Petit-Fernand consistently delivers fast shipping and reliable delivery, with many reviews praising quick, on-time arrival and careful handling of products. The product quality is highlighted through durable, well-printed labels that withstand washing and wear, and designs that match customer orders with accurate colors and patterns. Customers repeatedly note ease of use and practicality, from simple application of labels to the usefulness of organized options and thoughtful presentation, with lasting results across clothing, lunchware, and school items. The service is described as excellent, with friendly assistance and dependable resolution, and a strong overall satisfaction that drives repeat orders.
Reliable and beautiful motifs. Delivery time quite long, 2 weeks.
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Response from Petit-Fernand
Thank you for shopping with us and for your review. As stated on our website, our products are shipped from France, so delivery may take a little longer. However, we hope you like our labels. Have a nice day, Elise, EsIstMeins ?
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Cr
Rating: 4 out of 5
The labels are very pretty and look good, too bad they're not better protected because the envelope got damp and the labels arrived all damaged.
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Olga Moradiellos
Rating: 1 out of 5
I have received nothing. I have been waiting for my order since July 31 (21 days).
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Response from Petit-Fernand
Good morning, We are sorry for this situation. We will contact you to help you. Hello, Camille Petit-Fernand
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Carolina Méndez
Rating: 1 out of 5
I have not received my order
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Response from Petit-Fernand
Good morning, We will call you today to help you as soon as possible. Good morning, Camille Petit-Fernand
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Kirsten J.
Rating: 4 out of 5
The name stickers are really beautiful. Only the delivery time was a bit long, but if you know that and can take it into account, it's ok.
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Response from Petit-Fernand
Thank you for your order and your review. As our products are shipped from France, delivery may take a little longer than expected. However, we are pleased that you like the stickers. ?? Have a nice day, Elise, EsIstMeins
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Elena C.
Rating: 4 out of 5
Great service and timely shipping
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Math
Rating: 4 out of 5
Very easy to use website, very cute designs, fast delivery and quality product! Only "hitch", it would be great to be able to change the pattern for each type of label.
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Mademoiselle Albuquerque
Rating: 1 out of 5
I know what happened this past year two orders never received but they sent them back to me
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Response from Petit-Fernand
Hello. We're sorry your order was delayed but we're glad we could help! Luce C-MonEtiquette
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Invité
Rating: 1 out of 5
Order never received......
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Response from Petit-Fernand
Hello. We're very sorry that you still haven't received your order. I will contact you this morning to discuss what solutions I can offer. We are always available to help you. Luce C-MonEtiquette
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Invité
Rating: 1 out of 5
I have not received my order.
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Response from Petit-Fernand
Good morning, We will contact you today to find a solution. Good morning, Camille Petit-Fernand
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Lorelie V.
Rating: 4 out of 5
Amazing quality as always. I have ordered this so many times for my sons school things. Thank you.
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Invité
Rating: 1 out of 5
Order never received and paid for
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Response from Petit-Fernand
Hello. We're very sorry that you still haven't received your order. I will contact you this morning to discuss what solutions I can offer. We are always available to help you. Luce C-MonEtiquette
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Aurélie Dv
Rating: 1 out of 5
My order never arrived despite its delivered status. I'm disappointed and I won't have any labels in time for my children's first day of school.
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Response from Petit-Fernand
Hello. We're very sorry that you still haven't received your order. I will contact you this morning to discuss what solutions I can offer. We remain available to help you. Luce C-MonEtiquette
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Sheila Garcia
Rating: 4 out of 5
A little disappointed for the shipping time, but very happy with my order, I'm going to reorder ...?
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Invité
Rating: 4 out of 5
Error on the initial order, but top-notch after-sales service
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Response from Petit-Fernand
Thank you for your feedback, we are delighted to have been able to help you! Have a nice day? Luce C-MonEtiquette
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Hanane Bourass
Rating: 4 out of 5
Very nice label ??
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Laura Testud
Rating: 1 out of 5
I haven't received my order, what should I do?
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Response from Petit-Fernand
Hello. We're very sorry that you still haven't received your order. I see that your order has been the subject of a postal return of which you have been notified. I will contact you this morning to discuss the solutions I can offer you. We remain available to help you. Luce C-MonEtiquette
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Stephanie
Rating: 4 out of 5
Very practical and pretty
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Alizée
Rating: 4 out of 5
I'm always delighted with the practical labels! I've ordered them for the second year running and the fasteners break after two uses.
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Loulou Chouchou
Rating: 1 out of 5
I have not received my order
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Response from Petit-Fernand
Hello. We're very sorry that you still haven't received your order. I will contact you this morning to discuss what solutions I can offer. We remain available to help you. Luce C-MonEtiquette
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Sofía Ventura Genís
Rating: 4 out of 5
Easy to design your labels. Free shipping since very little, although this last time it took the maximum number of days to arrive (10 days) normally it arrives quite fast.
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Response from Petit-Fernand
Good morning, Thank you for your message ! We hope you like our products :) Hello, Camille Petit-Fernand
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Corinne V.
