The online store Petit-Fernand excels in product quality, with customers frequently highlighting the durability and effectiveness of the labels, which remain intact even after multiple washes. The water bottles and containers are also noted for their appealing designs and high quality, making them popular gift choices. Delivery is consistently praised for its speed, with many reviews mentioning that orders arrive quickly and in perfect condition.
Hi Ines, we have just contacted you by email so we can help you. It is not normal for them to come loose. Good morning, Sandra Petit-Fernand
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Gixane
Rating: 2 out of 5
It takes a long time to arrive. The stickers cost enough to separate them to take them one at a time. Difficult.
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Response from Petit-Fernand
Hello Gixane, we are sorry to hear that the delivery took so long with the post office. Have a good day, Sandra Petit-Fernand
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Fa
Rating: 4 out of 5
is good quality of labels and then also the variety of designs to choose from.
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Anja
Rating: 4 out of 5
Stickers are high quality and hold up very well! However, I find them very expensive.
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Ms
Rating: 4 out of 5
Yes, I have purchased products on several occasions. I love them. I have a user profile and I would like to be able to accumulate points and/or enjoy some advantages.
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Alice
Rating: 4 out of 5
Adhesive clothing labels are very convenient if I may as a suggestion one-line lettering could also be larger using italics (like those for shoes). The bag of a good cotton. Delivery on time.
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Alba Lopez Macario
Rating: 1 out of 5
Sending by regular mail without tracking is not acceptable because after waiting 18 working days it may never arrive and you may have to wait another 18 working days for a new shipment.
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Response from Petit-Fernand
Hi Alba, we are surprised by your message because there is a trackable shipping option. Although there has been a loss with your order, we have reshipped it free of charge. We apologize for the wait and hope that you can trust us another time. Good day, Sandra Petit-Fernand
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Invité ZANA
Rating: 1 out of 5
to this day I have not received anything from my order, but you have debited my order, I am still waiting for it, your site is not serious.
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Response from Petit-Fernand
Hello Lucette, we have just contacted you by phone to help you. We look forward to hearing from you. All the best, Sandra C-MonEtiquette
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Invité
Rating: 1 out of 5
Didn't received stickers which ordered beginning of April, sended email to customer service, didn't get any response. So disappointed, daughter paid with her own money on her card ??
Response from Petit-Fernand
Dear Zofia, we are sorry to find out that your order didn't reach you. We are happy to resolve this issue and offer you a few solutions over the email. Please, get in touch with us! Kind regards, Stacy
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Invité
Rating: 4 out of 5
As described Fast delivery
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Chaimaa
Rating: 1 out of 5
I did not receive my order
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Response from Petit-Fernand
Hello Chaimaa, we have just contacted you by email to help you. Have a nice day, Sandra C-MonEtiquette
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Laura
Rating: 4 out of 5
Very good quality and beautiful rendering! Too bad there's no proofreading, I made a mistake writing the name on a label!
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Isabelle FERGER
Rating: 1 out of 5
Despite all the instructions, the labels don't stick. They peel off in the first wash. I'm extremely disappointed and annoyed. I had only positive feedback from you. Wasn't there a PB with my labels?
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Response from Petit-Fernand
Hello Isabelle, thank you for your phone call. We are sorry for this quality anomaly. In any case, do not hesitate to come back to us by email for any further information. See you soon, Sandra C-MonEtiquette
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Imogen
Rating: 4 out of 5
Great labels. Delivery took over 2 weeks.
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Julie Liso
Rating: 4 out of 5
Very pretty gourd, well decorated. Only downside: the cap is very difficult to open. 2 days of use and my daughter broke the cap trying to open it.
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Invité
Rating: 4 out of 5
Discounts after several orders would be welcome. Otherwise all is well
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francesca M.
Rating: 1 out of 5
Water bottle cap broke after 2 days
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Response from Petit-Fernand
Good morning, we have sent you a private message to resolve this unfortunate inconvenience. Good day Alessio, Petit-Fernand
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Invité
Rating: 4 out of 5
The site is clear
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Invité
Rating: 1 out of 5
Very badly cut labels I'm very disappointed
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Response from Petit-Fernand
Hello, We're sorry to hear that you're experiencing difficulties with your labels. We have contacted you privately to find a solution to this problem. Have a nice day Alessio C-MonEtiquette
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Victoria Rolin
Rating: 4 out of 5
I've been using these products for 2 years now and have had no problems. The self-adhesive clothing labels are very practical.
