Customer reviews of Petit-Fernand

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 53 280 published reviews

Summary of reviews

The store consistently delivers fast shipping and reliable fulfillment, with many reviews noting quick delivery times and packages arriving promptly. Product quality is a clear strength, with observers describing labels as durable, long-lasting through many washes, and designs that are attractive and match the order precisely. Customer service and ordering experience are praised for ease of use, accurate descriptions, and helpful after-sales support when needed. Repeated buyers highlight repeat orders over years, high satisfaction, and strong overall reliability.

Reviews 1, 2, 4 and 5 stars

Reset filters
B
Beatrice
Rating: 5 out of 5
I have been ordering labels for items for years.They are beautiful, durable,easy to use. This year I also ordered labels for clothes and shoes....formidable!
Translated reviews
Response from Petit-Fernand
Good morning Beatrice, We thank you for your confidence. It makes us happy to know that you are satisfied with the product. See you soon for a new purchase :) Chiara Petit-Fernand
L
Laura
Rating: 5 out of 5
Easy to purchase and wide choice in label pattern ! Good hold on clothes and shoes !
Translated reviews
Response from Petit-Fernand
Good morning Laura ?? Thank you for sharing your experience, your opinion is important to us! We are glad that the product met your expectations. Good day, Chiara Petit-Fernand
F
Francesca F.
Rating: 5 out of 5
quick and fast service
Translated reviews
Response from Petit-Fernand
Good morning Francesca, We are glad that the service was quick and fast. Thank you for your trust! ?? Have a great day, Chiara Petit-Fenand
A
Anna
Rating: 4 out of 5
There was a misunderstanding with the shipping but everything was resolved. The labels are very good and very beautiful . You have to reserve them in time because it takes ten days as it is indicated for them to arrive.
Translated reviews
Response from Petit-Fernand
Good morning Anna, We thank you for your positive comment. We are happy that you are satisfied and that everything was resolved quickly. Good day, Chiara Petit-Fernand
S
Sophie
Rating: 5 out of 5
It's nice to be able to personalize the labels and the shipping is super fast.
Translated reviews
Response from Petit-Fernand
Hello, Thank you for your message :) Have a nice day, Camille C-MonEtiquette
E
Elena Segundo
Rating: 1 out of 5
I never received the order so I thought it was a scam.
Translated reviews
Response from Petit-Fernand
Hi Elena, We are sincerely sorry to hear that Correos has not delivered your order yet. I confirm that we will send it to you again. Good day, Camille Petit-Fernand
T
Teresa Pérez
Rating: 4 out of 5
I am always happy with the orders I place. The labels are very nice but the heat seal labels at least fall off in the wash.
Translated reviews
B
Bea
Rating: 5 out of 5
The product is of good quality. Very happy with my order
Translated reviews
Response from Petit-Fernand
Good morning, Thank you very much ! Good morning, Camille Petit-Fernand
M
Mammedo
Rating: 5 out of 5
Always on time and accurate ?
Translated reviews
Response from Petit-Fernand
Good morning Martina, We are glad that your experience with us is and continues to be positive! ?? See you soon, Chiara Petit-Fernand
I
Ignacia Gimenez Gimenez
Rating: 5 out of 5
We would recommend your product very highly
Translated reviews
Response from Petit-Fernand
Good morning, Thank you for your message. Good morning, Camille Petit-Fernand
B
BARBARA
Rating: 5 out of 5
Excellent products, good, sturdy and durable. Over time I have bought labels, snack holders, water bottles, tags to hang on backpacks, all great and durable. I recommend practically everything ?
Translated reviews
Response from Petit-Fernand
Good morning Barbara, Thank you for your positive comment. We are glad that you find our products great and that you are satisfied. To the next purchase ? Chiara Petit-Fernand
F
Francisca
Rating: 5 out of 5
Their costumer service is excellent. I emailed them and got a quick reply. The product is very good. I will buy from them again.
Response from Petit-Fernand
Hello, Thank you very much for your message :) Kind regards, Camille Petit-Fernand
S
Sara
Rating: 4 out of 5
They seem good to me...the 'only thing is that they took a while,...I was hoping they would arrive in a shorter time.
Translated reviews
