The online store Petit-Fernand excels in product quality, with customers frequently highlighting the durability and effectiveness of the labels, which remain intact even after multiple washes. The water bottles and containers are also noted for their appealing designs and high quality, making them popular gift choices. Delivery is consistently praised for its speed, with many reviews mentioning that orders arrive quickly and in perfect condition.
the product never arrived and i paid in advance. second year that happens i will not buy again
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Response from Petit-Fernand
Good morning Francesca, we are sorry for this shipping anomaly by the postal service. We have refunded your order as per your request. We remain at your disposal and wish you a good day. Alessio, Petit-Fernand
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Laetitia CUBAUD MAHUT
Rating: 1 out of 5
Never any response after-sales service order error several emails left without any return! Very disappointed!
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Response from Petit-Fernand
Hi Laetitia, I'm sorry you didn't receive the right lunchbox. I've just seen that our emails couldn't be delivered to your mailbox. I will contact you by phone this morning to discuss a solution directly with you. I apologize for this technical problem. Have a nice day? The C-MonEtiquette team
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Antonia P.
Rating: 4 out of 5
More orders placed is always all positive! Wide choice of customization, bright colors and reliability in order handling.
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Response from Petit-Fernand
Good morning Antonia, we are glad you are satisfied with our products.?? We hope to see you back on our site soon!? Alessio, Petit-Fernand
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Cha
Rating: 1 out of 5
I haven't received my order and I still haven't heard back from customer service. Order placed 12 days ago.
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Response from Petit-Fernand
Hello, we're sorry to see that you still haven't received your order. As you should have received it yesterday at the latest, I'll be contacting you this morning to discuss how we can help. We're here to help! Have a nice day? Luce C-MonEtiquette
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virginie guegan pouhaer
Rating: 4 out of 5
Lots of choice, fast shipping and matching the order on the website.
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Fede
Rating: 4 out of 5
I had problems with my order and asked for clarification via email. They responded right away and sent the product back to me free of charge. Honest is not for everyone!
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Response from Petit-Fernand
Dear Federica, we thank you for sharing your experience.? See you soon and have a nice day!?! Alessio, Petit-Fernand
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Svenja
Rating: 4 out of 5
I have ordered from you several times and have always been satisfied with how well your stickers stick to everything. Whether clothing or objects, it does what it promises. Really great.
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Response from Petit-Fernand
Hello, thank you very much for this great review. Have a nice day. Elise, EsIstMeins
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Invité
Rating: 4 out of 5
Easy to stick and practical for a first school year. Wide choice of label designs.
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Cristina
Rating: 4 out of 5
The labels are very good, useful and of good quality. The transport maybe a little slow but good, all correct.
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Response from Petit-Fernand
Hello Cristina, Thank you very much for your message? Camille Petit-Fernand
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Laura
Rating: 4 out of 5
Order received with labels that were not ours, so for the 1st time I checked my order. We usually get one booklet per child, so by first name, but here it's all in the same booklet. I didn't like that as far as organization was concerned. This is the 1st time in 6 years that I've ordered.
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Leila
Rating: 4 out of 5
Quick receipt of the product . Very good label and practical for clothes and even the suitcase . Because my child was traveling and it was cool.
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Barbara Martial
Rating: 4 out of 5
The quality of the labels and the speed of delivery are always top-notch, but I'm a bit disappointed by the bonus stickers! On previous occasions, they were much nicer!
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Invité
Rating: 4 out of 5
Quick and easy
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Mandy
Rating: 1 out of 5
I did not receive my order. This is already the 2nd time there have been problems with my orders at cmonetiquette :-(
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Response from Petit-Fernand
Hello, thank you for your feedback. We are very sorry that you did not receive your order and we apologize for this delivery anomaly by the postal services. I have just sent you an e-mail to discuss the solutions we can offer you. We are here to help you. Luce C-MonEtiquette
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Invité
Rating: 4 out of 5
Fast order!!! Fast delivery
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Angelo Bianchi
Rating: 1 out of 5
Hello, I asked within minutes of my order to change the logo of one of the children because I made a mistake, I was told very quickly that it would be done. The labels arrived without the requested change.
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Response from Petit-Fernand
Hello, indeed there was a technical problem when the change was taken into account, I apologize for that. As mentioned in the e-mail sent to you yesterday, your labels with the change have been reproduced and will be delivered to you very soon! We're here to help you. Have a nice day? The C-MonEtiquette team
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Maria
Rating: 4 out of 5
The pack is a very good offer, great service. My only comment is that I find that some of the label pages aren't filled in properly, which means a lot of paper is wasted, knowing that printing more labels in the empty spaces doesn't cost any more.
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Invité
Rating: 1 out of 5
Order never collected
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Response from Petit-Fernand
Hello, we're sorry to read that you still haven't received your order. I have just contacted you by e-mail to propose solutions. Please accept our apologies for this postal delivery anomaly. I remain available to help you! Have a nice day? Luce C-MonEtiquette
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muriel
Rating: 4 out of 5
I found the labels very nice, and the little bags too....
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Céline
Rating: 1 out of 5
Labels ordered at the beginning of July and still not received. My daughter is very disappointed.
