Petit-Fernand consistently delivers fast shipping and reliable delivery, with many reviews praising quick, on-time arrival and careful handling of products. The product quality is highlighted through durable, well-printed labels that withstand washing and wear, and designs that match customer orders with accurate colors and patterns. Customers repeatedly note ease of use and practicality, from simple application of labels to the usefulness of organized options and thoughtful presentation, with lasting results across clothing, lunchware, and school items. The service is described as excellent, with friendly assistance and dependable resolution, and a strong overall satisfaction that drives repeat orders.
All good so far. The writing on the labels could be a little darker/blacker. Ironing on worked well The delivery time was a little too long.
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Response from Petit-Fernand
Thank you for your review, Petra! We are sorry if the colors are not as expected! Please send us a message with some pictures to customer service if you would like to exchange the labels!
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Camille
Rating: 4 out of 5
Ordered in a hurry received very quickly Easy to use site
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Adeline
Rating: 4 out of 5
1st order and your satisfied fastgood quality I recommend
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Nathalie Leportier
Rating: 4 out of 5
Very practical and pretty
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Hafsa Edarazi
Rating: 1 out of 5
Second order on this site and unfortunately I did not receive my order! Too bad, I was very happy with my first order.
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Response from Petit-Fernand
Hello, We are sorry for the delay of the post office. We have just sent you an email to help you as soon as possible. Have a nice day!
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Severine
Rating: 4 out of 5
Great labels, haven't used them yet but delighted with my purchase.
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Response from Petit-Fernand
Thank you very much Séverine :)
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Federica
Rating: 4 out of 5
Beautiful personalized bags and stickers to stick on clothing labels More complex ones to use with iron
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Response from Petit-Fernand
Thank you for sharing your experience. Have a great day and see you soon! ?
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Stefm
Rating: 1 out of 5
The iron-on labels didn't even last 1 week of vacation for my 9 year old son.
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Response from Petit-Fernand
Hello Stéphane, We have just contacted you by email to help you with the labels. Have a nice day!
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Emilie
Rating: 4 out of 5
Easy to use and navigate site, very fast and free delivery for labels.
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Elle
Rating: 4 out of 5
Early days, however the stickers that have been applied to lunchboxes, cups and spoons are still firmly in place and have been through the dishwasher multiple times. The iron-on ones are firmly stuck too and just look great overall. They arrived fairly quickly as well. Will most definitely be purchasing more!
Response from Petit-Fernand
We are glad you enjoying our products, Elle!!
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Céline Heller
Rating: 1 out of 5
Thermo-adhesive labels peel off better from the notebook in this format, but they often don't fit into clothes at all! They peel off one after the other. This is the last time I'll be placing an order.
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Response from Petit-Fernand
Hello Céline, Sorry to read this on your labels, it's not normal. We have just contacted you by email to help you as soon as possible. Have a nice day!
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Shiellah C.
Rating: 1 out of 5
I have still not received my order despite it being nearly 4 weeks since I placed the order which was suppose to be in time for schools opening.
Response from Petit-Fernand
Dear Sheillah, we are sorry about the delivery problems! Could you please confirm your address to our customer service and will resent it again on our cost!
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Danielle D.
Rating: 4 out of 5
Everything was perfect, except that I couldn't find the Eiffel Tower logo. ??
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Aurelie Fillion
Rating: 1 out of 5
I'm very disappointed with the iron-on labels, which don't stick very well and as soon as I wash them (8 days after I've stuck them on), they all come off. I had placed my first order a few years ago and the quality has nothing to do with it. I won't be ordering again.
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Response from Petit-Fernand
Hello Aurélie, Sorry to read this on your labels, it's not normal. We have just contacted you by email to help you as soon as possible. Have a nice day!
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Macarena Sancho
Rating: 1 out of 5
We can't get the labels on. We followed the instructions but they don't stick. Macarena
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Response from Petit-Fernand
Hi Macarena, We just sent you an email to help you :) Greetings !
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Daniela C.
Rating: 4 out of 5
The product corresponds to my expectations and that indicated
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Rachel Llorca
Rating: 2 out of 5
Nothing to say about the speed of shipment and the visual aspect of the labels BUT there is a big problem with the quality, all the labels came off in the first wash (even before washing they seemed fragile in terms of adhesion to the garment despite having respected the application process).
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Response from Petit-Fernand
Hello Rachel, We're sorry to read that your labels are coming off. We have just contacted you by email to discuss how we can help you. Have a nice day!
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Claire Fauve
Rating: 1 out of 5
Order still not received after 3 weeks! Now I don't need it ...
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Response from Petit-Fernand
Hi Claire, Sorry to read about the delay in delivery of your order. We have just written to you by email to help you quickly. Have a nice day!
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Carsten H.
Rating: 1 out of 5
No delivery despite collection from credit card!
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Response from Petit-Fernand
Hello Carsten. We are sorry to hear that you have not received your order. Please contact our customer service with the address confirmation so that we can resend it. So far we have never received a message from you
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Giada
Rating: 2 out of 5
I will preface this by saying that I have not yet had a chance to check the quality of the labels because I live abroad and had purchased them convinced that they would arrive during our stay at my grandparents'. But the delivery time is not as much of a problem as the manner. In fact, the envelope with the labels inside was not mailed in the mailbox but left outside stuck in a dark window in the rain. My parents noticed the envelope by accident after days. Now, for the price of the labels (they cost twice as much as many others that are just as effective) I would at least expect the product to be delivered to the recipient and not for the recipient to have to work hard to find them. I give three stars because even if they were the most beautiful labels in the world, the service can be far improved and I certainly will not buy them again. That is, if the ones I received are usable.