Response from Petit-Fernand
Good morning Sara, We are glad that the product meets your expectations. We thank you for your trust! Have a good day ?? Chiara Petit-Fernand
A
Arantza Alvarez
Rating: 5 out of 5
The stickers are great and I ordered everything, plus it all comes in a neat little book....
Translated reviews
Response from Petit-Fernand
Hello, Thank you very much for your message :) Hello, Camille Petit-Fernand
F
Federica M.
Rating: 4 out of 5
They mis-shipped, I got another customer's order at home, but then they apologized and resent the correct order and also provided me with a discount code for a later order.
Translated reviews
Response from Petit-Fernand
Good morning Federica, Thank you for your positive comment and your trust. We are sorry for the mishap and we are glad we made it up to you! ?? Chiara Petit-Fernand
N
Nuria Ramírez Caro
Rating: 5 out of 5
Quality adhesives. Good quality-price ratio.
Translated reviews
Response from Petit-Fernand
Hello, Thank you very much ! Good morning, Camille Petit-Fernand
R
Regina M.
Rating: 5 out of 5
The shoe stickers last a very long time and don't come off. I am so glad that you can reorder the closures for the personalized lunch box.
Translated reviews
Response from Petit-Fernand
Thank you very much for your order and your very nice review, which is absolutely valuable to us! ?? Have a nice day, Elise, EsIstMeins
C
Chiara C.
Rating: 4 out of 5
Fast shipping and fabulous labels
Translated reviews
Response from Petit-Fernand
Good morning Chiara, Thank you for your positive comment. We are glad that you are satisfied with our product. Have a good day ?? Chiara Petit-Fernand
J
Julia Gallego
Rating: 5 out of 5
The first time I didn't receive it but they sent it back to my mother and everything was perfect, thanks.
Translated reviews
Response from Petit-Fernand
Hello, Thank you for sharing your experience :) Hello, Camille Petit-Fernand
L
Laura S.S.
Rating: 5 out of 5
In addition to the quality of the product, they solved an incident that occurred with the order immediately, resending a lost order shortly after contacting their customer service. I already have my order and, although it took a while because of the incident, I am very happy with it and, without a doubt, I will continue to recommend these products to my family and friends.
Translated reviews
Response from Petit-Fernand
Good morning, Thank you very much for your message and your confidence? Hello, Camille Petit-Fernand
A
Anonym
Rating: 5 out of 5
Everything is fine ????
Translated reviews
Response from Petit-Fernand
That's perfect, thank you for everything! Have a nice day, ? Elise, ItIsMine
J
Juan camilo Duran sopo
Rating: 5 out of 5
Very fast and beautiful
Translated reviews
Response from Petit-Fernand
Good morning, Thank you :) Good morning, Camille Petit-Fernand
M
Mylène Gamel
Rating: 5 out of 5
Great products
Translated reviews
M
Magdalena
Rating: 1 out of 5
Product arrived late, despite having paid for expedited shipping
Translated reviews
Response from Petit-Fernand
Good morning Magdalena, Despite the delivery, we hope that as far as our products are concerned, everything is to your liking. Hello, Camille Petit-Fernand
S
Sofia
Rating: 5 out of 5
I have been a customer for two years and have never been disappointed! The labels besides being graphically very beautiful are washing machine and dishwasher safe! Even the ones for school items are very durable! Very satisfied.
Translated reviews
Response from Petit-Fernand
Good morning Sofia, Thank you for sharing your experience. We are happy that you enjoyed our products. Thank you for your trust. I wish you a good day ?? Chiara Petit-Fernand
U
Utilisateur
Rating: 1 out of 5
Leaky water bottle and broken cap on second day
Translated reviews
Response from Petit-Fernand
Hello, We are very sorry to hear that your cap is defective. I can confirm that we will send it back to you as soon as possible. Have a nice day, Camille C-MonEtiquette
C
cristina Hernandez
Rating: 1 out of 5
Shipping was very slow. The quality of the product was not as expected with respect to the price One of the products came battered.
Translated reviews
Response from Petit-Fernand
Good morning Cristina, We sincerely regret that our products have not convinced you because quality is our priority. We have just contacted you to help you. Hello, Camille Petit-Fernand
B
BIRO K.
Rating: 5 out of 5
Super, I am very satisfied
Translated reviews
