The online store Petit-Fernand excels in product quality, with customers frequently highlighting the durability and effectiveness of the labels, which remain intact even after multiple washes. The water bottles and containers are also noted for their appealing designs and high quality, making them popular gift choices. Delivery is consistently praised for its speed, with many reviews mentioning that orders arrive quickly and in perfect condition.
Hello Antonia, our customer service has just contacted you by email in order to help you as soon as possible. Have a nice day, Sandra C-MonEtiquette
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Luni Angel
Rating: 4 out of 5
The personalized gourd I picked up for my son is the envy of many, it's top notch. The self-adhesive labels I took for clothes and objects are superb, but I've had some peeling off. I applied the stickers to the recommended surfaces (clothing labels, not the material of the garment) and put them in the washing machine 24 hours after sticking them, but they didn't all stick. As for the labels on objects, I'll have to see if they hold up after several washes in the dishwasher, but for the time being, they seem to be holding up? in short, I can't complain, it's a good buy.
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Émeline
Rating: 4 out of 5
Perfect labels. Order as expected. Delivery on time. One small drawback. A problem with the stamps on the first three sheets, so they escape from the booklet. Quality labels. This is my 3rd order in 3 years and I'm always satisfied.
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chiara P.
Rating: 4 out of 5
Always very fast deliveries and quality products. The cost of some products, such as bags, is a bit high compared to the size, however, they are always made with care.
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Mme stephanie ynesta
Rating: 1 out of 5
I did not receive my order
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Response from Petit-Fernand
Thank you for your availability by phone. We are sincerely sorry for this delivery anomaly. Have a nice day Stephanie, Sandra C-MonEtiquette
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Pascucci
Rating: 1 out of 5
Order shipped on 9.03.2023 still nothing received as of 23.03.2023 .
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Response from Petit-Fernand
Hello Maeva, a message was sent to you yesterday concerning the return of your order. We are very sorry about this delivery anomaly with La Poste and hope your order will arrive soon :) Have a nice day, Sandra C-MonEtiquette
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laetitia
Rating: 4 out of 5
Labels as beautiful as ever, but long lead times
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María José
Rating: 4 out of 5
It fulfills its function and are beautiful, so far I have washed the clothes with the labels a few times, it remains to be seen if they hold enough washings
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Response from Petit-Fernand
Good morning Maria Jose, thank you for your message :) Our garment labels are machine washable and tumble dryer safe. Have a nice day, Sandra Petit-Fernand
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IP
Rating: 1 out of 5
I have not received my order
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Response from Petit-Fernand
Hi Iria, We have just sent you an email to help you with the tracking of your order. It is true that it should have arrived by now. We will help you as soon as possible :) Good morning, Sandra Petit-Fernand
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Jessica
Rating: 1 out of 5
I still haven't received anything as of today, March 21, 2023, order placed I think on December 27!
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Response from Petit-Fernand
Good morning Jessica, I am sorry you did not receive your order. This must be an anomaly. I have sent you an email so that we can bring you a solution. Have a good day. Margaret
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Marion
Rating: 4 out of 5
Cool products
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voit
Rating: 4 out of 5
Easy to order. Received simply by post, perfect. Very easy to use.
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PAOLA
Rating: 4 out of 5
This is not the first time I have ordered your labels. I also ordered them to give as gifts to my friends. They are really useful and original. I took advantage of free shipping so also a great price.
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Kunde
Rating: 4 out of 5
This was my second order. Everything as described, the labels stick perfectly. On clothes, dishes, shoes, bags... You can still remove them without leaving any residue. I just had to wait a little longer for delivery this time.
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Response from Petit-Fernand
Thank you for your feedback! We are pleased to hear about your positive experience. Be careful not to use your clothing labels over items as they can peel off. Sorry if the post took a little longer than usual.
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Invité
Rating: 4 out of 5
The product corresponds to my expectations and the description is accurate.
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estelle rouan
Rating: 1 out of 5
Very disappointed I ordered 2 wooden luggage tags for my children. The tags are correct (18euros) but the fasteners are two pieces of string that will obviously never hold and do not allow the tags to be moved to other bags once attached.
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Response from Petit-Fernand
Hello Estelle, we're sorry our products didn't meet your expectations. Have a nice day, Sandra - CMonEtiquette
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Cécile Vandenbroucke
Rating: 4 out of 5
Very satisfied with the labels.
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Invité
Rating: 4 out of 5
Nice site and easy to create
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Invité
Rating: 4 out of 5
Had a problem with the shipment and it took a long time for the labels to arrive but as soon as I contacted them they found a solution and the attention was very good. Thank you!
