The online store Petit-Fernand excels in product quality, with customers frequently highlighting the durability and effectiveness of the labels, which remain intact even after multiple washes. The water bottles and containers are also noted for their appealing designs and high quality, making them popular gift choices. Delivery is consistently praised for its speed, with many reviews mentioning that orders arrive quickly and in perfect condition.
Disappointed with this order, the labels are beautiful but impossible to peel off... I had to cut around to manage to get them..
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Response from Petit-Fernand
Hello Cindy,
thank you for your feedback. We are sorry to hear about this issue with your labels. We have just contacted you by email to find a quick solution.
Best regards,
Chiara C-MonEtiquette
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Keliane M.
Rating: 4 out of 5
following a purchase from 21/08/2025
Label format too small
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EMILIE R.
Rating: 4 out of 5
following a purchase from 21/08/2025
Satisfactory product, just a small downside, product received with glue on the cap as if a label had been peeled off and the glue remained on the surface. But otherwise perfect. My daughter is 4 years old and she can use it perfectly well.
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Christelle M.
Rating: 4 out of 5
following a purchase from 21/08/2025
Satisfied
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Saskia M.
Rating: 2 out of 5
following a purchase from 21/08/2025
The perfect iron-on labels! However, the lunchbox and water bottles, the stickers come off, barely received unused... a bit disappointed
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Response from Petit-Fernand
Hello Saskia,
thank you for your feedback. We are sorry to hear about this issue with your order. We have just contacted you by email to find a quick solution.
Best regards,
Chiara, C-MonEtiquette
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Vanessa R.
Rating: 4 out of 5
following a purchase from 10/08/2025
The name stickers are really nice and of top quality. However, if you pay extra for express shipping and order on a Sunday, but the items only arrive on Friday evening, I would suggest revising the description for express shipping.
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Response from Petit-Fernand
Good day, Vanessa,
I greatly appreciate your wonderful review. Thank you for your feedback, this is currently being changed!
Have a nice day,
Customer Service EsIstMeins
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Armelle D.
Rating: 4 out of 5
following a purchase from 20/08/2025
My daughter is very happy with her water bottle, very pretty.. a small downside on the little metallic bar that holds the cap at the base for opening and closing (watch strap style) that comes off and needs to be pushed back in to avoid losing it.
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Anastasios V.
Rating: 1 out of 5
following a purchase from 20/08/2025
paid for express delivery but it took more than 10 days
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Response from Petit-Fernand
Hello, we’re truly sorry to hear that your express delivery took longer than expected. This is not the experience we want for our customers. We’ve just reached out to you by email to offer a solution.
Kind regards,
Chiara, C-MonEtiquette
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Lucie L.
Rating: 4 out of 5
following a purchase from 21/08/2025
Very satisfied overall just a downside on the small labels for the objects that are difficult to peel off the backing
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Amelie S.
Rating: 4 out of 5
following a purchase from 20/08/2025
The labels are really high quality. That's for sure, I will buy more! I also ordered a water bottle but I was a bit disappointed by the quality there. However, fast shipping and delivery for the labels!
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Elodie D.
Rating: 1 out of 5
following a purchase from 20/08/2025
Unreadable labels
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Response from Petit-Fernand
Hello Elodie,
Thank you for your feedback. We are sincerely sorry to hear that you encountered difficulties with the readability of our labels. Your satisfaction is our priority, and we take your comments very seriously. We will check this point to improve our products. Please feel free to contact us directly for any assistance.
Best regards,
Chiara C-Monetiquette
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Sophie H.
Rating: 2 out of 5
following a purchase from 20/08/2025
The stamp is of poor quality. It leaves marks and my choice of writing makes it unreadable. I have already ordered from another site and it was perfect. So disappointed with the stamp. The labels are fine.
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Response from Petit-Fernand
Hello Sophie,
Thank you for taking the time to share your feedback. We are sorry to hear that your experience with C-Monetiquette did not meet your expectations. Your satisfaction is paramount to us. We are committed to contacting you as soon as possible to resolve this issue and offer you a solution.
Best regards,
Chiara, C-Monetiquette
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Hafida O.
Rating: 1 out of 5
following a purchase from 18/08/2025
3 weeks to receive my labels via DPD. Received after the start of school when everything needs to be labeled for kindergarten and primary. Disappointed with the purchasing experience
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Response from Petit-Fernand
Hello Hafida,
Thank you for your feedback. We are sorry to hear that the delivery of your labels did not meet your expectations, especially during this important time. Your experience is valuable to us, and we will work to improve our delivery service. Please do not hesitate to contact us if you need assistance.
Best regards,
Chiara C-Monetiquette
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Sandra B.
