Customer reviews of Petit-Fernand

Let's say I can't do a review considering that my order never arrived

my order didn't arrive and they had to send me another one, what I didn't like is that they blame the post office and that the shipping address was a company when I always get everything right, I needed the order days ago and it still hasn't arrived, it's in process.

Very late responses to e-mail inquiries, exceeding 72 hours. No telephone line to contact. Delivery times that exceed estimates. In particular, my order was incomplete. After your complaint, I had to wait the respective times until I got it. Since I placed my order on September 1st, it has not been completed until October 4th. Excessive time!

I ordered my product , which never arrived ! I reported the problem and they immediately refunded me . However, despite the inconvenience of having to label everything manually because they did not guarantee me short delivery time!

The quality of the stickers is very good, partly because they are laminated and do not spoil. The shipping time is a bit long, though.

Product as described, easy to apply. I thought faster arrival time: waited almost 10 days.

The truth seems to me very bad customer service, I bought to try and according to that order more because my child needs many labels, but it will be a month and I do not get the order, and I wrote informing them and they only said that I wait until 29/09 that if it does not come back to write them when I think you should follow up if you have already been informed that there is an anomaly with the order that does not arrive, Their advertising says 6 to 8 days and I already have 25 days waiting and not only that I wrote them on instagram and they say they will contact me and nothing, I see zero interest in the customer only sell and do not care about what one claims.

The product arrived with one part missing in the name and one part missing in the design. After two days after the complaint, they apologized for the deficient quality and will send me the compliant product soon.

Easy to glue

Not what I expected. The ink smudges a lot and La Niña's name is not legible. I would have done it sooner by buying an indelible ink pen.

The labels have never arrived and neither has my money from the order? I had previously ordered from them and everything was great, that's why I came back to repeat but this time, total disappointment.

I have been waiting practically 1 month for the stickers, as I don't know if they will arrive, if they do I will have to use them for next year.

I have NOT got my order yet, I want my money back as I got it somewhere else faster.

Excellent products, maybe a little long wait for delivery

Bad. Order sent September 16, 2022, transfer arrived September 18 labels mia arrived. They sent the order to my home address and not the address I specified for sending the labels. When I pointed out the error they also asked me for money to send it back. Really unprofessional.

The labels are nice, however, unfortunately, the thermoadhesive ones despite following all the instructions do not stick well

To date, I have not yet received my order

I have placed the same order 2 times and have NOT received any of them.

Very long wait time, quality not as described (they are plastic anyway).

The stickers are great and good quality. I keep buying these ones and not in other sites because you can make your own "package" with different sizes and small or big quantities depending on your needs. What I don't like is that there's not that many options in sizes or designs, specially for stickers for shoes. Another thing that I don't like is that there's not an option to get your stickers quicker and one can only hope they will arrive soon.

I am satisfied.

Last year the order took almost 3 weeks to arrive. This year it did not arrive directly.

Excellent product , graphics and color combinations , designs and media superior to the average offering on other sites. Unfortunately, shipping is extremely slow.

I have not received my order yet

Negative experience as my order never arrived , ordered on 09/09/2022.

Beautiful and colorful thermo adhesive labels, there are patterns for all tastes. I haven't done the wash yet so I don't know how long they will last but they seem well made. Just a shame about the slightly long receiving time.

One month later and I am still waiting for my order. And no response to emails. Very disappointed. They keep the money and don't tell you anything. I will never buy from them again. I do not recommend it. Fraud!

Lousy customer service

Order takes a long time to arrive.

It takes too long They don't stick well They are too small

I washed the labeled garments in the washing machine and some of the labels came off, I hoped it wouldn't happen. I don't think I will buy from this retailer again, at least no more labels for garments.

I still have not received my order and it has been three weeks since I placed it.

I have not received my order yet

Not arriving on time

Slow shipping due to post office, but very kind and efficient in sending back the order thinking it was lost. Thank you

My order has not arrived yet. I would like a refund. Thank you

Very pleased

All correct

Arrived much too late, in addition much too small the font not clearly visible, the colors are also not intense enough I will not order again! It was definitely not worth the money!

Most stickers came off after a month. Customer service couldn't help as I had bought in advance. Wouldn't purchase again, followed instructions and only left with a few which are half on.