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Super faire-part
Rating: 4 out of 5
Very reactive customer service who returned the labels as they should have been after a printing problem. I would recommend
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Sandrine D
Rating: 4 out of 5
Excellent, friendly customer service. Selling lunchbox parts is a great idea!
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Eichler
Rating: 4 out of 5
With the first order the delivery somehow didn't work out (postal strike), then I tried again and the goods arrived within 2 days, the labels are just great.
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T.K.
Rating: 4 out of 5
Fast delivery, good product
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Isabelle
Rating: 4 out of 5
very practical label, sticks well
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AURELIEN MICHEL FRANCOIS BERTEAU
Rating: 1 out of 5
Order not received
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Response from Petit-Fernand
Hello Aurélien, we have just contacted you by email in order to help you with the follow-up of your order. Have a nice day, Sandra C-MonEtiquette
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Mlle DUBAIN Stephanie
Rating: 4 out of 5
Fast and careful delivery. A little too much packaging though, which is a shame.
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Caroline
Rating: 4 out of 5
Super beautiful label, but arrive very long ... fortunately arrive 2 weeks after shipment! Caroline
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Serena
Rating: 1 out of 5
The labels have not arrived for 15 days no is not happy
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Response from Petit-Fernand
Hello Serena, we hope your order will arrive quickly by post. Have a nice day, Sandra C-MonEtiquette
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Delphine Husson
Rating: 4 out of 5
I received what I had ordered in good condition and quickly.
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Happy C.
Rating: 4 out of 5
tout va bien, je préférerais des alphabets plus gras
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Invité
Rating: 4 out of 5
????Very happy and good quality labels, I will be back.????
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Lilou
Rating: 4 out of 5
Everything was perfect!
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Invité
Rating: 1 out of 5
The smallest object labels are illegible... I chose the navy background with white waves. On the large ones, it's not a problem, but on the small ones, the waves stand out too much and you can't read the name!
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Response from Petit-Fernand
Hi Tracy, I've just left you a voicemail to help you. Have a lovely day, Sandra C-MonEtiquette
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Salomé Simón Gálvez
Rating: 2 out of 5
I have been buying stickers from this site for a long time because they are very nice. The problem is that the price of the stickers is the same, but there are fewer stickers than before in the booklet.
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Response from Petit-Fernand
Hello Salome, I am sorry, but we have not changed the quantities. We sell the labels by 10 at a time, and from 30 labels onwards they go down to -50 % for every 10 units. Good day :) Sandra Petit-Fernand
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Marta I.
Rating: 2 out of 5
honestly, I didn't like them because two years ago they were much better. now the ones with the iron are different and after a wash they come off, and then I made for two children and they mixed the names and there were two less. they had to make a notepad by name
Response from Petit-Fernand
Hi Marta, we are very sorry to hear about this issue. We would like to contact you over the email to find out more details and offer a suitable for you solution.
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Invité
Rating: 1 out of 5
The order never arrived
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Response from Petit-Fernand
Hello Séverine, an email has been sent to you to help you as soon as possible. Have a nice day, Sandra C-MonEtiquette
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Invité
Rating: 2 out of 5
Wrong labels received, not corresponding to the last choice made. I had deleted the wrong draft and kept the right one.
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Response from Petit-Fernand
Hi Pauline, we've left you a voicemail so that we can better understand your request. Have a nice day, Sandra C-MonEtiquette
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Invité
Rating: 1 out of 5
I've been ordering for several years, and I'm disappointed with the quality this time, the labels don't peel off very well.
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Response from Petit-Fernand
Hello Audrey, an email has been sent to you to help you with this quality anomaly. Have a nice day :) Sandra C-MonEtiquette
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Boddaert
Rating: 2 out of 5
the products are clearly described and ordering is simple, but the products did not conform to my order, the personalization badge was missing
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Response from Petit-Fernand
Hi Rita Marie, I'm sorry to read your message, but the labels you've chosen don't have an illustration. In your order confirmation email, this was clearly indicated. We're sorry you didn't take this information into account. Have a nice day, Sandra C-MonEtiquette
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Christelle Bartholomé
Rating: 2 out of 5
Labels arrived too late 1 1/2 weeks after order My daughter was already at camp??????
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Response from Petit-Fernand
Hello Christelle, We are sorry for the delay in delivery of your order. We have just contacted you by email :) Have a nice day, Sandra C-MonEtiquette
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