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Response from Petit-Fernand
Hello, we're sorry you didn't receive your order. I have sent you an email to discuss a solution. Please accept our apologies for this postal delivery anomaly. Have a nice day? Luce C-MonEtiquette
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Evelyn Rousseau
Rating: 4 out of 5
Very pleased
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Manon De greef
Rating: 4 out of 5
The product corresponds perfectly to what is visible on the site. I've been ordering for 3 years and I'm always satisfied.
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Response from Petit-Fernand
Thank you so much for this great comment! Have a nice day? The C-MonEtiquette team
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Jacqueline
Rating: 1 out of 5
My order simply hasn't arrived and I haven't received any response to my inquiry. Unfortunately, I'm pretty dissatisfied.
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Response from Petit-Fernand
Hello Jacqueline, we are sorry that you have not received your order. It was sent on July 4th. I have sent you an email so that we can check your address before we resend your order. Have a nice day. Elise IsMine
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Sophie
Rating: 4 out of 5
The company is serious (warns of delivery delays when they occur) and ethical.
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Invité
Rating: 4 out of 5
Delighted with this experience, simple, fast and inexpensive, I recommend ++.
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L.
Rating: 1 out of 5
I still haven't received my order!
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Response from Petit-Fernand
Hello, we're sorry that the postal service is taking so long to deliver your order. We have just contacted you by email to discuss a solution. We're here to help. Have a nice day? The C-MonEtiquette team
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Lucie Goffioul
Rating: 4 out of 5
I've been ordering labels from you since 2014 and everything has always gone very well. This year, I'm just a little disappointed with one of the models from my last order because the font is really very very small, you can't see it well with the patterns. I'll choose another one for future orders. All the labels stick very well, there's a wide choice of patterns, colors etc.. I once received an isothermal gourd with a cap that didn't work. I just e-mailed them and they sent me a new one. I really recommend this site.
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Response from Petit-Fernand
Hello, thank you for this message. We have taken into account your comment about the font size, and we thank you for your feedback on this issue. We also thank you for all the kind comments you make about us! Have a nice day? The C-MonEtiquette team
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Melanie Copigneaux
Rating: 4 out of 5
Perfect label. Great canvas bag. My daughter loved it. Happily away at camp
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Audrey
Rating: 2 out of 5
I have not yet received my order
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Response from Petit-Fernand
Hello, we are sorry that the postal services have not yet sent your order, I have just contacted you by email to inform you of your delivery deadline! We're here to help. The C-MonEtiquette team
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CM
Rating: 4 out of 5
Lovely designs, be advised not to wash items above 40 degrees though or labels come unstuck. Overall satisfied.
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Lucia M
Rating: 4 out of 5
Fast delivery. They have a variety of products. As for the labels, they offer an endless number of designs. I already bought for my first child and everything went well, now I have repeated for my daughter!
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Response from Petit-Fernand
Hello Lucia, Thank you for your loyalty! Camille Petit-Fernand
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Invité
Rating: 4 out of 5
Satisfied with the products ordered. Too bad we can't order the mini labels out of the packs.
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Response from Petit-Fernand
Hello and thank you for your comment. You can order mini labels out of the pack! Just choose the "mini" shape in the self-adhesive object labels! Have a nice day? The C-MonEtiquette team
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Eckard K.
Rating: 4 out of 5
The goods and the price are ok. However, the delivery times could be shorter.
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Response from Petit-Fernand
Thank you for ordering from us! We are pleased to hear that you liked the labels and we would also like the delivery to be quicker. However, we have no control over the postal service! We also offer express delivery as an option :)
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AINARA CUESTA GOMEZ
Rating: 1 out of 5
I have not received either the first or the second order, even though I checked the address by phone and found it to be correct.
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Response from Petit-Fernand
Good morning Ainara, unfortunately delivery anomalies can occur with any transport company. In your case, Correos. Hopefully the second shipment from us will reach you in the next few days. For anything you need, we are here to help you. Have a nice day, Sandra Petit-Fernand
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Jennifer
Rating: 2 out of 5
I've been waiting almost 3 weeks for my order and I still haven't received anything. This is not normal (the post office has been very inefficient these last few weeks).
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Response from Petit-Fernand
Hello, your order has been returned by the post office due to incorrect addressing. We'll get back to you to make sure you got our email notifying you! We're here to help, have a nice day? The C-MonEtiquette team
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Kerstin G
Rating: 4 out of 5
Very fun to prepare the labels, fast delivery, so very efficient. Only downside: I ordered a primary pack for back-to-school as a gift for my godchild and it arrived mixed up in the notebooks with the other labels I'd ordered for my daughters. I had to do some cutting to make the gift, which is a bit of a shame. So it would be better if the packs were delivered in a separate notebook. Thank you so much!
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Response from Petit-Fernand
Hello, thank you for your message. We have taken into account your suggestion of separate notebooks for gifts! Have a nice day? Luce C-MonEtiquette
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Invité
Rating: 1 out of 5
Disappointed because I ended up with iron-on ??
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Response from Petit-Fernand
Hello! We're sorry that our products are not what you wanted. I have just contacted you by email to discuss the problem more precisely! Have a nice day? The C-MonEtiquette team
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Mlle Aline
Rating: 4 out of 5
Fast delivery but the envelope arrived very damaged and open in some places.
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Nisou
Rating: 4 out of 5
very practical labels, but shipment too slow
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Steidl Audrey
Rating: 4 out of 5
Conforms to the description delivered quickly niquel
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