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H
Rating: 4 out of 5
Very happy and nice drawings.
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Customer reviews of Petit-Fernand
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 52 940 published reviews
Summary of reviews
The online store Petit-Fernand excels in product quality, with customers frequently highlighting the durability and effectiveness of the labels, which remain intact even after multiple washes. The water bottles and containers are also noted for their appealing designs and high quality, making them popular gift choices. Delivery is consistently praised for its speed, with many reviews mentioning that orders arrive quickly and in perfect condition.
Reviews 1, 2 and 4 stars
Reset filtersG
Rating: 1 out of 5
I haven't received the right labels, I was told I would receive them before the start of the school year and I still haven't received them ????
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Response from Petit-Fernand
Hello Gaelle, Following our exchange, I can confirm that your order has been reshipped and will be delivered as soon as possible. Have a nice day, CMonetiquette
I
Rating: 1 out of 5
My order still hasn't arrived since August 15!
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Response from Petit-Fernand
Hello. We're very sorry that you still haven't received your order. I will contact you this morning to discuss what solutions I can offer. We are always available to help you. Luce C-MonEtiquette
I
Rating: 4 out of 5
I love the products but really disappointed not to have been able to use my 5 more in addition to a promo...
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M
Rating: 1 out of 5
I still haven't received my labels!
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Response from Petit-Fernand
Hello. We're very sorry that you still haven't received your order. I will contact you this morning to discuss what solutions I can offer. We are always available to help you. Luce C-MonEtiquette
I
Rating: 1 out of 5
I am not happy because I placed an order on August 5th and it did not arrive, they had to send me another one last week and it still has not arrived yet.
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Response from Petit-Fernand
Good morning, We are sorry for this situation. Your second shipment will arrive next week. Good morning, Camille Petit-Fernand
D
Rating: 1 out of 5
Shipped August 15 And still nothing received!!! School has started and still no sticker !!!
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Response from Petit-Fernand
Hello. We are very sorry that you have not yet received your order. I can confirm that your order will be returned to you as soon as possible. We remain available to help you. Luce C-MonEtiquette
S
Rating: 1 out of 5
I never received your parcel, your e-mail replies are automatic and do not answer my question.
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Response from Petit-Fernand
Hello. We're sorry that you still haven't received your order. Please check our most recent email to let us know your decision. We are always available to help you. Luce C-MonEtiquette
I
Rating: 4 out of 5
It took a short time to arrive and was exactly as I ordered it. I love it. I haven't had a chance to try it yet.
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I
Rating: 1 out of 5
I did not receive my order
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Response from Petit-Fernand
Hello. We're very sorry that you still haven't received your order. I will contact you this morning to discuss what solutions I can offer. We remain available to help you. Luce C-MonEtiquette
M
Rating: 2 out of 5
On August 12 I placed an order and I have not received anything yet, I have not been told anything, I don't know if the order will arrive or not.
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Response from Petit-Fernand
Good morning, We are sorry for this delay on the part of the Post Office. We will contact you today to help you. Hello, Camille Petit-Fernand
C
Rating: 1 out of 5
I did not receive my labels, I asked by mail if it was normal or not, I have no return....
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Response from Petit-Fernand
Hello. We're sorry you still haven't received your order. I see that we replied to your email a few days ago but I will contact you again this morning. We remain available to help you. Luce C-MonEtiquette
N
Rating: 2 out of 5
It took too long, almost a month. The information e-mails were automatic. They did not clarify in a personalized way
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Response from Petit-Fernand
Good morning, We are sorry that you only received our automated emails. We would have been happy to help you with this situation. We hope you still like our products. Hello, Camille Petit-Fernand
A
Rating: 4 out of 5
Product as ordered and very pretty. Sticks very well on clothes
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V
Rating: 4 out of 5
Satisfied with my order, the labels are nice. Fast delivery. Very responsive site: I received someone else's order instead of mine, which was returned to me very quickly following a simple e-mail explaining the situation.
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M
Rating: 4 out of 5
I love this site. Since baby my daughter has had labels from this lovely brand on her things. I've just placed another order for her entry into Maternelle. The only major drawback for me is that navigating the site can sometimes be a bit tricky.
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I
Rating: 1 out of 5
I never received my order.
