The online store Petit-Fernand excels in product quality, with customers frequently highlighting the durability and effectiveness of the labels, which remain intact even after multiple washes. The water bottles and containers are also noted for their appealing designs and high quality, making them popular gift choices. Delivery is consistently praised for its speed, with many reviews mentioning that orders arrive quickly and in perfect condition.
I'm a big fan of these labels, but my last order had a small flaw: the labels in the last lines on each page of the notebook weren't completely pre-cut. This made it difficult to remove them. Usually no problem!
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Valeria C.
Rating: 4 out of 5
I have already used your labels both adhesive and thermo adhesive labels . They are very cute my baby likes them and they have a good hold.
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Invité
Rating: 4 out of 5
1/ distribution via the post office with daily mail 2/ responsiveness and rapid response to questions by e-mail
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Mymska C
Rating: 4 out of 5
I bought labels quite late and in 3 days I had them delivered.
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Sabrina
Rating: 4 out of 5
Very fast shipping! The label seems to be of good quality. Not yet fused, to see if it holds up to washing.
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Virginie
Rating: 4 out of 5
Super quality Wide choice of icons
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Céline
Rating: 4 out of 5
As usual fast delivery and very nice labels
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Invité
Rating: 1 out of 5
Nothing to say about the product, which I know well, but the order just didn't arrive.
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Response from Petit-Fernand
Hello Marie Hélène, following our telephone conversation yesterday, we can confirm that the refund has been made. Have a nice day, Sandra C-MonEtiquette
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Paula Bello
Rating: 1 out of 5
Fatal express order. Delivered late. Product fine, as always.
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Response from Petit-Fernand
Good morning Paula, thank you very much for trusting us. We apologize for the delay of Seur. We have refunded the shipping costs. Good morning, Sandra Petit-Fernand
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Xisca
Rating: 1 out of 5
I paid the €9.5 express delivery because I needed it urgently to mark my son's clothes before going camping and it took more than 7 days. It did not arrive on time and I had to look for an alternative. I wrote to claim at least the return of the express delivery and they didn't even answer me.
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Response from Petit-Fernand
Good afternoon Francisca, We are very sorry for this situation. We have sent you an email as soon as we read your message. Have a nice day, Camille Petit-Fernand
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Laure Albertini
Rating: 1 out of 5
The delivery I paid 9eutos for chrono and they took several days to deliver to me.
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Response from Petit-Fernand
Hi Laure, we have just refunded you the 9.50 euros for the late delivery by chronopost. Have a nice day, Sandra C-MonEtiquette
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CFM
Rating: 1 out of 5
A pack of 150 labels per child with only 20 iron-on labels and 40 adhesive labels that can't be used because the initials of the family name are missing. Expensive for the use to which they will be put. As a result, I'm going to have to recommend a competitor this time. What's more, the children's names are mixed up in the booklets, which is not at all practical. Jen had ordered several times before but I won't do it again.
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Response from Petit-Fernand
Hello Charlotte, we have contacted you by email to help you. Have a nice day, Sandra C-MonEtiquette
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Virginie Everard
Rating: 4 out of 5
I ordered clothing labels and object labels, and I'm very satisfied.
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Belloy Stéphanie
Rating: 4 out of 5
Already ordered for my son's first school year. So satisfied that I repeated the order for his second.
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Stefania V.
Rating: 4 out of 5
Great product, customer support however not received...I had sent an email but no one ever responded
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Hannah
Rating: 2 out of 5
I was sent someone else's labels that I can't use. I finally got the labels I ordered. I would like to order again, but now I'm stuck with labels I can't use or give away, so they will be going in the bin.
Response from Petit-Fernand
Hello Hannah, we are very sorry that you were sent the wrong order the first time around and that you are now left with an unwanted set of labels. This mistake was unfortunately due to a human error. We appreciate that throwing the labels in the bin is a waste and goes agaisnt our values to be as eco-friendly as possible, however, for data protection, we cannot share third party personal details. Please do not hesitate to contact us by telephone so we can discuss this matter with you! Kind regards, Jessica
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Invité
Rating: 4 out of 5
Satisfactory product Responsive customer service
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Florence
Rating: 4 out of 5
Fairly ideal kit for a summer camp, but I find there are too many adhesive labels for objects and not enough iron-on labels for clothes. We'll see when we get back from camp how many labels will have lasted / how many clothes will have disappeared...
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Melle marianne
Rating: 4 out of 5
The labels are of very good quality but sometimes a little hard to remove from their place on the plate.
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Leïla
Rating: 2 out of 5
Fast delivery, and quick creation of the labels nevertheless I am disappointed the labels come off as of the first washing the labels objects are too large for the toothbrushes it is not really practical.
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Response from Petit-Fernand
Hello Leïla, we have just sent you an email to help you. We apologize for this quality anomaly. See you soon, Sandra C-MonEtiquette
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Adeline Sany
Rating: 4 out of 5
I've been a customer for 3 years and have always been satisfied with my orders. The heat-seal labels in particular are varied and easy to apply. I'm getting married in 2024, so I normally plan to buy envelope labels from this site.
