Customer reviews of Petit-Fernand

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 56 670 published reviews
5 47,9k 85% 4 3 494 6% 3 1 495 3% 2 1 027 2% 1 2 723 5%

Summary of reviews

Petit-Fernand consistently delivers fast shipping and reliable delivery, with many reviews praising quick, on-time arrival and careful handling of products. The product quality is highlighted through durable, well-printed labels that withstand washing and wear, and designs that match customer orders with accurate colors and patterns. Customers repeatedly note ease of use and practicality, from simple application of labels to the usefulness of organized options and thoughtful presentation, with lasting results across clothing, lunchware, and school items. The service is described as excellent, with friendly assistance and dependable resolution, and a strong overall satisfaction that drives repeat orders.

Reviews 1, 2 and 4 stars

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G
Gava C.
Rating: 4 out of 5
following a purchase from 03/09/2025
Very beautiful labels, shipping to Italy a bit long
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Meloni E.
Rating: 1 out of 5
following a purchase from 03/09/2025
The labels are not sufficient
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Response from Petit-Fernand
Good morning Elisa,
we are sorry to read your review. We will contact you to better understand your experience and find the most suitable solution together.

Best regards,
Chiara, Petit-Fernand
V
Vadruccio L.
Rating: 2 out of 5
following a purchase from 03/09/2025
For the labels, perfect, but for the rest, we are really not there: I bought the water bottle, the labels are glued by them, I would have done it if it was just to stick on the bottle, I expected something more professional. Finally, I bought a duffel bag, it released red color on the very first wash and the cost was not so cheap. A Nike duffel bag would have cost me less. Thank you
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Response from Petit-Fernand
Good morning Lara,
we are very sorry to read about your experience. Thank you for sharing your observations: we will contact you privately to better understand and find the most suitable solution together.

Best regards,
Chiara Petit-Fernand
G
Geneviève A.
Rating: 4 out of 5
following a purchase from 13/09/2025
I am satisfied with this product
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Marina M.
Rating: 1 out of 5
following a purchase from 03/09/2025
They arrived cut in half and printed poorly... terrible
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Response from Petit-Fernand
Good morning,
we are very sorry for the inconvenience. We will contact you privately right away to fix the situation and find the best solution for you.

Best regards,
Chiara, Petit-Fernand
P
Pittiglio A.
Rating: 1 out of 5
following a purchase from 17/07/2025
After less than 1 month of use, the name has already been deleted
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Response from Petit-Fernand
Good morning Alessandra

We are sorry to hear that you encountered a problem with your order. Our priority is customer satisfaction and we are here to help you. We invite you to contact our support to resolve the issue.

Thank you for your feedback!

Best regards,
Giulia from Petit-Fernand
I
Irene H.
Rating: 1 out of 5
following a purchase from 03/09/2025
I have been ordering labels from Petit Ferdinand for years. They come super well presented. But this year the printing of the names is not of good quality. They look very blurry…
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Response from Petit-Fernand
Hello Irene,

Thank you for sharing your opinion about our labels. We regret that the printing quality this year did not meet your expectations. Your satisfaction is important to us, and we will take your comment into account to improve our services.

If you have any questions or need assistance, please do not hesitate to contact our team.

Good day,
Camille Petit-Fernand
G
Gabbiadini R.
Rating: 4 out of 5
following a purchase from 02/09/2025
Not receiving the order, I contacted them and they immediately sent me a new order!
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Laura R.
Rating: 4 out of 5
following a purchase from 03/09/2025
Repeat Customer, my only disappointment is when picking red as a background to your sticker they arrive more orange than red.
Response from Petit-Fernand
Dear Laura,

Thank you for your feedback and for being a repeat customer! We appreciate your input regarding the red background of your stickers appearing more orange. We will certainly take this into consideration to improve our color accuracy. Your satisfaction is important to us, and we look forward to serving you again soon.