Rating: 4 out of 5
Really nice sticker designs. Unfortunately the first set didn't arrive but a second set was sent straight away and they were definitely worth waiting for.
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Clémence Dubreuil
Rating: 2 out of 5
I ordered a gourd, a snack box and 30 iron-on labels, and while the gourd and the box are great quality, I'm very, very disappointed with the labels because, despite following the instructions to the letter, I've already got 4 of them peeling off my clothes. I wouldn't recommend them at all.
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Response from Petit-Fernand
Hello, we are sorry to read that you are not entirely satisfied with our products. I'll be in touch in the morning to discuss the situation directly with you and the solutions that might suit you. Have a nice day? Luce C-MonEtiquette
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Sophia
Rating: 1 out of 5
I placed an order on August 5th and I still haven't received anything.
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Response from Petit-Fernand
Hello. We're very sorry that you still haven't received your order. I will contact you this morning to discuss what solutions I can offer. We are always available to help you. Luce C-MonEtiquette
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Natacha
Rating: 4 out of 5
Fast delivery, I haven't tested the product yet, but it looks good.
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Hup
Rating: 1 out of 5
I have not received my labels after 2 emails to try to find out what the problem is no response! No follow-up! I am very disappointed
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Response from Petit-Fernand
Hello. We're very sorry that you still haven't received your order. I will contact you this morning to discuss what solutions I can offer. We remain available to help you. Luce C-MonEtiquette
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Valérie Diependael
Rating: 4 out of 5
Very nice labels, pretty colors and perfect patterns. Bad choice on my part as the labels are too big for basic school supplies.
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Anna Rubau Geli
Rating: 1 out of 5
I haven't received my order yet and I placed the order in July.
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Response from Petit-Fernand
Good morning Anna, We are sorry to hear about this situation. We will contact you today to help you. Good morning, Camille Petit-Fernand
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Invité
Rating: 1 out of 5
Order NOT received
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Response from Petit-Fernand
Hello. We're very sorry that you still haven't received your order. I will contact you this morning to discuss what solutions I can offer. We are always available to help you. Luce C-MonEtiquette
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Line Léger
Rating: 4 out of 5
The only problem is that you have to take your time to label them, and if you iron them on too quickly or position them wrongly, they end up coming unstuck.
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Invité
Rating: 2 out of 5
Thermo-adhesive labels don't stick
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Response from Petit-Fernand
Hello, we are sorry to read that you are not entirely satisfied with our products. I'll be in touch in the morning to discuss the situation directly with you and the solutions that might suit you. Have a nice day? Luce C-MonEtiquette
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Roy Julie
Rating: 1 out of 5
I did not receive my order
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Response from Petit-Fernand
Hello. We're very sorry that you still haven't received your order. I will contact you this morning to discuss what solutions I can offer. We are always available to help you. Luce C-MonEtiquette
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Invité
Rating: 1 out of 5
Orders not received. Contact impossible!
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Response from Petit-Fernand
Hello. We're very sorry that you still haven't received your order. I will contact you this morning to discuss what solutions I can offer. We remain available to help you. Luce C-MonEtiquette
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Besa
Rating: 1 out of 5
Didn't receive the article
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Response from Petit-Fernand
Hello. We're very sorry that you still haven't received your order. I will contact you this morning to discuss what solutions I can offer. We are always available to help you. Luce C-MonEtiquette
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Audrey
Rating: 4 out of 5
Very good labels, no worries about quality, just the paper to iron on the iron-on labels is missing. I'll buy some greaseproof paper I think will do the trick.
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Response from Petit-Fernand
Hello! I've just written you an email to let you know that I'm going to send you some greaseproof paper sheets! And a little bonus ;) Have a nice day? Luce C-MonEtiquette
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Vanessa
Rating: 1 out of 5
Order still not received! Same problems as last year. First shipment unsuccessful. I now find myself without a label for my son's first day of school. The order was placed at the end of July, so I was well in time to have them at the start of the new school year, but once again I'm not.
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Response from Petit-Fernand
Hello. We're very sorry that you still haven't received your order. I will contact you this morning to discuss what solutions I can offer. We remain available to help you. Luce C-MonEtiquette
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Olivier
Rating: 4 out of 5
Good product, unfortunately one of the two bottles ordered has a defect in the marking (visible only after unpacking).
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Invité
Rating: 4 out of 5
Attractive labels with good packaging, but disappointed with the color of one label chosen (ordered red and received orange).
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A.l.
Rating: 2 out of 5
The delivery took a disproportionately long time and did not arrive within the specified period, which meant it was too late for the school enrollment gift.
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Response from Petit-Fernand
Hello, We have checked everything and the latest date of receipt for your order was August 10, 2023. You received it on August 09. However, we hope you like our products. Have a nice day ? Elise, EsIstMeins
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Steffi Pierret
Rating: 1 out of 5
My order hasn't arrived yet, but I've already received the invitation to leave my opinion that it's already arrived.
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Response from Petit-Fernand
Hello. We're very sorry that you still haven't received your order. I will contact you this morning to discuss what solutions I can offer. We are always available to help you. Luce C-MonEtiquette
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