The online store Petit-Fernand excels in product quality, with customers frequently highlighting the durability and effectiveness of the labels, which remain intact even after multiple washes. The water bottles and containers are also noted for their appealing designs and high quality, making them popular gift choices. Delivery is consistently praised for its speed, with many reviews mentioning that orders arrive quickly and in perfect condition.
Good quality label. However, there was a shipping error, I received the order from someone else. Customer service: Excellent! I received the correct order 3 days later. Thank you
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Invité ernoux
Rating: 1 out of 5
I still haven't received my order. And there is no parcel tracking.
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Response from Petit-Fernand
Hello Amandine, We are sorry to hear that you have not received your order. We have contacted you by email to propose solutions to your problem. Have a nice day, Cmonetiquette
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Magalie
Rating: 4 out of 5
Satisfied good product
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Alicia
Rating: 4 out of 5
The labels are great, I love the snack box, but the gourd is very hard to open for a 3 year old girl who is starting kindergarten. I had to order another one from another site to get her in because it was impossible to open it on its own.
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Beatrice
Rating: 4 out of 5
very cute and nice labels
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Nouvelle Cliente
Rating: 2 out of 5
Hello, I placed an order for stick-on clothing labels. I received them by mail without any problem, I have nothing to say about the design of the labels, and the result is very nice. However, the labels don't stick to the clothes. I did put them on the labels inside the clothes, but they wash off in the first wash (30°). I feel like I've thrown my money out the window. Why offer a product that doesn't serve its purpose? I strongly advise against this type of glue-on label.
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Response from Petit-Fernand
Hello, We are sorry to hear that your order does not give you complete satisfaction. I invite you to contact us by email so that we can find a solution to your problem. Have a nice day, CMonetiquette
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Cloe
Rating: 4 out of 5
Very good labels, the ones for items that are a bit large for a compass chisel and the like. Simple site and fast delivery
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Invité
Rating: 4 out of 5
Nice labels and good quality. A little downside this year, as the typography chosen in previous years was no longer present, I chose another, which turned out to be much less legible - a shame!
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Katia Brovka
Rating: 4 out of 5
The team listens and is very attentive with beautiful products.
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DEBORAH
Rating: 1 out of 5
We didn't receive the order 2 days before school started! I've written to you but haven't heard back! It's been almost 15 days. Usually no problem, but I just don't get it!
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Response from Petit-Fernand
Hello Déborah, We're sorry to hear that you still haven't received your order. Our customer service has contacted you by email in order to help you. Have a nice day, Cmonetiquette
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Vera Bajrami
Rating: 2 out of 5
I ordered the labels on August 18 with Express delivery 9.50 Delivery time: 24 hours) I never received them in 24 hours! I received them after only 5 days!
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Response from Petit-Fernand
Hello, We're sorry to hear that you didn't receive your order in time. Please contact our customer service so that we can reimburse you for the delivery costs. Have a nice day, Cmonetiquette
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Marie Clement
Rating: 4 out of 5
Fast delivery, I order every year and the quality is always there for a good price.
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cliente
Rating: 1 out of 5
Very disappointed! I thought I'd avoid the chore of making labels (paper and tape) as I do every year, so I ordered the "standard" labels. In the end, they didn't stick to the pencils and I had to tape them to make them stick - a waste of time and money - I won't be getting them back!
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Response from Petit-Fernand
Hello, We're sorry to hear that your order is not to your complete satisfaction. Please contact our customer service so that we can provide you with a suitable solution. Have a nice day, Cmonetiquette
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Anthony
Rating: 4 out of 5
Great labels ??? ?? Delivery ?? a little long.
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Invité
Rating: 4 out of 5
Fast delivery
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Lara
Rating: 4 out of 5
Delighted with my purchase. Just what I asked for.
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Invité
Rating: 1 out of 5
I still haven't received my order
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Response from Petit-Fernand
Hello, We're sorry to hear that you still haven't received your order. Our customer service has contacted you by email in order to find a solution to this problem as soon as possible. Have a nice day, Cmonetiquette
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Paula
Rating: 1 out of 5
The order took a very long time.
