The online store Petit-Fernand excels in product quality, with customers frequently highlighting the durability and effectiveness of the labels, which remain intact even after multiple washes. The water bottles and containers are also noted for their appealing designs and high quality, making them popular gift choices. Delivery is consistently praised for its speed, with many reviews mentioning that orders arrive quickly and in perfect condition.
Having ordered elsewhere, I was disappointed! Not many labels ... especially for items, I had to buy others... I'll go back to pepehart.
Translated reviews
Response from Petit-Fernand
Hello. The number of labels is well specified when placing your order, we are sorry that it does not correspond to what you wanted. We remain available to help you. Have a nice day? Luce C-MonEtiquette
I
IN C.
Rating: 4 out of 5
Punctual and accurate service
Translated reviews
I
Invité
Rating: 1 out of 5
Out of two books of labels, one did not bear my child's name!
Translated reviews
Response from Petit-Fernand
Hello, I'm sorry you didn't receive your full order. I have just contacted you by email to help you! Have a nice day? Luce C-MonEtiquette
L
lucie
Rating: 4 out of 5
quality product, fun for children fast shipping
Translated reviews
F
francesca C.
Rating: 1 out of 5
Never arrived anything and they didn't answer the email
Translated reviews
Response from Petit-Fernand
Good morning Francesca, we are sorry for delay in shipment by the postal service. I have contacted you to find a solution. We remain available and wish you a good day. Alessio, Petit-Fernand
A
Angela
Rating: 4 out of 5
The labels I ordered are great. They stick really well to the textiles. Delivery took a little longer, but it was still okay.
Translated reviews
Response from Petit-Fernand
We are sorry that the delivery took a little while. However, we are pleased that you are satisfied with the labels. Have a nice day, ? Elise, EsIstMeins
I
Invité
Rating: 2 out of 5
The label doesn't hold much after ironing and hangs on the net for more than 10 seconds, but after 1 wash it's completely gone! Very disappointed considering the price and time spent! Would not recommend
Translated reviews
Response from Petit-Fernand
Hello, I'm sorry that you are not entirely satisfied with our products. I will contact you in the morning to discuss the problem! We are available to help you. Have a nice day? Luce C-MonEtiquette
J
Jennifer Houtin
Rating: 4 out of 5
First order not received. I wrote to customer service who immediately sent a new shipment at their expense. The labels are very pretty and stick very well. Satisfied with my purchase, I recommend it.
Translated reviews
V
Verónica
Rating: 1 out of 5
The order says delivered and I.bo have received nothing, I try to contact them and they only send satisfaction surveys or delivery periods.
Translated reviews
Response from Petit-Fernand
Good morning, We will contact you today to help you. Hello, Camille Petit-Fernand
M
Maud Bouillet
Rating: 1 out of 5
As I haven't received my order yet, I can't really give my opinion. Is it being delivered?
Translated reviews
Response from Petit-Fernand
Hello. We're sorry that you still haven't received your order. I can confirm that your order has been returned! We hope you will receive it soon! We remain available to help you. Luce C-MonEtiquette
C
CT
Rating: 1 out of 5
Still waiting for product to be delivered a month from ordering
Response from Petit-Fernand
Hello Cathrin, I am sorry to hear there are some issues with the postal services and you haven't received your order yet. I have sent you an email to offer you further solutions. Kind regards, Jessica, Petit-Fernand
L
Large
Rating: 4 out of 5
Very satisfied with my order, which arrived fairly quickly. I would have liked more fonts but otherwise perfect. I order every year for my daughter.
Translated reviews
D
Denise
Rating: 4 out of 5
I always make more stickers for co''vosotros clothing, but it always takes too long to arrive. Otherwise everything is fine.
Translated reviews
V
Viviana garcia
Rating: 1 out of 5
I am still waiting for the order, since July 27th and I have placed the order, in the status it says that it has been delivered and here I have not received anything, my daughter is about to start school and I still don't have the stickers!
Translated reviews
Response from Petit-Fernand
Good morning, We are sorry for this delivery anomaly by Correos. We will contact you today to help you. Hello, Camille Petit-Fernand
U
User
Rating: 4 out of 5
Parcel received in less than 2 weeks. I took a pack for the nursery to which I added labels for objects. The shoe labels are great, too bad there aren't many in the pack. The labels stick perfectly well on a smooth surface, but some are the wrong shape or length and form air bubbles, for example the object labels on a water bottle. Also, none of the labels are suitable for a pacifier or its attachment, so I had to cut them out. If you're the sort of person who removes the original labels from clothes, you won't be able to stick on clothing labels. Nevertheless, I'd recommend them. It's practical and quick for everyone, whether parents, children or the staff who look after your children during the day.
Translated reviews
I
Invité
Rating: 2 out of 5
We ordered the labels before leaving on vacation. They arrived while we were away. When we got home, we discovered that they didn't have the unicorns we wanted to go with the child's name.
Translated reviews
Response from Petit-Fernand
Hello. I'm sorry that our products are not what you wanted. I see from your order that you did not order a unicorn illustration! I will contact you in the morning to discuss this with you. Have a nice day? Luce C-MonEtiquette
V
Vicky
Rating: 4 out of 5
The name stickers are very high quality, stick well and look very nice.
