Customer reviews of Petit-Fernand

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 53 232 published reviews

Summary of reviews

The store consistently delivers fast shipping and reliable fulfillment, with many reviews noting quick delivery times and packages arriving promptly. Product quality is a clear strength, with observers describing labels as durable, long-lasting through many washes, and designs that are attractive and match the order precisely. Customer service and ordering experience are praised for ease of use, accurate descriptions, and helpful after-sales support when needed. Repeated buyers highlight repeat orders over years, high satisfaction, and strong overall reliability.

Reviews 1, 2, 4 and 5 stars

Reset filters
M
Marianna
Rating: 4 out of 5
The labels did not arrive but I was quickly given a refund. I appreciate the fairness.
Translated reviews
Response from Petit-Fernand
Buongirno, Your support inspires us every day! We thank you for your kind words! ?? Cordially, Chiara, Petit-Fernand
N
NIRVANA
Rating: 5 out of 5
Customer service after the first order did not arrive. They were efficient and quick to send it back. The labels are very nice, I thank the customer service for promptness and professionalism.
Translated reviews
Response from Petit-Fernand
Good morning, we are so glad you enjoyed your purchase! Your satisfaction means a lot to us! ?? Regards, Chiara, Petit-Fernand
G
geneivève P.
Rating: 5 out of 5
Products received quickly and correspond to my order.
Translated reviews
Response from Petit-Fernand
Hello, thank you very much for your feedback. ?????? A lovely day to you, Elise, C-MonEtiquette
J
Justine L.
Rating: 5 out of 5
Labels as described. Fast shipping
Translated reviews
Response from Petit-Fernand
Hello, thank you very much for your feedback. ?? Have a nice day, Elise, C-MonEtiquette
M
María
Rating: 5 out of 5
Very good, the order did not arrive and they sent me the same one at no extra cost. Very good after sales service.
Translated reviews
D
DELEPAUL V.
Rating: 5 out of 5
Because I had made a mistake and it was corrected at no extra charge, also the product is even better in real life than on the screen, shipping is super fast!!!! I would recommend.
Translated reviews
Response from Petit-Fernand
Hello, thank you very much for your feedback. ?? Have a nice day, Elise, C-MonEtiquette
J
Julie
Rating: 1 out of 5
I ordered 3 gourds on December 20. It's January 03 and I still haven't received anything... So my Christmas presents have been missed. On your website you guarantee delivery in 2 to 4 days. That's a long way from the 15 days it took me...
Translated reviews
Response from Petit-Fernand
Hello, We apologize for the inconvenience. However, the postal service was very disrupted at the end of this busy year, with two public holidays. Nevertheless, your order had been returned to us by Chronopost, which is unfortunately out of our hands. What's more, according to your tracking number, your order was already delivered on January 03 to the relay point you selected. Have a nice day, Elise, C-MonEtiquette
J
Joanna, M.
Rating: 5 out of 5
A very good service and a pleasant site. I bought 3 toilet bags for my grandsons with the possibility of printing their first names on them. Everything was ordered and received within a week. I'm delighted with the products.
Translated reviews
Response from Petit-Fernand
Hello, Thank you very much for expressing your satisfaction with the service you received. Your comment is appreciated and heard by our entire team. We wish you an excellent day. ???? Elise, C-MonEtiquette
M
Mme M.
Rating: 5 out of 5
Perfect and very sympathetic also the color at the top
Translated reviews
Response from Petit-Fernand
Hello, Thank you for your message. We are delighted to read your opinion? Have a nice day, Camille C-MonEtiquette
J
Jill
Rating: 5 out of 5
The bottles are really good quality, the designs are nice and the colors very pretty. I ordered 4 personalized bottles and the kids are delighted!
Translated reviews
Response from Petit-Fernand
Hello, thank you for your comment, which makes us very happy. ???? Have a nice day, Elise, C-MonEtiquette
A
Anonym
Rating: 5 out of 5
Have been ordering stickers for my child for years. I am super satisfied with everything. Can only recommend 100%.
Translated reviews
Response from Petit-Fernand
Hello, Thank you very much for your positive review, we are very touched by it. ?????? Have a nice day, Elise, EsIstMeins
