Customer reviews of Petit-Fernand

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 53 171 published reviews

Summary of reviews

The store consistently delivers fast shipping and reliable fulfillment, with many reviews noting quick delivery times and packages arriving promptly. Product quality is a clear strength, with observers describing labels as durable, long-lasting through many washes, and designs that are attractive and match the order precisely. Customer service and ordering experience are praised for ease of use, accurate descriptions, and helpful after-sales support when needed. Repeated buyers highlight repeat orders over years, high satisfaction, and strong overall reliability.

Reviews 1, 2, 4 and 5 stars

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Debbie
Rating: 5 out of 5
Brilliant labels, all of ours have stayed on even after they have been through the wash a million times!
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Melanie Coulette
Rating: 5 out of 5
Top products, very fast delivery
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Karin H.
Rating: 5 out of 5
#NOM?
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Response from Petit-Fernand
Thank you very much for your order and your great review. Have a nice day, ? Elise, EsIstMeins
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Sabrina Mouraud
Rating: 5 out of 5
I've ordered for the third time and I'm never disappointed! High-quality, practical labels and perfect personalization?
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Florence
Rating: 5 out of 5
Labels easily chosen on the website, and delivered perfectly on time to mark children's clothes! Simply tip-top
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Jennifer Hecquet
Rating: 5 out of 5
I am satisfied as I am every year and the after-sales service is really TOP.
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Suzy Boué
Rating: 5 out of 5
Quality products, fast delivery.
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KARMELE LOPEZ BUSTO
Rating: 5 out of 5
They last a long time and are very good value for money
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Nancy
Rating: 5 out of 5
Perfect as always The labels hold super well Top writing and design, I personally love?
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Madame Stéphanie Spadaro
Rating: 5 out of 5
Oh top like every year
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Laura
Rating: 5 out of 5
Nothing to say, always satisfied with their products. Impeccable quality and very short lead times. I recommend
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nathalie
Rating: 5 out of 5
Every year I order self-adhesive labels to put on school supplies. I'm delighted with them and the price is reasonable.
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emilie ta
Rating: 1 out of 5
Labels not received, but following my call I had the refund. however I had to manage to note the first name and surname of my son on all his belongings before his summer camp.
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Response from Petit-Fernand
Hello. We are very sorry about this delivery anomaly and we regret that we could not help you in any other way. Thank you for your understanding. Have a nice day? Luce C-MonEtiquette
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Pascaline Lebreton
Rating: 4 out of 5
Very good experience I recommend
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Moussaoui Sabrina
Rating: 5 out of 5
Received in my time very happy nikel it holds super well thank you I will recommend
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Caro
Rating: 5 out of 5
The stickers were delivered quickly and neatly. The quantity is very good and so is the adhesive strength.
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Response from Petit-Fernand
Thank you for shopping with us and for your great review, which we are very pleased about. Have a nice day, ? Elise, EsIstMeins
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Adélie Lecerf
Rating: 4 out of 5
Product under test Fast delivery Iron-on labels more resistant than self-adhesive ones
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Aneliese
Rating: 5 out of 5
Easy to use ordering system. I have used petit ferdenand a few times and the quality of their stickers are second to none. Can wash the garments numerous times and they don't come up off but easily removed in the same instance with no sticky residue or marking to the clothes themselves.
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Davy “.
Rating: 1 out of 5
Unfortunately, I can't share the experience of fast delivery that I had a day ago. I ordered on 02.08. and to date no order has arrived. What a pity.
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Response from Petit-Fernand
problem with the post has not arrived. Standard delivery can take up to 10 working days. If you ordered on August 2 and the labels were sent on August 4, delivery could still take place this week. We can give you more information if you contact our customer service and quote your order number. We are happy to help you!
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Mirella
Rating: 1 out of 5
I have not received my order and they send me a message that it has arrived and it should have arrived from the 26th to the 31st and nothing at all.
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Response from Petit-Fernand
Good morning, We are sorry for this delivery anomaly on the part of the Post Office. We will contact you this morning to help you. Hello, Camille Petit-Fernand
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KittenH
