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S
Rating: 5 out of 5
The labels are top-notch and hold up superbly on clothing or objects. The personalization is varied and gives a wide choice. Fast delivery
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Customer reviews of Petit-Fernand
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 52 957 published reviews
Summary of reviews
The online store Petit-Fernand excels in product quality, with customers frequently highlighting the durability and effectiveness of the labels, which remain intact even after multiple washes. The water bottles and containers are also noted for their appealing designs and high quality, making them popular gift choices. Delivery is consistently praised for its speed, with many reviews mentioning that orders arrive quickly and in perfect condition.
Reviews 1, 2, 4 and 5 stars
Reset filtersA
Rating: 5 out of 5
Super self-adhesive labels and iron-on labels that hold very well. I've had experience before, 8 years ago I found clothes that still had the label!
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M
Rating: 4 out of 5
They resolved my issue very well
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Response from Petit-Fernand
Thank you very much for your trust Maria :)
B
Rating: 5 out of 5
C-MonEtiquette supplies high-quality labels and name products. The ability to renew lunch box labels is a big plus, and very easy to do.
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E
Rating: 1 out of 5
I did not receive my order but someone else's. I sent an e-mail to the customer service department but got no reply. I just asked them to send me what I had ordered. I didn't even get my money back.
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Response from Petit-Fernand
Hello Emmanuelle, Thank you for your feedback. We have sent you an email to resend the correct order. We apologize for the delivery error. Have a nice day!
F
Rating: 5 out of 5
The labels are beautiful and of good quality as always. I have never been disappointed with these products. Fast delivery. The labels last the whole school year without any problem.
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E
Rating: 5 out of 5
Very satisfied with the labels which stick easily and are very durable.
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Response from Petit-Fernand
We are glad you are satisfied with our products. We thank you and wish you a good day! ?
M
Rating: 5 out of 5
Always top-notch: fast delivery, quality printing, and little stickers to boot. Thank you so much!
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N
Rating: 5 out of 5
I've been ordering for several years now and the products are perfect, the quality is top notch and I'm never disappointed.
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A
Rating: 5 out of 5
Fast shipping - confirmed quality products
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A
Rating: 1 out of 5
Bad experience! My child's name was not centered on 20 out of 60 labels. The background of my labels was colored and there was a white line! I called the customer service and no one answered, as the departure for camp was fast approaching. Taken by time, I had to order my camp labels on the A-qui-s website and frankly, it's 1000 times better! And the quality is there. You're number 1 when it comes to sending out newsletters, but at least learn to respond to your customers.
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Response from Petit-Fernand
Hello Anita, We're very sorry to read your message, and we apologize for the delay in responding.
F
Rating: 5 out of 5
Excellent service!
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L
Rating: 5 out of 5
Perfect! Excellent products!!! Fast shipping!
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Response from Petit-Fernand
Super :) Many thanks!
D
Rating: 2 out of 5
Quite disappointed, the colors are much blander than before. You can barely see the name.
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Response from Petit-Fernand
Hello Delphine, We have just contacted you by email to help you with your latest order. Have a nice day!
T
Rating: 5 out of 5
Very serious and professional!!! There was a problem with the post I did not receive my order and customer service was very responsive!!!! The order was shipped back to me without any problem.
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Response from Petit-Fernand
Hello Teresa, Thank you very much for your confidence. Have a nice day!
D
Rating: 5 out of 5
Excellent quality Fast reception
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B
Rating: 5 out of 5
Beautiful execution, the order arrived quickly, I am very happy and recommend
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S
Rating: 4 out of 5
Beautiful labels
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C
Rating: 1 out of 5
parcel received with a different name on the labels.....
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Response from Petit-Fernand
Hello Christine, We're sorry about this error. We confirm that the correct order will be sent within the next 48 hours. Have a nice day!
L
Rating: 5 out of 5
Perfect, I recommend
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V
Rating: 5 out of 5
Always on time and accurate. I have been using your labels for years now and can only be more than satisfied!!!
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J
Rating: 5 out of 5
Brilliant stickers and my little girl loves them
Response from Petit-Fernand
We are glad to hear this, Jessica! Thank you for your order by us!
C
Rating: 5 out of 5
Fast delivery and high-quality labels + very good value for money
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C
Rating: 1 out of 5
I received labels for a child other than mine. I made a complaint on the site and to date there has been no response.
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Response from Petit-Fernand
Hello Carole, We apologize for the delay. We have just left you a voice message to help you as soon as possible. Have a nice day!
M
Rating: 5 out of 5
Order shipped quickly and no worries about the visual result?
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S
Rating: 5 out of 5
Super fast and practical for marking children's clothes for camps, excursions, mountain classes etc ... plus you can choose backgrounds, writing and logos . Easy to order, my 11-year-old son does it all by himself.
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M
Rating: 1 out of 5
I received a damaged item (the water bottle). I wrote a complaint but was never contacted back. I would like at least a refund or if a replacement would be possible. Thank you
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Response from Petit-Fernand
Good morning, we are sorry to hear that your order did not meet your expectations. We have sent you an email about it in order to find a solution. ? Alessio
D
Rating: 5 out of 5
Quick and easy order taking and equally quick delivery
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M
Rating: 5 out of 5
Fast service Good quality
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H
Rating: 5 out of 5
Fast and careful delivery. Top quality. I'll keep this website for my next projects!
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C
Rating: 5 out of 5
5 stars the best stickers we have ever had!!!!
Response from Petit-Fernand
Many thanks for your 5 starts review, Caroline!
A
Rating: 5 out of 5
Good responsiveness, when I did not receive my order, it was redone very quickly and I confirm its receipt. Impeccable product, all I have to do now is get my things ready for school.
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D
Rating: 5 out of 5
Very nice labels and practical to apply. Very fast shipping.
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Response from Petit-Fernand
We are glad you are satisfied with our products. We thank you and wish you a good day! ?
I
Rating: 1 out of 5
Unfortunately I couldn't try it as the labels seemed to have been thrown away between the advertising and newspapers. Very sad.
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Response from Petit-Fernand
We are sorry for this problem. Please contact our customer service with more details !
P
Rating: 5 out of 5
Very good and very fast
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A
Rating: 5 out of 5
Very fast shipping and the design was just like what you saw on the page, bright colors!
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Response from Petit-Fernand
Thank you very much for your message Ana :)
S
Rating: 5 out of 5
Super cute labels that stick to all materials tested so far. I particularly like the fact that I can customize the labels.
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Response from Petit-Fernand
Thank you for shopping with us!
A
Rating: 5 out of 5
7th order and as satisfied as ever! Thank you :)
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C
Rating: 5 out of 5
Very easy to use, fast delivery, good quality product.
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A
Rating: 5 out of 5
I bought a package to mark boots and other things. The stickers look great in terms of color and design and the adhesive strength is excellent.
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Response from Petit-Fernand
Thank you for your review, Andrea!