Petit-Fernand consistently delivers fast shipping and reliable delivery, with many reviews praising quick, on-time arrival and careful handling of products. The product quality is highlighted through durable, well-printed labels that withstand washing and wear, and designs that match customer orders with accurate colors and patterns. Customers repeatedly note ease of use and practicality, from simple application of labels to the usefulness of organized options and thoughtful presentation, with lasting results across clothing, lunchware, and school items. The service is described as excellent, with friendly assistance and dependable resolution, and a strong overall satisfaction that drives repeat orders.
The products I wanted came correctly as expected. However, the came at the end of the postal period which was sadly too late for their intended purpose.
Response from Petit-Fernand
Many thanks for choosing us and apologies if the Royal Mail deliver with the delays.
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Audrey Fauvel
Rating: 2 out of 5
I had chosen a black spider logo and to my great surprise the logo is all white so you can't see anything disappointed
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Response from Petit-Fernand
Hello Audrey, we've just sent you an email to help you understand your request. Have a nice day, Sandra C-MonEtiquette
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Nadège Durand
Rating: 4 out of 5
Fast shipping. Affordable products. ALL CLEAR. Happy with my purchase. Second time ordering from this site.
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Invité
Rating: 1 out of 5
I ordered a while ago and it arrived after about 10 days I redo another order and after about a month still nothing has arrived!
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Response from Petit-Fernand
Hello, We are sorry :( Your order was shipped on May 17. I will send you a private message to help you. I wish you a good day,
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Dgd
Rating: 1 out of 5
Order placed on 27/05, payment made, I still haven't received anything.
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Response from Petit-Fernand
Hello Daniela, this is not normal because we sent your order a long time ago. Could you please confirm your address (you can reply to the e-mail I've just sent you). Good day to you, Mathilde
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Sandrine Bottazzi
Rating: 4 out of 5
Fast delivery, nice labels that hold well. But it says A little small
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Maurine Costa
Rating: 2 out of 5
Very disappointed by my last order, my first experience had been perfect but this time I received my labels all blurred and with a big delay in shipping ... too bad.
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Response from Petit-Fernand
Hello Maurine, we're sorry about this? Can you send us some photos? I've just sent you an e-mail. Good day to you, Mathilde
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Émilie
Rating: 4 out of 5
Several orders over the last few years, always satisfied with the quality of the iron-on clothing labels. Fast delivery and always conforms to our choice, variety of colors and designs. The only minor disappointment was the stainless steel gourd to be personalized, which was already leaking even though we'd only been using it for less than a year, and the paint had peeled off after a few weeks.
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Mel
Rating: 2 out of 5
Hello, the last labels did not stick once put in the machine.
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Response from Petit-Fernand
Hello, you ordered self-adhesive labels for objects. Or is this another order? I'll send you an e-mail to clarify the matter. Have a nice day, Mathilde
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Cécile
Rating: 1 out of 5
The writing was too small and the labels peeled off on the 1st slap.
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Response from Petit-Fernand
Hello, the labels should obviously not come off! I've just e-mailed you to try and find a solution. Have a nice day, Mathilde
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Adelaide Lemagnent
Rating: 4 out of 5
Order received very quickly and corresponds perfectly to what I wanted. Very practical to be able to order only the type of labels we want.
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Johanna Dufau
Rating: 1 out of 5
The iron-on labels didn't hold, they all came off in the first wash ... it's the first time this has happened, the first order I placed I didn't have this problem ... this time I wasted my money and my labels.
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Response from Petit-Fernand
Hello Johanna, this shouldn't happen! I'll send you a private message to sort it out. Have a nice day, Mathilde
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Angeles
Rating: 1 out of 5
I have never received the labels
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Response from Petit-Fernand
Hello, We are sorry. The order was shipped from our side. I see that your order has been refunded after your contact with our customer service. Have a nice day, Mathilde
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Marc
Rating: 1 out of 5
I didn't receive my labels on time, it's 09/06 and I still haven't received anything and now they're useless.
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Response from Petit-Fernand
Hello Marc, the order was sent from us, we're sorry you didn't receive it :( I see that following your contact with our customer service department, the order was sent to you again on 07/06: it should be arriving soon! Thank you for your understanding and have a wonderful day,
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Invité
Rating: 1 out of 5
Unfortunately for the second time in a row the order did not arrive after a long wait.
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Response from Petit-Fernand
Good morning Gina, we're sorry to hear that Deutsche Post is having trouble finding your address for the second order. We will email you with the same options as the first time and do everything we can on our end! We apologize again for the problem with the post office, which we also have to rely on and unfortunately could not influence!
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Invité
Rating: 4 out of 5
I'll write a full review after I've washed my clothes a few times. My first impression, no pun intended, is amazing. Sincerely yours
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Tifany Lejeune
Rating: 4 out of 5
Nice flask, but it leaks systematically when it's bent over in the schoolbag.
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Florence D
Rating: 4 out of 5
Very practical product: self-adhesive labels. In my opinion, it doesn't wash as well as before. Fast, reliable service. Excellent communication.