Rating: 1 out of 5
following a purchase from 20/08/2025
I am not satisfied. I did not receive my order. It was returned to the sender before it even arrived at my home. And since then no news
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Response from Petit-Fernand
Hello Sandra,
We are sorry to hear that you have encountered difficulties with your order. We have just contacted you to resolve your problem.
Best regards,
The C-MonEtiquette team.
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Véronique L.
Rating: 2 out of 5
following a purchase from 20/08/2025
Disappointed to see that several labels came off after the first wash.
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Response from Petit-Fernand
Hello Véronique,
Thank you for your feedback and we are sorry to hear that you are experiencing issues with our labels. Your satisfaction is our priority. We have contacted you to quickly resolve your problem.
Best regards,
The C-MonEtiquette team.
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Veronique P.
Rating: 4 out of 5
following a purchase from 18/08/2025
I would have given 5 stars if the delivery had gone well
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Helene E.
Rating: 4 out of 5
following a purchase from 18/08/2025
Meets my expectations
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Fésila S.
Rating: 2 out of 5
following a purchase from 20/08/2025
Fast shipping. But the font on the labels I received is very small compared to what is shown in the photo.
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Response from Petit-Fernand
Hello Fésila,
Thank you for taking the time to share your opinion. We are glad that the shipping was fast. Regarding the font size, we understand your disappointment and take your feedback very seriously. We always strive to provide an experience that meets our customers' expectations. Please feel free to contact us directly for any questions or assistance needed.
Best regards,
The C-Monetiquette team
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Christelle D.
Rating: 4 out of 5
following a purchase from 19/08/2025
Fast shipping and does the job
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Valentine M.
Rating: 2 out of 5
following a purchase from 19/08/2025
After more than a week of waiting, the return had already passed, I received labels from someone else with a different name. Too bad...
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Response from Petit-Fernand
Hello Valentine,
Thank you for taking the time to share your experience. We are sorry to hear that your order did not meet your expectations and that you received incorrect labels. Your feedback is valuable and we are committed to improving our services. We hope that the solution provided has satisfied you : )
Best regards,
The C-Monetiquette team
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Bérénice N.
Rating: 1 out of 5
following a purchase from 20/08/2025
My order is stuck at the status 'generated'. Without news the day before the return, I took the liberty of calling, the response: 'oh, sorry, it has not been received by our services'. The debit was indeed processed on my account. I find that a bit light. There could have at least been a proposal for a commercial gesture from you. It's quite disappointing. Too bad.
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Response from Petit-Fernand
Hello Bérénice,
Thank you for taking the time to share your experience. We are sincerely sorry that your order was not processed as expected and understand your disappointment. Your feedback is valuable and we will pass it on to our team to improve our service.
Best regards,
Alice C-Monetiquette
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Audrey K.
Rating: 2 out of 5
following a purchase from 20/08/2025
I ordered it last year and was very satisfied, I reordered this year but the same quality when you lift the labels they tear a bit disappointed.
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Response from Petit-Fernand
Hello Audrey,
Thank you for taking the time to share your opinion. We are pleased to hear that you were satisfied with your first order. We take your comments regarding the quality of the labels very seriously, and we will work to improve this aspect. Your satisfaction is our priority, and we hope that the solution found will meet your expectations.
Best regards,
Alice C-Monetiquette
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Caroline E.
Rating: 1 out of 5
following a purchase from 20/08/2025
The labels are very good as usual. However, the stamp is not great. It makes lines and is not very precise.
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Response from Petit-Fernand
Hello Caroline,
Thank you for taking the time to share your opinion. We are glad that you like our labels. We are sorry to hear that the stamp did not meet your expectations. Your feedback is valuable and we will use it to improve the quality of our products. We have contacted you to find a solution to your problem.
Best regards,
Alice C-Monetiquette
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Vittoria V.
Rating: 2 out of 5
following a purchase from 20/08/2025
I have not received my order but they sent it again, I am waiting
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Response from Petit-Fernand
Hello Vittoria,
Thank you for your review. We are sorry to learn that you have not yet received your order. We are doing our best to resolve this type of situation quickly. We hope that the proposed solution has brought you complete satisfaction :)
Best regards,
The C-Monetiquette team
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Gwendoline F.
Rating: 4 out of 5
following a purchase from 20/08/2025
The labels are perfect. There was a problem during delivery. I only received part of my order. They responded quite quickly and sent the rest of my order within 1 week.
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Adorni V.
Rating: 4 out of 5
following a purchase from 31/07/2025
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MARINE B.