Translated reviews
Response from Petit-Fernand
Thank you for your order and your rating. We are very pleased that you like our labels. Have a nice day, ? Elise, EsIstMeins
L
Lara
Rating: 1 out of 5
Very bad delivery time
Translated reviews
Response from Petit-Fernand
Good morning Lara, we are sorry for delayed shipment by the postal service. I have contacted you to find a solution. We remain available and wish you a good day. Alessio, Petit-Fernand
M
Myriam Crapeau
Rating: 4 out of 5
Hello, I've been ordering products from you for years now and I'm always satisfied. But there were 2 downsides to the last order: - the "thin" 1-line labels, with no design, seem to be of poorer quality than in previous years, less solid and less thick. - concerning the sandwich box accessories, it's good to be able to find/change the fasteners, but they're impossible to fit together... any ideas? It's also a shame not to be able to use the same colors as before... it makes for some strange color mixes... Thanks
Translated reviews
G
Gemma M.
Rating: 4 out of 5
Delivery is too long and not specific enough. 3-10 business days. I would pay more for next day or a few days delivery. I love the labels and have ordered more but now have to wait another potential 10 business days.
C
Cliente
Rating: 1 out of 5
Order not received!
Translated reviews
Response from Petit-Fernand
Good morning, We will contact you today to help you as soon as possible. Hello, Camille Petit-Fernand
L
Laury
Rating: 4 out of 5
Fast delivery Product conforms to the description hate to see in time now
Translated reviews
G
Gissela Mejia
Rating: 1 out of 5
The package was lost and I had to call to have it sent to me.
Translated reviews
Response from Petit-Fernand
Good morning, Your new order will be delivered next week by Correos. We are sorry for this anomaly. Good morning, Camille Petit-Fernand
M
Madame Aurélie ECKHOUT
Rating: 4 out of 5
Satisfied with the labels only small reproach the dimensions are not clear (my labels objects are too large I did not find the mini ??) Otherwise I recommend, very serious! Thank you
Translated reviews
M
Marinieves Fernández
Rating: 1 out of 5
The order has not arrived yet and I ordered it a month ago.
Translated reviews
Response from Petit-Fernand
Good morning, Your order has been shipped again on 18/08 so it will arrive next week. We are sorry for this situation. Good day, Camille Petit-Fernand
I
Invité
Rating: 4 out of 5
Everything is great!
Translated reviews
Response from Petit-Fernand
Thank you for your order and your review. Have a nice day, ? Elise, ItIsMine
A
Anna D.
Rating: 2 out of 5
My labels never arrived
Translated reviews
Response from Petit-Fernand
Good morning Anna, as communicated to you we have reshipped your order. You will receive the new order within this week. If not, please do not hesitate to contact us. Good day Alessio
I
Invité
Rating: 4 out of 5
Super! Great product
Translated reviews
L
Lucy A.
Rating: 1 out of 5
Never received my delivery
Response from Petit-Fernand
Hello Lucy, I apologise there were some issues with the postal services and your first order didn't reach you. Following our email conversation, I have now sent a new shipment of your order ?? Hope you receive it soon! Jessica, Petit-Fernand
P
Pat
Rating: 1 out of 5
I placed a first order and it didn't arrive and they sent me a new one and it hasn't arrived either.
Translated reviews
Response from Petit-Fernand
Good morning, Your order has been shipped again on 15/08, it will arrive at the end of this week. We are very sorry for this anomaly on the part of the Post Office. Hello, Camille Petit-Fernand
S
stephanie vautrain
Rating: 1 out of 5
Incomplete order. Complained to customer service three times. After 10 days still nothing. Claim made on paypal. I do not recommend I will order elsewhere
Translated reviews
Response from Petit-Fernand
Hello. We're sorry that you still haven't received your order. I can confirm that your order has been returned! We hope you will receive it soon! We remain available to help you. Luce C-MonEtiquette
E
EHB18
Rating: 1 out of 5
Ordered on 30th July, it's 22nd August and haven't received my delivery. Contacted yourselves three times and no reply to anyt
Response from Petit-Fernand
Hello Lucy, I am sorry to hear you contacted us and didn't get any reply from us! We usually strive to answer any queries as soon as possible. I have now contacted you by email to find a suitable solution for you. Looking forward to your reply! Kind regards, Jessica, Petit-Fernand
I
Invité
Rating: 4 out of 5
Label conforms to project. Holds up over time despite repeated washing.
Translated reviews
I
Invité
Rating: 1 out of 5
Order placed on August 8, the deadline to receive it was August 21 and to date no order received I find myself 6 days before school without my labels site not serious!!!
Translated reviews
Response from Petit-Fernand
Hello. We're sorry that you received your order late. I'm glad you finally received it! We'll be happy to help you. Luce C-MonEtiquette
S
Stefania
Rating: 4 out of 5
This is not the first time I ordered something from you, the products are great there was a little problem with receiving the package but you solved the problem promptly
Translated reviews
M
Masu
Rating: 1 out of 5
Hello, the second order I placed did not arrive, I don't know what happened but to this day I did not receive the order nor did anyone contact me. The order was scheduled to arrive on 7-8-2023.
Translated reviews
Response from Petit-Fernand
Good morning, We are sorry for this delivery anomaly by Correos. We will contact you today to help you as soon as possible. Good morning, Camille Petit-Fernand
E
Estelle MONNARD
Rating: 4 out of 5
The labels are pretty and practical. The reason I didn't give it 5 stars? The delivery time was quite long. It says 2-3 days for shipping but no time until arrival (it took +/- 2 weeks).
Translated reviews
I
Invité
Rating: 1 out of 5
I have not received my order N 2000945398. Even though I have claimed it, they have sent it again and I have not received it either.
Translated reviews
Response from Petit-Fernand
Good morning, We will contact you to help you. Hello, Camille Petit-Fernand
B
B. Bart
Rating: 4 out of 5
Labels as described. However, the delivery time was long (over 2 weeks).
Translated reviews
We use cookies for audience measurement and improving user experience.