Customer reviews of Petit-Fernand

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 52 904 published reviews

Summary of reviews

The online store Petit-Fernand excels in product quality, with customers frequently highlighting the durability and effectiveness of the labels, which remain intact even after multiple washes. The water bottles and containers are also noted for their appealing designs and high quality, making them popular gift choices. Delivery is consistently praised for its speed, with many reviews mentioning that orders arrive quickly and in perfect condition.

Reviews 1, 2 and 4 stars

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M
Maëdi B.
Rating: 4 out of 5
following a purchase from 08/09/2025
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Response from Petit-Fernand
Dear Maëdi,

We sincerely thank you for your positive feedback. We are delighted that our site "C-Monetiquette" met your expectations. Please feel free to reach out to us for any suggestions or assistance!

Best regards,
Loriane from C-MonEtiquette
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Samantha T.
Rating: 4 out of 5
following a purchase from 31/08/2025
The clothes stickers are great but the shoe ones, my daughters came off first day. Hopefully just a one off and the rest stick. Nice to design them yourself though
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Wiame B.
Rating: 1 out of 5
following a purchase from 10/09/2025
Never received my order. But it was resent to me, I am waiting...
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Response from Petit-Fernand
Hello Wiame,

Thank you for taking the time to share your experience.
I confirm the refund of your order.

Best regards,
Sandra from the C-MonEtiquette team
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Corvezzo C.
Rating: 4 out of 5
following a purchase from 25/08/2025
I purchased: - the adhesive labels (they are still in the testing phase to understand their durability) - personalized pouch: excellent product (the only improvement I can suggest: place the name towards the bottom, otherwise when closing the pouch the name gets a bit hidden) - water bottle: very nice, easy to clean
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Solana M.
Rating: 2 out of 5
following a purchase from 30/08/2025
Unfortunately, the cap of the water bottle broke on the first day. Very low quality.
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Response from Petit-Fernand
Good morning Maria Fernanda,

We are sorry to hear that the cap of your water bottle broke on the first day. Thank you for your feedback and we invite you to contact our customer service to resolve the issue. We are here to help you.

Best regards,
Giulia from Petit-Fernand
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Gloria V.
Rating: 2 out of 5
following a purchase from 30/08/2025
The labels for the pencils are not easy to attach, the ends remain raised, I am not satisfied, I would have done better to write on white labels and stick them on.
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Response from Petit-Fernand
Good morning Gloria,

Thank you for sharing your experience. We are sorry to hear that the pencil labels did not meet your expectations. We are committed to ensuring the highest quality and will take your feedback into account to improve our products. Please do not hesitate to contact us for further suggestions or assistance.

Best regards,
Giulia from Petit-Fernand
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Manigrasso S.
Rating: 4 out of 5
following a purchase from 30/08/2025
Beautiful labels and useful, arrived on time
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Audrey M.
Rating: 4 out of 5
following a purchase from 09/09/2025
Super beautiful labels, received my package quickly
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Response from Petit-Fernand
Hello Audrey,

We sincerely thank you for your positive review. We are delighted that you like our labels and that you received your package quickly. Your satisfaction is our priority, and we hope to see you again soon on C-Monetiquette!

Best regards,
Loriane from C-MonEtiquette
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Line C.
Rating: 1 out of 5
following a purchase from 03/09/2025
A part of my order was missing, which was supposed to be settled.
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Response from Petit-Fernand
Hello Line,

Thank you for taking the time to share your opinion. We are sorry to learn that your order was incomplete.
Could you please contact us via our contact page to let us know the missing product?
We will send it to you very quickly.

Thank you for your understanding and for your trust in C-MonEtiquette.

Sandra L' team C-MonEtiquette
C
Cominetti D.
Rating: 4 out of 5
following a purchase from 30/08/2025
Very good product customization Very good product quality Delivery times (from shipping to delivery) need improvement
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JULIE V.
Rating: 4 out of 5
following a purchase from 28/08/2025
Very satisfied with this discovery offer but it would be interesting to offer adhesive labels for items like glue pens... and not just those for clothing. My daughter was a bit disappointed that she couldn't put them on her things.
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Response from Petit-Fernand
Hello Julie,

Thank you very much for your positive feedback and your relevant suggestion! We are delighted that you liked the discovery offer. The idea of including stickers for school supplies is excellent and we will consider it for our future collections. Your daughter deserves to personalize her belongings as she wishes!

Looking forward to seeing you again soon on C-Monetiquette.

Best regards,
Loriane C-Monetiquette
S
Slaviero C.
Rating: 1 out of 5
following a purchase from 30/08/2025
Despite having followed the instructions correctly, the clothing labels attached with the iron come off immediately after the first use of the garment or after the first wash.
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Response from Petit-Fernand
Good morning Chiara,

Thank you for your feedback. We are sorry to hear that you have encountered problems with our product. Quality is a priority for us and we are committed to constantly improving. We invite you to contact our customer service, we will be happy to assist you and find a satisfactory solution.

