Customer reviews of Petit-Fernand

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 53 262 published reviews

Summary of reviews

The store consistently delivers fast shipping and reliable fulfillment, with many reviews noting quick delivery times and packages arriving promptly. Product quality is a clear strength, with observers describing labels as durable, long-lasting through many washes, and designs that are attractive and match the order precisely. Customer service and ordering experience are praised for ease of use, accurate descriptions, and helpful after-sales support when needed. Repeated buyers highlight repeat orders over years, high satisfaction, and strong overall reliability.

Reviews 1, 2, 4 and 5 stars

Reset filters
I
Invité
Rating: 5 out of 5
There was a problem with an order that they solved very quickly and at no additional cost. I have been buying your products for some time now and I am very happy with them.
Translated reviews
J
Jean L.
Rating: 5 out of 5
Order processed quickly. Colors exactly as shown on the website. Very serious French company.
Translated reviews
Response from Petit-Fernand
Hello, Thank you very much for choosing us for your order. We are very happy to have been able to offer you an optimal customer experience. ?? Have a nice day, Elise, C-MonEtiquette
G
Gwenick D.
Rating: 5 out of 5
3rd order and as happy as ever. Fast shipping and the products are charming.
Translated reviews
Response from Petit-Fernand
Hello, Thank you so much for your positive feedback. Your trust is the greatest gift you can give us. ???? Beautiful day to you, Elise, C-MonEtiquette
L
Lamperti
Rating: 4 out of 5
easy, fast, functional and beautiful!
Translated reviews
L
Lucie B.
Rating: 1 out of 5
The labels are nice and the shipment was fast. However, half of the glued labels came off in the first wash.
Translated reviews
Response from Petit-Fernand
Hello, Thank you for your feedback and your complaint email. We are very sorry to hear about this inconvenience concerning your order. We sent you a reply this morning to propose a solution. Have a nice day, Elise, C-MonEtiquette
C
chantepie
Rating: 4 out of 5
Super easy to use
Translated reviews
Response from Petit-Fernand
Hello, Thank you very much for ordering from us. We are delighted to see that you like your order. Good day, Elise, C-MonEtiquette
H
Heather M.
Rating: 5 out of 5
Brill thank you!
D
Denise
Rating: 5 out of 5
Impeccable service, I had called about a delivery problem, they rescheduled my order again
Translated reviews
S
Sofiya G.
Rating: 5 out of 5
Amazing website and labels for my daughter!
H
Hannah
Rating: 4 out of 5
Labels are lovely and would re-order if there was a different dispatch method - shipping took way too long
T
Tracy T.
Rating: 4 out of 5
Easy to order. Order matched to request quick delivery
N
NAtalie
Rating: 4 out of 5
Excellent as always, just postage takes a while. Would prefer to have quicker delivery service
C
Cal
Rating: 5 out of 5
Amazing products for the price!
C
customer
Rating: 5 out of 5
The best experience with clothing label Very good quality.
A
ARIANNA G.
Rating: 5 out of 5
I ordered the labels for the clothes of my daughter who started the nursery. In addition to the excellent workmanship of the prints, I must remark on the quick delivery. I will definitely buy more material
Translated reviews
N
Nachos
Rating: 1 out of 5
My first order was exchanged for another, I had to pay extra to receive the package after 10 days (having paid for a delivery enters 4gg) and the contents were not even mine. I was assured of re-sending my order but after another 15 days the package had not even left. I cancelled everything and asked for a refund.
Translated reviews
Response from Petit-Fernand
Good morning Nachos, We sincerely apologize for the inconvenience and order reversal you encountered. We understand how frustrating this situation can be and we are sorry, to remedy this we have sent you an order at our expense. Unfortunately, we did not have control over the shipment, but we did our best to resolve the problem. As you requested, we have proceeded with the refund. We will endeavor to ensure that similar problems will not occur in the future. Thank you for your patience and understanding. Clare, Petit-Fernand
M
MUSIQUE
Rating: 5 out of 5
Easy to make, perfect finish?
Translated reviews
Response from Petit-Fernand
Hello, Thank you very much for expressing your satisfaction with the service you received. Your comment is appreciated and heard by our entire team. We wish you an excellent day. ???? Elise, C-MonEtiquette
S
Shirley L.
Rating: 4 out of 5
The products seem to be of good quality and very beautiful. I will probably use this site again for labels for my son or another bag.
Translated reviews
Response from Petit-Fernand