C
Caroline B.
Rating: 5 out of 5
The service is really impeccable! Quick response and solution!
Translated reviews
Response from Petit-Fernand
Hello, Thank you very much for expressing your satisfaction with the service you received. Your comment is appreciated and heard by our entire team. We wish you an excellent day. ???? Elise, C-MonEtiquette
S
Sarah K.
Rating: 5 out of 5
Fast delivery Items received as ordered
Translated reviews
Response from Petit-Fernand
Thank you for sharing your opinion! Your feedback is important to us? Have a nice day, Camille C-MonEtiquette
M
MARIE H.
Rating: 5 out of 5
I bought Mugs with my grandchildren's names for Christmas. I liked the choice of decorations, colors and fonts. Everything arrived very quickly and very well packaged.
Translated reviews
Response from Petit-Fernand
Hello, It's a pleasure to read your message. Thank you for choosing us. Beautiful day, Elise, C-MonEtiquette
K
Katharine T.
Rating: 1 out of 5
I ordered clothing stickers for my kid's uniform as they came up first on a Google search. They took ages to arrive from France (which I hadn't realised despite the company name) and were way too big to fit on his clothing labels. They have washed off after one wash. Absolutely useless and were expensive too.
Response from Petit-Fernand
Hello, Thank you for reaching out to us! We are really sorry to hear that. Order number was not provided when writing the feedback, please contact our customer service so that we can assist you as soon as possible! Best regards, Chiara Petit-Fernand ??
L
Laura M.
Rating: 5 out of 5
The labels are just incredible
Translated reviews
Response from Petit-Fernand
Thank you very much for your message. We are delighted that you like our products? Have a nice day, Camille C-MonEtiquette
C
Casey
Rating: 5 out of 5
Just had my delivery, they are beautiful and fast delivery considering I'm in the UK and it was shipped from overseas. I had an issue with my first order as it never arrived but that was due to royal mail. So I lost out on some money but I ordered it again with tracked shipping this time and it came! Thankyou so much??
Response from Petit-Fernand
Hello, Thank you so much for your kind words! We're glad you loved the stickers and that they arrived safely this time. ?? Chiara, Petit-Fernand
P
Palumbo D.
Rating: 1 out of 5
I placed the first order of labels and it never arrived,I wrote to get it back and again received nothing,a tease ,never again
Translated reviews
Response from Petit-Fernand
Dear Daniela, We apologize for the inconvenience you encountered. we are surprised to read your feedback as we have already sent you a free order. Also, we did not find any complaint on your behalf as a result of the free referral we made to you. Don't worry, our customer service team will contact you shortly to assist you in resolving this situation. Clare, Petit-Fernand ??
A
ANNA
Rating: 5 out of 5
When faced with the problem I reported, I found helpfulness and courtesy on your part. Thank you!
Translated reviews
Response from Petit-Fernand
Good morning, We are thrilled to hear that you had a great experience! Thank you for sharing your feedback! ?? Best regards, Chiara, Petit-Fernand
S
SYLVIE G.
Rating: 1 out of 5
I never received my order
Translated reviews
Response from Petit-Fernand
Hello, We are sorry to read your message. We hope, however, that the solutions we have proposed by e-mail will help you :) Have a nice day, Camille C-MonEtiquette
C
Cazenave
Rating: 4 out of 5
The gourd is beautiful and very practical! However, I'm a little disappointed by the color of the lid, which is more salmon pink than orange (as seen on the site).
Translated reviews
Response from Petit-Fernand
Thank you for sharing your opinion! Your feedback helps us to improve? Have a nice day, Camille C-MonEtiquette
S
SABRINA P.
Rating: 5 out of 5
Hello, I would like to sincerely thank the c-MonEtiquette team for their reliability, attentiveness and after-sales service following a postal delivery problem. Thank you very much and see you soon for new labels for the July colony.
Translated reviews
Response from Petit-Fernand
Hello, the entire C-MonEtiquette team thanks you for your message and your confidence? Have a nice day, Camille C-MonEtiquette
A
andreea B.
Rating: 5 out of 5
Excellent quality of products. Bright colors and a wide selection to customize items.
Translated reviews
Response from Petit-Fernand