Rating: 1 out of 5
following a purchase from 19/08/2025
Very very disappointed, order placed on time, never arrived... Automatic response email... In short, I will not place any more orders
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Response from Petit-Fernand
Hello Marine,
Thank you for taking the time to share your experience, even though it was not satisfactory. We are sincerely sorry to learn that your order did not reach you. Your feedback is valuable and will help us improve our service. I hope the solution we proposed brought you as much satisfaction as possible :)
Best regards,
Alice C-Monetiquette
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Claire D.
Rating: 4 out of 5
following a purchase from 18/08/2025
Very easy to order, fast delivery. Just a small downside about the small labels "supplies" that are difficult to peel off the notebook.
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Lauriane J.
Rating: 1 out of 5
following a purchase from 19/08/2025
This was not what I wanted. I wanted labels for the crayons highlighted in the photos and I received average labels that are too big
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Response from Petit-Fernand
Hello Lauriane,
Thank you for taking the time to share your opinion. We are sorry to hear that the labels received do not meet your expectations.
After consultation, we note that you chose labels in the 1 line format. We recommend our "mini" format for your crayons and pens.
Have a nice day,
Camille C-MonEtiquette
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Lydia V.
Rating: 2 out of 5
following a purchase from 19/08/2025
First name and drawing much too small, this is not the first time I order yet and I have never had something so small
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Response from Petit-Fernand
Hello Lydia,
Thank you for your feedback. We are sorry to hear that the size of the first name and drawing did not satisfy you this time. Your opinion is valuable and will help us improve our products. Please feel free to contact us directly for any suggestions.
Have a nice day,
Camille C-MonEtiquette
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Julie T.
Rating: 1 out of 5
following a purchase from 19/08/2025
Snack box: personalization okay but bubbles everywhere under the sticker, for the price it's surprising, we expect something better made. Labels: the smallest ones are meant to be stuck on pens, carefully stuck, 30 minutes later, they started to peel off... I am disappointed and would not recommend this site.
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Response from Petit-Fernand
Hello Julie, thank you for your feedback. We are sorry to hear about your disappointment regarding the snack box and the labels. We will get back to you to find a quick solution.
Chiara, C-MonEtiquette
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MÉLISANDE F.
Rating: 4 out of 5
following a purchase from 19/08/2025
Very nice labels, too bad half of them were not well cut. A disaster to peel off.
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Gwendoline B.
Rating: 1 out of 5
following a purchase from 03/08/2025
The stamp leaves black marks on the sides of the first name, I had bought a stamp for my first child, which was great but this one is not good at all
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Response from Petit-Fernand
Hello Gwendoline,
Thank you for your feedback. We are sorry to hear that your experience with our stamp did not meet your expectations. Your satisfaction is our priority. We hope that the solution provided by email will suit you!
Best regards,
The C-MonEtiquette team.
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Allison M.
Rating: 1 out of 5
following a purchase from 19/08/2025
Last time I place an order. Order placed on 19/08. 3/09 still nothing.
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Response from Petit-Fernand
Hello Allison,
We hope that the second order has arrived well.
Again, sorry for this delivery issue.
Best regards,
Sandra from the C-MonEtiquette team
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Emmanuelle D.
Rating: 4 out of 5
following a purchase from 19/08/2025
Order of self-adhesive labels and a personalized water bottle. Too bad the first name is not centered on the bottle hence the 4 stars.
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Virginie G.
Rating: 1 out of 5
following a purchase from 19/08/2025
Order not received, 1 week late
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Response from Petit-Fernand
Hello Virginie,
Thank you for taking the time to share your experience. We are sincerely sorry to hear that you did not receive your order on time.
Have a nice day,
Sandra
The C-MonEtiquette team
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Carol E.
Rating: 1 out of 5
following a purchase from 18/08/2025
I still have not received my order to date. And no response from you.
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Response from Petit-Fernand
Hello Carol,
Thank you for your feedback. Sorry again for this delivery delay.
Have a nice day,
Sandra
The C-Monetiquette team
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Laura D.
Rating: 4 out of 5
following a purchase from 18/08/2025
The tasting boxes are all cute and functional. The labels are also of good quality, however, it is very complicated to detach them.
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ANGELIQUE G.
Rating: 4 out of 5
following a purchase from 09/08/2025
Complete maternity pack but a bit short on quantity for clothes, and a fair price. I placed a second order with the stamp, it would have been nice if it was also in the pack even if it's more expensive. Accessories a bit pricey but very pretty (bag and water bottle) however the children's bag for a little one in kindergarten is missing a strap on the front because the bag slips off the shoulders
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Carole T.
Rating: 4 out of 5
following a purchase from 18/08/2025
Very happy with the fluidity and ease of use of the site to customize the labels. I applaud you for the speed of production and shipping (ordered on a Monday evening, received on Thursday). I took a kindergarten pack for my first order and I realize that there are labels I will not use. It was my first order, not the last, and I will take the labels I use.
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