The online store Petit-Fernand excels in product quality, with customers frequently highlighting the durability and effectiveness of the labels, which remain intact even after multiple washes. The water bottles and containers are also noted for their appealing designs and high quality, making them popular gift choices. Delivery is consistently praised for its speed, with many reviews mentioning that orders arrive quickly and in perfect condition.
Big disappointment! I was delivered too late. 15 days. My son had already returned from his discovery class when I received the labels. I was advised to use your site because I was told that they were delivered within 3 days. Unfortunately, this was not the case for me.
Translated reviews
Response from Petit-Fernand
Hello Sophie, We apologize for the delay in your order. We have just sent you an email. Have a nice day!
N
Nerea
Rating: 5 out of 5
The labels are very nice and arrive quickly, very cool models.
Translated reviews
Response from Petit-Fernand
Thank you very much Nerea :)
M
Mathilde MALAPERT
Rating: 4 out of 5
Thank you for all you have done. I received my order this time and just in time. You are very commercial and above all you know how to meet our needs just in time for his excursion on Monday. I wish you all the best for the future. Thank you. Sincerely Mathilde
Translated reviews
Response from Petit-Fernand
At the top! Thank you for your loyalty Mathilde :) A beautiful day
M
Mme DECLÈVES Sigrid
Rating: 5 out of 5
The site is very easy to use, with a wide choice of customization options. The prices are very fair and the quality is really top-notch, with no defects and solid materials! Shipping was fast and everything was very well packaged in a pretty 0-waste box. I would recommend 100%.
Translated reviews
H
Hedwige François
Rating: 5 out of 5
Good product, holds well. Never any shipping problems. No complaints. I love it, with all the backgrounds and designs, there's so much to choose from.
Translated reviews
M
Michela D.
Rating: 5 out of 5
Great products. Top gifts !
Translated reviews
Response from Petit-Fernand
We thank you for your review. Have a great day and see you soon on Petit-Fernand! ?
P
Paola S.
Rating: 5 out of 5
Fast shipping and the labels will say so much even in the dryer. So satisfied that I will order more and have recommended them to other moms
Translated reviews
L
Luciana G.
Rating: 5 out of 5
Excellent quality as always
Response from Petit-Fernand
Many thanks for your review, Luciana!!!
L
Ludivine Prieux
Rating: 2 out of 5
Labels don't fit?
Translated reviews
Response from Petit-Fernand
Hello Ludivine, Sorry again that the labels don't fit. Thank you for your time on the phone. I can confirm that they will be resent again. Have a nice day!
C
cocco
Rating: 1 out of 5
Never received the labels
Translated reviews
Response from Petit-Fernand
Hello Olympe, Thank you for your message. We have sent you an email to help you. Have a nice day!
G
Gemma L.
Rating: 1 out of 5
Customer service was the worst I have experienced. I placed my order from an advert they put up on Instagram, assuming it would take me to the advertised product. This was not what it did and I ended up purchasing the wrong item due to false advertisement. I explained my situation to them in an email and asked if I re buy was there any chance I could have a free shipping code due to the misleading advertisement and they simply couldn't care less as they had their money already. If it wasn't for the false advertisement links I wouldn't have been in that position. Rude, rude rude.
Response from Petit-Fernand
Hi Gemma! As we mentioned in the emails ,we can not provide with the discount code upon request or to change the type of the labels after the shipping of the products. We wishing a good day.
C
Cliente du quatorze mai
Rating: 4 out of 5
Top product, I liked the fact that I could personalize the labels. I'm not giving it 5 stars because of the long delivery time (order placed on 05/05 and received on 14/05), so you have to plan to order well in advance for the event in question, and customer service never answers (voicemail unable to receive messages).
Translated reviews
M
Marina Giardina
Rating: 5 out of 5
Very happy with my order! ( snack box and gourd ) very good quality and well thought out and above all top personalization! Next order will be for labels for the nursery?
Translated reviews
M
Mia
Rating: 4 out of 5
Delivery much longer than announced, but very good products.
Translated reviews
A
Aurélie
Rating: 5 out of 5
Very practical and easy to use. 100% recommended
Translated reviews
T
Tatiana Betancor
Rating: 5 out of 5
I have already ordered several times. Excellent service and quite fast. Good quality labels
Translated reviews
Response from Petit-Fernand
Thank you very much for your trust Tatiana :)
L
Lulu
Rating: 1 out of 5
I don't normally leave bad reviews but this company should be avoided at any cost! Their products are very expensive and bad quality. I bought two bottles which cost nearly £40 and the flask stopped working after a few uses. Also bought the iron labels and what horrible quality. They are all peeling off after first wash.
Response from Petit-Fernand
Hi Lulu, we are sorry to hear about this. Can you please contact our customer service with more details so we can find a suitable solution for you?
V
Viktoriya V.
Rating: 1 out of 5
Unfortunately, I still haven't received the missing stickers (paid for long ago). After I complained about it, I received a very friendly email saying that the stickers would be sent immediately. Unfortunately it has not happened.
Translated reviews
Response from Petit-Fernand
Hello Viktoriya, we are very sorry about the delivery problem! We will resend you the order on May 27th and hope it will arrive soon. Please, contact us again if you have any further questions.
