Petit-Fernand consistently delivers fast shipping and reliable delivery, with many reviews praising quick, on-time arrival and careful handling of products. The product quality is highlighted through durable, well-printed labels that withstand washing and wear, and designs that match customer orders with accurate colors and patterns. Customers repeatedly note ease of use and practicality, from simple application of labels to the usefulness of organized options and thoughtful presentation, with lasting results across clothing, lunchware, and school items. The service is described as excellent, with friendly assistance and dependable resolution, and a strong overall satisfaction that drives repeat orders.
I bought self-adhesive labels that were supposed to withstand washing at 60°C and after washing at 30°C everything came off...
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Response from Petit-Fernand
Dear Léa, thank you very much for your message. It allows us to improve.
I just replied to your first complaint.
Have a nice day,
Sandra C-MonEtiquette
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Josiane T.
Rating: 4 out of 5
following a purchase from 21/09/2025
Delivery times respected Good work done. Waiting for use to confirm my satisfaction.
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Lara V.
Rating: 1 out of 5
following a purchase from 11/09/2025
Despite following the instructions and ironing and resting times, all have come off between the 1st and 2nd wash.
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Response from Petit-Fernand
Good morning Lara,
I invite you to contact us directly through our website. We will help you ;)
Sandra Petit-Fernand
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Martinez I.
Rating: 4 out of 5
following a purchase from 11/09/2025
The labels are beautiful! I don't give 5 stars because the shipping was longer than expected.
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Ieva V.
Rating: 4 out of 5
following a purchase from 09/09/2025
excellent labels, shipping times to improve, really long.
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Carla L.
Rating: 4 out of 5
following a purchase from 09/09/2025
So satisfied!
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Lynsey M.
Rating: 1 out of 5
following a purchase from 10/09/2025
Initially seem very sticky but do not even last 1 wash Complete waste of time
Response from Petit-Fernand
Dear Lynsey,
Thank you for sharing your feedback with us. We're sorry to hear that your experience did not meet your expectations. We take quality seriously and would appreciate the opportunity to resolve this issue. Please feel free to reach out to our customer service team for assistance.
Best regards,
Giulia Petit-Fernand Team
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Pegoraro V.
Rating: 4 out of 5
following a purchase from 10/09/2025
Very well made labels, the only flaw is that no one notified me of the arrival and so they stayed in the mailbox for a few days.
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Campedelli M.
Rating: 4 out of 5
following a purchase from 10/09/2025
I am satisfied with the purchase, although the color is quite different from what appears in the images on the site. I suggest including "real" images so that the customer can realize before the purchase, as these are customized products and it is not possible to make exchanges or returns.
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Erminia F.
Rating: 4 out of 5
following a purchase from 10/09/2025
I had to cancel the order because it is unknown what happened with the shipper, however, I was refunded 100%, still satisfied with how they resolved it, it happens.
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Cavallaro J.
Rating: 4 out of 5
following a purchase from 10/09/2025
Great purchase
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Macedonio P.
Rating: 4 out of 5
following a purchase from 10/09/2025
Beautiful and quality labels. Shipping not very fast but within the expected terms.
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Irene L.
Rating: 2 out of 5
following a purchase from 09/09/2025
I bought 7 years ago and now, and the quality is not the same. With just one wash they start to come off, and my older son's ones are intact.
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Response from Petit-Fernand
Hello Irene,
We have sent you an email to help you. Your order will be resent.
Have a good day,
Sandra Petit-Fernand
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Augenti M.
Rating: 1 out of 5
following a purchase from 09/09/2025
I followed the instructions exactly, the stickers came off, some even without being washed.
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Response from Petit-Fernand
Good morning Maria Flavia,
Thank you for your feedback. We are sorry to hear that you experienced issues with the labels. Customer satisfaction is very important to us, and we assure you that we are taking your experience into consideration to improve our products. If you would like to discuss this further, please do not hesitate to contact us.
Best regards,
Giulia Petit-Fernand
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Michèle G.
Rating: 4 out of 5
following a purchase from 10/09/2025
Easy to install and sticks very well, to see in the long run.
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Ana R.
Rating: 2 out of 5
following a purchase from 08/09/2025
I have been buying labels for clothing for 5 years and this year they are falling off after the first wash.
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Response from Petit-Fernand
Hello Ana,
First of all, thank you very much for your trust.
We confirm that we will resend your order again.
The quality remains the same. There has been some anomaly with your order.
Regards,
Sandra from Petit-Fernand
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Christelle N.
Rating: 4 out of 5
following a purchase from 17/09/2025
Respected delivery date, too cute label
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Jean-Luc D.
Rating: 4 out of 5
following a purchase from 17/09/2025
Longevity, efficiency
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Laura N.
Rating: 2 out of 5
following a purchase from 05/09/2025
Many of the stickers are breaking
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Response from Petit-Fernand
Laura, thank you for letting us know because this is not normal.
We will resend the entire order within the next 48 hours.
Regards,
Sandra from Petit-Fernand
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Adeline C.
Rating: 4 out of 5
following a purchase from 12/09/2025
quick manufacturing and reception
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Quagliani S.
Rating: 1 out of 5
following a purchase from 07/09/2025
The labels do not withstand even one wash.
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Response from Petit-Fernand
Good morning Sara,
Thank you for your feedback. We are sorry that the labels did not meet your expectations. We care about the quality of our products and invite you to contact us directly to find a solution.
Best regards,
Giulia from Petit-Fernand
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Francesca Maria S.
Rating: 4 out of 5
following a purchase from 06/09/2025
Beautiful stickers, very useful, bright colors, they do not get damaged in the wash.
