English 
C
Rating: 4 out of 5
Good quality labels that fit very well and look nice. I find the time between order and receipt too long.
Translated reviews
Customer reviews of Petit-Fernand
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 56 863 published reviews
Summary of reviews
Petit-Fernand consistently delivers fast shipping and reliable delivery, with many reviews praising quick, on-time arrival and careful handling of products. The product quality is highlighted through durable, well-printed labels that withstand washing and wear, and designs that match customer orders with accurate colors and patterns. Customers repeatedly note ease of use and practicality, from simple application of labels to the usefulness of organized options and thoughtful presentation, with lasting results across clothing, lunchware, and school items. The service is described as excellent, with friendly assistance and dependable resolution, and a strong overall satisfaction that drives repeat orders.
Reviews 1, 2 and 4 stars
Reset filtersI
Rating: 1 out of 5
Dissatisfied! I placed my order two weeks ago. I've been ordering for over 3 years and my labels haven't arrived for the new school year.
Translated reviews
Response from Petit-Fernand
Hello. We're very sorry that your order arrived late, as the postal service was slightly delayed during the summer. I will contact you this morning to discuss the solutions I can offer you. We remain available to help you. Luce C-MonEtiquette
J
Rating: 1 out of 5
Disappointed, this year the labels don't stick. Last year no problem, they are always on the supplies but this . Nothing to do, they just don't stick.
Translated reviews
Response from Petit-Fernand
Hello, We are sorry to hear that your order did not give you complete satisfaction. Our customer service has contacted you by email in order to provide you with a solution. Have a nice day, CMonetiquette
F
Rating: 1 out of 5
The order never arrived; I claimed it, they gave me the option to resend it to me free of charge and it still hasn't arrived either.
Translated reviews
Response from Petit-Fernand
Good morning, We are sorry that Correos has not delivered your order yet. The second shipment should arrive this week. Good morning, Camille Petit-Fernand
G
Rating: 4 out of 5
Slightly long reception
Translated reviews
C
Rating: 1 out of 5
Disappointed, because after the 1st wash, some of the labels peeled off. I think that's a shame, as my son hasn't started school yet...
Translated reviews
Response from Petit-Fernand
Hello, We're sorry to hear that you're experiencing difficulties with your labels. Our customer service department has been in touch with you in order to help you as best we can. Have a nice day, Léa
L
Rating: 1 out of 5
I still haven't received anything
Translated reviews
Response from Petit-Fernand
Hello. We're sorry you haven't received your order, as the postal service has been slightly delayed during the summer months. I will contact you this morning to discuss what solutions I can offer you. We remain available to help you. Luce C-MonEtiquette
P
Rating: 4 out of 5
Superbly presented labels with free summer-themed stickers. Thanks !!!!!
Translated reviews
M
Rating: 1 out of 5
August 16 I place an order. More than 10 calendar days later and I still don't have it. I write and they answer me in French and ask me for a satisfaction survey. I do not recommend until the problem is solved.
Translated reviews
Response from Petit-Fernand
Good morning, We are very sorry for this situation, your order should have already arrived with Correos. As for your message, the answer had to be in Spanish, we are sorry. However, you can email us directly at contact@petit-fernand directly so that we can help you as soon as possible with this situation. Good day, Camille Petit-Fernand
V
Rating: 1 out of 5
Nothing, I never received the order
Translated reviews
Response from Petit-Fernand
Good morning, We are very sorry for this situation. I confirm that your order has been refunded. Good day, Camille Petit-Fernand
A
Rating: 1 out of 5
I ordered some labels for my son's school on August 18. The delivery date was August 23 to September 1. Today is September 3rd and they have not arrived yet. It's an informal company, you can't trust them. I had to use temporary crappy white stickers. I hope I receive them and that they are not lost somewhere. They are not cheap, I spent 30. Honestly it's better to order from Amazon or any other supplier. I have complained and not even an apology or anything. INFORMAL!
