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A
Rating: 5 out of 5
Great service and excellent quality! I have been buying from Petit Fernand for years: a guarantee!
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Customer reviews of Petit-Fernand
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 58 009 published reviews
Summary of reviews
The store consistently delivers on reliability through durable, long-lasting labels that don’t fade or wash off, with many customers noting they hold well on clothing, pencils, and various school items. They praise fast, timely delivery and efficient service, with several reviews highlighting quick responses from customer support and smooth reorders. Product quality and customization are highlighted as strong points, with vivid designs, accurate representations on the site, and a wide range of design options that stay true over years of use. Customers also emphasize overall satisfaction and trust, returning for multiple orders and recommending the store to other parents.
Reviews 1, 2, 4 and 5 stars
Reset filtersV
Rating: 1 out of 5
Late shipping. Labels never received for back to school. Waste of time.
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Response from Petit-Fernand
Hello, We're very sorry for the inconvenience you've experienced with your order. Please note that we have already refunded your purchase in full on 06/09, as indicated in our previous exchanges. The C-MonEtiquette team
C
Rating: 1 out of 5
At first, I bought sticky clothing labels, but they couldn't withstand the dryer. So I opted for iron-on labels, washed at 40, tumble-dried and several labels have already popped off. The same goes for the shoes, the labels don't stand perspiration, a few years ago a transparent label protected the whole thing, unfortunately this label has disappeared and the labels haven't lasted a week.
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Response from Petit-Fernand
Hello, We find it unusual that you have experienced a quality problem with your order. We understand your frustration and would like to resolve this issue as soon as possible. We will contact you directly to discuss the situation and find a solution tailored to your needs. The C-MonEtiquette team
N
Rating: 5 out of 5
Fast, professional label quality
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S
Rating: 5 out of 5
Apart from the delay in shipping, I am very satisfied with my order.
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F
Rating: 5 out of 5
This is the 3rd year I've ordered my son's labels for school. I recommend them and they stick really well?
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C
Rating: 5 out of 5
Beautiful labels, which fit very well. Received in a few days.
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W
Rating: 5 out of 5
Frankly very practical the labels are very beautiful and robust the delivery was hyper fast no bad publicity I am delighted to have trusted my label ????????
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E
Rating: 5 out of 5
Very happy with.my purchase of labels for my children, they hold up superbly.
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C
Rating: 5 out of 5
Very good value for money.
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D
Rating: 5 out of 5
Great product.
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A
Rating: 5 out of 5
I have ordered several types of products from the store. The kits are just beautiful, big enough to hold all the materials requested. The labels are beautiful. We'll have to see if they last.
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M
Rating: 5 out of 5
Jen orders every year. It's perfect.
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M
Rating: 5 out of 5
Great product. Quickly delivered. Holding up well so far. Would absolutely use again.
C
Rating: 5 out of 5
Fast handling and shipment too I am satisfied.
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C
Rating: 4 out of 5
Products conform to the Visual and quality great even after several machine washes and price not excessive Large choice of pattern and color
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V
Rating: 5 out of 5
Everything is perfect. The water bottle is great. The bag for clothes too! And the stickers as always.
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L
Rating: 1 out of 5
Two orders zero receipts I'm still waiting
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Response from Petit-Fernand
Hello, We have contacted you privately, because it is indeed abnormal that you have not received your order within the expected time. Please be assured that we are doing our utmost to resolve this problem as quickly as possible and to provide you with a solution. We remain at your disposal for any further assistance, and hope that you will receive your products as soon as possible. Sincerely, The C-MonEtiquette team
N
Rating: 4 out of 5
Very satisfied
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B
Rating: 1 out of 5
Order not received ...? Twice !!!!!
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Response from Petit-Fernand
Hello, Your order has been resent due to the non-receipt of the initial shipment. We hope you have received it correctly this time and that you like the products. The C-MonEtiquette team
J
Rating: 5 out of 5
My second order on the site. I'm delighted. The labels hold up perfectly over time and the designs are too pretty. I love it ;)
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C
Rating: 5 out of 5
Stunning product! This is the second time I've ordered some sticky labels, they are as durable and sticky as the first time. My daughters loved customising their new labels and even happier to stick them on their school clothes. It was easy to order and arrived well on time.
V
Rating: 5 out of 5
The order arrived as expected and the labels are great.
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A
Rating: 5 out of 5
Unfortunately, my parcel arrived damaged and incomplete. Customer service was very responsive and quickly returned my order. Thank you very much.
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E
Rating: 5 out of 5
Really nice and fast delivery. I ordered several kinds of labels and they are all good, easy to use and too cute.
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B
Rating: 4 out of 5
Very good products but long delivery
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L
Rating: 5 out of 5
Perfect! ?????
E
Rating: 5 out of 5
Top company, great product quality. I recommend
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S
Rating: 4 out of 5
Very good product
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B
Rating: 2 out of 5
Fantastic quality, however they come off in the washer which I'm a little disheartened about due to them been for school uniform.
L
Rating: 5 out of 5
Brilliant labels , good quality and great colours
A
Rating: 5 out of 5
Perfect nothing to say
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C
Rating: 5 out of 5
Very pretty labels. I received them quickly. Very satisfied
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C
Rating: 5 out of 5
The labels are as sturdy and cool as ever!
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V
Rating: 4 out of 5
Complies with my order.
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V
Rating: 1 out of 5
I paid a supplement chronopost to receive my labels within 24 hours. I received my order 7 days later! A HONEST!!!
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L
Rating: 5 out of 5
Great customer service. I didn't receive the labels I originally ordered which appeared to be a postal issue as opposed to the supplier's fault. I contacted customer service, received a very quick response & was sent new labels very promptly. Thanks so much, great product I've been using the company for years.
M
Rating: 5 out of 5
This is the second time I've ordered. And nothing to say. The labels are solid and the last ones don't need the ferb
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S
Rating: 5 out of 5
2nd time ordering. First name tags lasted ages, even after being removed from some items and replaced on others. Now reordered for secondary school ????
J
Rating: 5 out of 5
Very satisfied
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Response from Petit-Fernand
Hello, Thank you very much for taking the time to leave us a positive review. This touches us deeply. ??? Have a nice day, Elise, EsIstMeins