Hello, Thank you very much for ordering from us. We are delighted to see that you like your order. Good day, Elise, C-MonEtiquette
M
Magdalena C.
Rating: 5 out of 5
Very good product and excellent customer service. I have been using this company for couple of years now.
N
Noemie M.
Rating: 5 out of 5
Effective product and fast delivery. It's my back-to-school essential
Translated reviews
Response from Petit-Fernand
Hello, Thank you so much for your positive feedback. Your trust is the greatest gift you can give us. ???? Beautiful day to you, Elise, C-MonEtiquette
D
Danielle D.
Rating: 5 out of 5
So easy to use and create and booklet is compact and stickers are great!
G
Greta
Rating: 5 out of 5
Fast delivery and good quality items
M
michaela D.
Rating: 5 out of 5
Perfect fit and fast delivery perfect
Translated reviews
Response from Petit-Fernand
Hello, thank you for taking the time to send us your opinion! ?? Have a nice day, Elise, C-MonEtiquette
C
Cliente
Rating: 5 out of 5
Simply fantastic! Durable and very beautiful labels
Translated reviews
F
frederique M.
Rating: 5 out of 5
fast delivery, good product, I recommend
Translated reviews
Response from Petit-Fernand
Hello, thank you for taking the time to send us your opinion! ?? Have a nice day, Elise, C-MonEtiquette
M
Maria
Rating: 5 out of 5
The delivery was fast, the labels looked great, the color and lettering I really liked and it sticks very well on the garment. I would order it again when I need it.
Translated reviews
G
Grepi B.
Rating: 1 out of 5
I ordered on September 12, the package never arrived. Meanwhile, I paid--what more can I say????
Translated reviews
Response from Petit-Fernand
Dear Besmira, Thank you for sharing your experience with us. We are sorry to learn that your package has not yet reached you. We could not find a message from you with a complaint, and we assure you that we would have done our best to help you sooner. We will make sure to contact you as soon as possible to understand the situation and find a solution to your problem. We thank you for your patience and apologize for the inconvenience. Clare, Petit-Fernand
A
alex B.
Rating: 5 out of 5
I recommend this site. Impeccable shipping, impeccable label, impeccable service.
Translated reviews
Response from Petit-Fernand
Hello, Thank you so much for your positive feedback. Your trust is the greatest gift you can give us. ???? Beautiful day to you, Elise, C-MonEtiquette
S
Suzanne S.
Rating: 1 out of 5
New customer (following a friend's recommendation): 1st order: well received and compliant, but payment by credit card debited twice, and customer service wants nothing to do with it, despite the supporting documents provided!
Translated reviews
Response from Petit-Fernand
Hello, Thank you for your feedback. According to exchanges with my colleague, no double payment has been found. The accounting department has indeed done some research, but to no avail. Please contact your bank. Have a nice day, Elise, C-MonEtiquette
G
Gragnano F.
Rating: 5 out of 5
The best ever!!!a safety!!!
Translated reviews
F
Floris N.
Rating: 5 out of 5
10! Beautiful
Translated reviews
C
Cécile A.
Rating: 5 out of 5
Fast delivery, delivered as ordered, good quality
Translated reviews
Response from Petit-Fernand
Hello, Thank you so much for taking the time to put some glitter in our eyes! ?? Beautiful day to you, Elise, C-MonEtiquette
M
Miquela
Rating: 5 out of 5
Very good customer service. The shipping company did not deliver the product and the same day I informed Petit Fernand they sent us another order. In the end I received both. The labels are very easy to stick and seem to be of good quality.
Translated reviews
G
Giulia C.
Rating: 5 out of 5
I have been ordering from Petit Fernard for years,very nice labels and very good quality. Very helpful customer service to solve any problem in a quick time. Super recommended.
Translated reviews
B
Bertolini
Rating: 5 out of 5
They are beautiful and personalized
Translated reviews
V
Valentina I.
Rating: 5 out of 5
You guys are great, excellent product, we only order with you!!!
Translated reviews
V
Valeria
Rating: 5 out of 5
Excellent!!! In implementation,shipping and completeness of service I have been using them for 4 years now and will continue to do so.
Translated reviews
S
stephanie P.
Rating: 5 out of 5
These clothing stickers are absolutely fantastic I have previously bought these clothing labels and never let me down they last the entire school year without coming off! I would 100% recommend this company!
J
Jade
Rating: 5 out of 5
Lovely strong stickers
I
Isabelle P.
Rating: 4 out of 5
Order lead time longer than expected.
Translated reviews
Response from Petit-Fernand
Hello, Thank you so much for ordering from us. We're delighted to have you as part of our C-MonEtiquette family!?? Have a nice day, Elise, C-MonEtiquette