English 
L
Rating: 4 out of 5
The labels are very pretty and hold well to the clothes! Only hitch: no payment confirmation message... Received on time... Very satisfied?
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Customer reviews of Petit-Fernand
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 56 700 published reviews
Summary of reviews
Petit-Fernand consistently delivers fast shipping and reliable delivery, with many reviews praising quick, on-time arrival and careful handling of products. The product quality is highlighted through durable, well-printed labels that withstand washing and wear, and designs that match customer orders with accurate colors and patterns. Customers repeatedly note ease of use and practicality, from simple application of labels to the usefulness of organized options and thoughtful presentation, with lasting results across clothing, lunchware, and school items. The service is described as excellent, with friendly assistance and dependable resolution, and a strong overall satisfaction that drives repeat orders.
Reviews 1, 2 and 4 stars
Reset filtersF
Rating: 4 out of 5
I like the tests are a little long compared to what is said ?? but we take in advance ??
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S
Rating: 1 out of 5
I didn't receive my order and the communication with customer service left a lot to be desired. The response I got was the same impersonal message without solving the problem. Result: back in 2 days and no labels. To be avoided
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Response from Petit-Fernand
Hello Sonia, Following your request, we have reimbursed your order in full. We are very sorry about this delivery anomaly, and we are doing everything we can to improve this service. Have a nice day!
S
Rating: 4 out of 5
Easy-to-use site and fast delivery
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N
Rating: 4 out of 5
Fast delivery, great labels, but way too much packaging/waste!
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M
Rating: 1 out of 5
My second attempt at re-inserting the blister pack I'd started with, and after a wash it had already come undone. For my first attempt, all the iron-on labels were gone too. However, I reread the instructions carefully, and this time I found the label in my 1-year-old son's mouth, so the quality wasn't top-not to mention the safety.
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Response from Petit-Fernand
We are sorry to read that the labels have come off, this is not normal. In order to help you, we invite you to email us your order number and a photo of the labels in question. Have a nice day!
J
Rating: 1 out of 5
Still haven't received my order and no news from after sales service!!!! Very disappointed
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Response from Petit-Fernand
Hello Johanna, We have contacted you by email to help you as soon as possible. We apologize for this delivery anomaly. Have a nice day!
A
Rating: 1 out of 5
Hello, This is the 2nd time I have ordered. The first one went well. This year, I didn't receive my order, I reported it and an automatic e-mail prompted me to check my mailbox. As an experienced user, you get the feeling you're being taken for a fool, and that's unpleasant. It's a shame, because the concept of the pack and the quality of the labels are top-notch!
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Response from Petit-Fernand
Hello Agathe, We're sorry to read your message. The order should have arrived several weeks ago. We have just contacted you by email to help you find a solution as soon as possible.
B
Rating: 1 out of 5
Hello I have made a purchase more than 20 days ago and I still have not received my order, I have tried to contact them by different means and there is no way. They are scammers.
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Response from Petit-Fernand
We are really sorry for not being able to answer you, due to back to school, we are answering all the messages you send us. We are sorry for the delay in our response. We will help you as soon as possible. We apologize for the delay
T
Rating: 1 out of 5
Order has not arrived even after more than 3 weeks
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Response from Petit-Fernand
Hello, we are sorry that you have not yet received your order. We will contact you as soon as possible to find a solution as soon as possible. We apologize for this inconvenience.
J
Rating: 4 out of 5
Super responsive in case of problems and very understanding, I recommend
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S
Rating: 1 out of 5
They are very pretty but I am not happy with the result. The label is big and the font chosen is very small. They should warn that it is going to be almost illegible, it seems that just change the font but not the size. In the sample it didn't look so small. I don't think I will be able to use them, too bad.
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Response from Petit-Fernand
Hi Sheila, We wanted to contact you by phone to help you choose another letter to resend the order, but you have not indicated your order number or your phone number. Do not hesitate to contact us by email, so we can help you. We leave you our email : [email protected] Greetings
A
Rating: 1 out of 5
I ordered labels that stick to any surface, not just textiles, very disappointed.
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Response from Petit-Fernand
Hello Amel, As we informed you on the phone, the thermo labels only stick to clothes . We have sent you an email :)
L
Rating: 4 out of 5
Very good quality, I recommend it.
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L
Rating: 2 out of 5
The label is not responsible for my order I am very on?
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Response from Petit-Fernand
Hello Lubna, We confirm that your order will be returned within the next 48 hours. We apologize for this manufacturing error. Have a nice day
E
Rating: 1 out of 5
Very disappointed order in early August and delivery today after a reminder email.
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Response from Petit-Fernand
Hello Elodie, We have received your request by email, and we have replied. Our answer may have arrived in your spam folder? Have a nice day!
C
Rating: 1 out of 5
I ordered labels on August 9th. Today is the 29th and I still haven't received anything, neither the order nor an e-mail confirming that it has been sent. So I don't know what's going on, despite having sent 2 e-mails to your services.
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Response from Petit-Fernand
Hello Christelle, We sent you an email to help you this morning. We look forward to hearing from you, and wish you a good day.
A
Rating: 1 out of 5
I used the self-adhesive object labels for my 4 children's pencils, pens and markers (large order). I stuck the labels on and three days later everything was coming off. I reapplied the labels, pressing hard again, and it started all over again. I took everything off and threw it in the garbage can. I'm disgusted, it's literally money down the drain. I find this unacceptable.