Best regards,
Giulia from Petit-Fernand
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Grisorio L.
Rating: 4 out of 5
following a purchase from 30/08/2025
Very fast delivery and excellent quality price.
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Del Ciotto S.
Rating: 2 out of 5
following a purchase from 30/08/2025
The waiting times are too long, and the product does not hold up; after a few days of school, the stickers on pencils and colors have already come off!
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Response from Petit-Fernand
Good morning Sabrina,

Thank you for your feedback. We sincerely apologize for the wait and for the inconvenience encountered with our stickers. Your experience is important to us and we are committed to improving it. We assure you that we are working to ensure quality products and faster waiting times. We would be happy to assist you further.

Best regards,
Giulia from Petit-Fernand
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Angélique S.
Rating: 4 out of 5
following a purchase from 16/08/2025
They are all beautiful, these labels, it's a shame because they don't hold, it can happen and thank you for sending me back a notebook. Good gesture on your part.
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Response from Petit-Fernand
Dear Angélique,

We sincerely thank you for your feedback and comments regarding our labels. We are delighted to hear that you appreciate their design, and we take note of your feedback on their adhesion to improve the quality of our products. Thank you again for your understanding and your trust in C-MonEtiquette.

Best regards,
Loriane from C-MonEtiquette
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Sara B.
Rating: 4 out of 5
following a purchase from 30/08/2025
Good
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Almudena S.
Rating: 2 out of 5
following a purchase from 29/08/2025
I have noticed a drastic drop in quality in the labels, from last year to this year. The paper used, the design, everything.
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Response from Petit-Fernand
Hello Almudena,

We sincerely appreciate your feedback. We are sorry that the quality of our labels did not meet your expectations. We are committed to offering products of the highest quality and your comment will help us improve. We would like to invite you to contact us directly to resolve any issues you may have had. Your satisfaction is our priority.

Have a good day,
Camille Petit-Fernand
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Perez Palma A.
Rating: 1 out of 5
following a purchase from 29/08/2025
Unfortunately, the stickers come off immediately.
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Response from Petit-Fernand
Good morning Perez Palma,

Thank you for your feedback and we are sorry to hear that you had a problem with our product. We would be happy to help you resolve the situation. Please contact us directly so we can offer you assistance.

Sincerely,
Giulia Petit-Fernand
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Helene S.
Rating: 4 out of 5
following a purchase from 29/08/2025
Everything is fine except for a "small detail" compared to my previous order, the size and also somewhat the quality of the stickers has decreased.
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Response from Petit-Fernand
Good day, Helene,
Thank you very much for your great review!
Have a nice day,
Customer service EsIstMeins
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Loraine W.
Rating: 1 out of 5
following a purchase from 28/08/2025
I found the labels too small
Response from Petit-Fernand
Hello Loraine,

Thank you for taking the time to share your feedback. We’re sorry to hear that you found our labels too small. Your input is valuable and helps us improve our offerings. Please feel free to contact us to discuss your specific needs, we’d be happy to help you find suitable solutions.

Best regards,
Giulia from Petit-Fernand
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PATRICIA R.
Rating: 1 out of 5
following a purchase from 28/08/2025
It comes off the clothing.
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Response from Petit-Fernand
Hello Patricia,

We are sorry that you had an unsatisfactory experience with our product. Your opinion is very important to us and helps us improve. We assure you that we are constantly working to offer the best possible quality.

To assist you, we just reached out via email :)

Have a good day,
Camille Petit-Fernand
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Alessia D.
Rating: 2 out of 5
following a purchase from 27/08/2025
I placed and paid for an order with various types of labels but the order arrived incomplete. I also opened a report with customer service but I have not yet received a response. Other orders, on the other hand, were super precise and very nice.
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Response from Petit-Fernand
Good morning Alessia,

Thank you for your feedback. We are happy that the labels were useful and functional. We sincerely apologize for the inconvenience regarding the incomplete order. We invite you to contact our customer service to resolve the situation and ensure your complete satisfaction.

Best regards,
Giulia from Petit-Fernand
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Camille D.
Rating: 1 out of 5
following a purchase from 02/09/2025
An order with 2 batches of labels, only one delivered. Customer service is sending me another batch, which again does not arrive complete.
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Response from Petit-Fernand
Hello Camille,

I just contacted you by email to assist you.
Have a nice day,
Sandra C-MonEtiquette
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Papa A.
Rating: 4 out of 5
following a purchase from 23/08/2025
The first order did not arrive, but by contacting customer service, I arranged for a new shipment and everything arrived by the expected day. Really nice labels!
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Jessica S.
Rating: 4 out of 5
following a purchase from 28/08/2025
Thank you very much for the realization of the product. It also has all the features that make me believe it will last a long time.
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Reitano R.
Rating: 4 out of 5
following a purchase from 27/08/2025
Great as always
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Julie L.
Rating: 1 out of 5
following a purchase from 07/09/2025
The first name is misshaped because the z looks like an x. Very disappointed
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Response from Petit-Fernand
Hello Julie,