Translated reviews
Response from Petit-Fernand
Good morning, We are sorry to hear that the post office has not delivered your order since we shipped it on 08/21. We have just sent you an email to give you a solution as soon as possible. Good morning, Camille Petit-Fernand
A
Rating: 4 out of 5
We were satisfied with the receipt of the order, but the only negative point is that I was unable to activate the promos (codes to be indicated on the order form) that I regularly receive by e-mail.
Translated reviews
J
Rating: 4 out of 5
It's great, but there are no more labels with initials in the primary pack? I'd also like the pages to be pre-cut at this price. So that I could tear out the empty pages as I go along. To see more clearly. Thank you
Translated reviews
I
Rating: 1 out of 5
Order received quickly but wrong order received (wrong first and last name). The company reacted quickly to send me back the correct order except that it was too late for labelling.
Translated reviews
Response from Petit-Fernand
Hello. We're sorry about this production error, but we do our best to avoid this kind of situation. Please let us know if you have received your labels! We'll be happy to help you. Luce C-MonEtiquette
I
Rating: 2 out of 5
Label too wide and writing too large
Translated reviews
Response from Petit-Fernand
Hello, we're sorry that you're not entirely satisfied with our products. I'll send you an e-mail to discuss possible solutions. Have a nice day? Luce C-MonEtiquette
O
Rating: 4 out of 5
Highly recommend! The labels are beautiful and of good quality. I've ordered before and I'm very happy again. The delivery was a bit long but otherwise nothing to say.
Translated reviews
D
Rating: 1 out of 5
Order still not received. Result: no labels for my son's first day of school tomorrow. Problem reported to C-monetiquette but no willingness on their part to solve the problem under cover of very polite emails but no effective action. In short, I don't recommend them. Money wasted.
Translated reviews
Response from Petit-Fernand
Hello. We're very sorry that your order arrived late, as the postal service was slightly delayed during the summer. I will contact you this morning to discuss the solutions I can offer you. We remain available to help you. Luce C-MonEtiquette
C
Rating: 4 out of 5
Beautiful kit received for the start of the school year, my daughter was happy but I thought the inscription would be bigger.
Translated reviews
M
Rating: 2 out of 5
The labels don't stick well to the pencils etc. They tend to lift up on the corners.
Translated reviews
Response from Petit-Fernand
Hello, we're sorry that you're not entirely satisfied with our products. I'll send you an e-mail to discuss possible solutions. Have a nice day? Luce C-MonEtiquette
J
Rating: 4 out of 5
Super gorgeous
Translated reviews
C
Rating: 4 out of 5
Complete pack for kindergarten and fast shipping
Translated reviews
I
Rating: 1 out of 5
After more than 15 days, the order did not arrive, although I have been refunded the money I had to order from another site because I needed them and I did not have them.
Translated reviews
Response from Petit-Fernand
Good morning, We are sorry to hear that the post office did not deliver the order we sent you. Good morning, Camille Petit-Fernand
L
Rating: 4 out of 5
Everything went extremely smoothly. Quick and efficient.
Translated reviews
S
Rating: 4 out of 5
Second order for me and I'm delighted. I took advantage of the Gemo offer (10 labels for 2) and there were even some pretty stickers on the summer theme which delighted my 7 year old daughter.
Translated reviews
I
Rating: 4 out of 5
Product as described
Translated reviews
I
Rating: 1 out of 5
It never arrived and they were not even able to warn me that it would not arrive. I will never buy from !!!!! again.
Translated reviews
Response from Petit-Fernand
Good morning, We are very sorry for this situation. We are sorry to inform you that your order was due to be delivered on time. I confirm that your order has been fully reimbursed. Hello, Camille Petit-Fernand
S
Rating: 1 out of 5
Order placed on 19/08 Shipped on 22/08 It is now 3/09 The order has still not arrived? Other sites go much faster: too bad for me
Translated reviews
Response from Petit-Fernand
Hello. We're very sorry that you still haven't received your order. I will contact you this morning to discuss what solutions I can offer. We remain available to help you. Luce C-MonEtiquette
M
Rating: 4 out of 5
I always buy from this site because I like the quality of the lunch boxes. Just the color of the pink seems a bit dull this year, but there's not much choice for girls on the site or anything new. And I like the quality of the labels, but after 1 year unused labels don't stick very well if you haven't used them. The free design is nice to reflect the brand but should be personalized for girls as it's made for boys.
