The online store Petit-Fernand excels in product quality, with customers frequently highlighting the durability and effectiveness of the labels, which remain intact even after multiple washes. The water bottles and containers are also noted for their appealing designs and high quality, making them popular gift choices. Delivery is consistently praised for its speed, with many reviews mentioning that orders arrive quickly and in perfect condition.
Good morning Anna, we are sorry for this shipping anomaly by the postal service. We have contacted you to propose a solution. We remain at your disposal and wish you a good day. Alessio, Petit-Fernand
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Dubreucq Marjorie
Rating: 4 out of 5
I tried to stick one on the label of my daughter's bag for the moment because I wanted to see how it would hold up over time and 1 week it held up nothing to say to see in the wash if it holds up order received quickly I really recommend.
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Angelique LUCIANI
Rating: 4 out of 5
Very happy to have received my order. I've stuck them on but haven't yet tested them in a machine or a dishwasher. The idea of the booklet is very nice, at least you don't lose them. On the other hand, advertising emails every 2 days for a product you've already bought is boring.
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SEVERINE BELLANGER
Rating: 1 out of 5
Bad experience for me. We followed the instructions well, iron heat, application time and pressure, but the labels came off after the 1st wash at only 30 degrees. Very disappointed, I switched back to sewing labels.
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Response from Petit-Fernand
Hello, we're sorry that you're not entirely satisfied with our products. We have just contacted you by e-mail to discuss a solution that will suit you. Have a nice day? The C-MonEtiquette team
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Invité
Rating: 2 out of 5
The label comes off after the first wash. This is the second year I've bought from you and the problem is still the same... Despite the fact that the product has been left to rest before washing. The first time I thought I'd come across a bad booklet, but obviously your labels aren't made to last much longer than the last time I bought from you.
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Response from Petit-Fernand
Hello, we're sorry that you're not entirely satisfied with our products. We have just contacted you by e-mail in order to help you. Please do not hesitate to contact us directly for this type of problem! Have a nice day? The C-MonEtiquette team
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Mme Marguerite CARMONT
Rating: 2 out of 5
A little disgusted I wanted labels that stick by hand and not iron because more work but ...
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Response from Petit-Fernand
Hello, we offer iron-on AND self-adhesive clothing labels. We're sorry if the ones you've chosen don't suit you. Please do not hesitate to contact our customer service department by e-mail ([email protected]) or by telephone (05 19 88 01 72) for this type of problem! Have a nice day? The C-MonEtiquette team
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Stéphanie Deffontaines
Rating: 1 out of 5
This is the third time I've bought back the cap on the child's bottle and each time the cap has broken. The bottle is fine, which is why I've repurchased the cap each time. But this time it's too much, it lasted 2 days for 8 euros. It's just too much!
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Response from Petit-Fernand
Hello, We're sorry that you're not entirely satisfied with our products. I have just contacted you by e-mail to discuss a solution that might suit you. Have a nice day? The C-MonEtiquette team
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Virginie Bontade
Rating: 2 out of 5
I placed my order on 07/07 and to this day I still have not received my order although it is normally quicker. My order number is 1002951693. I hope I will receive it soon...
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Response from Petit-Fernand
Hello, we're sorry you haven't received your order yet. We have just contacted you by email to propose solutions. Please do not hesitate to contact us directly for this type of problem! Have a nice day? Luce C-MonEtiquette
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K.a
Rating: 4 out of 5
Good quality products. Fast shipping to Martinique!
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Roberta
Rating: 1 out of 5
I placed an order on 7/7/23 and it still has not been delivered! I write to their support but they don't answer me! They are scamming people! Return my money or send me what I paid for!
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Response from Petit-Fernand
Good morning Roberta, we are sorry for this shipping anomaly. We respond to messages in 24 hours, if you did not receive a response it probably was not delivered to us. Please contact us again at [email protected] or by phone at + 33 5 86 80 00 96. We will be happy to help you. Good day Alessio, Petit-Fernand
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Laetitia Wauthier
Rating: 4 out of 5
Perfect good quality
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B.j
Rating: 1 out of 5
Self-adhesive shoe labels don't stick at all. That said, the iron-on ones are superb. Just disappointed with the shoe labels which I can't use as they don't work.
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Response from Petit-Fernand
Hello, we are sorry that you are not completely satisfied with our products. Please do not hesitate to contact us by e-mail ([email protected]) so that we can report the problem! We're here to help. Have a nice day? The C-MonEtiquette team
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Melwisjay
Rating: 4 out of 5
I've been using them for 3 years in a row and I'm still just as satisfied. Very practical for the children's personal belongings.
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Rebeca Zarafescu
Rating: 4 out of 5
It's really great with the labels, they're really calm and you just have to stick them on, they don't come off!!! I highly recommend it!! ??????
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Response from Petit-Fernand
Thank you for your confidence! A beautiful day? Luce C-MonEtiquette
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Leroy Marie
Rating: 4 out of 5
A bit of trouble peeling off the labels
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Invité
Rating: 1 out of 5
I haven't received my labels
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Response from Petit-Fernand
Hello, I'm sorry you didn't receive your order. It was shipped on time. I've just emailed you to suggest a solution. We're here to help. Have a nice day? The C-MonEtiquette team
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Zahra
Rating: 4 out of 5
1st time I ordered adhesive labels, I was very satisfied with both the compliance of my request and the speed of receipt. I'll definitely be recommending other items in the near future.
