The store consistently delivers practical, well-presented labels and water bottles with many customers noting the detailed presentation, appealing designs, and useful, cute features such as stickers included with orders. Delivery is repeatedly praised for speed and reliability, with orders arriving promptly and precision in shipping, while packaging and presentation are described as excellent. Customer service is highlighted for responsiveness and helpfulness, with smooth order creation, easy returns or reshipments when needed, and satisfaction carried across multiple years of use. Overall, customers emphasize dependable quality, variety of designs, and strong value for money, making it a trusted choice for clothes labels and related products.
Impeccable service Pleasantly surprised Thank you, don't change a thing Khadija?
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Lisa D.
Rating: 1 out of 5
*Yes you since contacted me and now telling me I need to wait until the 25th there are still people writing on your Facebook Page this morning about orders not being received from ordering on the 2nd September. You are also still deleting peoples comments thank god I have my money back from Paypal it's the first and last time that I will ever be ordering from you. I receive things quicker from China its a joke* Never arrived and according to my tracking on my account it says delivered not sure how you would know that though when it isn't a tracked service contacted you with no reply thank god I paid on credit card as just got my money back really should avoid Facebook reviews are not good either and you have removed a lot of people's comments funny that!!!!!
Response from Petit-Fernand
Hello Lisa, We are sorry to hear you haven't received your order yet. It was shipped a few days ago as a standard delivery without tracking, as per selected by yourself at time of checkout, and is still in the process of being delivered. You contacted us on Facebook yesterday and we have replied to your request, as well as your PayPal complaint. Jessica, Petit-Fernand
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Vanessa Grégoire
Rating: 5 out of 5
top quality
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Susanna
Rating: 5 out of 5
Good quality products, I will buy again if I need
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Rachel Beyt
Rating: 5 out of 5
Second time I've ordered here, and once again nothing to complain about. Perfect, good quality.
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Corinne
Rating: 5 out of 5
Very accessible site. Wide choice of labels. Perfect rendering.
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Christine
Rating: 5 out of 5
Fast shipping
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Giovanna
Rating: 5 out of 5
This year, for the start of kindergarten, I ordered labels of all kinds and also two backpacks. I was very satisfied with everything.
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Mégane Tranchese
Rating: 5 out of 5
Super easy, super beautiful, super practical. I recommend it!
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Stefania
Rating: 5 out of 5
This is already the second year that I have had the labels printed for my daughters' kindergarten, they last the whole school year and are easy to apply, however, you have to consider that the order arrives in 10 days so you have to anticipate the time.
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Laure
Rating: 5 out of 5
Very easy to order via the website. It arrived quickly too. It was our first time and we are very happy with the result! I highly recommend it.
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Lourdes
Rating: 5 out of 5
Highly recommended, very nice labels. They did not arrive on the estimated date and were sent back to me.
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Marie-Charlotte Soudy
Rating: 5 out of 5
As I do every year, I order my labels for my daughters and I'm always so delighted and so are they because we can change the theme every year and they love it! This year we've added diaper bags to the order, and the quality is top-notch.
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Patrizia M.
Rating: 1 out of 5
I have been buying from Petit-Fernanda for eight years now but unfortunately I find that the quality is not what it used to be. The thermoadhesive labels come off easily and so do the object labels.
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Response from Petit-Fernand
Dear Patricia, It is not normal for labels to come off if the instructions were carried out correctly. We have contacted you so that we can help you. Good day Alessio, Petit-Fernand
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Mlle Martre Camille
Rating: 5 out of 5
Perfect and fast
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Charlene
Rating: 5 out of 5
Beautiful and good quality. I recommend it!
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Imane Ouakil
Rating: 5 out of 5
Top as usual! Thanks ??
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Ann G.
Rating: 5 out of 5
Great value Easy to use
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Alexandra Voisin
Rating: 5 out of 5
Super pretty
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Sonja J.
Rating: 1 out of 5
Quite terrible, as the stickers did not arrive in full.
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Response from Petit-Fernand
Hello, We are sorry to hear that you have not received your order in full. We have contacted you to offer you a solution. We look forward to hearing back from you. Have a nice day, Elise, EsIstMeins
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Cécile Magiera
Rating: 5 out of 5
Received within the time indicated
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Hayley M.
Rating: 1 out of 5
Product never arrived. Automated email on contacting saying if parcel not arrived chase the post office, however the confirmation email for order said the parcel was not tracked so Post Office cant do anything. Waiting for time lapse for dispute to be raised with bank.
Response from Petit-Fernand
Hello Hayley, We are sorry to hear your order has not reached you yet! We can see you contacted us yesterday and we have now replied to your email with a solution. For future reference, there is an option for tracked delivery on our website at time of checkout ?? Jessica, Petit-Fernand
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Sefkia Amzovic
Rating: 5 out of 5
Very good second order perfect thank you!