Best regards,
Giulia Petit-Fernand Team
L
Leanne G.
Rating: 2 out of 5
following a purchase from 02/09/2025
The stick on labels, do not last more than about 5 washes. Even At a 40 degree wash.
Response from Petit-Fernand
Hello Leanne,

Thank you for your feedback. We're sorry to hear about your experience with our labels. We strive for the highest quality in our products, and your comments help us improve. Please feel free to reach out to our customer service for assistance. Your satisfaction is important to us!

Best regards,
Giulia Petit-Fernand Team
Z
Zucchelli M.
Rating: 2 out of 5
following a purchase from 02/09/2025
Unfortunately, the labels do not come off as the margins were not cut well from the rest of the adhesive. In previous years, I had not had any problems.
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Response from Petit-Fernand
Good morning,
we are very sorry for the inconvenience you have encountered. We will contact you privately right away to find the quickest solution.

Best regards,
Chiara, Petit-Fernand
Y
Yannick P.
Rating: 4 out of 5
following a purchase from 11/09/2025
a quality product, easy to use
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Response from Petit-Fernand
Hello Yannick,

we warmly thank you for your positive feedback regarding C-Monetiquette. We are delighted that you find our product of high quality and easy to use. Your satisfaction is our priority, and we remain at your disposal for any suggestions for improvement.

Best regards,
Loriane from C-MonEtiquette
G
Ghioldis A.
Rating: 1 out of 5
following a purchase from 02/09/2025
Unfortunately, after a week all the labels came off. I do not recommend them.
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Response from Petit-Fernand
Good morning Alina,
we are very sorry for the problem you encountered. We will contact you privately right away to find the best solution together.

Best regards,
Chiara, Petit-Fernand
C
Cristina S.
Rating: 1 out of 5
following a purchase from 01/09/2025
They don't stick well, they come off
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Response from Petit-Fernand
Hello Cristina,

Thank you for sharing your opinion. We regret that you had problems with our products. Your satisfaction is important to us.

We have just contacted you to assist you

Good day,
Camille Petit-Fernand
F
Frasca C.
Rating: 4 out of 5
following a purchase from 01/09/2025
Reliable and fast site
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Gabriele P.
Rating: 4 out of 5
following a purchase from 01/09/2025
They packed the labels for both children into one block, which is not practical for the children!
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Response from Petit-Fernand
Good day, Gabriele,
thank you very much for your feedback.
Only predefined packs are printed in separate booklets. You have chosen individual labels and we have not received a request from you to print these separately. In this case, the labels will be printed in a single booklet unless otherwise requested by the customer.
We wish you a nice day,
Customer Service EsIstMeins
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Ana Belén R.
Rating: 1 out of 5
following a purchase from 29/08/2025
Almost all the labels come off after the second wash.
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Response from Petit-Fernand
Hello Ana Belén,

We sincerely appreciate your comment. We are sorry that you had problems with our labels. At Petit-Fernand, we are constantly working to improve the quality of our products and your satisfaction is our priority.

We just sent you an email to assist you

Have a good day,
Camille Petit-Fernand
F
Faye R.
Rating: 1 out of 5
following a purchase from 01/09/2025
After uniforms have been washed the labels have come off!
Response from Petit-Fernand
Hello Faye,

Thank you for taking the time to share your feedback.
We’re sorry to hear that you experienced issues with our products during washing. Your satisfaction is important to us, and we’d like to better understand your experience in order to improve our services.
Please don’t hesitate to contact us directly to discuss it further.

Kind regards,
Giulia Petit-Fernand
R
Roberta C.
Rating: 2 out of 5
following a purchase from 31/08/2025
The fabric stamp, used as indicated, has already faded after 2 washes at 30 degrees. Not good.
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Response from Petit-Fernand
Good morning Roberta,

Thank you for sharing your experience with us. We are sorry to hear that the fabric stamp did not meet your expectations. We are committed to constantly improving our products and your feedback is valuable. We invite you to contact our customer service to find a solution.