Can you please contact us by email with a photo of the product in question? We are sorry to hear that.
Sandra from C-MonEtiquette
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MINNITI S.
Rating: 2 out of 5
following a purchase from 26/08/2025
Labels are well made and delivery is timely, unfortunately however they come off the fabric after the first wash.
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Response from Petit-Fernand
Good morning Serena Maria,

Thank you for your feedback and for appreciating the quality of the labels and the timeliness of the delivery. We are sorry to hear that you experienced issues with the labels coming off after the first wash. We invite you to contact us directly to further investigate the situation and find a satisfactory solution.

Best regards,
Giulia from Petit-Fernand
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Anna B.
Rating: 2 out of 5
following a purchase from 26/08/2025
They were stapled on the stickers, so 5 stickers were damaged.
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Response from Petit-Fernand
Good day, Anna,
I am very sorry that something went wrong with your order. I have immediately forwarded the incident to our production. I just wrote an email.
Have a nice day,
Customer Service EsIstMeins
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Emily W.
Rating: 2 out of 5
following a purchase from 28/08/2025
I have found some of stick on clothes labels are already curling back 😩 The stick on item labels have been great so far though!
Response from Petit-Fernand
Hello Emily,

Thank you for your feedback! We're glad to hear that you’ve enjoyed the stick-on item labels. We apologize for the issue with the clothing labels and appreciate you bringing it to our attention. Please know that we are committed to quality, and we will investigate this matter to ensure it doesn’t happen again. Your satisfaction is important to us!

Best regards,
Giulia Petit-Fernand Team
V
valentina F.
Rating: 2 out of 5
following a purchase from 27/08/2025
I have been purchasing heat-adhesive labels for several years. This time the ones received do not stick and keep coming off the garments
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Response from Petit-Fernand
Good morning Valentina,

Thank you for sharing your experience with us. We are sorry to hear that the heat-adhesive labels did not meet your expectations. We invite you to contact our customer service to find an appropriate solution. Your satisfaction is important to us.

Best regards,
Giulia from Petit-Fernand
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Elisa S.
Rating: 1 out of 5
following a purchase from 19/08/2025
unfortunately both the heat-adhesive labels for clothes and the labels for objects came off within a week
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Response from Petit-Fernand
Good morning Elisa,

Thank you for your feedback. We are sorry that the labels did not meet your expectations. We assure you that our goal is to offer high-quality products. We invite you to contact our customer service to find an appropriate solution.

Best regards,
Giulia from Petit-Fernand
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Claire K.
Rating: 2 out of 5
following a purchase from 27/08/2025
Unfortunately this batch of stickers are not staying on the clothes
Response from Petit-Fernand
Hello Claire,

Thank you for your feedback. We're sorry to hear that the product did not meet your expectations after the first wash. Your satisfaction is important to us, and we’d love to assist you further. Please feel free to reach out to our customer service for support.

Best regards,
Giulia Petit-Fernand Team
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Julie A.
Rating: 1 out of 5
following a purchase from 31/08/2025
I haven't heard from my package for over a week
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Response from Petit-Fernand
Hello Julie,

Thank you for taking the time to share your experience.
We see that your order has been delivered and hope that everything is to your liking.

Have a nice day,

Sandra from C-MonEtiquette
R
Ruberto D.
Rating: 4 out of 5
following a purchase from 27/08/2025
Great service
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Vydaravann C.
Rating: 4 out of 5
following a purchase from 06/09/2025
I am satisfied
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Maureen C.
Rating: 2 out of 5
following a purchase from 05/09/2025
The ordered labels are not of super good quality for the price paid... those for shoes hold well, however those on clothes peel off despite the usage recommendations being followed..
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Response from Petit-Fernand
Hello Maureen,

I just contacted you by email with a solution. :)
Have a nice day,
Sandra C-MonEtiquette
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Jen A.
Rating: 4 out of 5
following a purchase from 27/08/2025
Overall good value for money a few of the iron on ones have come off in the wash though
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Ioana Daniela C.
Rating: 4 out of 5
following a purchase from 25/08/2025
Gut
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Response from Petit-Fernand
Good day, Ioana,
we are very pleased that everything went smoothly and that you are satisfied.
Have a nice day,
Customer Service EsIstMeins
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Faty S.
Rating: 1 out of 5
following a purchase from 06/09/2025
I have never received my tickets
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Response from Petit-Fernand
Hello Faty,

Thank you for taking the time to share your experience. We are sorry to hear that you have not received your tickets. We have contacted you by email to find a solution :)

Alice C-Monetiquette