo of the defective product and we will do our best to find a solution. Have a nice day Alessio
A
Rating: 1 out of 5
Unfortunately, the purchased labels have not arrived to me and I cannot review it. I am sorry since I have been buying from your site for years and it had never happened.
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Response from Petit-Fernand
Goodgioro Alice, we are sorry for this delivery anomaly by postal services. We have already contacted you to resolve the problem. Have a good day
A
Rating: 4 out of 5
Perfect in every way...except delivery.... Although I was already aware of the time it took to receive them (which was fine), it took even longer...thus delaying the delivery of the school supplies.
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L
Rating: 2 out of 5
This time I was very disappointed! I ordered the labels on September 2 I received them wrong (alas yes with another baby's name) and to this day I still haven't received the right ones!!!
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Response from Petit-Fernand
Good morning, we are sorry for this error. We have contacted you to find a solution. Have a nice day ? Alessio
M
Rating: 5 out of 5
Stickers for clothing and items for my son's school. Gorgeous is very easy to use
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M
Rating: 5 out of 5
I had a small problem and they solved it right away! I would definitely order again!
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V
Rating: 5 out of 5
I trusted the experience of my colleague who had already purchased from you and I did not regret at all !!! Very pleasant the complimentary stickers !
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G
Rating: 4 out of 5
Very nice thermoadhesive labels!!! I've already had some come off but it could be my fault too
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