C
Ce
Rating: 1 out of 5
Very disappointed. Purchase for clothes that I will not renew. Labels all unstuck on 1st day !!!!!
Translated reviews
Response from Petit-Fernand
Hello Elodie, We have just contacted you by email to help you with the labels in question. Have a nice day!
A
Anne-Sophie PAPUT
Rating: 5 out of 5
Fast shipping, quality products ????
Translated reviews
Response from Petit-Fernand
Top notch! Thanks Anne-Sophie :)
B
Barbara Fuhrmann
Rating: 5 out of 5
Perfect quality label quick order
Translated reviews
C
Coralie Lemaitre
Rating: 5 out of 5
Hello, following an initial problem of not receiving my order, you were super responsive and I received the order well redone. Thank you Mrs Lemaître Coralie.
Translated reviews
Response from Petit-Fernand
Great! Thanks for sharing your opinion with us!
R
Raffaele D.
Rating: 5 out of 5
Great labels. Very useful and cute x mark items, clothes and shoes. I have been buying them since my son was born ( 9 years old!!) and have always been great! They stand the test of time and washing even the dryer! Lately I have only had a bit of a delay in delivery, but all solved great thanks to attentive and effective customer service. I recommend the purchase.
Translated reviews
Response from Petit-Fernand
We are glad you are satisfied with your experience. We thank you and wish you a good day! ?
D
Diane H.
Rating: 5 out of 5
I always adore my products from Petit-Fernand. I love the designs; how easy it is to order and choose the various designs; the speed of delivery; and the way they arrive packaged together to keep them neatly in my drawer and with free stickers for the kids.
Response from Petit-Fernand
Hi Diane. Many thanks for the lovely review! We are glad that you like all the parts of our products!
Y
Yasmin ABDEL NABEY- EL SABAGH
Rating: 5 out of 5
I received my labels on time! They are beautiful!
Translated reviews
I
Invité
Rating: 5 out of 5
Uncomplicated and competent employees. Top quality. Everything perfect ????????
Translated reviews
Response from Petit-Fernand
Many thanks for the 5 stars !!!
B
BG
Rating: 5 out of 5
Fast delivery, excellent quality.
Translated reviews
Response from Petit-Fernand
We thank you !
M
Manuel Pertiñez Martinez
Rating: 4 out of 5
The product is good but the delivery time is too long.
Translated reviews
D
DF
Rating: 5 out of 5
First and last name labels purchased for kindergarten garments. Very organized site, extensive customization of graphics, size and quantity of labels, order finalization intuitive and very fast. Great prices. Fast shipping, really aesthetically pleasing product, very neat, even attached a small free gift. I also confirm the quality of the labels, which to date (almost 2 months) have withstood washers and dryers.
Translated reviews
A
Angélique m.t
Rating: 5 out of 5
Quality label, I have ordered twice and will order again. Very fast shipping.
Translated reviews
K
Kelly S.
Rating: 5 out of 5
Brilliant fun stickers, these hold well on clothes wash after wash. Very happy and will buy again
Response from Petit-Fernand
Thank you for the review, Kelly.
J
Jennie
Rating: 5 out of 5
Fantastic company. Ordered labels and received 3 days later. Extremely efficient, no problems and quality great. Thank you so much. Jennie ??
Response from Petit-Fernand
We are glad to hear about your positive experience, Jennie! Thank you for been our customer!
C
Claudett W.
Rating: 5 out of 5
We have recently ordered the first time the name stickers are in high quality hold very well I am very satisfied and also look very nice.
Translated reviews
Response from Petit-Fernand
Thank you for your review, Claudett!
W
Winry
Rating: 5 out of 5
Very good value for money
Translated reviews
M
Marina
Rating: 5 out of 5
Everything top!!!??
Translated reviews
Response from Petit-Fernand
Thank you Marina!!!
A
ALINA W.
Rating: 5 out of 5
Love the kids new labels. lovely range of colours and choices.
Response from Petit-Fernand
Many thanks for your review, Alina!!!
R
Rosie W.
Rating: 5 out of 5
Really easy to order on the website. Product came really quickly and were amazing. So easy to use and my little one loves the cute designs
Response from Petit-Fernand
We are very glad to hear that you liked our products, Rosie!
P
Poignant Sandrine
Rating: 2 out of 5
Very disappointed with the service! I order every year, and this year it was anarchy in sending my order I was soon told that my bank account was not funded when it was not at all! What's more, I had a promotional code that wasn't taken into account, as I had to repeat my code 4 times and validate it 4 times! As a result, the parcel was delayed! In short, I wonder if in September I wouldn't order from another site! I have to say that the quality of the labels is unchanged, they're as beautiful, high quality and resistant as ever!
Translated reviews
Response from Petit-Fernand
Hi Sandrine, Sorry to hear about your latest buying experience . We have just contacted you by email :) Have a nice day
A
Annick BELLEVILLE
Rating: 5 out of 5
Very satisfied with my order. Very nice and practical labels.
Translated reviews
Response from Petit-Fernand
Thank you very much for your feedback Annick :)
J
JR S.
Rating: 5 out of 5
Brilliant for school- used for a couple of years! Well worth their money!!
We use cookies for audience measurement and improving user experience.