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D
Rating: 4 out of 5
Already several orders for iron-on clothing labels. Easy to apply, machine washable and dryable. Not disappointed, I recommend this site
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Customer reviews of Petit-Fernand
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 52 905 published reviews
Summary of reviews
The online store Petit-Fernand excels in product quality, with customers frequently highlighting the durability and effectiveness of the labels, which remain intact even after multiple washes. The water bottles and containers are also noted for their appealing designs and high quality, making them popular gift choices. Delivery is consistently praised for its speed, with many reviews mentioning that orders arrive quickly and in perfect condition.
Reviews 1, 2 and 4 stars
Reset filtersC
Rating: 4 out of 5
Very fast delivery, and convenient labels with endless design options. Although the self-adhesive labels for clothing do not last long, the other types are much more durable! Thank you very much
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Response from Petit-Fernand
Thank you very much :)
A
Rating: 1 out of 5
I'm very disappointed with the iron-on clothing labels because in the first wash all the labels came off. I followed the instructions to the letter and they didn't stick. It's not the first time I've ordered from you.
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Response from Petit-Fernand
Hello Anais, We have just sent you an email to help you with your latest order. Have a nice day!
A
Rating: 1 out of 5
My order never arrived, made 1 month ago my daughter leaves in 2 days and they don't care,....
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Response from Petit-Fernand
Hello Aurélie, We are very sorry about this delivery problem with our carrier. We hope your order will arrive very soon this time. Good day to you
A
Rating: 1 out of 5
I HAVE NOT RECEIVED MY ORDER, I HAVE MADE A CLAIM AND, IN THE SECOND DELIVERY, THE ORDER HAS NOT ARRIVED. I EXPECT A REFUND.
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Response from Petit-Fernand
Hi Ariadna, We confirm that your order has been returned. We apologize again for this delivery problem. Regards
D
Rating: 4 out of 5
The first stickers didn't arrive. At first they didn't reply to my inquiries, but then everything went very quickly and I received a replacement. The stickers themselves are really great!
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Response from Petit-Fernand
We apologize for the technical problem. We would be happy to receive the photo of the first email from you so that we can find the problem as to why it was sent to us in the first place.
S
Rating: 1 out of 5
1st wash, all the labels came off, regardless of the backing material. And of course they don't stick anymore. I followed your instructions and my labels were holding very well before washing. I'm very disappointed and angry
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Response from Petit-Fernand
Hi Sandy, We have just contacted you by email to help you with your latest order. Have a nice day!
J
Rating: 1 out of 5
I am rather disappointed. The examples showed the stickers on pens. I then ordered 40 of them. Unfortunately, the stickers are much too big for normal thicker pens. I made a complaint. But never received a reply. What a shame!
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Response from Petit-Fernand
We have emailed you to find out more. Can you please reply with more details so we can find out what the problem is.
M
Rating: 1 out of 5
I did not receive the stickers for my baby's baptism.......!!!Never again .....aun I am waiting for my refund!!!!
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Response from Petit-Fernand
Good morning Mayte, We have just sent you an email to help you. I am waiting for your response, Regards
M
Rating: 4 out of 5
This is the second time I have ordered object labels for my daughter. There was a small problem during printing. Sav service was able to rectify the problem fairly quickly.
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Response from Petit-Fernand
Hello Anne Cécile, Thank you for your message. Unfortunately, we have not received an email concerning your order. We have just contacted you in order to help you better understand the problem, and to help you. Have a nice day!
M
Rating: 4 out of 5
Arrived very quickly and in good condition
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V
Rating: 4 out of 5
I only give four stars because so far I've only tried the adhesive clothing labels.... And they are fabulous! I am waiting for another order with the ones for items. Great products though!!!
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S
Rating: 1 out of 5
Never received m outrageous order
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Response from Petit-Fernand
Hello Sarah, We are very sorry about this delivery problem. I have just sent you an email to help you as soon as possible. Have a nice day!
M
Rating: 4 out of 5
The labels are super nice and don't move except on my son's orthopedic insoles, otherwise nikel.
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M
Rating: 4 out of 5
So far, I have used two, and machine wash them and they hold up even ironed directly on the bib sponge
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C
Rating: 2 out of 5
Good morning, I've been waiting for the package a lot of days, I have written on the page and no one answers me, I called the phone and no one answers me, I do not get to track the package, and I have mosqueada.... I hope it is not a scam, because I've never bought anything in PETIT FERNAND and do not know how they work. Best regards
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Response from Petit-Fernand
Hello Cecilia, In order to contact you, could you please write to us at: [email protected] Give us your order number and the email address you used to make your purchase? I look forward to hearing from you, and we hope to help you as soon as possible. Regards
L
Rating: 4 out of 5
The labels are superb. Just the long wait to Belgium
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T
Rating: 4 out of 5
Very satisfied with my purchase from c mon étiquette. Fast and serious. Highly recommend.
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A
Rating: 2 out of 5
I am very disappointed with the labels for my daughter's green class. All the labels did not fit. I am very surprised because every year I buy from you and never disappointed.