Buongirno Andreea, we thank you for the feedback! We are here to keep surprising you! ?? Greetings, Chiara, Petit-Fernand
S
Sonsoles
Rating: 5 out of 5
Everything as always 10.
Translated reviews
S
Silvana M.
Rating: 5 out of 5
Look good, hold firmly and are clearly visible ?
Translated reviews
Response from Petit-Fernand
Hello, thank you very much for your comment. We are delighted to have you in our EsIstMeins family and look forward to your next order. ?? Have a nice day, Elise, EsIstMeins
A
Angelique
Rating: 5 out of 5
Very good, I've been ordering for years, the labels are wash-resistant, perfect!
Translated reviews
Response from Petit-Fernand
Hello, thank you for your loyalty? We hope to see you again for future orders Beautiful day, Camille C-MonEtiquette
C
Claude
Rating: 5 out of 5
Very good products seems resistant
Translated reviews
Response from Petit-Fernand
Hello, It's a pleasure to read your message! Thank you for your confidence? Have a nice day, Camille C-MonEtiquette
J
Jean R.
Rating: 5 out of 5
Perfect and very fast. Thanks ??
Translated reviews
Response from Petit-Fernand
Hello, Thank you for choosing us? It's a pleasure to read your message Beautiful day, Camille C-MonEtiquette
M
Maria M.
Rating: 1 out of 5
I never received the product.
Response from Petit-Fernand
Hello, We are very sorry for that?? The second shipment we made is on its way and will be delivered shortly. Kind regards, Chiara, Petit-Fernand ??
L
Lehn
Rating: 5 out of 5
Everything went great; goods are super and very nice and as previously described. I am very satisfied!
Translated reviews
Response from Petit-Fernand
Hello, Thank you very much for your great review, which makes us very happy. Your trust and loyalty are our greatest reward. ???? Have a nice day, Elise, EsIstMeins
C
Céline R.
Rating: 5 out of 5
As usual, the quality is impeccable and the delivery time top notch.
Translated reviews
Response from Petit-Fernand
Thank you for sharing your opinion! Your feedback is important to us? Have a nice day, Camille C-MonEtiquette
S
Sandra K.
Rating: 5 out of 5
Fast delivery. Cute visual. Just have to try it!
Translated reviews
Response from Petit-Fernand
Hello, Thank you for your message, we look forward to reading your feedback? Have a nice day, Camille C-MonEtiquette
B
Bourgatte
Rating: 4 out of 5
Product satisfaction... very nice.
Translated reviews
Response from Petit-Fernand
Hello, thank you very much for your feedback! It's a pleasure to see that you like our products? Have a nice day, Camille C-MonEtiquette
S
Stacy
Rating: 5 out of 5
Everything is perfect, fast shipping, and the products are always of the highest quality, both the labels and the isothermal bottles I ordered. I don't regret my purchase!
Translated reviews
Response from Petit-Fernand
Thank you for sharing your opinion! Your feedback is very important to us.... Have a nice day, Camille C-MonEtiquette
P
Priscillia S.
Rating: 4 out of 5
Always responsive and competent. Nice label and choice of personalization. Would recommend
Translated reviews
Response from Petit-Fernand
Hello, thank you for your loyalty? We hope to see you again for a future order? Have a nice day, Camille C-MonEtiquette
L
Lydia F.
Rating: 5 out of 5
The labels are as suggested and super pretty too Received quickly it's nikel ????
Translated reviews
Response from Petit-Fernand
Hello, Thank you very much for your message? Have a nice day, Camille C-MonEtiquette
M
Maud
Rating: 5 out of 5
Fast delivery - pretty patterns and colors
Translated reviews
Response from Petit-Fernand
Hello, We're delighted you like our products! Thank you for taking the time to leave us your opinion? Have a nice day, Camille C-MonEtiquette
Y
Yvonne E.
Rating: 5 out of 5
Very quick and competent response to concerns
Translated reviews
Response from Petit-Fernand
Hello, Thank you for taking the time to leave us a positive review. It means a lot to us. We hope to welcome you back to EsIstMeins soon. ???? Have a nice day, Elise, EsIstMeins
P
Patrycja K.
Rating: 5 out of 5
Best labels on the market
Translated reviews
Response from Petit-Fernand
Hello, thank you very much for your great review. See you next time. ?? Have a nice day, Elise, EsIstMeins
A
AURELIE D.
Rating: 5 out of 5
The service is as fast as ever and the work is meticulous.
Translated reviews
Response from Petit-Fernand
Hello, It's a pleasure to count you among our loyal customers! Thank you for your confidence? Have a nice day, Camille C-MonEtiquette