Customer reviews of Petit-Fernand

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 58 526 published reviews

Summary of reviews

The store consistently delivers practical, well-presented labels and water bottles with many customers noting the detailed presentation, appealing designs, and useful, cute features such as stickers included with orders. Delivery is repeatedly praised for speed and reliability, with orders arriving promptly and precision in shipping, while packaging and presentation are described as excellent. Customer service is highlighted for responsiveness and helpfulness, with smooth order creation, easy returns or reshipments when needed, and satisfaction carried across multiple years of use. Overall, customers emphasize dependable quality, variety of designs, and strong value for money, making it a trusted choice for clothes labels and related products.

Reviews 1, 2, 4 and 5 stars

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Nurcan I.
Rating: 1 out of 5
The processing time was 5 working days instead of 48 hours! Delivery time by post one week within Germany! After a long wait, the stickers were much smaller than pictured/imagined. Conclusion: better to print them out yourself at DM or rossmann
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Response from Petit-Fernand
Hello, we are sorry that it has taken longer than expected. ?? We have contacted you today to offer you a solution. Have a nice day, The EsIstMeins Team
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Rocio Molinero Escalona
Rating: 5 out of 5
Very friendly and fast service
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Response from Petit-Fernand
Hello Rocio, Thank you for sharing your experience? Hello, Camille Petit-Fernand
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Elo
Rating: 5 out of 5
Perfect everything nice. A little long delivery if you don't pay
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Katerina D.
Rating: 5 out of 5
Excellent product, packaged in a booklet. Recommended
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Blanca Rodríguez Rodríguez
Rating: 2 out of 5
Correction: I love labels, that's why I always order them on this website and I will continue to do so, unfortunately this time they have taken a long time, so long that I thought something had happened and that they were not going to arrive. In the end they arrived and, as always, very cool and of good quality.
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Response from Petit-Fernand
Good morning, We are sorry to hear that your order took so long to arrive. However, we are delighted to hear that you like our products. Good day, Camille Petit-Fernand
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Safiatou
Rating: 4 out of 5
The stickers are very nice
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Response from Petit-Fernand
Hello, Thank you very much for your message? Hello, Camille Petit-Fernand
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Patricia
Rating: 5 out of 5
The labels are very nice, my daughter loved them; I have not used them yet because they have just arrived, but they look very good quality. They have taken a little while to arrive, I chose the post office as the shipping method, I think they would not have taken so long if I chose another method. So, if you want them very fast do not choose the post office, for whatever reason some people get them fast and others do not. For my next order I already know. As for customer service they are also excellent, they answer right away and the treatment is very friendly. I hesitated, because they did not arrive quickly, but I was wrong. They are a reliable, safe and professional company!!!!
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Giorgia
Rating: 5 out of 5
I discovered their site by accident! Fast shipping and very nice packaging! I ordered thermoadhesive labels--they perfectly comply with what the site says! They also sent us a small gift
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Iryna K.
Rating: 2 out of 5
Delivery too long. I really thought about sending my order back because I had to buy other stickers for the start of school.
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Response from Petit-Fernand
Hello, We are sorry that the delivery took longer than expected. We have contacted you today to offer you a solution. Have a nice day, The EsIstMeins Team
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Manon Distave
Rating: 5 out of 5
Clear site, order processed quickly; quality labels.
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Assia
Rating: 5 out of 5
Top as usual
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Natalia H.
Rating: 5 out of 5
I'm so over the moon happy with this company. I ordered some stick on name tags for my kids and when they didn't arrive by the exact date the company was so fast to fix the problem and send me out all new tags with fast track recorded delivery. Thank you petit fernand
Response from Petit-Fernand
Hello, Thank you so much for your message. Kind regards, Camille Petit-Fernand
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Barbara
Rating: 5 out of 5
After an initial problem with postal services the order arrived I would say very satisfactory
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Laura
Rating: 4 out of 5
Beautiful labels...some after several washes come off!
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Kate
Rating: 5 out of 5
Very good . Fast top customization
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Foxy
Rating: 5 out of 5
Everything super
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Response from Petit-Fernand
Thank you for your order and your great review. ?? Have a nice day, Elise, EsIstMeins
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Amy
Rating: 5 out of 5
Great customer service & product (so cute!)
Response from Petit-Fernand
Hello, Thank you :) Have a nice day, Camille Petit-Fernand
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Elena Sandoica
Rating: 5 out of 5
Quick and clear.
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Mathieu Gilles
Rating: 5 out of 5
Beautiful quality! And easy to use?we're delighted!
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Sabrina D.
Rating: 4 out of 5
Service a little slow but by contacting customer service they reassured me that they would ship it as soon as possible. Response: I have already received it some time ago. Thank you very much
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Response from Petit-Fernand