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Response from Petit-Fernand
Hello Allison, I'm sorry to read that. It's not normal for them to come off if the instructions have been followed correctly. https://www.c-monetiquette.fr/coller-etiquette-thermocollante-autocollante I've just contacted you to find out more and give you a solution. Have a nice day Alessio
M
Rating: 2 out of 5
They took a long time to ship it! More than 20 days after they sent it to me and it didn't even arrive in time for when I needed it. More than twice as long as it says. I think I deserve compensation
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Response from Petit-Fernand
Good morning Maria Gomez, we regret this delay on the part of the postal services. We are sending you an email to propose you a commercial gesture Good day Alessio Alessio
R
Rating: 4 out of 5
Perfect variety of labels
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C
Rating: 4 out of 5
Good morning I confirm that I had a good service
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M
Rating: 4 out of 5
Delivery was ok time wise, not the fastest but the labels are great value and super cute. They stay on well and are so much easier than iron on plus you can cut out the label if you want to sell the item. (Stick on labels)
Response from Petit-Fernand
Thank you for your review, Marianne! We glad you are enjoying your order!
S
Rating: 1 out of 5
Did not receive item
Response from Petit-Fernand
Hi Sal, following our conversation over the phone we are going to resend you labels again to the same address. We hope you will receive them soon!
C
Rating: 4 out of 5
Very practical
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M
Rating: 4 out of 5
Fast shipping. Wide selection
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M
Rating: 4 out of 5
Good product, fast shipping, often there are promotions, fun designs and colors.
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G
Rating: 2 out of 5
I have already written to you on the site and even an email,you make the advertisement saying that you can attach to all fabrics that you can withstand or the heat of the iron certainly but once I purchased while reading the instructions I saw that in fact they do not attach nor less to the cotton but only on the labels and I needed them to attach on the pocket of my uniform for that 2 stars,it was a nice idea but I just threw money away ,I'm sorry
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Response from Petit-Fernand
Good morning Carolina, actually the type of labels you ordered should be applied directly on the fabric with the iron and not on the brand label of the clothes ! I have contacted you by phone to clarify how to apply the product. A good day Alessio
S
Rating: 4 out of 5
Super nice selection of colors and motifs. This is the second time I've ordered. One star deduction for some of the high prices (e.g. stickers for the shoes). But I can recommend the function and design 100%!
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Response from Petit-Fernand
Thank you for your feedback, Sami!!!
E
Rating: 4 out of 5
Very nice and sticky and good!
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Response from Petit-Fernand
Thank you so much for your review, Eva!!!
V
Rating: 1 out of 5
I placed the order at the beginning of June, today is June 29th and the order has not arrived.
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Response from Petit-Fernand
Hello Vanessa, We apologize for this delivery anomaly on the part of the postal services. I have just sent you an email to confirm your address and find a solution together. Have a nice day ? Alessio
C
Rating: 4 out of 5
The product is very nice. The only problem I had was the date of receipt of the product. I ordered it on June 5th and received the order on June 27th.
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A
Rating: 4 out of 5
Easy to navigate, shipping time met, lots of customization options, prices maybe a little high but still recommend...
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Response from Petit-Fernand
We thank you for your review. ² Have a great day and see you soon on Petit-Fernand! ?
G
Rating: 4 out of 5
Package arrived promptly. Toilet bags a little too small.
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E
Rating: 1 out of 5
I am sorry to have to give a failing grade but 2 times the order did not arrive until, by changing shipping address, we were able to retrieve the labels.... The time frame itself is long, but as a result of all these additional issues, the product arrived after more than a month when the child was already out of school.
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Response from Petit-Fernand
Good morning Elisa, we are sorry to hear about these issues with the postal service. We have done everything possible to ensure delivery of your order. We thank you for your understanding Have a good day ?
K
Rating: 4 out of 5
The delivery was quick. The stickers look great. They just don't last very long.
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Response from Petit-Fernand
Hi Karin, thank you for your feedback! Can you please show the pictures of the label coming off? We can replace them .
S
Rating: 1 out of 5
I have not received my order since I ordered it to fe cha May 31, 2022. I am surprised because the first time I ordered it was very fast. I would like you to give me or find a solution.
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Response from Petit-Fernand
Hi Sara, Sorry to read this. I just sent you an email to find a solution together. Have a nice day ? Alessio
A
Rating: 1 out of 5
I did not receive my order.
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Response from Petit-Fernand
Hello Aurora, We are sorry for this delay. I just sent you an email to find a solution together. Have a nice day ? Alessio
M
Rating: 1 out of 5
Hello, I'm extremely disappointed and angry that the labels have rubbed off on my daughter's new clothes. It's unacceptable that labels that are supposed to be machine-safe should ruin clothes. Best regards.
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Response from Petit-Fernand
Hi Marie, I'm sorry to read that. Even though it's very rare, I imagine it's a production fault. We have contacted you to propose a solution. Have a nice day Alessio
R
Rating: 4 out of 5
Good labels, do not come off the clothes when washed, and if you want to take them off they do not leave residue on the clothes. Good price, and very fast delivery. I have already placed 4 orders with them, I recommend it.Stickers for objects are also well
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