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Response from Petit-Fernand
Good morning, We are sorry to learn of this unfortunate inconvenience from the postal services. We will open an investigation on our part to make sure that cases like this do not rupture. You, on your part, please do not hesitate to contact us should you encounter a product quality problem. A good day Alessio
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Mme Nguyen
Rating: 4 out of 5
Fast but cannot be stuck to the garment label
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Iole M.
Rating: 1 out of 5
Product not delivered
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Response from Petit-Fernand
Good morning, we are sorry to hear that you did not receive your order. I have sent you an email in order to verify that the address you entered when placing your order is correct. I remain available and wish you a good day.
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Customer
Rating: 1 out of 5
I have order 1 month ago so far haven't received it.
Response from Petit-Fernand
Hello, We are very sorry to hear aboth the delivery problem. Could you please contact our customer service and we will resend your order again!
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Nathalie Coulaudon
Rating: 4 out of 5
Very good product Fast delivery
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Laura
Rating: 2 out of 5
I have ordered on several occasions and always perfect but not this time, I do not know if it is because they have changed the quality or because I did not include the paper to stick them with iron but all the stickers peeled off at the first use.
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Response from Petit-Fernand
Good morning Laura, I just sent you an email to help you , Greetings : )
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Ana Rosa
Rating: 4 out of 5
Very useful. Recommended
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Response from Petit-Fernand
Thank you very much Ana Rosa : )
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Norma Bourcy
Rating: 4 out of 5
Good quality label. And fast shipping.
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Miriam F.
Rating: 4 out of 5
Very good because it is not the first time I bought these labels, the quality is very good and the delivery time is good. I did not give 5 stars because compared to last years, there are no more free stickers in the pad, and it was a pity not to find them because they were very beautiful and original.
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Response from Petit-Fernand
Good morning Miriam Indeed the giveaway is still there, it must have been an oversight. Thank you for conndividing your opinion? see you soon on Petit-Fernand! ?
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Sylvia Mahy
Rating: 2 out of 5
Pretty and practical, but they didn't stand up to washing.
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Response from Petit-Fernand
Hello Sylvia, We have just contacted you by email in order to help you : )
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Sophie Vincent
Rating: 1 out of 5
Order never received!!! I received the 1st order 15 days after ordering.
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Response from Petit-Fernand
Hi Sophie, Sorry for the delay, we have contacted you by email to help you . Have a nice day : )
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Nathalie
Rating: 4 out of 5
Perfect fit for my pots. Impeccable water resistance.
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Laura G.
Rating: 4 out of 5
PUNCTUAL,ACCURATE , FFIABLE
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Roxy
Rating: 1 out of 5
Unfortunately I had to wait so long because my order was lost!!! With the next shipment 3/4 days
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Response from Petit-Fernand
Good morning Rosaria, we are sorry to hear that you have not yet received your order. As agreed, we have rescheduled at our expense, so you should receive your order soon. We wish you a good day and remain at your disposal. Alessio
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Solange Lembe
Rating: 2 out of 5
Well collected
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Response from Petit-Fernand
Hello Solange, We don't understand your message. Is everything ok for you? Please send us an email using our contact form. Have a nice day :)
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Lejola
Rating: 1 out of 5
Unfortunately, the drinking bottle always leaks when it contains mineral water. My little one, aged 5, can't close the lunch box herself. That's a shame. I also think there are too many individual compartments. One compartment would be enough. Because you can't leave one out, otherwise the bread flies around in the tin. And so you always have to wash everything. The stickers for the clothes are great and hold well.
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Response from Petit-Fernand
We are sorry to hear that you have had an unpleasant experience. Can you please contact our customer service with more details for the replacement?
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Danika77
Rating: 4 out of 5
Goods not received until today Update 2022-05-27: After consultation with customer service very fast subsequent delivery.
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Response from Petit-Fernand
Hello Daniela, We are sorry for the delivery problems. Can you please contact our customer service with your address confirmation?
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Melanie
Rating: 4 out of 5
The corks were received on time and in perfect condition. I just hope they'll be stronger than the first cap, which broke pretty quickly after falling out of my daughter's hands.
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Vlr
Rating: 4 out of 5
I've only been using them for a short time, but they were very easy to put on clothes and none of them have come off, not even the ones on the objects, so I'm happy with them.
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Response from Petit-Fernand
Thank you very much for your comment Vanesa : )
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Sabrina Rossel
Rating: 1 out of 5
All the glued labels came off almost immediately?
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Response from Petit-Fernand
Hi Sabrina, Sorry to read this. We have just sent you an email to help you :) Have a nice day
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G.z.
Rating: 4 out of 5
If several different stickers are ordered, it would be nice to receive them loose rather than bound like a booklet. It was a bit difficult to take apart as the gift was for two children in our case.
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Response from Petit-Fernand
Thank you for your review! However, we only send a separate booklet if it is a practical set (crèche, school...). In other cases, and even if the order contains several different names, we do not necessarily send several brochures for reasons of paper consumption and staples (eco-responsibility).
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