The store consistently delivers fast shipping and reliable fulfillment, with many reviews noting quick delivery times and packages arriving promptly. Product quality is a clear strength, with observers describing labels as durable, long-lasting through many washes, and designs that are attractive and match the order precisely. Customer service and ordering experience are praised for ease of use, accurate descriptions, and helpful after-sales support when needed. Repeated buyers highlight repeat orders over years, high satisfaction, and strong overall reliability.
Hello, We are very sorry that you did not receive your order within the expected timeframe. We understand that this can be frustrating, and we would like to apologize for this incident. We have just contacted you privately to propose a solution that we hope will satisfy you.
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Cln hdjr
Rating: 5 out of 5
Delighted with the quality
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Perrine
Rating: 1 out of 5
I ordered a gourd with a straw, but unfortunately it doesn't fit at all. It's not suitable for children. The bottle is poorly designed because it has a small hole (to be able to suck in water) but even when closed, the water leaks if you turn it upside down. So imagine the gourd being handled by any child and ending up in a bag, business and bag soaked. I don't understand how we can design such an object, designed for children, but not adapted to them: my personalized gourd is unusable. I strongly advise against this product. Although it's solid and pretty.
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Response from Petit-Fernand
Hello, We find it abnormal that your gourd is leaking. We have contacted you to propose a solution and sincerely hope that it will meet your expectations. Please let us know if you have any further questions. We look forward to hearing from you. The C-MonEtiquette team
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Céline Bisschop
Rating: 5 out of 5
Order as described. The labels seem of good quality to see in time now.
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Carlotta
Rating: 5 out of 5
Excellent experience.
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Drissia
Rating: 5 out of 5
Fast delivery, quality labels, affordable prices. I've been ordering every year for 3 years, I recommend it.
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Bettina P.
Rating: 1 out of 5
With my first order, the size of the stickers kept changing during the ordering process and so I got stickers that were too big. That's why I paid even closer attention to this with my second order and it didn't happen. Nevertheless, I find the stickers too wide and long for pens, for example. I think you can easily rub them off or they take up a lot of the pen's surface area
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Response from Petit-Fernand
Hello, thank you for your review. Unfortunately, after checking your order confirmation, you actually ordered labels for single-line objects and not mini-labels. We are very sorry about that. Have a nice day, Elise, EsIstMeins
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Kara Schifano
Rating: 1 out of 5
Order not received
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Response from Petit-Fernand
Hello, We're sorry, your order has been returned to sender due to an addressing issue. We understand this can be frustrating and apologize for the inconvenience. We will resend your order as soon as possible so that you can receive it promptly. We will let you know as soon as your order has been shipped. The C-MonEtiquette team
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Oriane Zohoun
Rating: 5 out of 5
Intuitive site quick and easy to order.
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Customer
Rating: 5 out of 5
I live in the UK, and although the product comes from France, it's worth waiting the two weeks for delivery. The quality is excellent, the quantity is just right, and the price is better. The design was chosen by the children for this school year, and it arrives in a lovely catalogue with free graffiti-style stickers. I highly recommend it.
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Amand Glt
Rating: 5 out of 5
Ordered for every back-to-school season and always on top... Patterns, colors, there's something for everyone! I highly recommend
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bbruno
Rating: 5 out of 5
Fast processing and never had any problems with the labels or the stamp. Numerous combinations possible, so RAS.
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Rachel
Rating: 5 out of 5
Order placed quickly, received in 4 days. My daughter loved this glue that sticks easily to any surface.
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maria galitsyna
Rating: 5 out of 5
Perfect ?? a very good experience, I seek without hesitation, quality lenvoi fast and neat ??
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Justine Desnos
Rating: 5 out of 5
I was a little late ordering my son's labels, but the order was processed and sent very quickly, so everything was ready for back-to-school. Thank you very much. He's very happy with them.
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Fady ata
Rating: 1 out of 5
I think this is the 5th year I've ordered. But this year I came back from vacation just before the start of the school year and I took delivery in 24 hours for 9.50 euros. I received the order 10 days later. Even though the shipping costs were reimbursed. I'm not satisfied with the delivery time.
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Response from Petit-Fernand
Hello, We are very sorry that the delivery time was so long, especially with a Chronopost delivery. Although we choose this option to guarantee fast delivery times, it unfortunately happens that these are not respected, which is beyond our control. We apologize for this inconvenience and hope that this incident will not affect your confidence in us. Please do not hesitate to contact us should you have any questions or require assistance.
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Al
Rating: 5 out of 5
Top! 3 deliveries for 2 children. Fast delivery and quality of the labels is improving. No complaints. I'll be back next year.
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Caroline
Rating: 5 out of 5
Very satisfied with my purchases. The gourd with the straw allows the little ones to be completely autonomous and no leaks! The lunch box is super practical and the clip system for opening and closing is also easy for children to use. A must-have for kindergarten, with a lovely design to boot. Thanks a lot!
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Melissa Mols
Rating: 5 out of 5
I had to wait a long time to receive the labels. I ordered on August 26th and only received them on September 7th, but apart from this inconvenience I am satisfied with the labels.
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Amélie
Rating: 5 out of 5
I order labels for my school supplies every year, and I'm never disappointed. Fast delivery. I really recommend this brand!
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Stacy Bazaud
Rating: 5 out of 5
Very responsive customer complaints department. Very pleasant person, whether by e-mail or telephone.
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Mélanie Rigaux
Rating: 1 out of 5
No order tracking. Package does not arrive. Pouch folded and damaged on arrival. Relay point more than mediocre. 3 weeks waiting for labels !!!!
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Response from Petit-Fernand
Hello, We're sorry you didn't receive your initial order as planned. Following our exchange, we agreed together to return your order, and this was done promptly. We hope you will receive it correctly. Have a nice day,
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Rachel M.
Rating: 5 out of 5
Great stickers to use for school clothing! Beautiful range of designs and durable.
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Aurelie
Rating: 1 out of 5
Order placed on 27 August 2024 and still nothing! Too bad
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Response from Petit-Fernand
Hello, Thank you again for your patience and understanding. Following our telephone conversation, we are delighted that the delivery problem has been resolved. We hope that everything is now in order and that you are satisfied with the solution.
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Rocío Delgado Martínez
Rating: 5 out of 5
Great everything. Beautiful and excellent quality.
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Customer
Rating: 2 out of 5
The delivery was ok, didn't wait too long for a personalised item but when the item arrived it had a different name on it than what I ordered, my daughters name didn't arrive which is very disappointing as there was no time to have remade before she returned to school. I rang for a refund and received straight away so my stars are because of that
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