Best regards,
Giulia from Petit-Fernand
M
Maite S.
Rating: 2 out of 5
following a purchase from 09/09/2025
The quality of the printing is average. Some labels are blurry. For the price, I find this disappointing.
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Response from Petit-Fernand
Hello Maite,

Thank you for taking the time to share your feedback. We are sorry to hear that the printing quality did not meet your expectations. Your feedback is valuable and allows us to improve our services.
Please contact us directly through our contact form so we can assist you.
I invite you to send us photos of the labels in question.

Have a nice day,
Sandra from the C-MonEtiquette team
C
Caillou P.
Rating: 2 out of 5
following a purchase from 10/09/2025
The labels to stick on clothes are not practical or functional. They do not stick at all to the fabric and the clothing labels... we often cut them off! So the purchase is unusable. I used to order from you years ago and they were iron-on labels that held very well! This time I ordered quickly without realizing they were adhesive labels.
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Response from Petit-Fernand
Hello Caillou,

Thank you for sharing your opinion on our labels. We are sorry to hear that you are not satisfied with your experience.
Contact us on our contact page of the site so we can assist you.

Sandra from the C-MonEtiquette team
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Lara E.
Rating: 1 out of 5
following a purchase from 10/09/2025
I do not receive the labels
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Response from Petit-Fernand
Hello Lara,

I just contacted you by email to assist you.
Have a nice day,
Sandra C-MonEtiquette
M
Maëdi B.
Rating: 4 out of 5
following a purchase from 08/09/2025
Top
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Response from Petit-Fernand
Dear Maëdi,

We sincerely thank you for your positive feedback. We are delighted that our site "C-Monetiquette" met your expectations. Please feel free to reach out to us for any suggestions or assistance!

Best regards,
Loriane from C-MonEtiquette
S
Samantha T.
Rating: 4 out of 5
following a purchase from 31/08/2025
The clothes stickers are great but the shoe ones, my daughters came off first day. Hopefully just a one off and the rest stick. Nice to design them yourself though
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Wiame B.
Rating: 1 out of 5
following a purchase from 10/09/2025
Never received my order. But it was resent to me, I am waiting...
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Response from Petit-Fernand
Hello Wiame,

Thank you for taking the time to share your experience.
I confirm the refund of your order.

Best regards,
Sandra from the C-MonEtiquette team
C
Corvezzo C.
Rating: 4 out of 5
following a purchase from 25/08/2025
I purchased: - the adhesive labels (they are still in the testing phase to understand their durability) - personalized pouch: excellent product (the only improvement I can suggest: place the name towards the bottom, otherwise when closing the pouch the name gets a bit hidden) - water bottle: very nice, easy to clean
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Solana M.
Rating: 2 out of 5
following a purchase from 30/08/2025
Unfortunately, the cap of the water bottle broke on the first day. Very low quality.
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Response from Petit-Fernand
Good morning Maria Fernanda,

We are sorry to hear that the cap of your water bottle broke on the first day. Thank you for your feedback and we invite you to contact our customer service to resolve the issue. We are here to help you.

Best regards,
Giulia from Petit-Fernand
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Gloria V.
Rating: 2 out of 5
following a purchase from 30/08/2025
The labels for the pencils are not easy to attach, the ends remain raised, I am not satisfied, I would have done better to write on white labels and stick them on.
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Response from Petit-Fernand
Good morning Gloria,

Thank you for sharing your experience. We are sorry to hear that the pencil labels did not meet your expectations. We are committed to ensuring the highest quality and will take your feedback into account to improve our products. Please do not hesitate to contact us for further suggestions or assistance.

Best regards,
Giulia from Petit-Fernand
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Manigrasso S.
Rating: 4 out of 5
following a purchase from 30/08/2025
Beautiful labels and useful, arrived on time
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Audrey M.
Rating: 4 out of 5
following a purchase from 09/09/2025
Super beautiful labels, received my package quickly
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Response from Petit-Fernand
Hello Audrey,

We sincerely thank you for your positive review. We are delighted that you like our labels and that you received your package quickly. Your satisfaction is our priority, and we hope to see you again soon on C-Monetiquette!