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Jayne
Rating: 4 out of 5
Useful stick on product that doesn't require ironing.Easy to order. Despatch could have been faster
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Léa kuret;
Rating: 1 out of 5
Still nothing!
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Response from Petit-Fernand
Hello Lea, we've received your message and we've just replied. We hope to find a solution for you very soon. Have a nice day, Sandra C-MonEtiquette
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ANNE LISE
Rating: 4 out of 5
The labels seem to be of good quality, to be seen over time. Well presented, easy to use. However, I ordered 2 packs, one of which had the greaseproof paper but not the other. In addition, I would have liked to have been able to choose the type of label repair.
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Justine
Rating: 4 out of 5
Very nice labels Long delivery time
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Airmetic
Rating: 4 out of 5
Top label but delivery takes too long
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María
Rating: 1 out of 5
The express courier service takes much longer than the website indicates. After making payment as express shipping, the labels arrived after our son left for camp. Two days after the promised date.
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Response from Petit-Fernand
Good morning Maria, we have just refunded the express shipping costs. Seur should have delivered your order in 48 hours. We apologize for the delay. Good morning, Sandra Petit-Fernand
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Mylène De Berdt
Rating: 2 out of 5
Very long delivery time. Light packaging, at the price I paid for the labels (400), a reinforced envelope would have been the minimum, it arrived trampled and torn on the sides. The labels are very nice, but I just hope they hold up better than the previous ones which came off too easily after a few washes (without a tumble dryer).
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Response from Petit-Fernand
Hello Mylène, following our telephone conversation I can confirm the return :) Our apologies for this delivery anomaly. See you soon, Sandra C-MonEtiquette
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Aline M.
Rating: 4 out of 5
Good price and workmanship
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Response from Petit-Fernand
Thank you for your review, which we are very pleased about. We wish you a wonderful day. Elise, EsIstMeins
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Invité
Rating: 4 out of 5
I am very satisfied
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Response from Petit-Fernand
Thank you very much for this review! We wish you a wonderful day. Elise IsMine
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alessandra
Rating: 1 out of 5
surely the mistake was mine in not choosing tracked shipping but I didn't receive the labels so I don't know how they are. I gave you 20 euros and I regret it
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Response from Petit-Fernand
Good morning Alessandra, we are sorry for this shipping anomaly by the postal service. We have sent you an email to find a solution to this inconvenience. Good day Alessio, Petit-Fernand
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Invité
Rating: 1 out of 5
Not yet received the package
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Response from Petit-Fernand
Hello Céline, I've just contacted you by email to check your address and suggest a solution. Your order should have arrived several days ago. I am waiting for your reply to help you as soon as possible. Have a nice day, Sandra C-MonEtiquette
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Véronique
Rating: 4 out of 5
The only drawback is that the labels don't always stay on after ironing, which I find very unfortunate.
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ABB
Rating: 1 out of 5
I never received my order or even a reply to my emails. However, my account has been debited...
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Response from Petit-Fernand
Hello Anne Lise, I'm sorry for you because we have sent you an email informing you that your order has been returned to us by La Poste due to an address error. We invite you to contact us by phone or email in order to help you. Have a nice day, Sandra C-MonEtiquette
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Chtitehornet
Rating: 4 out of 5
Quality products, but I didn't expect the labels to be so "big". The instructions for use on the bottle say not to leave the bottle within the reach of children, even though these are children's bottles. I don't really understand. And the operation of the stopper also seems complicated to me for a child.
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VIVIANE
Rating: 4 out of 5
solid, but bottle stopper a little fragile I bought 5 lunchboxes and 5 bottles (in two instalments) for my grandchildren
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Lena
Rating: 4 out of 5
I am very satisfied with the products. Only this time I was disappointed with the implementation. I ordered 3 products. 2 of the same and one different. And this time everything is mixed up in the booklets with the labels
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Response from Petit-Fernand
Dear Lena, Thank you for your new order. We are sorry if the labels were mixed up due to human error. We will make sure that this does not happen again. If you have any other question or suggestion, please contact our customer service and we will be happy to help!
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Cindy Hauet
Rating: 1 out of 5
Unfortunately I can't comment on the quality of the products or their use, as I still haven't received my order. My order was shipped on June 16, today is July 4 and I still haven't received it. I'm a bit sad because I've only heard good things about this site.
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Response from Petit-Fernand
Hello Cindy, I have just contacted you by email in order to help you as soon as possible. We are available by phone from 9am to 5pm if you prefer. Have a nice day, Sandra C-MonEtiquette
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Cathy
Rating: 4 out of 5
Practical, colorful labels. The pack contains various designs for all occasions. The labels are dishwasher and cleaning resistant. Two small drawbacks: I didn't find exactly the same background color for my daughter's label when I redid it. And on my last order, delivery times were longer than usual.
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Carine
Rating: 4 out of 5
Fast, accurate delivery of self-adhesive labels, which save time compared to sewing a keychain.
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