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Response from Petit-Fernand
Good morning Paula, We are sorry that the post office took so long to deliver. However, we hope you like our products. Good day, Camille Petit-Fernand
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Invité
Rating: 4 out of 5
This is my second order
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Invité
Rating: 1 out of 5
Misinformed the labels I ordered were supposed to be for school items I can't even put them on a pen too big
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Response from Petit-Fernand
Hello Adeline, We're sorry to hear that you're not entirely satisfied with your order. Our customer service has contacted you by email to help you find a solution. Have a nice day, CMonetiquette
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An Ln
Rating: 2 out of 5
The labels come off too easily, I'm disappointed with my purchase, I'm going to order elsewhere now.
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Response from Petit-Fernand
Hello, It's not normal for your labels to come off. Our customer service has contacted you by email in order to solve this problem as soon as possible. Have a nice day, CMonetiquette
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marie-isabelle GONZALEZ
Rating: 4 out of 5
Good product . A little expensive.
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Vb
Rating: 1 out of 5
There is no greaseproof paper in the label pack.
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Response from Petit-Fernand
Hello Victoria, I'm sorry to hear that you have received an incomplete order. Our customer service department has contacted you by email in order to send you back the missing part as soon as possible. Very nice day to you, CMonetiquette
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Violette Pineau
Rating: 4 out of 5
Received promptly. Quite satisfied, but the parchment paper for the iron-on labels is missing (should be supplied as explained in the booklet). We'll have to see how they hold up over time.
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Gamze Kurtulus
Rating: 1 out of 5
Labels received from another person. No commercial gesture and it was impossible for me to receive the new order on time. They claimed a postal error when in fact they had written my name and address on the envelope with the wrong labels inside... So it can't be a postal error.
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Response from Petit-Fernand
Hello, We are sorry to hear that our customer service did not meet your expectations. Our customer service has contacted you by email in order to find a solution that would suit you better. Have a nice day, CMonetiquette
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Elise Hoguet
Rating: 4 out of 5
Fast and effective, this is the 1st time I've ordered so I'll have to see how well it holds up in the wash!
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Invité
Rating: 4 out of 5
Fast arrival and beautiful labels
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Invité
Rating: 4 out of 5
The ease of ordering, the delivery time. But the prices are quite high, and the labels come in a small envelope. A bit more cardboard would not have been a luxury.
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María Alejandra Rodriguez Herrera
Rating: 4 out of 5
The labels are true to the picture 6 of good quality. Also, my daughter loved that different ones came. She loves the stickers.
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sara sabatasso
Rating: 4 out of 5
Super happy with the labels, which were beautiful, sturdy and delivered quickly. Less happy with the bottles, especially the caps (I ordered a second one, but it's still defective).
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Maria García Garcia
Rating: 1 out of 5
I never received my order, nor did you respond to the e-mails I sent asking for explanations.
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Response from Petit-Fernand
Hello, We have contacted you to help you as soon as possible. Hello, Camille Petit-Fernand
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alberto quero
Rating: 1 out of 5
I have not received the labels
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Response from Petit-Fernand
Good morning, We are sorry for this delay on the part of the Post Office. We will contact you today to help you. Hello, Camille Petit-Fernand
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CAMILLE
Rating: 4 out of 5
The labels stick well to clothes and objects. My only reservation is that the fonts should be easier for kindergartners to read. For my part, self-adhesive is better than iron-on.
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Invité
Rating: 4 out of 5
Good quality, nice stickers and fast delivery
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Jessica
Rating: 4 out of 5
Beautiful labels!!!
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Baus
Rating: 4 out of 5
I'm a little disappointed because I wanted to order stickers for the pencils and I received a larger format.
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Emilie Rocheteau
Rating: 4 out of 5
Quality products and fast delivery. The only downside is that the water bottle I bought for my son, who is starting kindergarten, is too difficult to open and close for a 3-year-old.
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Juliette Baracco
Rating: 1 out of 5
I ordered my daughter's labels 15 days ago! I still haven't received them! Of course, the sample has been taken, and I still don't have any labels! I'm very disappointed!
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Response from Petit-Fernand
Hello Juliette, I'm sorry to hear that you still haven't received your labels. Our team has just contacted you by email in order to bring you a solution as soon as possible. Have a nice day, CMonetiquette
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Doriane Le Moy
Rating: 4 out of 5
I am satisfied with my order and the speed of shipping.
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C.N
Rating: 4 out of 5
Good quality labels on time
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