Customer reviews of Petit-Fernand

Super happy with my order

Fast delivery, good quality labels at first glance. To be seen over time and with washing, but conforms to initial request.

I have not received the order and contact customer service with little reply! Looks like I am going to have to buy more from someone who delivers the product. Shame as I did this very early to have with plenty of time.

Normally I'm very satisfied with the order because I've been ordering labels for my grandson since he was in kindergarten and now he's in CE2, he's almost 9 years old. But I'm not happy with my last order: the color chosen for the order was pretty, but once I received it I didn't like it, which is a shame.

They came out wrong, they peeled off within a month of purchase, I wrote a review...they said they would contact me from customer service but never heard back....

They did not meet the delivery date and I never received them.

All good on delivery, the labels have not been used yet.

The quality is very good, I had to wash the child's shoes with the shoe labels, they are not supposed to withstand the washing machine and they are perfect?

Still have no item and cannot get in contact with anyone to help

Order never received

1 month later and still no delivery!

Unfortunately, the stickers on this order don't stick at all. Once washed and the stickers are gone.

I find that the quality of the sticker has changed. I've been ordering for a few years now. It's a shame

Never received!

The labels come off after the first wash (I spent 4 hours doing it all and paid 80e for the labels, I'm delighted).

Eternal waiting time

Good value for money, good range of sizes for the stickers, fast delivery. Some stickers do not stay on as long as others and found after 2/3 washes they had fallen off.

Disappointed with the object labels. They come off!?? Iron-on labels are perfect.

It took a long time because the order was lost and I had to send it again, but in the end it arrived and the labels were better than expected.

Unfortunately, I ordered the labels in mid-July and they never arrived, I asked for my money back, and although they claim to have issued a refund on August 4, that hasn't arrived either. Really a bad experience

They peel off very quickly for my taste if you put it on clothes that are not washed very well, but if you stick it on clothes that need to be washed a lot, it will peel off in no time.

Good quality flask, but the color chosen for personalizing the first name is disappointing: it doesn't match the color on the site. A preview could have avoided disappointment. Not dramatic, but at almost 30 a gourd (including shipping), we deserve better!

Today, August 8. Order placed on July 30. Still not received. Tracking blocked. 50.97 debited. Are you serious? Or should I estimate the amount paid as lost. 2 emails sent to the customer support reply. Do you really exist? Please explain!

Very long delivery times and often incomplete orders :(

Order never received after a week I sent an e-mail to customer service. They replied with a standard e-mail telling me to wait 6 working days, which was already the case, even though I had given them my order number and the date. So 3 complaint emails and no reply, but I was charged the same day. I won't be recommending them again because of the lack of communication in the event of a problem. I lost 12 and have to buy labels for the new school year. I hesitated with the "à qui s" site and should have ordered from them.

After placing two orders I had to get a refund because they never arrived.

Labels do not always hold after washing. Received package much too late. Shipment took too long.

It is the first time I buy online and I do not have a tracking of the order.on the web it says that my order is finalized since July 25. Last year I bought them in another online store and it didn't even take them two days. Why do they advertise something that is not true at all? I have been using them for a long time and I am very pleased with the quality of the products I have received. Totally reportable.fraudulent company.

Two stars only because they respond to emails. There is a lot of competition in this area, more than someone like me not receiving labels. Ordered and paid for 50 pieces on July 16. To date nothing

I ordered my labels and paid 2 weeks ago, still haven't recieved them?

Regrettably !!!! I do not recommend it and of course never again. I placed an order on 07/07 and I'm still waiting for it, I'm waiting for them to answer my mail and the phone that does not exist. I think it's a shame. Not recommended.

VOID BECAUSE LABEL NOT RECEIVED AFTER 1ST CLAIM I REQUEST REFUND

Made order on July 16,to date nothing has arrived. I wrote to the customer service ,they replied that they were sorry for the disservice caused by the postal services,I requested either a refund or again a postponement of the order since I had already paid and never received anything. They rescheduled my order on the 28th and today August 2 they finally arrived. I am sorry that they outsource shipments to the post office which is more times the mail does not arrive than the times it does. I don't blame Petit because it didn't arrive the first time,but I recommend them to change couriers.

The shipping time does not match the stated time. I placed an order on 6/07/2022 on 1/08/2022 I did not receive it and the customer service did not explain. He simply indicated that the delivery time is maximum 10 working days (too bad it has been almost twice as long).

I ordered 3 isothermal bottles for my children and also purchased 3 coloured lids. One of the original black lids didn't work from the offset, it just kept spinning round so it was clearly faulty. The second original black lid broke within 48 hours just from opening and closing the lid. The third original black lid has also started to just spin around and not lock. As I had bought 3 extra coloured lids, I put them on instead. All 3 within a few weeks are not working properly. My 5 and 3 year old cannot use these bottles by themselves because of this problem. The drinking mechanism (twist in the direction of the arrow) is tough for children and the lid doesn't close until the child has closed this mechanism. The bottles themselves are a lovely design but they are now useless to us with broken lids that don't work so i've effectively wasted almost £100. I contacted the company but got no reply. Update: Thank you for replying. I would like new lids otherwise the bottles are useless without lids.

I placed an order in early July and today July 30 nothing has arrived! To the emails no response. Is a refund even possible? I would need the labels for kindergarten!

Although I would have liked to be able to delete the photos selected by mistake instead of having to replace them... The result is great! And no headaches?

I placed an order and now I can't log in to see the status I placed it 9 days ago.

I placed an order more than 10 days ago. I send emails to ask if I will receive it soon as I need it for next week. I receive no response. I call the phone number and it is not available. There is no way to contact anyone. I will not order again and of course I do not recommend it. At least a reply so I know I will get it and it is not a scam.

Never received the goods, no response to email to customer service either! Will not order there again and will not recommend! Too bad! Paypal buyer protection thank God successful!