Petit-Fernand consistently delivers fast shipping and reliable delivery, with many reviews praising quick, on-time arrival and careful handling of products. The product quality is highlighted through durable, well-printed labels that withstand washing and wear, and designs that match customer orders with accurate colors and patterns. Customers repeatedly note ease of use and practicality, from simple application of labels to the usefulness of organized options and thoughtful presentation, with lasting results across clothing, lunchware, and school items. The service is described as excellent, with friendly assistance and dependable resolution, and a strong overall satisfaction that drives repeat orders.
The labels do not wash off. Impossible for me to recommend
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Response from Petit-Fernand
Hello. We are very sorry that you are not entirely satisfied with our products. I will contact you in the morning to discuss the problem. We are here to help you. Luce C-MonEtiquette
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Fanny I.
Rating: 4 out of 5
Very intuitive site and fast shipping. Quality labels. A little disappointed with the labels ordered with a floral background (small purple flowers). In fact, once the label is peeled off its sheet, the flowers are barely visible (floral print is largely present on the self-adhesive sheet, whereas we would have preferred to see it on the label itself).
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Su
Rating: 1 out of 5
It did not arrive at the right time. It took over a month and I had to order it a second time. I will not request your services again. This is the third time this has happened to me.
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Response from Petit-Fernand
Good morning Susana, We sincerely regret this delivery anomaly on the part of Correos. However, we hope that our products meet your expectations. Good day, Camille Petit-Fernand
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Minik Kelebek
Rating: 4 out of 5
Fast delivery, nice stickers but it's a shame there aren't more designs to choose from, decent quality but will have to wait and see.
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Dilek Oksuz
Rating: 1 out of 5
I still haven't received my order....
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Response from Petit-Fernand
Hello. We're very sorry that you still haven't received your order. I will contact you this morning to discuss what solutions I can offer you. We are always available to help you. Luce C-MonEtiquette
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Emmanuelle De Martinique
Rating: 1 out of 5
I did not receive my order
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Response from Petit-Fernand
Hello. We're very sorry that you still haven't received your order. I will contact you this morning to discuss what solutions I can offer you. We are always available to help you. Luce C-MonEtiquette
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Angélique
Rating: 4 out of 5
Fast and beautiful rendering
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Invité
Rating: 4 out of 5
Good, this is the third time I've bought labels for my children's school supplies. The fact that I can create my own designs is what makes it more interesting.
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Response from Petit-Fernand
Good morning, Thank you very much for your message ! Hello, Camille Petit-Fernand
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Stéphanie Nunès
Rating: 4 out of 5
Pleasant site navigation, wide choice of products and fast delivery. One downside: I received too many e-mails following my order.
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Mel
Rating: 4 out of 5
I've just received the labels, they're super cute and conform to my personalization, we'll have to see how they stand up to washing.
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Hedley4Mum
Rating: 1 out of 5
I can only give 1 star as i still have not received my order. I contacted your team and got an standard response to say it had been shipped. Its been nearly 2 months since i paid for my order. Very dissapointed as i have used 3 other times in past will have to go elswhere from now on.
Response from Petit-Fernand
We are very sorry to hear that the post lost your order in the transit and the labels didn't arrive as a result. Unfortunately for us, we could not influence the Royal Mail services. We offered you a new shipment on our cost and the labels were shipped 24 hours after you contacted us. We hope the envelope will arrive promptly! Please, let us know if there is anything else we can do for you. Kind regards, Stacy
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Invité
Rating: 2 out of 5
I purchased the labels because they were guaranteed to be shipped by July 22, instead they arrived on the 24th after I no longer needed them
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Response from Petit-Fernand
Good morning, We are sorry you did not receive your order in time. Shipping actually takes a maximum of 10 business days. You received the shipment late but still within the time frame specified by the postal service. We remain available for any information sur [email protected] and wish you a good day. Alessio, Petit-Fernand
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Invité
Rating: 4 out of 5
Very pretty labels and fast
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Invité
Rating: 1 out of 5
very bad, the product did not arrive
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Response from Petit-Fernand
Good afternoon, We are sorry for this anomaly, we will contact you to help you. Hello, Camille Petit-Fernand
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Invité
Rating: 4 out of 5
Fast shipping, good quality
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Response from Petit-Fernand
Thank you for ordering from us and for your review. We wish you a nice day. ?? Elise, ItIsMine
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Eva Cristina Gonzalez Montero
Rating: 1 out of 5
To date, no one has contacted me to solve the problems with my shipment.
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Response from Petit-Fernand
Good morning, We will be contacting you today to help you. Good morning, Camille Petit-Fernand
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Vanessa L.
Rating: 1 out of 5
Still haven't received my order
Response from Petit-Fernand
Hello Vanessa, we are very sorry to hear you have not received your order yet! We have sent you an email so we can find a solution together. Kind regards, Jessica
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Judicaëlle Baskens
Rating: 4 out of 5
A little too wide for the long ones, but otherwise great.
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Costantino S.
Rating: 4 out of 5
The company is doing well. Slightly less shipping by post (attempted one delivery and left in stock )
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Winny
Rating: 4 out of 5
Labels for my princess's entry into CM2. Impeccable. Just as described. Pretty, shiny, colorful. My daughter is a fan. Can't wait to go back to school!