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Mélanie M.
Rating: 2 out of 5
I order regularly from this site and was very disappointed with my last order! - self-adhesive labels for clothes: in the end, they can't be stuck directly onto the fabric, but only onto a label, for example - "left-right" shoe labels ... I ordered 30, but ended up with 30 units and not 30 lots, given what I received ... and this wasn't explained when I added them to my basket and in the description, it says "sold in LOTS of 5", and they also sell simple shoe labels - I paid 2 extra for a tracked letter, which wasn't tracked because even today it's noted that my parcel will be picked up by the carrier even though I received it. But they reimbursed me for this.
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Response from Petit-Fernand
Hello, I'm sorry that your experience on our site was not optimal. The instructions for use for each type of label are noted right next to them. The left-right labels are sold in packs of 5, so taking 10 means receiving 1 pack of 5 pairs! Don't hesitate to contact us directly if you have any questions or doubts about what you'll receive when you place your order! We're here to help! Have a nice day? Luce C-MonEtiquette
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Sophie Haidon
Rating: 5 out of 5
Sticks well, very pretty labels, delighted with my purchase to notify my children's objects.
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Elodie
Rating: 5 out of 5
Very pleased with our order to label all our son's school supplies.
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Cordevant
Rating: 5 out of 5
Nice labels - fast delivery For the clothes labels, you'll have to check how they hold up in the wash!
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Mrs V.
Rating: 5 out of 5
Very happy, very good quality!
Response from Petit-Fernand
Thank you very much for choosing Petit Fernand.
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Mélanie
Rating: 5 out of 5
Compliant labels, excellent follow-up and delivery times. Exceptional experience for over 6 years.
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Federica B.
Rating: 5 out of 5
Great product!!! The quality is great: I already bought a lunch box five years ago and it is still perfect, now I wanted to get two more so I can carry more food. The cooler tablet is the best: everything stays cool for many hours.
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Elodie Mazure
Rating: 5 out of 5
Very good experience I recommend next year for my son
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Kerri C.
Rating: 5 out of 5
I wouldn't use any other labels! The customer service is amazing!
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Maria
Rating: 5 out of 5
The order arrived very quickly and the stickers are very easy to use and beautiful. We will repeat with a larger order.
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Response from Petit-Fernand
Good morning, Thank you for your confidence ! Good morning, Camille Petit-Fernand
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Invité
Rating: 4 out of 5
Shipped on time, even if it seems a bit long for something from the country next door. The whole thing was put in a simple envelope, it arrived all twisted and perforated. The labels themselves are perfect, I love the look, they're easy to use, and the format doesn't take up too much space for storage. The labels are sturdy, as usual, and once stuck it's impossible to remove them. They're really, really good!
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María González Ríos
Rating: 1 out of 5
Hello, I placed my order 3 weeks ago and it has never arrived.
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Response from Petit-Fernand
Good morning, We are sorry to hear that Correos has not delivered your order yet. We have just sent you an email to help you as soon as possible. Good morning, Camille Petit-Fernand
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Portales Cécile
Rating: 5 out of 5
Impeccable, like my previous orders !!! Thank you ??
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Luigi F.
Rating: 5 out of 5
The product I was looking for was to my liking thank you .
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Romane Guillon
Rating: 2 out of 5
Fast delivery. Well made website. But the sticky labels for clothes do not hold after the first wash. I'm over the quality
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Response from Petit-Fernand
Hello, I'm sorry that you're not entirely satisfied with our products. I've just sent you an e-mail so that we can better understand the situation and discuss it with you! We're here to help, Luce C-MonEtiquette
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Tamara
Rating: 1 out of 5
I have purchased several years and the stickers have always been great. This time I placed the order on September 2, and I still haven't received it, I haven't gotten a satisfactory response either, the 3-10 business day delivery deadline has been exceeded. And I have had to mark the school supplies differently because I still don't know anything about my order.
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Response from Petit-Fernand
Good morning, You can email us at [email protected] with your order number so that we can help you as soon as possible with this situation. Good morning, Camille Petit-Fernand
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Silvia C.
Rating: 1 out of 5
I have been ordering twice now and even though I asked for the order tracked, the ORDER DOES NOT REACH ME........... Too bad because the labels are cute, but I see myself forced to stop ordering from this site!!!
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Response from Petit-Fernand
Dear Silvia, We are sorry to hear about this non-delivery. Please be advised that we have already made the refund you requested. We remain at your disposal and wish you a good start to the week. Alessio, Petit-Fernand
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