Best regards,
Loriane from C-MonEtiquette
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Line C.
Rating: 1 out of 5
following a purchase from 03/09/2025
A part of my order was missing, which was supposed to be settled.
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Response from Petit-Fernand
Hello Line,

Thank you for taking the time to share your opinion. We are sorry to learn that your order was incomplete.
Could you please contact us via our contact page to let us know the missing product?
We will send it to you very quickly.

Thank you for your understanding and for your trust in C-MonEtiquette.

Sandra L' team C-MonEtiquette
C
Cominetti D.
Rating: 4 out of 5
following a purchase from 30/08/2025
Very good product customization Very good product quality Delivery times (from shipping to delivery) need improvement
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Julie V.
Rating: 4 out of 5
following a purchase from 28/08/2025
Very satisfied with this discovery offer but it would be interesting to offer adhesive labels for items like glue pens... and not just those for clothing. My daughter was a bit disappointed that she couldn't put them on her things.
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Response from Petit-Fernand
Hello Julie,

Thank you very much for your positive feedback and your relevant suggestion! We are delighted that you liked the discovery offer. The idea of including stickers for school supplies is excellent and we will consider it for our future collections. Your daughter deserves to personalize her belongings as she wishes!

Looking forward to seeing you again soon on C-Monetiquette.

Best regards,
Loriane C-Monetiquette
S
Slaviero C.
Rating: 1 out of 5
following a purchase from 30/08/2025
Despite having followed the instructions correctly, the clothing labels attached with the iron come off immediately after the first use of the garment or after the first wash.
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Response from Petit-Fernand
Good morning Chiara,

Thank you for your feedback. We are sorry to hear that you have encountered problems with our product. Quality is a priority for us and we are committed to constantly improving. We invite you to contact our customer service, we will be happy to assist you and find a satisfactory solution.

Best regards,
Giulia from Petit-Fernand
G
Grisorio L.
Rating: 4 out of 5
following a purchase from 30/08/2025
Very fast delivery and excellent quality price.
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Del Ciotto S.
Rating: 2 out of 5
following a purchase from 30/08/2025
The waiting times are too long, and the product does not hold up; after a few days of school, the stickers on pencils and colors have already come off!
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Response from Petit-Fernand
Good morning Sabrina,

Thank you for your feedback. We sincerely apologize for the wait and for the inconvenience encountered with our stickers. Your experience is important to us and we are committed to improving it. We assure you that we are working to ensure quality products and faster waiting times. We would be happy to assist you further.

Best regards,
Giulia from Petit-Fernand
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Angélique S.
Rating: 4 out of 5
following a purchase from 16/08/2025
They are all beautiful, these labels, it's a shame because they don't hold, it can happen and thank you for sending me back a notebook. Good gesture on your part.
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Response from Petit-Fernand
Dear Angélique,

We sincerely thank you for your feedback and comments regarding our labels. We are delighted to hear that you appreciate their design, and we take note of your feedback on their adhesion to improve the quality of our products. Thank you again for your understanding and your trust in C-MonEtiquette.

Best regards,
Loriane from C-MonEtiquette
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Sara B.
Rating: 4 out of 5
following a purchase from 30/08/2025
Good
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Almudena S.
Rating: 2 out of 5
following a purchase from 29/08/2025
I have noticed a drastic drop in quality in the labels, from last year to this year. The paper used, the design, everything.
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Response from Petit-Fernand
Hello Almudena,

We sincerely appreciate your feedback. We are sorry that the quality of our labels did not meet your expectations. We are committed to offering products of the highest quality and your comment will help us improve. We would like to invite you to contact us directly to resolve any issues you may have had. Your satisfaction is our priority.

Have a good day,
Camille Petit-Fernand
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Perez Palma A.
Rating: 1 out of 5
following a purchase from 29/08/2025
Unfortunately, the stickers come off immediately.
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Response from Petit-Fernand
Good morning Perez Palma,

Thank you for your feedback and we are sorry to hear that you had a problem with our product. We would be happy to help you resolve the situation. Please contact us directly so we can offer you assistance.

Sincerely,
Giulia Petit-Fernand
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