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Response from Petit-Fernand
Hello. We are very sorry that you did not receive your order. I see from our email conversation that you had opted for a refund. This cancelled the shipment of your order. I will contact you to explain the situation better. We remain available to help you. Luce C-MonEtiquette
I
Rating: 1 out of 5
I have not received
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Response from Petit-Fernand
Hello. We're very sorry that you still haven't received your order. I will contact you this morning to discuss what solutions I can offer you. We are always available to help you. Luce C-MonEtiquette
S
Rating: 4 out of 5
I've been ordering for 4 years now, and I'm very satisfied with the labels for my daughters' school supplies. The parcel arrives quickly and well packaged. The only small downside is that I'd like a little change in the choice of colors and logos ;-)
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A
Rating: 4 out of 5
Very intuitive site. I placed the order from my phone, customizing all the items without a hitch. Fast and accurate delivery. This isn't the first time I've ordered from c-mon. I recommend it.
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M
Rating: 1 out of 5
Unfortunately I did not receive my order.
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Response from Petit-Fernand
Hello Giselle, Thank you for bringing this problem to our attention. Our customer service will contact you shortly to find a solution to your problem. In the meantime, we wish you a good day. Cmonetiquette
S
Rating: 4 out of 5
Exactly what I ordered and super-fast delivery.
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D
Rating: 4 out of 5
The order is well respected. The presentation of the labels (in booklets) is well thought-out and useful.
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I
Rating: 4 out of 5
Good label quality. Nice design.
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I
Rating: 4 out of 5
Satisfied with my order
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I
Rating: 4 out of 5
Quality product as ordered. Fast delivery.
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J
Rating: 1 out of 5
The color of the labels received is not the one proposed on the site.
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Response from Petit-Fernand
Hello, We are sorry that your order did not give you complete satisfaction. Our customer service has contacted you by email in order to find a solution to your problem. Have a nice day CMonetiquette
I
Rating: 1 out of 5
I have received nothing
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Response from Petit-Fernand
Hello Sayma, Thank you for bringing this problem to our attention, our customer service will contact you to find a solution. Have a nice day, Cmonetiquette
D
Rating: 1 out of 5
order placed on 15/08, delivery within 3 to 8 working days. To date I still have not received the package.
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Response from Petit-Fernand
Hello Melanie, We're sorry to hear that you still haven't received your order. Our customer service has contacted you by email in order to solve this problem as soon as possible. Have a nice day, Cmonetiquette
A
Rating: 1 out of 5
Never received the order.
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Response from Petit-Fernand
Hello, We're sorry to hear that you still haven't received your order. Our customer service has contacted you by email so that we can find a solution for you. Have a nice day, Cmonetiquette
N
Rating: 4 out of 5
Top as always, too bad the pen labels sometimes come off.
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J
Rating: 4 out of 5
Fast delivery
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C
Rating: 4 out of 5
Compliant products and fast delivery
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M
Rating: 4 out of 5
-Very beautiful and original labels. -Quite a lot of choice for my label design. -However, in the pack I ordered there aren't many mini labels, and yet they're what you need most for colored pencils, markers, regular pencils/erasers...
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C
Rating: 4 out of 5
The labels are super pretty
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I
Rating: 1 out of 5
I did not receive what I ordered
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Response from Petit-Fernand
Hello Linda, We're sorry to hear that you haven't received your order. We have contacted you by email in order to find a solution to your problem. Have a nice day, C-monetiquette
C
Rating: 2 out of 5
As soon as the labels are stuck on, they come off the pencils and markers. I had already ordered 2 years ago and this one held up great...
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Response from Petit-Fernand
Hello Cindy, We are sorry that your order did not give you complete satisfaction. Our customer service has contacted you by email in order to find a solution to your problem. Very nice day to you Cmonetiquette
C
Rating: 4 out of 5
I had some problems with shipping but after my report the Petit-Fernandd staff contacted me quickly and we resolved the problem.
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Response from Petit-Fernand
Good morning Antonella, we are sorry for this shipping anomaly by the postal services. We have contacted you by phone to find a solution. We remain available and wish you a good day. Alessio, Petit-Fernand
I
Rating: 4 out of 5
You have to try out several types, patterns etc. before you really find the right versions for your labels. Wide choice of patterns and colors. Fast shipping, everything in a handy booklet. Second order, I'll buy more as I need them.
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A
Rating: 4 out of 5
Product as expected. The envelope arrived folded but this is not the responsibility of my label.
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