Customer reviews of Petit-Fernand

Everything as described but no tracking. otherwise great.

Placed a order on the 25th of august and it said will be ready for shipment within 48 hours. But did not send till the 28th of august. It is now the 5th of september and still not turned up. Pretty sure it wont. I sent them a email Yesterday saying it has not come. They Send me a reply saying I have to wait till the 9th of september even tho on the website it says the 8th. So i sent a email back saying the 9th is no good I needed them for the 4th. And I would have to go out and buy more from a shop. To which they have not sent me a message back. Never agian. I need my money back now please 6 working days is plenty of time for them to come.

Practical, useful, beautiful and quite durable.

Ergonomic site, very user-friendly; clear explanations of services and product range; attractive, high-quality labels; affordable prices; fast delivery and attractive packaging. It remains to be seen whether the labels will remain intact over time.

Payment for express delivery Delivery received in 7 days

I still have not received my order after ordering it for the second time since the first one did not arrive either. After 8 working days it hasn't arrived and I don't know if I should order it a third time or get my money back? The fact is that I need them urgently

I placed an order paying an extra 9.50 euros for delivery in 24h and I received it 5 days later. Not very serious.

Oh no, I didn't receive the right order! One call and in 5 minutes everything was sorted! On the phone, a pleasant and understanding person and 3 days later I received my order. Error forgiven, I'll recommend.

I ordered 2 lunch boxes for my children's snacks. There are several compartments and everything is removable. You don't have to use all the compartments, which is great, especially for homemade snacks that don't always come in standard sizes (e.g. gourds to fill). What's more, they're beautiful :)

I paid a surcharge to receive the product in two days and it has been more than 15 days since I received it, and the tracking code for the shipment does not appear in the shipping company's locator. What is the next step?

order fast and conform to the request the little one was delighted. we wait to see if the drawing does not leave with time.

The product has not yet arrived for me and at this point I don't even know if it will arrive. I sent a request but got an automated email back.

It took a long time to arrive

Hello, I have not received my order!

I still haven't received my order, I've contacted you several times but no answer as to where my order is?

I ordered on Wednesday and paid 9.50 for it to arrive in 24 hours! In the end it only arrived the following Tuesday.

Very good product. My son was delighted with the labels and his snack box!

Fast delivery and very practical for school stuff thanks to you for this site??????

It was not agreed that there would be any additional taxes to pay, and unfortunately the letter carrier demanded an extra 15 euros for customs.

After 2 weeks the order has still not been delivered and there is no traceability! Very dissatisfied!

I'm really disappointed that despite making a big thing of printing the labels within 48 hours on their marketing, the delivery timescale is 3-10 working days. Why so long to deliver a little pack of labels!!! It's been 10 days since I ordered and still no sign of them.

I am satisfied with my order. However, I thought the pencil labels weren't as wide!

I'm always very happy with my orders. The labels are really nice.

Every year I order stickers but this last time the name does not come in the middle but on the top????.

Superb labels Except for clothes that don't hold up too well, but are so practical

I HAVE NEVER RECEIVED THE PRODUCT

Yes, but... Not enough tiny labels for pens and markers. I would have liked more self-adhesive labels for clothing (medium size). The self-adhesive labels are small, so if you want something bigger, it's iron-on in the pack. Some labels are not as well precut as others. At least 2 per sheet. This was a first for a back-to-school pack.

I've ordered labels for the 8th year in a row and I'm always so pleased when I receive them. They're pretty and high quality, and the kids love them!

Very cute and good quality of both the snack box and the canvas bag. The girls had a lot of fun choosing colors and decorations. Very fast shipping. Slightly high price,

A good week to arrive but no worries

Although I followed the instructions to the letter, it took me longer to get the iron-on labels to stick to the fabric. A friend, who recommended your site to me, had left one of your labels on a garment. I realized that the label was much thicker and fibrous. So I'm very disappointed. I have serious doubts about the gluing process, having had to repeat it several times on fabrics, and having even damaged the cotton collar of a polo shirt with the iron on linen. In addition, the shoe labels didn't hold on some models of leather inner shoes.

The site is well done easy to navigate and allows one to quickly explore content of interest. Prices quite good, shipping time quite long unless overcharged in my opinion.

The first order went well. For the second, I paid for express delivery (24 hours later, including Saturday) for almost 10 bales and the service was not carried out correctly and I received my labels too late. I contacted the site which sent me an automatic reply "How to track my parcel" before sending me a satisfaction form...

The labels are niquels . A little disappointed that I paid for express delivery in 24h and that it did not arrive within 24h.

Very good quality of prints. Slightly longer delivery time than stated.

It takes a long time for the product to arrive. When you write it off and claim, that's when it arrives.

Beautiful

We need to improve our shipping so that it arrives on time, especially when we have to pay extra to receive it faster.

PLESE DO NOT BUY !!!!! wrong label arrived after over 3 weeks of waiting..I have contacted customer services and was told that my order will be reprinted... 2 weeks later still no email or response from customer service... my messages are being ignored.... Update:I am more then aware that most businesses do not operate on weekends but i have contacted you on Wed, Thursday, Friday and Sunday all my messages were read and ignored. I have now received answer from yourselves with an update and finally someone replied to me. No I wasn't told any of the information you have provided in the answer below. Let's hope I receive them soon as my daughter already started school and I initially ordered them over months ago. Thank you for addressing this issiue.

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