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Maftei A.
Rating: 4 out of 5
following a purchase from 02/09/2025
Very beautiful, I tried one on a label of a toy and it came off.. probably the child pulled it or I don't know... I put it back now let's see how long it lasts.
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Intini M.
Rating: 2 out of 5
following a purchase from 04/09/2025
Unfortunately, they came off immediately
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Response from Petit-Fernand
Good morning Marinetta,
Thank you for sharing your experience. We are sorry to hear that you encountered problems with our products. Quality is at the heart of our commitment and we will do our best to resolve the situation. We invite you to contact us directly to find a satisfactory solution.
Best regards,
Giulia from Petit-Fernand
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Fatima L.
Rating: 4 out of 5
following a purchase from 15/09/2025
Top customer service responsiveness
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Pedro A.
Rating: 1 out of 5
following a purchase from 05/09/2025
The stickers are a lie that they don't come off with washes, when taking the clothes out of the washing machine the stickers peel off, I am very dissatisfied
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Response from Petit-Fernand
Hello Pedro,
We are very sorry that you had this experience. Our intention is to offer quality products, and your satisfaction is at the center of our priorities. We appreciate your feedback which will help us improve.
We have just sent you an email to assist you.
Good day,
Camille Petit-Fernand
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Mélanie V.
Rating: 4 out of 5
following a purchase from 15/09/2025
Top
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Tania E.
Rating: 1 out of 5
following a purchase from 04/09/2025
The stickers are not well cut and cannot be peeled off.....
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Response from Petit-Fernand
Hello Tania,
We are sorry to read your comment about our labels. Your feedback is very valuable to us and we are committed to improving the quality of our products.
We just contacted you by email to assist you :)
Have a good day,
Camille Petit-Fernand
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Djibrill K.
Rating: 4 out of 5
following a purchase from 14/09/2025
Great but delivery a bit long
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Amandine V.
Rating: 1 out of 5
following a purchase from 14/09/2025
The labels peel off the clothes and stick to others, damaging the other clothes as well :(
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Response from Petit-Fernand
Hello Amandine,
We contacted you by email 3 days ago to assist you with your order.
I remain available by email or phone to help you.
Have a nice day,
Sandra C-MonEtiquette
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Valentina P.
Rating: 1 out of 5
following a purchase from 03/09/2025
The labels I ordered to stick on the pencils do not stay attached; the size, although very small, is greater than the diameter of the lead it should adhere to, and this contributes to it peeling off. Moreover, they are very long; they should be shorter. In any case, I couldn't use them because they came off immediately, and I had to wrap them with tape.
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Response from Petit-Fernand
Good morning Valentina,
Thank you for sharing your experience with us. We are sorry to hear that the labels did not meet your expectations. Your feedback is valuable and will help us improve our products. If you wish, we are available to find a solution that satisfies you.
Best regards,
Giulia from Petit-Fernand
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Sylvie M.
Rating: 2 out of 5
following a purchase from 14/09/2025
The paper to iron over is always missing. Too bad, otherwise beautiful labels.
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Response from Petit-Fernand
Hello Sylvie,
Thank you for your feedback, and we are delighted that you like our labels. We take your comment regarding the absence of paper into account and will work to improve this part of our service. Your satisfaction is our priority.
Best regards,
Sandra L' team C-MonEtiquette
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Richard A.
Rating: 4 out of 5
following a purchase from 04/09/2025
Gut
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Response from Petit-Fernand
Good day, Richard,
I am glad that you are satisfied with your purchase. Thank you for your trust.
Have a nice day,
Customer Service EsIstMeins
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Daniela M.
Rating: 4 out of 5
following a purchase from 02/09/2025
Good product, the delivery times exceeded what was established
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Irem A.
Rating: 4 out of 5
following a purchase from 04/09/2025
I am really satisfied with the stamp. I have the two-colored one. White is not very visible on dark fabrics, yet I would buy the stamp again.
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Response from Petit-Fernand
Good day, Irem,
Thank you very much for your positive review! I am very pleased that you are satisfied with our service.
Have a nice day,
Customer Service EsIstMeins
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Tessy M.
Rating: 4 out of 5
following a purchase from 12/09/2025
The order was pleasant and easy to make. I still waited more than a week for a small order, but I am happy with the result.
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Acunzo D.
Rating: 4 out of 5
following a purchase from 03/09/2025
All good
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Tayyiba H.
Rating: 4 out of 5
following a purchase from 03/09/2025
Good quality but some labels came off from the uniform in the washing machine. ( This is first time it happened.) I was using them from last year.
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Marzini S.
Rating: 1 out of 5
following a purchase from 01/09/2025
I received the labels in a paper envelope, it was delivered to my mailbox and, due to rain, it got wet, several labels were damaged and are unusable. The envelope proved inadequate for the contents, I recommend changing the packaging. I'm sorry but I will not repeat the purchase today.
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Response from Petit-Fernand
Good morning,
we are very sorry for the inconvenience you encountered with your order and we sincerely apologize for the trouble.
We will contact you immediately to find the best solution together.
Best regards,
Chiara, Petit-Fernand
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Macarena J.
Rating: 1 out of 5
following a purchase from 27/08/2025
I bought a water bottle and after 1 week the name is already fading...
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Response from Petit-Fernand
Hello Macarena,
We sincerely appreciate your comment. We are sorry that the water bottle did not meet your expectations regarding the durability of the name. Your feedback is very valuable to us and we will take it into account to improve our products.
We just sent you an email to assist you
Have a good day,
Camille Petit-Fernand
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