Translated reviews
S
Rating: 1 out of 5
This is the 3rd time I have ordered labels from this website. I've never had a problem before but my last order was a disaster. The names are illegible (very small font and the color is very light) and to top it all, the labels don't stick. After 24 hours, they're already half off. Really very disappointed... I won't be ordering from c-monetiquette again.
Translated reviews
Response from Petit-Fernand
Hello, I'm sorry that you're having problems with your labels, and that some of them have arrived with a printing defect. I've just e-mailed you to suggest some solutions. Have a nice day? Luce C-MonEtiquette
A
Rating: 1 out of 5
I paid for express delivery (9.5) and my order arrived in over 7 days! It's outrageous to steal from customers in this way! A voucher from you would be the least I could do to compensate for this dishonesty. Thank you for your help.
Translated reviews
Response from Petit-Fernand
Hello, we are sorry that the Chronopost delivery did not meet these deadlines. I will contact you by email to discuss a solution. We're here to help. Have a nice day? Luce C-MonEtiquette
T
Rating: 4 out of 5
This is the second year that I have ordered labels for my children and my little nephew. I was satisfied with the coupon code I had, the speed of delivery and, of course, the free shipping. I recommend this site and will certainly order again soon.
Translated reviews
I
Rating: 4 out of 5
2nd year ordering for my son. The labels hold up very well, last year's still hold up despite washing.
Translated reviews
J
Rating: 1 out of 5
I still haven't received anything and unfortunately I don't think I ever will and in any case now it's all over for the start of the new school year. So it's hard to say but I'm disappointed.
Translated reviews
Response from Petit-Fernand
Hello. We're very sorry that you still haven't received your order. I will contact you this morning to discuss what solutions I can offer you. We are always available to help you. Luce C-MonEtiquette
I
Rating: 1 out of 5
Order not received after 17 days.... after-sales service tells me to wait, then wait another 2 days..... well, back to school is over, I have to buy labels in a hurry from a supermarket and do it by hand. Is the cmonetiquette website or the post office incompetent? All in all, what a waste of time and money! Order now!
Translated reviews
Response from Petit-Fernand
Hello. We are very sorry that your order did not arrive. I will contact you this morning to discuss what solutions I can offer you. We remain available to help you. Luce C-MonEtiquette
M
Rating: 1 out of 5
Order still not received it's been nearly 3 weeks since I placed the order!
Translated reviews
Response from Petit-Fernand
Hello. We're very sorry that you still haven't received your order. I will contact you this morning to discuss what solutions I can offer you. We are always available to help you. Luce C-MonEtiquette
I
Rating: 1 out of 5
Order not received!
Translated reviews
Response from Petit-Fernand
Hello. We're very sorry that you still haven't received your order. I will contact you this morning to discuss what solutions I can offer. We are always available to help you. Luce C-MonEtiquette
I
Rating: 2 out of 5
We have a problem with the labels coming off. I've never had this problem before. If you could do something. Thank you very much. The problem is that I put all the labels on my son's pens but the next day everything came off.....
Translated reviews
Response from Petit-Fernand
Hello, we're sorry that you're not entirely satisfied with our products. I'll send you an e-mail to discuss possible solutions. Have a nice day? Luce C-MonEtiquette
V
Rating: 4 out of 5
Delighted with my purchase. The only hitch is that the quantities are a little unclear in the explanations. Otherwise, I'm delighted with my purchase.
Translated reviews
G
Rating: 4 out of 5
Cute and useful labels, fast delivery, the downside is the price...
Translated reviews
B
Rating: 4 out of 5
easy, fast and no sewing!
Translated reviews