Rating: 5 out of 5
Exactly what I needed perfect and quick delivery
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Johanna F
Rating: 4 out of 5
I'm pleasantly surprised, it's really great.
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Charline
Rating: 5 out of 5
Fast delivery . Never disappointed . I have used the labels for many years .
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A.
Rating: 2 out of 5
UPDATE: 14.8.23 Customer service has contacted me. I have asked for my delivery to be sent to me by express, as I can't wait another 14 for an order. Unfortunately, my request could not be granted! I now have my money back. But I am disappointed. I would have preferred the goods as they are really great. A real shame! And of course it's very easy to blame everything on the German postal service. Perhaps the French postal service also makes mistakes ;-) It's impossible to trace where the error lies, as the parcel is sent without tracking. I ordered on 31.7. According to the system, my order should arrive on 5.8. However, it also said that it could take up to 10 working days. I wonder how that can be? So I haven't received an order to date and have already contacted customer service after the 10 working days have expired. I received a standardized email. I contacted customer service again today. I will definitely use a different provider next time! School has been in session for a week and the teacher is causing me stress. You really don't need something like that.
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Response from Petit-Fernand
We are very sorry to hear that the order has not arrived due to the problem with the post office. We can certainly offer you a new shipment at our expense or other solutions. We are here for you and would appreciate you contacting us to find a solution for you. Unfortunately, there is no information about your name or order number and we have not been able to reach you. Ana from It's mine
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Vanessa Tesche
Rating: 5 out of 5
I order every year, fast delivery in the mailbox, the labels hold super well ??
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K. K
Rating: 5 out of 5
I always order from this site. Perfect transaction and fast delivery. Nothing to report, I recommend it!
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Invité
Rating: 5 out of 5
Fast, high-quality service
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SABINE JONNEAUX
Rating: 5 out of 5
always impeccable, superb labels for my daughter's return to 6th grade, very happy, large choice
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Invité
Rating: 5 out of 5
I was pleased
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Chiara R.
Rating: 5 out of 5
I have been buying from them for about 4 years now and the quality is always very good. The only advice I can give is to change or add some graphics because for kindergarten children they are perfect but primary children start to have other demands and those patterns turn out to be "a little ds small". Otherwise,nothing to say. The prices are not low but the quality is very good and worth it all.
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Lila
Rating: 5 out of 5
It's very pretty, there are lots of possibilities and choices, color decorations and decors. It fits very well and delivery is fast.
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Adeline Dal zovo
Rating: 5 out of 5
My daughter is now 8 years old and since she started kindergarten we've been ordering here. Self-adhesive or iron-on labels, I'm delighted with the result. Holds up very well despite repeated washing.
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Jonathan C.
Rating: 2 out of 5
Delivery far too slow - not at all clear dispatch is outside of UK Actual stickers are good when they eventually arrive
Response from Petit-Fernand
Hello Jonathan, we are sorry to hear your delivery took a long time for your order! Your order was produced and dispatched within 48 hours and then, as stated on our website, delivery times can take between 3 to 10 business days. During that time we are completely dependant on Royal Mail ?? Kind regards, Jessica, Petit-Fernand
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Agathe GROSBOIS
Rating: 5 out of 5
Speed, variety of choice, fair price and a happy little girl on her first day of school.
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IMPACT NV DESIMIO
Rating: 1 out of 5
Nothing received more response g had to recommend elsewhere!
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Response from Petit-Fernand
Hello. We're very sorry that you still haven't received your order. I will contact you this morning to discuss what solutions I can offer you. We are always available to help you. Luce C-MonEtiquette
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Invité
Rating: 5 out of 5
Delighted with my purchase. Fast shipping? thanksii
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Stéphanie FAUVEL
Rating: 5 out of 5
No complaints . Second time I've ordered. Neat and arrive quickly. I recommend
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Nathalie VSF
Rating: 5 out of 5
Impeccable service. The labels are absolutely as ordered and quickly dispatched.
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Flora
Rating: 5 out of 5
3rd order for us! Fast shipping, very nice and high quality label!
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Amandine
Rating: 5 out of 5
name tags with a wide choice of images, logos and fonts. quick and easy to create. Fast, careful shipping
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