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Delphine Latour
Rating: 4 out of 5
Very good products and fast delivery (I ordered stickers and personalized bags). I only gave them 4 stars because my last order arrived a little wrinkled, so some stickers were damaged and wrinkled, but that happens.
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Cecilia Huerta
Rating: 1 out of 5
I did not receive my order, it was my fourth order and I was very satisfied so far with the quality and design of the labels. But I wrote to customer service to say that I have not received the order I placed on 11/07 I receive a satisfaction survey with this message: Merci encore de nous avoir contactés! N'hésitez pas à nous donner votre avis ci-dessous. That is to say that it is either an automatic message and no one reads the messages or they have very bad customer service. On 07/13 I received the last message from petit fernand saying that my order had been shipped. When tracking it says order delivered, but it never arrived to my mailbox or to my door.
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Response from Petit-Fernand
Good morning Cecilia, We will contact you today to help you. Good morning, Camille Petit-Fernand
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Charlene
Rating: 4 out of 5
1st order and I am very satisfied and the labels are very beautiful and look good on the objects for the start of primary school.
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Response from Petit-Fernand
Thank you so much for trusting us! Lovely day? Luce C-MonEtiquette
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Abruzzese G.
Rating: 2 out of 5
labels have an error
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Response from Petit-Fernand
Good morning Giulia, we are sorry to hear that your order is not in line with your expectations. We have contacted you providing you with a solution. We remain at your disposal and wish you a good day. Alessio, Petit-Fernand
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Invité
Rating: 4 out of 5
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Laura
Rating: 4 out of 5
Nice designs, and labels that match the visual on the site. But compared with my last order, the paper is of poorer quality, peeling less easily and tearing even when the labels come off. It's a shame.
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Maria Soler
Rating: 4 out of 5
I really like the labels but this time instead of each individual pack with the name of each girl, there were two in the same pack and I had to remove the staples to distribute each label to the corresponding girl.
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Claire Fady
Rating: 4 out of 5
Found spare part for children's water bottle: replace broken cap!
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Mf
Rating: 4 out of 5
The new iron-on labels are much nicer and more practical than the first ones. To be continued in use and after several washes.
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Sarah
Rating: 4 out of 5
The self-adhesive labels for clothes and objects are perfect! They hold up in every wash ;-) On the other hand, the iron-on labels from my previous order don't hold up at all :-( they come off after the 1st wash :-(
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Lucy
Rating: 4 out of 5
Amazing! Quality of the products is brilliant and I absolutely loved the little book the iron on name tags were held in along with pages of rip out sheets of heat proof paper. Makes it a lot easier to store the book away for the next use.
Response from Petit-Fernand
Thank you for your wonderful review Lucy ? Glad to hear you enjoyed your order ?? Jessica, Petit-Fernand
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Invité
Rating: 1 out of 5
Hello I made my order on 16.07 2023 and I have not yet collected. I am not happy Alexandra Scholler Soisson 3, op den Iessen L7363 Lorentweiler Luxembourg
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Response from Petit-Fernand
Hello, we are sorry to read that you have not received your order. I will contact you this morning to discuss a solution. Please accept our apologies for this postal delivery anomaly. We remain available to help you. Have a nice day? Luce C-MonEtiquette
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Emi
Rating: 4 out of 5
I've been buying them for several years now and I'm very happy. It lasts over time. On
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Invité
Rating: 4 out of 5
Very good product Fast delivery
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Kaili
Rating: 1 out of 5
I ordered on 10.07. and got an email on 12.07 that my labels are on their way, I haven't received them yet and school starts next week. ??
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Response from Petit-Fernand
Hello Gisela, we are very sorry that you have still not received your labels. We are here to help you, so we have contacted you to propose a solution. Have a nice day, Elise, EsIstMeins
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Delphine Battistella Middernacht
Rating: 4 out of 5
The labels fully meet our expectations and those of the children, with their choice of colors and illustrations?
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Response from Petit-Fernand
Thank you so much for your kind comment! We are delighted that you like our products so much! Have a nice day? Luce C-MonEtiquette
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Colette
Rating: 1 out of 5
Order was lost then replacement hasn't arrived either
Response from Petit-Fernand
Hello Colette, I have contacted you by email regarding delivery times. Do not hesitate to contact us should you have any further question. Kind regards, Jessica
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Gwendolyn Charray
Rating: 4 out of 5
Received my order 3 days before it was super fast. Lots of choices for the background, writing and images. When I unpacked it, my daughters loved it. Very good experience
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Response from Petit-Fernand
Hello Gwendolyn, Your labels couldn't wait to join your daughters' school supplies! We're delighted to hear that you're completely satisfied with your order. ?? Very nice day, Ophélie C-MonEtiquette
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Romina Chantrenne
Rating: 4 out of 5
Easy efficient pretty and fast
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Anonym
Rating: 4 out of 5
Great labels. Only the iron-on labels don't last with us.
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Response from Petit-Fernand
Hello Esther, thank you for your order and your review. We are very sorry that the iron-on labels are not holding. We have contacted you to have more information about this and to propose a solution. We wish you a nice day. Elise, EsIstMeins
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