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Response from Petit-Fernand
Audrey, We will send you back the self-adhesive labels of your order, as it is abnormal for our labels to come off. Have a nice day!
T
Rating: 4 out of 5
I usually order my labels from this site. Fast delivery. Always spot on and very handy for labeling all the kids' stuff. Nice rendering. Just a shame the shoe labels aren't lined like they used to be.
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A
Rating: 4 out of 5
I order every year correct product fast delivery and
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M
Rating: 4 out of 5
I wanted to buy a gourd but the price was too high!
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L
Rating: 1 out of 5
After a month and a half of waiting and not receiving anything I cancelled my order! That's a real shame! I don't have any labels for this season ! Well done to the after-sales service, they're there to help you!
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Response from Petit-Fernand
We are very sorry for the delay in the order. Good day to you Laetitia
S
Rating: 1 out of 5
Order placed on August 6, here we are on August 29 and still nothing received!!!! I sent an e-mail to the complaints department and they told me "postal delays....". So I re-posted my order to A qui S on Thursday 25/08 and I was delivered today Monday 29/08 without paying for a fast delivery !!!! I will never recommend Cmon étiquettes !!!
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Response from Petit-Fernand
Hello Sandrine, We are sorry for the delay in delivery of your order. We have contacted you by email to help you. Have a nice day!
K
Rating: 4 out of 5
Great looking and stick well when 1st applied. .. unfortunately after 1 wash they were kind of hanging off
M
Rating: 2 out of 5
I've been ordering for 4 years, but for two years now the labels have been peeling off very badly and tearing before I've even used them. Too bad
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Response from Petit-Fernand
Hello Muriel, Please contact us by email with your order number so that we can better understand your request and help you find a solution.
E
Rating: 4 out of 5
We have been using the stickers for several years now and are satisfied. They generally hold up very well, even in the washing machine. However, we have also had cases where they didn't last half as long. They are unbeatable for labeling school and daycare items and my children can do it themselves and have fun doing it.
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S
Rating: 4 out of 5
Fast delivery and great service if you have any questions. Great quality, so far all stickers are holding up. I have already recommended you and you have been recommended to me. ??
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F
Rating: 4 out of 5
The stickers are great. The quality, motifs and colors are impressive. Unfortunately, shipping took a very long time.
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S
Rating: 1 out of 5
Unfortunately, I haven't received my order yet, which doesn't sound good.
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Response from Petit-Fernand
Hello, we are sorry that you have not yet received your order. We will contact you as soon as possible to find a solution as soon as possible. We apologize for this inconvenience.
C
Rating: 1 out of 5
Label never received... priority parcel sent on the 23rd and still nothing on the 28th! Very disappointed I won't have my labels for my daughter's first day of school.
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Response from Petit-Fernand
We have contacted you by email and telephone to help you. Your order is still being delivered, so it shouldn't be long now :) Have a nice day
S
Rating: 1 out of 5
Hello, I haven't received anything. It's been over 3 weeks and still nothing!
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Response from Petit-Fernand
Hello Sandra, We have contacted you by email and by phone in order to help you .
C
Rating: 4 out of 5
Worried about my tracking delivery that I paid 2nd C my label had no tracking number with the post office They immediately refunded me these 2nd A few days later, it was in my mailbox. Very pretty and easy to stick, to be seen in time now
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J
Rating: 1 out of 5
Order placed on August 6th and to date still nothing received, I sent an email to customer service, no response from them and impossible to reach them by phone, really disappointed at the lack of seriousness, in the meantime payment has been made and no trace of my labels. First and last order on your site.
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Response from Petit-Fernand
Hello Jessica, We are very sorry for the delay in your order. We invite you to come back to us by email, so that we can help you. Have a nice day!
T
Rating: 1 out of 5
So overpriced! I chose 10 stickers - thinking it was 10 strips . No ten tiny stickers x 2 was £8 with delivery!
Response from Petit-Fernand
Hi Tina, we are sorry to hear that the prices are not as you expected. You can send the order back if you wish and we will refund it!
C
Rating: 2 out of 5
order at the beginning of the month arrive at the end of the month parcel returned to sender... Otherwise fast and efficient after-sales service good quality labels
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Response from Petit-Fernand
Thanks for your feedback :)
M
Rating: 1 out of 5
Run away from them like they run away from you when they don't want to solve their mistakes despite several reminders!
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Response from Petit-Fernand
Hello Malika, We have contacted you by email in order to help you. Have a nice day!
A
Rating: 4 out of 5
Nothing to say. Everything is perfect.
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M
Rating: 2 out of 5
I'm really disappointed, the writing on the binder clip is really too small. An adult already has trouble reading, so imagine a child. The writing on your site is much more legible.
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Response from Petit-Fernand
Hi Maryne, Please send us a photo of the article in question so that we can help you. Have a nice day!
L
Rating: 1 out of 5
The order still hasn't arrived?
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Response from Petit-Fernand
Hello Lucie, We have just contacted you by email, in order to find a solution together. Have a nice day!
T
Rating: 1 out of 5
I did not receive my order.
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Response from Petit-Fernand
Hello Taylor, An email has been sent to you to help you.