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Response from Petit-Fernand
Thank you so much for your confidence! A beautiful day to you? Luce C-MonEtiquette
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Invité
Rating: 1 out of 5
I never received my order
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Response from Petit-Fernand
Hello, I'm sorry you haven't received your order yet. I'll get back to you later today to discuss a solution that will satisfy you. We're here to help. Have a nice day? The C-MonEtiquette team
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PHILIPPE
Rating: 4 out of 5
Good quality and originality
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Invité
Rating: 1 out of 5
Too few labels for the price. Other sites offer packs with more labels for less. Very disappointed. The impression of having been robbed.
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Response from Petit-Fernand
Hello, we are sorry that the prices displayed on our website are not what you expected. We hope that the quality of our products will convince you. Have a nice day? The C-MonEtiquette team
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Invité
Rating: 4 out of 5
Nice rendering, fast delivery. Haven't installed them yet for back-to-school.
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Invité
Rating: 4 out of 5
Unfortunately, the adhesive labels have been coming off more frequently recently when washing in the washing machine.
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Response from Petit-Fernand
Hello Stefanie, thank you very much for your order and your review. We are very sorry that the labels are peeling off. We have contacted you so that we can suggest a solution. Have a nice day, Elise, EsIstMeins
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Miss A.
Rating: 1 out of 5
Didn't deliver my product. When I asked about it I had no contact with a real person. Now down on money as no refund !!
Response from Petit-Fernand
Hello Ally, We are so sorry we didn't pick up your message sooner following the automated reply you received! I have sent you an email with several options so we can find a solution that suits you best ?? Jessica, Petit-Fernand
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Svenja B.
Rating: 4 out of 5
As last time, the stickers are great. I would find it better to be able to put the sizes together more individually. Gladly again. There was a better selection here for secondary school.
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Response from Petit-Fernand
Thank you for your order and your review. Have a nice day, Elise, EsIstMeins
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Invité
Rating: 4 out of 5
Shipping expensive
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Response from Petit-Fernand
Hello Charlotte, thank you for placing your order with us. I have checked on our system and have seen that you have selected delivery as standard letter | 0,00. We have contacted you to have more information about this. Have a nice day, Elise, EsIstMeins
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Invité
Rating: 4 out of 5
Meets my expectations
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Cynthia
Rating: 1 out of 5
Order never received and no reply to my email. Too bad because the first experience was good.
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Response from Petit-Fernand
Hello Cynthia, We have just contacted you to help you. Have a nice day, Camille C-MonEtiquette
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Modjinou
Rating: 4 out of 5
A fast delivery and a product in conformity with the order
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Tania Amat Serna
Rating: 4 out of 5
All correct, they fit very well
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Response from Petit-Fernand
Hi Tania, We are delighted that you like them :) Camille Petit-Fernand
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Barbara
Rating: 1 out of 5
The order never arrived. It was a gift for a friend, which I bought with a lot of illusion and time margin and in the end I had to end up buying something else crappy inextremis the same day I was meeting her.
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Response from Petit-Fernand
Good afternoon Barbara, We regret this delivery anomaly on the part of Correos. I confirm that your order has been fully refunded. Best regards, Camille Petit-Fernand
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Nad
Rating: 4 out of 5
Very good quality Varied motifs perfect for children. Check to see if the object labels are not too big for the pencils.
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Mi
Rating: 1 out of 5
I still haven't received my order after more than 15 days.
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Response from Petit-Fernand
Hello Mélissa, we have just contacted you by email because it must be a delivery anomaly with the Post Office. Your order was indeed sent by C-MonEtiquette. I have just contacted you by email in order to help you and do our best. Have a nice day, Sandra C-MonEtiquette
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Invité
Rating: 1 out of 5
I did not receive the order
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Response from Petit-Fernand
Hello Jennifer, we have just sent you an email to help you. It's about a delivery problem with the postal service. Please don't hesitate to get back to us within the day. See you soon, Sandra C-MonEtiquette
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EVA CRISTINA GONZALEZ MONTERO
Rating: 2 out of 5
I'm missing the paper for the plate, they were badly stapled and are badly die-cut, when removed from the sheet, they are quite damaged.
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Response from Petit-Fernand
Good morning Eva, We will contact you to help you. Best regards, Camille Petit-Fernand
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Invité
Rating: 1 out of 5
I have not yet received the package
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Response from Petit-Fernand
Good morning Martina, we are sorry to hear about this delay on the part of the postal service. We have contacted you to propose a solution. We remain at your disposal and wish you a good day. Alessio, Petit-Fernand
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A.C.
Rating: 1 out of 5
I NEVER GOT THE ORDER
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Response from Petit-Fernand
Good morning Alessandra, we apologize for this shipping anomaly by the postal service. We have contacted you by phone to propose a solution. We remain at your disposal and wish you a good day. Alessio, Petit-Fernand
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Leani
Rating: 4 out of 5
Love the personalisation Good price. Delivery took a bit longer than expected, but nothing crazy.
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Invité
Rating: 1 out of 5
The stickers were far too big and I received two different ones in one booklet. It was very impractical as I wanted to give one name as a gift. It looked silly.
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Response from Petit-Fernand
We are sorry to hear that your order did not meet your expectations. There are smaller labels available in mini format, that would probably have been the best for you. We would love to find out more details to see how we can resolve this issue for you by getting in touch with you via the email. LG, Ana
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Marie Pottier
Rating: 4 out of 5
Very satisfied with my order. Nice and fast I recommend
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Romane Gohaud
Rating: 4 out of 5
Good quality labels! Top design! Good experience, I'd do it again!
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