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antonella G.
Rating: 4 out of 5
top products,easy to use and very durable over time
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Jessica
Rating: 1 out of 5
They never arrived
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Response from Petit-Fernand
Good morning, we are sorry for this shipping anomaly by the postal service. We have sent you an email to find a solution. Good day Alessio
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Stéphanie Legros
Rating: 4 out of 5
Beautifully presented in its little booklet. Top-quality adhesive and top-quality paper.
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Invité
Rating: 1 out of 5
Quality problems
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Response from Petit-Fernand
Hello Anne, we've left you a voicemail to help you. Have a nice day, Sandra C-MonEtiquette
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bordes christian
Rating: 4 out of 5
Perfect match, fast service
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Chiara
Rating: 1 out of 5
Unfortunately, I did not receive the order
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Response from Petit-Fernand
Good morning Chiara, we are sorry to learn of this anomaly on the shipment. We have taken steps to send you an email to resolve the issue. Have a good day. Alessio
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Jean louis Remy
Rating: 1 out of 5
I received tiny labels on which it was not possible to describe, so they had nothing to do with the product I was looking for.
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Response from Petit-Fernand
Hello, We are sorry for this misunderstanding. As you can see in our product sheet, our labels are fully customizable on the website. I have sent you an email to propose a solution. Have a nice day Alessio
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Invité
Rating: 4 out of 5
This experience has been a great help to me because I have been able to develop my imagination with labels and this has been a great help to me.
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Invité
Rating: 4 out of 5
The speed of delivery is always appreciated. The wrong Spanish label was inserted in the leaflet instead of a label.
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Jennifer Teste
Rating: 4 out of 5
Top labels??
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Invité
Rating: 4 out of 5
Order received but with printing errors, complaint made, I quickly received new labels in line with expectations.
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Invité
Rating: 4 out of 5
The site is very easy to access. The shipment was very fast. Now to see in time if it holds well the clothes. Thank you very much
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Yvonne
Rating: 4 out of 5
Good workmanship and fast delivery time for the labels. I think the price is a bit high for iron-on labels.
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Response from Petit-Fernand
Thank you for your feedback. We offer a discount based on the quantity :)
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Invité
Rating: 1 out of 5
Hello, I've ordered several times, and I've had no problems until now. The latest self-adhesive labels that I ordered from you either peel off very badly or not at all. I'm very disappointed, especially as I'm likely to order again. Could you please make me a commercial gesture? Sincerely FASSOT stephanie
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Response from Petit-Fernand
Hello, We're sorry to hear that you're experiencing difficulties with your labels. We will contact you privately to find a solution. Have a nice day Alessio
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Thérèse
Rating: 1 out of 5
Hello, I did not receive my order although I had chosen a delivery in chronopost with the price which goes with. I tried to contact them to understand and no answer. Even the contact form to write them does not work. The amount of my order has been deducted from my bank account but to date, no news of this order. I am very, very disappointed. Thank you very much.
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Response from Petit-Fernand
Hello Thérèse, We are sorry to hear that you have not yet received your order. However, we notice that it was delivered by Chronopost to a relay point. We have sent you an email to give you more details about this inconvenience. Have a nice day Alessio
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Julia NICOLLO
Rating: 4 out of 5
Fast shipping, quality products (gourds in different sizes) and durability too (clothing labels used for years).
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Corinne.C
Rating: 4 out of 5
It was my very 1st order, everything is perfect, work and delivery respected! I recommend this company!
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jennifer
Rating: 4 out of 5
Fast and careful shipping, possibility to choose your motif, writing color
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Catherine Mazodier
Rating: 1 out of 5
I was expecting a screen-printed image
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Response from Petit-Fernand
Hello Catherine, We are very sorry to hear that your order did not meet your expectations. However we remind you that you can consult the characteristics of our products are well described in the product page at the time of ordering. Thank you for your understanding. Good day, Alessio C-MonEtiquette
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Sibylle W.
Rating: 1 out of 5
My order has arrived damaged. I contacted you directly, but unfortunately there was no response.
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Response from Petit-Fernand
Hi Sibylle, we are sorry to hear that the labels were damaged during transportation. We would love to see the picture of the problem and would be happy to help you if you reply to the email.
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