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Camus Audrey
Rating: 4 out of 5
Wide choice
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Camille
Rating: 4 out of 5
Great labels for clothes and objects. They hold very well!
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Invité
Rating: 1 out of 5
I never received what I ordered!
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Response from Petit-Fernand
Good morning Sara, we are sorry for this shipping anomaly by postal services. We have proceeded to send you an email to rovare a solution. Alessio, Petit-Fernand
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Invité
Rating: 1 out of 5
They don't stand up to washing
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Response from Petit-Fernand
Hello Sylvie, we have sent you a message to help you. Have a nice day, Sandra C-MonEtiquette
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Nerea Garitaonandia
Rating: 4 out of 5
The shipping in my opinion takes a while, but it is worth the wait! In addition, they are very friendly, I will repeat for sure!
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Mme Marie Barbare
Rating: 4 out of 5
Super easy and super fast
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Mayamba Chaabani
Rating: 4 out of 5
Fast, efficient service. The labels are of very good quality
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Sabrina
Rating: 4 out of 5
Cute stickers for clothes. However, they often only last one wash cycle.
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Response from Petit-Fernand
We're sorry to hear that your label has started to peel off! This should not happen. We would be happy to discuss this matter with you by email
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Nadia
Rating: 4 out of 5
Great product, fast delivery, everything perfect
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Riceli D.
Rating: 4 out of 5
Easy to navigate in the website. Products with good quality. Just the payment part, via banking transfer could be more clear, as the website is priced in GBP and the bank account in France is in EUR, so I had to do the exchange conversion by myself and hope that was aligned with the site.
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Invité
Rating: 4 out of 5
Good product, good quality
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Helene Tdch
Rating: 1 out of 5
Never received the order
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Response from Petit-Fernand
Hello Hélène, we contacted you a few days ago by email to help you. We look forward to hearing from you, and wish you a wonderful day :) Sandra C-MonEtiquette
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Lm
Rating: 4 out of 5
Nice! Fast- in previous order you could choose individual symbols per row of stickers- now only 1 symbol for all?! Therefore 1 star less
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Les Ailes De Michelle.
Rating: 1 out of 5
This was my third order and my last! The first time I thought I must have made a mistake to get the iron-on labels to peel off, so I gave you the benefit of the doubt. The second time I thought it was my iron that wasn't heating enough or too much. And then I invested in a mini press, so I could control the temperature down to the degree, for my third order. Having followed all the instructions, nothing happened, the labels all came off and some didn't even wait for the first wash. I'm very, very disappointed with the quality.
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Response from Petit-Fernand
Hello Adrienne, we're surprised by your message because iron-on labels are very resistant to washing. We have just contacted you by email to help you find the best possible solution. Good day, Sandra C-MonEtiquette
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Rosanne
Rating: 4 out of 5
Impeccable toiletry bag, large and with a quality zipper. I also ordered self-adhesive labels: very pretty, seem to hold well, but a bit small I think. The kids are delighted!
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Nina
Rating: 2 out of 5
Very long waiting time, never happened to us before. Ordered the goods on 29.04.3023, transferred the money on 05.05.2023, the goods were sent on 10.05.2023 (3-10 working days) and I still haven't received the goods today (31.05.2023). This doesn't make me all that happy.
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Response from Petit-Fernand
Good morning, we are sorry if the delivery took longer this time :( We have not changed anything on our part. Have you received the goods in time? I will send you an e-mail shortly
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Coraline Le Bot
Rating: 4 out of 5
I didn't know that you had to turn to open it, so my son can't do it.
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Invité
Rating: 1 out of 5
I paid extra to receive express shipping and not only did it not arrive on time but it exceeded the normal time. Also the quality of the labels not as before. The labels on the shoes peel off after 2-3 uses and the self-adhesive labels on the clothes came off in the first wash I did in the washing machine. I have been a customer for years and this had not happened to me, in previous orders....
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Response from Petit-Fernand
Hi Lidia, we have contacted you by email so that you can give us your order number because this order does not contain any shoe labels. Good day :) Sandra Petit-Fernand
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Client
Rating: 4 out of 5
Fast and efficient. The labels are attractive and easy to read.
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Julie
Rating: 1 out of 5
I have not yet received my order
Response from Petit-Fernand
We are very sorry that the postal services fail to deliver your order. Our customer service will get in touch with you to offer a few possible solution. Kind regards, Alessio
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Sonia
Rating: 1 out of 5
I have not received my order, even though I ordered it twice.
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Response from Petit-Fernand
Good morning Sonia, we have contacted you by email to give you more information about the follow-up of your order. Have a nice day, Sandra Petit-Fernand
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Rb
Rating: 1 out of 5
I ordered labels for sugared almonds, I asked for express delivery to be sure to receive them on time, I ordered on 17/05 I received the order on 25/05, it was too late I had to improvise labels myself, now I find myself with labels that I no longer need.
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Response from Petit-Fernand
Hello Rachida, once again we apologize for the delivery anomaly by chronopost. The delivery charges have been reimbursed. Good day, Sandra C-MonEtiquette
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