Response from Petit-Fernand
Thank you for your order and your review. See you soon for another order! ? Have a nice day, Elise, EsIstMeins
Y
Yari
Rating: 5 out of 5
I loved the bottle and the finishes it has, I hope it lasts a long time for my daughter.
Translated reviews
Response from Petit-Fernand
Good morning, Thank you very much for your message and your confidence. Good morning, Camille Petit-Fernand
C
Consumer
Rating: 1 out of 5
I ordered labels for both my children from this company, one set of the iron on ones and the other the sticker ones. Mine actually arrived after seeing so many comments that theirs didn't and there were no response from the company, so I was pleased! Here's where it became a waste of money…The sticker ones were practically pointless after a hour, peeling off bottles/clothing- may aswell used a sticker out of a sticker book! The iron on ones seemed very sturdy once applied so I was a bit more hopeful for them, unfortunately after 1 wash they are all falling off. Please save your money and don't use this company and fall for their colourful advertising with false positive reviews- they are also deleting all the negative reviews!
Response from Petit-Fernand
Hello, We are very sorry to hear that our products did not meet your expectations and that you have waited so long to receive them. The quality of our products is our priority and should not come off so easily. Please contact us by email at [email protected] with your order number so that we can help you as quickly as possible with this situation. We sincerely apologise for this situation. Kind regards, Camille Petit-Fernand
N
Novelyn
Rating: 5 out of 5
The customer service was very helpful and accommodating. My order did not arrive on time and they did not hesitate to send a new one asap. The product is of good quality as well. I was actually impressed as to how it looked like when it arrived, looked very professionally done.
Response from Petit-Fernand
Hello, Thank you so much for your message ! It's a pleasure to read it :) Have a lovely day, Camille Petit-Fernand
V
Viola S.
Rating: 5 out of 5
Really easy to choose products and the shipping is fast
Translated reviews
Response from Petit-Fernand
Good morning Viola, We are glad that your experience with Petit-Fernad was positive. Thank you for your feedback. Have a great day, Chiara Petit-Fernand
F
Federica D.
Rating: 5 out of 5
Fast& Gorgeous
Translated reviews
Response from Petit-Fernand
Good morning Federica, Thank you for sharing your opinion. We are glad you like our products! See you soon ?? Chiara Petit-Fernand
M
Mariangela S.
Rating: 1 out of 5
Slow shipping
Translated reviews
Response from Petit-Fernand
Good morning Mariangela, we are sorry you have experienced delays with your shipment. One of our operators will contact you later today to find a solution together. Good day, Chiara Petit-Fernand
D
Dana R.
Rating: 5 out of 5
Very good quality and great motifs
Translated reviews
Response from Petit-Fernand
We are delighted that you like the different motifs! See you soon for a new order! ? Have a nice day, Elise, EsIstMeins
I
Ilaria F.
Rating: 5 out of 5
Great material, super durable. Also attached a name label to the water bottle which is washed daily and has not come off.
Translated reviews
Response from Petit-Fernand
Good morning Ilaria, We are glad you enjoyed our labels and are satisfied with the material. I wish you a good day ? Chiara Petit-Fernand
A
Aurélie Guerguin
Rating: 5 out of 5
Very good product, it corresponds perfectly to the photo on the site.
Translated reviews
Y
Yolanda
Rating: 5 out of 5
Fast solution to a delivery-related problem
Translated reviews
Response from Petit-Fernand
Hello, Thank you for your comment :) Good morning, Camille Petit-Fernand
L
Linda Navarro Matamoros
Rating: 5 out of 5
Everything was perfect. The labels were lost but they sent them back to me.
Translated reviews
Response from Petit-Fernand
Good morning, Thank you very much for sharing your experience. Good morning, Camille Petit-Fernand
D
Damiana
Rating: 5 out of 5
Petit Fernand's stickers are a guarantee: fun and functional, easy to apply on all school supplies, thanks also to the different sizes. Super!
Translated reviews
Response from Petit-Fernand
Good morning Damiana, How nice to read that you are satisfied with our stickers? Thank you for sharing your experience and we hope to always live up to your expectations! Chiara Petit-Fernand