Good morning Sabrina, thank you for your comment. We hope to receive your order as soon as possible. We remain diponibile for any clarification.
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Margaux Rmg
Rating: 5 out of 5
Super fast and easy to use
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Erica L.
Rating: 4 out of 5
Ordered September 12 I have not received anything yet. I REMEMBER THAT TALKING WITH ASSISTANCE THEY SENT ME BACK THE PRODUCTS I hope to receive them soon The girl was very kind Thank you very much!!!
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Response from Petit-Fernand
Good morning Erika, thank you for your comment. I wish you to receive your new order as soon as possible.
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Irene B.
Rating: 5 out of 5
Very professional and functional product and as per photos and description
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Response from Petit-Fernand
Dear Irene, Thank you very much for your comment. We are glad you are satisfied with the product and service. See you next time!
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Barbara D.
Rating: 5 out of 5
Excellent quality...
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Response from Petit-Fernand
Good morning Barbara, I am glad you appreciate the quality of our products. Your opinion matters a lot to us.
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Ilaria D.
Rating: 5 out of 5
Excellent quality, durable products
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Response from Petit-Fernand
Thank you very much for your comment, Ilaria. We are glad to know that our product meets your expectations.
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Desiree Sanz
Rating: 1 out of 5
I have not received my order and I ordered it more than 20 days ago.
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Response from Petit-Fernand
Good morning, We are sorry for this delivery anomaly. We will contact you today to help you as soon as possible. Good morning, Camille Petit-Fernand
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Alfonso P.
Rating: 4 out of 5
Delay in product delivery.
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Response from Petit-Fernand
Good morning Alfonso. We are sorry that you have experienced delays in delivery. We hope you are still satisfied with the quality of our products.
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Jessica Castillo Campos
Rating: 1 out of 5
25 days later I am still waiting for my order the first time I ordered everything fast and good but this time very bad.
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Response from Petit-Fernand
Good morning, We are sorry to hear that your order has not yet been delivered. The second shipment we have sent you is on its way to you and will arrive soon. Good morning, Camille Petit-Fernand
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Aa
Rating: 1 out of 5
The order was never delivered to me.
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Response from Petit-Fernand
Good morning Anna, we are sincerely sorry for this anomaly. One of our operators has contacted you to find a solution. We hope you will receive your order very soon. See you soon, Chiara Petit-Fernand
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Amalia
Rating: 2 out of 5
Significant delay and I paid for expedited shipping.
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Response from Petit-Fernand
Good morning, We sincerely regret that SEUR did not deliver your order within the indicated deadline. I confirm that we have refunded the 9,50 euros shipping costs. However, we hope that everything is to your liking as far as our products are concerned. Good day, Camille Petit-Fernand
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Maria M.
Rating: 5 out of 5
Punctual delivery and very durable labels
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Response from Petit-Fernand
Dear Mary Magdalene, Thank you for your positive comment. We are happy that you are satisfied with your experience with Petit-Fernand. See you next time for new purchases.
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Bt
Rating: 1 out of 5
This is the second time I have had an order not arrive on time.
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Response from Petit-Fernand
Good morning, We sincerely regret that the post office did not deliver your order within the indicated deadline. Good day, Camille Petit-Fernand
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Valeria C.
Rating: 5 out of 5
Repurchased labels for the second year in a row. Beautiful and useful. Professional and fast customer service
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Chiara M.
Rating: 5 out of 5
Beautiful stickers, beautifully printed.
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Forini F.
Rating: 5 out of 5
Very easy site to purchase and very fast in shipping. This is already the second time I have ordered and I am very satisfied! Recommended!
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Sofia E.
Rating: 5 out of 5
Really nice labels ??, well made , also very nice pattern , not the first time I buy from you , so I can say I'm very happy with the service , the only flaw is that this time it took a little while to arrive ,just the last day scheduled for delivery , otherwise everything ok .
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Kikka S.
Rating: 5 out of 5
Great product shipping arrived on time. I have been buying these stickers for several years and find them perfect for the work they are to do on both objects and fabrics.
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Claudia A.
Rating: 5 out of 5
Let's say that the product did not arrive to me. But there was maximum availability and effective communication to solve the problem. And in the end I got a refund.
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Anita
Rating: 5 out of 5
Beautiful labels!!! They arrive on an envelope inserted in a booklet with excellent explanations on how to attach them!Just as I wanted them! Easy to apply and very durable even with frequent use of the 'dryer! I will definitely be getting more!!! Thank you Petit -Fernand
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Adelina V.
Rating: 1 out of 5
I've placed an order more than a month ago and still didn't receive it.
Response from Petit-Fernand
Hello Adelina, we are sorry to hear you still haven't received your order. We couldn't see any previous request made to us via the contact form or by telephone, so we have now contacted you by email to offer solutions. We are looking forward to hearing from you. Jessica, Petit-Fernand